Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Only thing is there was oil on the floor where you parked your vehicle inside when you enter to unload our boxes, someone is going to fall
Estela Toribio
|
First Impressions
Rating:
5.0
Everything and everyone was great.
Ashley Rodriguez
Rating:
5.0
Customer did not leave a comment.
Christine LeClaire
Rating:
5.0
Such good service. No improvement needed. Thank you so much!
Shirley Mikkelson
Rating:
5.0
Customer did not leave a comment.
Cirilda Maldonado
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ROSA MACIAS
|
Overall Experience
Rating:
5.0
I am very satisfied with everything and wonderful associates.
Rosalva Marroquin
Rating:
4.0
The truck pulled a bit to the right , the air conditioning needs help it’s not cooling well it got a bit warm
Jose Ayala
Rating:
3.0
Customer did not leave a comment.
ELIDETH ROJAS
Rating:
5.0
Customer did not leave a comment.
Elva Arispe
Rating:
4.0
Good customer service
Armando Arista
Rating:
5.0
Customer did not leave a comment.
Larry Plummer
Rating:
5.0
Customer did not leave a comment.
Jaime Vidal
Rating:
5.0
Very helpful.
bethany cruz
Rating:
5.0
The truck is old, not even electric windows.
Catalina Aguilera
Rating:
5.0
Thanks !!!!
Christopher York
Rating:
5.0
Very helpful and covered everything.
Dawn Sealy-Leonard
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bradley Brock
Rating:
5.0
Customer did not leave a comment.
Joseph Robben
Rating:
5.0
Great service. Wonderful staff
GARY WILBURN
Rating:
5.0
I enjoyed my experience with U-Haul storage. My only comment would be when I rented a U-Haul during your promotions I wish I would still get a free month added to my already existing storage unit.
JUSTIN EVANS
|
Overall Experience
Rating:
5.0
As always- best location in town helpful staff great service.
PEDRO ZUNIGA
Rating:
5.0
Customer did not leave a comment.
Teresa Blanco Balderas
Rating:
5.0
Customer did not leave a comment.
Linda Salazar
|
First Impressions
Rating:
4.0
Good 👍
HECTOR LEAL
|
Overall Experience
Rating:
5.0
Thank you Joseph and Staff fir all your help.
GABRIELA HERNANDEZ
|
Overall Experience
Rating:
5.0
Nothing to improve:) Nice Staff
Laura Lumbreras
Rating:
1.0
My furniture was removed without my consent or permission and they did nonething to recover or replace
Veronica Perez
|
Overall Experience
Rating:
5.0
Very clean store.
Arnold Escobedo
Rating:
5.0
Customer did not leave a comment.
Alfredo Rosales
Rating:
5.0
Customer did not leave a comment.
carlos koite
Rating:
5.0
I only needed a small trailer and everything went well except for the app.
RAMIRO GONZALEZ
Rating:
2.0
The male staff is very rude
Ronald Rodriguez-gomez
Rating:
5.0
There's really nothing to be improved, they always give great customer service. Keep up the great work!! God Bless all the team!
Adrian Torres
Rating:
5.0
Customer did not leave a comment.
Cristian Cristian
Rating:
5.0
Great location, Great Service, what else can. YA ask for!!
jay stevens
Rating:
5.0
Customer did not leave a comment.
Ileana Rivera
Rating:
5.0
Customer did not leave a comment.
Casey Smith
|
Online Move In
Rating:
5.0
GM did an exceptional job. Quick and friendly trailer hookup.
Alexander Loo
Rating:
5.0
Customer did not leave a comment.
MATIAS GOMEZ
Rating:
5.0
Customer did not leave a comment.
Wesley Godfrey
Rating:
5.0
Facility is clean. Staff is courteous and helpful. I have have used this facility several times and each time very satisfied.
Sonia Walsh
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Miguel Leal
Rating:
5.0
Customer did not leave a comment.
Alejandro Caballero
Rating:
3.0
Customer did not leave a comment.
Brenda Raschka
Rating:
5.0
Customer did not leave a comment.
Isabel Grimaldo Ramirez
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Martin Hickman
Rating:
5.0
Customer did not leave a comment.
RODOLFO ENRIQUEZ
|
Overall Experience
Rating:
5.0
Everything and everyone was great. Great service clean trailers positive experience this location has never disappointed me. Give it A+
Well run store, we'll trained personnel
P,Zuniga
PEDRO ZUNIGA
Rating:
5.0
2nd. time that I used this location, and both times found them excellent and very knowledgeable to work with. Highly recommend them :D
Thomas Wearing
Rating:
5.0
Customer did not leave a comment.
John de la Rosa
|
Overall Experience
Rating:
5.0
Not much to change
Brandon Ede
Rating:
5.0
Customer did not leave a comment.
MATIAS GOMEZ
Rating:
4.0
Customer did not leave a comment.
Kimberly Moreland
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gil Estrada
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ruben Martinez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Pat Tussing
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Juan Lopez
Rating:
5.0
Customer did not leave a comment.
Matthew Halback
Rating:
5.0
Customer did not leave a comment.
Sara Perales
|
First Impressions
Rating:
5.0
Joseph was always helpful and we thank you for assisting us these past few years.
Sandra Mejia
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John Carrington
Rating:
5.0
Customer did not leave a comment.
Kassandra Hernandez
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Josue Julian
|
First Impressions
Rating:
5.0
I spoke with a woman on the phone who helps with ealerts. She was very unhelpful and rude.
