Customer did not leave a comment.Frank N.
Customer Reviews for U-Haul Moving & Storage at Michoud Blvd
New Orleans, LA 70129
(South of Chef Hwy just over the railroad tracks)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The manager on duty was extremely helpful and accommodating.GABRIEL B.
Just keep doing what your doing it's greatDOYLE C.
Fast service and well maintained trailer.My N.
Keep doing what you are doingJerome D.
Customer did not leave a comment.Richard F.
Customer did not leave a comment.Chakia B.
continue to treat every customer as familyDavid S.
I had a great experience, I would definitely recommend friends and family to this location. 😁QIANA M.
Friendly rep, speedy pickup and return service. Equipment was well maintained, had an excellent and smooth ride. Would highly recommend this location.My N.
Nothing at alllolita H.
Customer did not leave a comment.Jazelin M.
Nothing! Super easy and the man at the desk who helped us was fantastic. Y'all should promote him, keep him forever because he was super nice and helpful !! I wish I had gotten his name !Shane A.
Customer did not leave a comment.KIYDRA T.
one tire was almost flat but the clerk was very helpful inflating itCharles M.
Customer did not leave a comment.Kiondrae S. | First Impressions
Customer did not leave a comment.Jada M. | First Impressions
Customer did not leave a comment.Kira B.
I ordered an appliance dolly and was told on the day of pickup that they weren't available. I'm hoping I wasn't still charged for the dolly even though it wasn't there.Germaine D.
I reserve a 26' but when I arrived at your facility the truck wasn't there. I didn't receive a phone call beforehand letting me know that it wasn't available. I had to make more than one trip. There wasn't any gas in the truck. I was very disappointedTOMIKA R.
In my opinion my experience was over all a great oneJORGE R.
Nothing everything in the building and grounds were good, the milage and gas had to be adjusted manually. Other than that the pleasant.PATRICE J.
Not charge a person for gas if the needle was at the same spot it was when it was returned, that it was when the vehicle was picked up. I was changed for 2 gals of gas and I refueled to vehicle to the amount that I received it. It's only $8, but it's the principle time; that's not good business.DIONNE D.
The customer service rep, Mr. Ricky was very helpful at this location.ERIC T.
Customer did not leave a comment.STEPHANIE K.
Everything was amazingKIRCHELLE F.
Customer did not leave a comment.RICHARD J.
Everything was excellentCHRISTOPHER F.
Customer did not leave a comment.KENNETH M.
Customer did not leave a comment.Jennifer S.
Customer did not leave a comment.Dana S. | Overall Experience
I first had a reservation for a 26 ft uhaul by my address and it got cancelled by uhaul and I had to drive two hours round trip to pick up my uhaul. Then the price was double what my quote was online. Then the uhaul charged me 56 dollars more after returning it in excellent condition with more gas than it had when I picked up. I will form now find somewhere else to rent from.NATHAN G.
Customer did not leave a comment.RICHARD J.
I was over charged on services I know nothing about. I will address this charge at that location.BRENDA J.
Everything was perfect and excellent customer service was brought to me.LOUIS S.
Customer did not leave a comment.LILA E.
Customer did not leave a comment.DANIELLE H.
Overall great!CHELSEA G.
Customer did not leave a comment.Regina C. | Overall Experience
Customer did not leave a comment.DAVID M.
The front desk rep Mr. Rickey was so helpful, welcoming, and professional. He made my experience smooth and hassle-free.Whitley G.
Excellent Customer service and very knowledgeableKENNETH P.
Customer did not leave a comment.STUARTFITZGERALD M.
Service was great, curtious, fast and the truck was clean.ELENDRA F.
I only had a budget for a 1000.00 move and I spent 1800.00 I'm speaking of with U-Haul. I couldn't move into the place when I arrived and I had to spend 40.00 a day because could not see sense in unloading in a storage then renting another truck, reloading then unloading into a property. I did not have that manpower nor did I have that type of time due to many things going on with the house, family, and money issues. Just like big companies do, they don't have a lick of compassion in their bottom line....just their bottom line. I could have really used the extra money I spent on the truck but I guess U-Haul needed it more and the associates were harassing me everyday like I was planning to sell the vehicle to Japan. Sorry case for a big company. Never again.KEVIN Y.
Customer did not leave a comment.Shonda M. | Overall Experience
Customer did not leave a comment.WALTER B.
Customer did not leave a comment.DELROY C. | Overall Experience
The truck had a bumper that was falling off, no key lock for the driver's door, hardly a 1/4 tank of gas, and the inside was dirty.CHRISTOPHER F.