Miriam at the location is incredible and was so patient and kind. She saved the experience.
Rachel Armstrong
Rating:
5.0
Excellent experience
Tammy Atencio
Rating:
5.0
Customer did not leave a comment.
Hillary Lozano
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
David L'Heureux
Rating:
5.0
Great customer service will recommend to family and friends
GUADALUPE MEDINA
|
Overall Experience
Rating:
5.0
This location is well managed and a good choice for our needs. Only left because of a move.
Arne Jensen
|
Overall Experience
Rating:
5.0
All the staff at location on morgan in Harlingen TX 78550 is awesome. i had some personal misunderstandings with the bill dates and they waiver a part of the over charges not once but twice. Super nice peeps. Much blessings to them all!
ramon hernandez
|
Overall Experience
Rating:
5.0
Can’t remember the name of the person who helped me but she was very friendly, courteous, and professional. She answered all of my questions and explained everything very well. Great experience and she did a fantastic job.
James Harold
|
First Impressions
Rating:
3.0
Things kept having to change although it was a guarantee reservation. Location change and the day of the vehicle was not available and was offered a smaller truck which didn’t help with the move. I was compensated but was till charged extra for miles when if the original reservation was kept the same I wouldn’t have had to use more miles.
Jennifer Salazar
Rating:
5.0
Quick turn around and great customer service. Thank you for your services.
JULIO JOHNSON
Rating:
1.0
Customer did not leave a comment.
Alexander Loo
Rating:
5.0
Customer did not leave a comment.
Stephen paine
Rating:
5.0
Customer did not leave a comment.
Quentin Anderson
Rating:
1.0
Customer did not leave a comment.
Alex Loo
Rating:
1.0
Customer did not leave a comment.
Alexander Loo
Rating:
5.0
Customer did not leave a comment.
Daniel Hernandez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Edward Robinson
Rating:
5.0
Great customer service
Antonia Maldonado
Rating:
4.0
Very efficient staff and store
ANABEL Gutierrez
Rating:
5.0
Customer did not leave a comment.
Roman Losoya
|
Overall Experience
Rating:
5.0
Everyone was friendly patient and helpful, really I have never had a bad experience with my morgan u haul highly recommend the folks here I give it a A+ Pete Z
PEDRO ZUNIGA
Rating:
5.0
Keep up the good work thank you and Gbu guys
carlos salazar
Rating:
5.0
Customer did not leave a comment.
Laura Braun
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Melissa Ramos
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ginger Craven
Rating:
5.0
I love the employees and how helpful they always are.
Sarah Horn
|
Overall Experience
Rating:
5.0
Great service! Truck got the job done.
Christopher Anderson
Rating:
5.0
Customer did not leave a comment.
Eduardo Santos
Rating:
5.0
Great and professional staff
EDUARDO LASSODELAVEGA
Rating:
5.0
Customer did not leave a comment.
Ladye Lovell
Rating:
5.0
They are the best. Very friendly and helpful. I lease your trailers all the time. This is the only location I will use.
Ladye Lovell
Rating:
3.0
The furniture dolly was not useable do to it being broken. It was put on the truck like that. When I went to use it one of the wheels was broken. Other than that the U-Haul service was good.
Deborah Woullard
Rating:
4.0
Customer did not leave a comment.
Pedro Garcia
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TERENCE CALDWELL
Rating:
5.0
The process was quick and easy. Safe area, well lit at night. Size unit I needed was readily available. Friendly, professional and accommodating staff. Especially like the drive-in feature for unloading items. Very pleased with my rental unit and the whole process.
Alicia Wingler
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Jeffrey Derry
Rating:
4.0
all good.
suri rueda
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David L'Heureux
Rating:
5.0
Not much, everything was smooth and fast
Isidro Martinez
Rating:
5.0
Awesome location and staff super friendly and helpful. Highly recommend this uhaul location I give it 5 stars
PEDRO ZUNIGA
Rating:
5.0
The people were very friendly and helped me with all my needs.
Lory mata
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Gerald Werner
Rating:
5.0
Make more of your facilities like this one!
JAMES BUSH
Rating:
5.0
The customer service representative was very helpful and did a great job in reference to providing good customer service.
Fernando Pizarro
Rating:
5.0
Fantastic job customer service was excellent
Shiela Talley
Rating:
4.0
Customer did not leave a comment.
Nariman Alaskarov
|
Overall Experience
Rating:
5.0
great customer servie
Juan Avalos
Rating:
5.0
This is our "go to" location for storage, equipment rental etc. Mr. Fingers and his employees are fantastic. They are always very friendly and efficient! Best service!
Laura Maxwell
Rating:
5.0
Need pick up trucks, they had one for a while, then upper management shipped it away, we need pick up trucks(plural) at this location. Hurry and send urgently.
Emin Olivier
Rating:
5.0
Customer did not leave a comment.
Juan Villanueva
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Juan Villanueva
Rating:
4.0
Customer did not leave a comment.
Armando Ortiz
|
Overall Experience
Rating:
1.0
Uhaul representative did not tighten the trailer hitch onto my ball on my truck. Went over a speed bump and the trailer disconnected. I filed a claim since the trailer hit my truck. Advised the store manager and he basically backed up the employee stating she tightened it correctly. In other words calling me a liar. Ridiculous. Trailer unhitched approximately 4 minutes after leaving the U-Haul facility.
Alex Loo
Rating:
5.0
Customer did not leave a comment.
Ladye Lovell
Rating:
4.0
Pleasure doing business.
cesar munoz
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Peggy Lashbrook
|
First Impressions
Rating:
5.0
staff was quick to service our needs and very courteous ! We really appreciated your service at this location ! Thank u so much !
Janie Cavazos
Rating:
5.0
Staff were always extremely helpful and polite. I felt the customer service given to me was truly outstanding
Corrine Pro
|
Overall Experience
Rating:
5.0
the process was fast and easy! the staff was very professional and polite. enjoyed my experience. i will definitely go back
kerry howard
Rating:
5.0
Great location,and great staff, Jorge is a great person to deal with.he is a great asset to your location.
JUAN HERNANDEZ
Rating:
5.0
Customer did not leave a comment.
Rosa Delgado
Rating:
5.0
U-Haul is the greatest.
Alicia V Fisher
|
First Impressions
Rating:
5.0
Great people at the Harlingen facility. They even found a folding stool so I could get in and out of the truck.
George Handley
Rating:
5.0
Very helpful and explained everything to me
Emily Flores
Rating:
5.0
Philip and Juan were amazing to work with! Philip did an outstanding job explaining the rental, and Juan made the transaction and pickup quick and easy. Great job!
james saenz
Rating:
5.0
Customer did not leave a comment.
Johnny Martin
|
Overall Experience
Rating:
5.0
They went above and beyond to get the hitch and especially the wiring completely done. I was very happy.
Jeffrey Smith
Rating:
5.0
The young lady was super helpful. There was an issue with the system and problem with storage unit payment so she called supervisor for assistance. They were able to get everything resolved pretty quickly. Very clean facility and amazing staff.
ramon hernandez
|
Overall Experience
Rating:
3.0
They once reimbursed me for the days that were left and now they don’t would of been great to know I only used the storage two months and I had only been there for 10 days out of this month and the last time I used this facility they reimbursed the remaining balance very dissatisfied
Antonio Guardiola
|
Overall Experience
Rating:
5.0
I dealt with three people at this location and every single one was friendly, polite, efficient, helpful, and professional. It is one of the best run businesses I have ever dealt with.
John Martin
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Vanessa Pacheco
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
esmeralda jimenez
Rating:
5.0
Customer did not leave a comment.
Teresa Garcia Olvera
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christopher Tucker
Rating:
5.0
Customer did not leave a comment.
Elizabeth Valle
Rating:
5.0
Customer did not leave a comment.
Robert W Debrooke
Rating:
5.0
Best facility in town. Prices are great.
LUVINIA CARRASCO
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
cassandra estrada
|
First Impressions
Rating:
5.0
Okay thank you 😊
THOMAS FINLEY
Rating:
5.0
Customer did not leave a comment.
Brandon Shull
Rating:
5.0
everything was great! when i need more space i will go, thank you for everything
Jose Santana
|
Overall Experience
Rating:
4.0
uhaul should have a policy whereby they notify storage locker tenant of any request to enter tenant's locker from any authority. uhaul should monitor those with warrants to search tenant's storage locker if tenant is not able to do so.
TERENCE CALDWELL
|
Overall Experience
Rating:
5.0
Very clean and safe. Very polite and helpful employees. Will definitely recommend to others.
claudia humphries
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Edurado Gomez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Margaret Heard
Rating:
5.0
Customer did not leave a comment.
Kelly Hensz
Rating:
5.0
I was very impressed with the friendliness of the employees and the facility itself. Everything seemed to be run very professionally. I had a very good first impression.
BETTY J EMERSON
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
lucia iracheta
Rating:
5.0
Overall great experience, the only concern I had was the AC was out in my storage area. I hope this situation is addressed very soon as we are paying for climate controlled storage.
Melanie Leija
|
First Impressions
Rating:
5.0
George did an excellent job installing my hitch and wire harness. George was friendly, patient and he knows his job well. We need more employees like George. Good job.
JOHNNY ARSOLA
Rating:
5.0
Customer did not leave a comment.
Iris Martinez
Rating:
1.0
I made a reservation and none of my equipment was available in one location. They had gave me the wrong truck and trailer and I had to make multiple stops to get my equipment.
Ashley Guillen
Rating:
5.0
The young man juan that assisted me is great asset to the company. Nice, friendly and personable. Kept his cool and professionalism with line after line of people. Very courteous to apologize to customers for the wait.
ramon hernandez
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Hector Cavazos
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kelly Staley
|
Overall Experience
Rating:
5.0
Jorge and Juan were helpful!!
Clarissa Santibanez
|
First Impressions
Rating:
5.0
I really am content and pleased!
oscar villareal
|
Overall Experience
Rating:
5.0
Satisfied with the facility and service and would recommend to friends and family thank you
Raul VILLALOVOS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Maria Bella
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
GENOVEVA ORTEGON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carolina Medina-Flores
|
Overall Experience
Rating:
5.0
Sales person was very helpful.Very kind.
Tony Guzman
|
Online Move In
Rating:
5.0
Very sympathetic and friendly staff
Bertha Montemayor
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tim Staples
|
First Impressions
Rating:
5.0
Very friendly and compassionate staff members
Bertha Montemayor
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Anna Richt
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JOSE MARTINEZ
|
Overall Experience
Rating:
5.0
The employee who helped was very helpful. We went to the store to take off units we weren’t not using anymore, without asking for a refund, the employee had offered to refund the units since we were not using them anymore. I was relieved he had offered that service!