Customer did not leave a comment.WALTER F.
Customer did not leave a comment.TASHONDA N.
Customer did not leave a comment.TAHIRA Y.
Customer did not leave a comment.Grace G. | Overall Experience
Customer did not leave a comment.FRED D.
Customer did not leave a comment.DERINESHA B.
Customer did not leave a comment.Jamika H.
Customer did not leave a comment.APRIL H.
Customer did not leave a comment.Erik R.
This is our second time renting from this location and it's been a smooth process every time. Great customer service.JOSEPH W.
Customer did not leave a comment.NADIA L.
Stop scamming people and charging people over price and double charging peopleTAIYLOR M.
Customer did not leave a comment.GARRY L.
I was not able to get a uhaul even tho I booked ahead of time, now all my stuff is sitting outside runoedTANISH W.
Customer did not leave a comment.Trenice W. | Overall Experience
Alvin was greatJAYED S.
keep providing this level of service.IRA T.
Just one thing the AC didn't work at allKIRCHELLE F.
Customer did not leave a comment.YASIR K.
Customer did not leave a comment.KASEY C.
Customer did not leave a comment.Bernice H. | First Impressions
Customer did not leave a comment.Bernice H. | First Impressions
Customer did not leave a comment.WILLIE H.
Do the things you do with the people you have.Great jobWillie H.
Awesome service rep gave me good instructions on how to tied down my vehicleMichael G.
If you reserved special equipment It should be available at time of rentalGLORIA T.
Customer did not leave a comment.DEANNA M.
There was excellent because the staff was helpfullMelinda T. | First Impressions
Customer did not leave a comment.ADAM B.
Requested dolly was not available although confirmed. Customer should be notified prior to arrival since this can make or break a move.SAMANTHA R.
Cool crewBOBBY C.
Customer did not leave a comment.Ronald C.
Customer did not leave a comment.N L.
Answer the phone for customers.Mikia W.
EXCELLENT SERVICEMICHAEL D.
Customer did not leave a comment.Nyjha M.
Very helpfulJERMAIN W. | First Impressions
Very friendlyEddison J. | Overall Experience
Customer did not leave a comment.JEFFREY A.
Everything was great, I would definitely use this facility again if needed.troy Y.
Everything was smooth and fast at the Michoud Boulevard locationMILTON T.
Very prompt service with professionalism. Thanks!FREDERICK B.
Customer did not leave a comment.JERMAIN W.
Honor the reservation made. I originally rented a 10ft. then I had to go to a 15ft because of availability and the day before pick up I was told I had to get a 20ft truck. I had to get someone else to drive it because of the size, plus the extra gas, The response was "this is all we have take it or leave it" no we are sorry or even a discount nothing. The short notice really put me in a bind, so I would not use U-Haul in the future because I am not certain that you would honor a reservation.JANIS S.
We were in a panic. We called the day before and they said that they DID NOT have a truck for us at this time. They called us at 6 PM the night before we needed the truck and said that we would have to travel 40 Miles to pick it up. That sucked! We had to pay for the extra mileage,. We are very disappointed with U-Haul.LESLIE S.
Customer did not leave a comment.TRACY C.
Perfect customer service. Couldn't ask for nicer employeesTHOMAS W.
Customer did not leave a comment.Darrell A. | Overall Experience
Customer did not leave a comment.WALTER F. | Overall Experience
Truck was delivered to wrong location and to try and communicate with uhaul was next to impossible. Need to provide phone numbers for certain situations that you can speak to site directly without having to go through hassle of having to wait on national line.GRAHAM B.
My rental was late !!! Was first 8am didn't get it until 12noonJOEVELL V.
Customer did not leave a comment.Allegra S. | Overall Experience
More staff. You only have one person working there. You normally have to wait 30 minutes for someone to help you. The truck sound like the transmission was not working properly. Not a good experienceERIC G.
Customer did not leave a comment.TERRY S.
Customer did not leave a comment.ALIDORE S.
Truck was NOT Covid clean after previous renter. All the tell tales signs was in the truck. Dirt, used napkins, grit on steering wheel.WENDELL F.
Alvin was amazing!!! So helpful and courteous!Aubrey E.
Customer did not leave a comment.PAMELA C.
Nobody picks up the phone. A train line runs in front so if they decide to stop the train there for 40 mins you are stuck! The staff (one guy), doesn't pick up the phone and to say he's not that polite would be an understatement.Justine P.