Greatly appreciated
Erin Martinez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nancy Marsh
|
First Impressions
Rating:
5.0
Best experience I've had and I'm still using Uhaul services
victor perez jr
|
Overall Experience
Rating:
5.0
Just the truck rental fees was way to high
John Caratzola
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GENOVEVA ORTEGON
|
First Impressions
Rating:
5.0
the person that help me out, was Juan. he was helpful and very courteous. very professional and explained it to the point
Jose Sanchez
|
First Impressions
Rating:
5.0
I moved out on July 4th. The staff assured that if the storage was empty by next morning, they'd give me a call to cancel the contract before my due day on July 7, which again I did, though I never did receive a call from you guys. They even picked my U-Haul card, meaning I had intended to cancel that same day, but that day July 4, they closed at 5pm. Come July 7, my bank account is overdrafted due to the U-Haul payment. I go in to ask what happened, and was told contract was still active. I explained everything that happened and they rolled back the payment and cancelled the contract that same day. Though I'm still waiting on the payment rollback on my bank as it is weekend. I probably won't see it till Wednesday if I'm lucky, 5 days later.
Aside from that, excellent services throughout my stay, just wished move out went smoothly.
Paul Rodriguez
|
Overall Experience
Rating:
5.0
Never had any issues. Joseph & his team provide the best customer service. Keep up the great work!
ANDEREINA TORRES
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Anna Richt
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
pedro medellin
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
elizabeth gonzalez
|
Overall Experience
Rating:
5.0
Great customer service
Alejandro Sias
|
First Impressions
Rating:
5.0
Move in was good very helpful owner who gave me info. Just want to make sure they are fumigating did see some roaches in climate room. Other than that good experience.
Amanda Villescas
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Steffany Chapa
|
Online Move In
Rating:
5.0
Very well managed facilities.
Gary Bryant
|
Overall Experience
Rating:
5.0
Great customer service
Felicia Mares
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jerry Murray
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
vanessa ruiz
|
Overall Experience
Rating:
4.0
I lost 2 bags 1 lrg & 1small due to bugs and a dead mouse dehydrated hanging out of 1 of the plastic bags. Had to leave them. There was nothing ( food ) in either bag . The other bag had brownish, bug skins , all around white sheets, like brownish dust. So just put them in dumpster. There was many dried bugs.
Guadelupe Ramos
|
Overall Experience
Rating:
5.0
I am moving back to Alabama after living in Harlingen for 3 years. It's very hard to co-ordinate as I sold my house and don't know where I'll live until I get there and look around. A young man named Juan helped me this particular day and was GREAT! But I had been there before asking information, and have always had great service! I highly recommend this location.
brenda kruse
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
June Martinez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ALEJANDRA JIMENEZ
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GEORGE JR LOYA
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CHARLES KNOWLES
|
Overall Experience
Rating:
4.0
All was good except for the last month of rental we saw mouse droppings all over on some of our u-haul cartoon boxes (a bit disappointed) other than that it was ok. That’s the reason I didn’t check mark on Excellent on overall experience question
Thank you
rafael charles
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Alvaro Segura
|
Overall Experience
Rating:
5.0
The staff was very helpful and understanding. I enjoyed the service and will ALWAYS use U Haul for my needs.
CHARLES KNOWLES
|
First Impressions
Rating:
5.0
Staff was friendly and provided the best customer service. They answered all our questions and concerns
Melissa Ramos
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gracie Ratliff
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BELIA ZAMORA
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ramon raminez
|
Overall Experience
Rating:
5.0
Everything is great. Wish the price was lower but all in all a good team and clean place to store our things.
Arne Jensen
|
First Impressions
Rating:
5.0
Thank you!
DAVID SILVA
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Juanita Hernandez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Balbina Alcantar
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Laura Capetillo
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
rosa valezquez
|
Overall Experience
Rating:
5.0
Great service and great help all around! U-haul team is truly there to help. Thank you guys
juan martinez
|
First Impressions
Rating:
5.0
I have used UHAUL 99% of the time from Michigan, Indiana and Texas this location is by far the best.
TERENCE CALDWELL
|
First Impressions
Rating:
5.0
JORGE HELPED ME, WAS EXTREMELY POLITE AND COURTEOUS, OFFERED ADDITIONAL SERVICES AND VERY PATIENT.
Adelita Guerrero
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Jorge Casas
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Demi Pena
|
Overall Experience
Rating:
5.0
Dealing with the U-Haul staff on Morgan was a pleasure.
Clifford Stollings
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ruben Perez
|
Overall Experience
Rating:
5.0
All very professional super sweet and knowledgeable about everything I needed help with. Absolutely would use them again and again. Also, there was no signs of any bugs at all in my rooms or on my furniture or on anything.
Carol Lopez
|
Overall Experience
Rating:
5.0
It is excellent
MARIBEL GONZALEZ
|
First Impressions
Rating:
5.0
Thank you for the great service.
Jesus Mandujano
|
Overall Experience
Rating:
5.0
We are happy with service
Betty Coronado
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John Caratzola
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Manuel Landaverde
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Paulita Cardenas
|
Overall Experience
Rating:
5.0
Very convenient and it’s close by don’t have to drive too far
jacob lopez
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Jonathan Little
|
Overall Experience
Rating:
5.0
Staff was very helpful and knowledgeable
Yesenia Cortez
|
First Impressions
Rating:
5.0
Just a few stains on the ground but I think it was already imbedded onto the floor.
Myranda mata
|
First Impressions
Rating:
5.0
Staff very helpful / professional
Barbara JACKSON
|
Overall Experience
Rating:
5.0
Every thing was perfect. Except with an incident of some water damage to a couple of Christmas trees.
Nelly Reed
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stacy Lee
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Robert Sonia
|
First Impressions
Rating:
5.0
I comments
A great experience
Ruben Luzano
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
candi claudio
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
willam valdez
|
First Impressions
Rating:
5.0
Excellent customer service from employee Jorge Castillo!
candi claudio
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Dulce Limon
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Felisha Rivera
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chris Pohl
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
april paz
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Doug Snyder
|
First Impressions
Rating:
5.0
Great service. My service rep was very friendly and helpful.
Eric Warner
|
First Impressions
Rating:
5.0
I was able to rent a U-Haul with a discount and have my extra things place in storage in the same place. And friendly and helpful stuff
Bertha Montemayor
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Eloy Rivera
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Angelina Lopez rodriguez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Paul Rodriguez
|
First Impressions
Rating:
5.0
It was great. Only thing there is a box in there for rodents that says poison so it takes up some space in unit.
Ivana Barrera
|
Online Move In
Rating:
5.0
They were extremely helpful. Great experience!
erica esquivel
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JOSE MARTINEZ
|
First Impressions
Rating:
5.0
The manager and his staff went out of their way to make you feel welcome and welling to help you anytime. The storage area is all ways clean any time you went there. If I ever need to use storage again I would go back.
Larry Briggs
|
Overall Experience
Rating:
5.0
Should have free coffee
David Ramirez
|
Overall Experience
Rating:
5.0
Amazing staff very friendly. Felt safe
AMANDA CENICEROS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Margaret Meade
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Larry Briggs
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jennifer Trevino
|
Overall Experience
Rating:
5.0
Great customer service.
Sabrina mares
|
First Impressions
Rating:
5.0
Very friendly and extremely helpful.
Melissa presas
|
First Impressions
Rating:
4.0
The staff was very friendly and courteous. Matthew was extremely helpful and very knowledgeable. The only thing is that I wished a closer unit would be able closer to the the front because of my age and handicap instead of it being on the far back.
Willis Parsons
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
maria llerena
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cristina Martinez
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Richard Johnston
|
First Impressions
Rating:
5.0
i would rent there again.
JOSEFINA AGUILERA
|
Overall Experience
Rating:
5.0
Todo el servicio Esta muy bien y el personal te atienden bien y todo fue excelente
arturo villarreal
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Armando DeLeon
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
alma teresa lozano
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lisa Becerra
|
First Impressions
Rating:
5.0
I have been recommending UHAUL to friends and family.
GABRIELA HERNANDEZ
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Janice Speck
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Maggie Salinas
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Fernando Martinez
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ESIQUIA FLORES
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
jennifer cavazos
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Yadira Ramirez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mia Gutierrez
|
Overall Experience
Rating:
5.0
Cant really say much other than i havent had any issues with them. Anytime i needed to access my unit, it was available.
Raul Garces
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Nelda Jaramillo
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
San Juanita Briones
|
Overall Experience
Rating:
5.0
Outstanding customer service
norma garcia
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mahli Sanchez Contreras
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
alma teresa lozano
|
First Impressions
Rating:
5.0
Excellent
kenneth rice
|
Overall Experience
Rating:
5.0
Very nice and helpful
Sandra Jones
|
First Impressions
Rating:
5.0
Very helpful staff, and very clean facilities.
henry gonzales
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Yesenia Cortez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DENNIS CLINE
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kristina Armendariz
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
magdalena perales
|
First Impressions
Rating:
5.0
Excellent customer service
norma garcia
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Eliseo Garcia
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ervin Riley
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kelly Staley
|
First Impressions
Rating:
5.0
I was very impressed with how clean things were. The facility may be slightly understaffed because one was left to wait in the office alone for a period of time while staff attended to duties elsewhere. But love the box take a box leave a box idea and also the recycle items area where one can acquire items or leave unwanted items. Both are helpful. I really do like the dolly’s that are available at the facility for unloading or loading. And the office has sooooo many useful moving items all available in one place. Love that convenience.
Betty Agado
|
Overall Experience
Rating:
5.0
Joseph and the rest of the staff were awesome. Very attentive and helpful. Very knowledgeable. I would recommend everyone to his facility anytime
John Olivares
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lissette Reyes
|
Overall Experience
Rating:
5.0
Solve an issue and i was very please.
BELIA ZAMORA
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
jose perez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Amanda Resendez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Adaline Medrano
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JMicheal Laferty
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOSEFINA AGUILERA
|
First Impressions
Rating:
5.0
Good
mia lewis
|
Overall Experience
Rating:
5.0
Thanks for your kindness and your help God bless you all enjoy your beautiful day thanks again
joyce Smith
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LISA ADAMS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rosalinda Herrera
|
Overall Experience
Rating:
5.0
Look forward in renting and getting services with your facility.