Customer did not leave a comment.Denise R.
Customer did not leave a comment.Michelle R.
Metairie, LA location mops units with Fabuloso, all locations should do this. Also, for your employee safety, provide lifts for getting heavy trailers on to hitches.Evan G.
Customer did not leave a comment.Shelby S.
Customer did not leave a comment.DENEEN J.
There was a mechanical problem with the trailer and it should be removed from service until the problem is resolved. When attempting to guide the trailer in reverse, it only guides to the right. Basically when you steer right the trailer should guide to the left and when you steer left, the trailer should guide to the right. In other words, the trailer only steers right. When I arrived to Texas, I had a truck driver check it and he confirmed there was a mechanical problem. The drop off location said they would check it out. If this is not resolved, the next customer will not be able to back out of small spaces. I had this problem when attempting to back out of my drive way in New Orleans. Ultimately because I was backing up on a narrow street, I had to drive across my grass and my neighbors drive way to swing the trailer around.DENISE C.
Customer did not leave a comment.Kathleen B. | Overall Experience
Customer did not leave a comment.shannon c. | Overall Experience
Customer did not leave a comment.TAMIKA H. | First Impressions
Customer did not leave a comment.Tiera L. | Overall Experience
Customer did not leave a comment.David W. | Overall Experience
Customer did not leave a comment.Tiffany M. | Overall Experience
The units are advertised as climate control but there was a leak in our unit. Our belongings were not only soiled with water but rodents got access to the unit. There was feces every where.carlos s. | Overall Experience
Great store, great service with helpful and friendly staff!!!marquita s. | Overall Experience
Customer did not leave a comment.Racquel S. | First Impressions
Staff was very friendly and helpful. Place was very well kept and clean. I would definitely use this facility again for my storage needs. I only moved out because I have a house big enough to store all my goods. Otherwise I would have continued my lease at U-Haul. Thanks for an awesome experience.Jerome A. | Overall Experience
The location is kind of far out there but it was clean and decentDeanna F. | Overall Experience
Customer did not leave a comment.latania c. | Overall Experience
Customer did not leave a comment.TAMEKA W. | Overall Experience
Customer did not leave a comment.DANIEL M. | Overall Experience
Customer did not leave a comment.kiana w. | Overall Experience
Very poor experience. Was told that my storage unit was climate controlled when I signed the contract. We did not do a walk thru so I took their word that it was, in fact, climate controlled. In the next few days, I loaded up two trailers only to find out my unit was NOT climate controlled when I opened it. Also, I've yet to talk to Alvin, the store manager, to cancel this contract. I have called several times with voicemails. No call backs have been returned.Janathan P. | Overall Experience
I appreciate administration the manager of the Michaud location for their understanding and patientsheath b. | Overall Experience
The staff has always been friendly and helpful no matter what time I showed up @ the facility They all know my car name and face I have visited another nearby facility because the system wasn’t operational to make a pymt and the staff there were also friendly and helpful Thx Uhaul for hiring exceptional staff and Mgmtklydeitta D. | First Impressions
I was disappointed when I reserved my storage and I was told that my furniture would fit a 2/3 home but when arrived it was to small for me so I had to purchase another one. The customer service was great Michoud.TAMEKA W. | First Impressions
Customer did not leave a comment.Darius W. | Overall Experience
Thanks for your help and I appreciate it 😊Sharon K. | Overall Experience
Mr Alan was great to work with I really appreciate everything.Dana N. | Overall Experience
Your associate wasn’t prepared for reservations it was a bit trying but he completed transactionheath b. | First Impressions
Alvin and Albert were professional in all the contacts with both of them. God job!Janet B. | Overall Experience
Thanx for everythingANDREW P. | Overall Experience
The agent was very helpful and courteous. Great customer service!Janet B. | First Impressions
No commentCrystal R. | Overall Experience
Thanks to Alvin for a great experience. I'm sorry I didn't rent a storage space due to finding a location closer to home. ThanksALVEREZ S. | Reservation
The Representative With Above And Beyond To Accommodate Me, I Truly Appreciate Them For Assisting My Family.Maranda B. | Reservation
Ms Lisa is amazing she was such great help and so was the other staff membersjeannice m. | Overall Experience
The employees was average. The place itself is, Old and Outdated !! Really I'm Not, content...Sophia F. | Reservation
The staff was helpful and friendly.Hong P. | Overall Experience
I just wished I could’ve picked up my truck from the same place where my unit was locatedALEXIS D. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!