Josie Perez
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ramsey Green
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
steven harris
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Maria Benitez
|
Overall Experience
Rating:
5.0
Great and convenient
BELIA ZAMORA
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MARCUS GARCIA
|
First Impressions
Rating:
5.0
Jorge Castillo was very helpful very friendly. Very helpful with every question I had. Need more workers like him
jesus lopez
|
First Impressions
Rating:
5.0
The manager is very professional and always helps when needed.
Troy Garza
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Jose Sosa
|
Overall Experience
Rating:
5.0
Manager and staff were professional and very helpful.
KARLA PAGE
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Patrick Tinsdale
|
Online Move In
Rating:
4.0
Have an issue with gas we purchased. We drive 9 miles and it took 6 gallons of gas. It must not of been full when we picked it up. I would like an adjustment to my bill
JMicheal Laferty
|
First Impressions
Rating:
5.0
Above expected service and was very happy with my experience.
Christina Southern
|
First Impressions
Rating:
5.0
My only complaints:
1. I was not told that I needed to swipe my card to turn off the alarm.
2. Staff didn't remove the lock on the door until I went back into the store to report the lock.
3. Wanted a larger storage room and offered two different rooms but was told I would be notified if larger room became available.
JAMES PARKER
|
First Impressions
Rating:
5.0
Mr. Finger is such a great guy and runs an awesome store. Great crew!
Luis Leal Jr
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Deborah Simms
|
Overall Experience
Rating:
5.0
Friendly staff. Clean and safe.
Noelia Vela
|
Overall Experience
Rating:
5.0
Great staff , great experience
Pedro Casillas
|
Online Move In
Rating:
3.0
When a person walks into a store they should be greeted and acknowledged. The rep'a job is to acknowledge ppl and say when they will get with you. Human traffic management. Ben kept his head down on the cell phone. The older guy came w the lock from around back even though a lock was right by Ben's desk. I had to wait and wait like it's the Valley and no one cares, and they don't blink at answering the phone. It just rings. No visible hustle.
The one thing good i can say, is that it seemed he provided two units side by side combined into one price and gave me that 1st month free. Otherwise it's have been a below average experience for sure.
Ellen Ring
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DAVID WHITE
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Herbert Hensz
|
Online Move In
Rating:
5.0
The Team there truly work as a Family, they are Friendly, Polite and kind, and they Know their business, they even Help me finding the bus station address for me.
Nicolas Trujillo
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Joaquin Martinez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Margarita Gomez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rosalinda Herrera
|
First Impressions
Rating:
5.0
Gentlemen who took care of me when I went in was extremely helpful, polite and professional.
Corrine Pro
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
mia lewis
|
First Impressions
Rating:
5.0
Fast , Friendly, and Professional.
Amos Cortez
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Brian Acosta
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ROBERTO DOMINGO JETT
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jose castillo
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
WIlfredo Flores
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
William Hunter
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Karina Hernandez
|
Overall Experience
Rating:
5.0
Mathew Yanez, was the young man whom waited on me. He had an extremely agreeable personality. He conducted himself in a very professional manner. He went above and beyond my expectations. I would highly recommend your facility and Matthew.
Cynthia Gordon
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Andrew Crum
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ROBERTO DOMINGO JETT
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Angela Cariaga
|
Overall Experience
Rating:
5.0
All employees were kind and ready to help. Joseph Finger is a great manager. Always ready to help a customer out! Thank you Joseph!
Veronica Rodriguez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
abel rangel
|
Overall Experience
Rating:
5.0
Great staff
AMANDA CENICEROS
|
First Impressions
Rating:
5.0
We had a young man by the name of Matthew who was very, very helpful! Because of all his knowledge we found a place at U-Haul! We also came back to rent more storages because of all his help and friendliness. It felt great to find a place where we felt comfortable putting all our belongings. I highly recommend this place but most of all the customer service that we were welcomed with. Whoever is reading this Matthew at the Harlingen U-Haul has gained us as customers. It was because of him that we stayed with you. Thank you Mr Matthew!! 👍👏
Pedro Gutierrez
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Jennifer Garcia
|
First Impressions
Rating:
5.0
Excellent service! Gentlemen at the counter was Very helpful and professional. Thank you so much !
azeneth/eunice hernandez
|
First Impressions
Rating:
5.0
Extremely expressed.
Lupita Gaedke
|
First Impressions
Rating:
5.0
This is a good U-HAUL location. The staff are friendly and helpful and the location is clean and well organized.
Zac Coventry
|
Overall Experience
Rating:
5.0
Great job guys!!
William Hagerty
|
Overall Experience
Rating:
5.0
Will do business with you again great service
John Caratzola
|
Overall Experience
Rating:
5.0
I will recommend this facility to all my friends.
Friendly staff and excellent service. Thank you. Will use again when needed.
sam sauceda
|
Overall Experience
Rating:
5.0
Excellent job. Well recommended.
Maggie Salinas
|
First Impressions
Rating:
5.0
Very easy and convenient especially during these trying times….
Jorge Garza
|
Online Move In
Rating:
5.0
Both gentlemen that were there helped me when I arrived from CT and throughout my time and were helpful and went above and beyond to help. Will use in the near future.
Sheena schmidt
|
Overall Experience
Rating:
4.0
Very friendly staff and helpful. Plus very professional. The facility is very nicely kept and clean. Would recommend to anyone.
Mark Coster
|
First Impressions
Rating:
3.0
I was in this unit well over a year and to find out that your staff has never actually read the contract is sad. I chose your location because of what I was told was allowed per contract and was there to pay 5days of storage to end my contract and had I had to read the contract to the employee. BE MORE CLEAR. By the way the contract you had in my file did not have my signature.
Nelda Jaramillo
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lupita Garces
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Patricia Butler
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lori Carpenter
|
Overall Experience
Rating:
5.0
It’s always a pleasure to work with your staff. David made suggestions and resolved the issue at hand..
Polite, clean, respectable and friendly! The place was immaculately clean.
Raquel Hendrix
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Manuel Garza
|
Overall Experience
Rating:
5.0
As far as storage facilities come, this is a great place. And it had plenty of carts for your use.
Jose Farias
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joanna Quintero
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SANDRA RAMOS
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Veronica Michel
|
Overall Experience
Rating:
5.0
The young man was very nice and respectful, quite helpful pp
Sonny Guerrero
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ivan Robinson
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Brian Acosta
|
First Impressions
Rating:
5.0
No issues what so ever
rene rodriguez
|
Overall Experience
Rating:
5.0
Helpful and professional, told me about where to find mover's because I am 64 year's old and my husband is 70 years old so we need to get help to move
nelda rodriguez
|
First Impressions
Rating:
5.0
On line
Jennifer Garcia
|
First Impressions
Rating:
5.0
Staff was very friendly and professional, would gladly recommend this place to anyone
Larry Briggs
|
First Impressions
Rating:
5.0
Customer friendly and professional
rene rodriguez
|
First Impressions
Rating:
1.0
I’ve had nothing but trouble with uhaul both truck rental, car transport service and storage facilities. The whole experience has been a nightmare during a stressful time like moving. I must say David was the light in this whole fiasco. I rented two 10x10 because no large units were available. When I get there they had two 5x5 for me. This will not do. I had a rented a 26 foot truck and it was full. David who was left alone. His coworker Jorge left as scheduled even though there was a room full of people waiting to be helped. David apologized for the wait. ( I had movers I was paying and lost an hour and a half. Had to pay them extra to finish unloading) David stayed very calm and courteous during this whole uhaul mess up even though he had a line of people he did his best to fix the problem and he did not rush me through. He apologized to all who were in line and explained he was the only one and help was on the way. I have been to three different locations one location twice dealing with all the mess uhaul caused. And David in Harlingen tx and the general manager in Austin,tx by the Ut university were the only two who showed compassion and helped. Unlike the the employees at the i35 and rundburg location. with the exception of David and the general manager at Austin tx UT location dealing with uhaul has been a nightmare nothing but problems after another.
Jessica Sanchez
|
Online Move In
Rating:
5.0
Great Place with great customer service.
Jose Farias
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Manuel Garza
|
First Impressions
Rating:
4.0
My storage location was switched twice while I showed up at the facilities and had to drive an extra hour to finally drop off so I was somewhat disappointed but I am very happy with the first month of storage being free.
JAMES PERRY
|
First Impressions
Rating:
5.0
Everything was excellent even the staff thank you so much
leroy reyes
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Marcos Carmona
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Adrian Salazar
|
First Impressions
Rating:
5.0
Very helpful staff Joseph goes above and beyond for customers
Sandra Mejia
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sandra Martinez
|
Overall Experience
Rating:
5.0
Awesome storage facility!! Huge, super clean, great management!
Laura Maxwell
|
Online Move In
Rating:
5.0
Mathew from Uhaul was very helpful.
Ruben Zamora
|
First Impressions
Rating:
5.0
Anytime I had to go to the unit I always felt safe. Facility always well lite. I would use the facility again if I needed storage rental.
Sonia Walsh
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Maegan Gonzales
|
Overall Experience
Rating:
5.0
Great service!
Norma Freudenberg
|
First Impressions
Rating:
5.0
Keep up the great work!!!
Veronica Mendez
|
Overall Experience
Rating:
5.0
Great costumer service!!!
Johnny Castaneda
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
DIANA HERNANDEZ
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
martha campos
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sylvia Garcia
|
Overall Experience
Rating:
5.0
Was very easy to set up
John Holmes
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amanda Resendez
|
Online Move In
Rating:
5.0
Awesome service
Veronica Mendez
|
First Impressions
Rating:
5.0
Customer service was excellent and I had no issues. Thank you for your Assistance.
Alejandro Sias
|
Overall Experience
Rating:
5.0
Extremely easy to reserve and get into your space. Great online and store service also. Reasonably priced.
JUAN HERNANDEZ
|
Online Move In
Rating:
5.0
Find a system that might work better for the 26 moving vans. I missed my son's graduation because I had to take it in person to renew my reservation
FRANCES RUETER
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Richard Garcia
|
Overall Experience
Rating:
4.0
Had a rodent problem. Someone (definitely NOT us) put rat bait in our unit. One box with a brand new espresso machine was chewed through and a nest built inside.
Patricia Smith
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
OLIVIA RAMIREZ
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nereyda Moreno
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LISA RUIZ
|
Overall Experience
Rating:
2.0
Alarm went off opening unit and didn't know why or how to turn off. Zip ties were on latches and were hard to remove without a tool. We did not have any idea that is how it would be. I also thought we would get 1 unit but we got 2. The smaller onec can not fit much and not sure why its done like that.
Martha Delgado
|
Online Move In
Rating:
5.0
The storage facility is fantastic, the bathroom are very clean and well lighted. Never worry about safety, manager Joseph Finger always goes beyond to ensure that we the customers are satisfied with the service. I highly recommend this facility above any other.
Nelly Reed
|
Overall Experience
Rating:
5.0
No complaints, whatsoever!
Kathleena Rodriguez
|
Overall Experience
Rating:
5.0
The CSR and Manager did everything to help me out and be just patient with me cuz I was having just such a bad day, But with their patience and kindness they made it better. Thank you!
GENOVEVA ORTEGON
|
First Impressions
Rating:
5.0
The staff at this facility was nice and professional. The facility is bright and very clean.
LISA ADAMS
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
abel rangel
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Belia Zamora
|
Overall Experience
Rating:
5.0
Great staff and service
david sandoval
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rick Trout
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sandra Mendiola
|
First Impressions
Rating:
5.0
A/c could be a little higher but other than that very nice and helpful staff
Sheena schmidt
|
First Impressions
Rating:
2.0
Most often they don't know how to do their job properly when it comes to offering free one month then when it time to pay the next month, right away they charge the free month, this has truly been the 3rd time I went thru it always have to remind them about the one month free and even if I done so, they still want to charge me. Almost as if I have to beg by making my point thru so many times what is 1 month free means.
Nidia Juarez Bustamante
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Brian Arriola
|
Online Move In
Rating:
3.0
Customer did not leave a comment.
Roberto Lira
|
Overall Experience
Rating:
5.0
AWESOME!!!!
Robert Gutierrez
|
First Impressions
Rating:
5.0
I love the service
oscar villareal
|
Overall Experience
Rating:
5.0
when someone goes above and beyond your expectations there are no real words left to say. I was having a bad day, week, month the whole year looked like 2020 again. Even with a stimulus in my pocket. Mr. Finger gave me nbatable hope and direction as was.offered the best product. It really made a difference. Thanks.
RODOLFO ENRIQUEZ
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lindsey Rios
|
First Impressions
Rating:
5.0
Friendly, helpful, just have to know your way around and card once I get that very convenient
Richard Garcia
|
First Impressions
Rating:
5.0
The best moving and storage experience that I have ever had and I have had many.A Joe Finger is by far the best manager that I have rented from!! Excellent! Very courteous and helpful. A Plus rating!Total satisfaction.
Bud Wainscott
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
VICKY DE LA GARZA
|
First Impressions
Rating:
5.0
Great facility and staff!
Felix Jimenez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kevin Prudhomme
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
William Taylor
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Janet Rios
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Blanca Marinero
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lydia Ruano
|
First Impressions
Rating:
5.0
I gave yall a review with u- haul also Your staff was always very helpful..thank you u-haul at Morgan!! I've rented trucks and a units and it was nice doing business with yall!! God bless !
Jessica Medina
|
Overall Experience
Rating:
5.0
The staff was and their help in my relocate to another town was the best customer service I have ever experienced in any business ever. I was amazed beyond words. Great overall company on both ends of my move.
John Mccormin
|
Overall Experience
Rating:
5.0
I was completely satisfied & loved it. I will be recommending the U-Haul Storage Facility to everyone I know . Thank you once again 💜 keep up the great work!
antonio guardiola
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
LISARAY MACE
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Juan Avalos
|
First Impressions
Rating:
4.0
Units were green zip-tied with locks inside. We couldn’t access them. Had to wait for rep. One unit door came off the track, rep fixed with a pair of scissors but now the latch won’t slide far enough to allow for securing with a lock. Was too late once this was discovered to get assistance. Will hope no one notices and try to resolve on next visit. Rep was friendly and helpful. Facilities were clean.
Cilly Jordan
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Lindsay Brusco
|
First Impressions
Rating:
5.0
Easy to access and friendly staff!
Cilly Jordan
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DOAK DUNKIN
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Leslie Zamora
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TRina Sanchez
|
Overall Experience
Rating:
5.0
Great store and love the card entry system. Beautiful facility and very clean. The door alarm system images me feel my stuff is safe.
John Mccormin
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Stella Hunter
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Roberto Lira
|
First Impressions
Rating:
5.0
I was very happy I went with uhaul vs another company.
Gracie Ratliff
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christine Bernstein
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
VICTORIA MARTINEZ DIAZ
|
Overall Experience
Rating:
5.0
Staff was super super helpful and friendly!!!!!😁
Christine Bernstein
|
First Impressions
Rating:
5.0
The associates were all very helpful, especially the one, unfortunately I don't remember his name. It would be nice if the storage area opened at 6 instead of 7.
Daniel Insley
|
Overall Experience
Rating:
5.0
Everything was awsome
LUIS ANGEL RANGEL
|
Overall Experience
Rating:
5.0
like all the services
Americo Chavez
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
GENOVEVA ORTEGON
|
First Impressions
Rating:
5.0
I believe it was Mathew who was the one that helped me. After the storage facility at Ed Carey offered two 5x10 units as a 10x10 unit, I came to the Uhaul store on Morgan. Mathew went above and beyond to accommodate me. I have since recommend this store to multiple coworkers and friends.
James Keenan/ Cristina Kazan
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
TRina Sanchez
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Leanetta Cunningham
|
Online Move In
Rating:
5.0
Excellent customer service. Honest & kind.
My family member lost some credit cards and other personal belonging in the store. They called us and let us know it would be ok.
Christine Castillo
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Hector Aparicio Jr
|
Overall Experience
Rating:
5.0
Excellent customer service all my questions were answered and the rep listened Attentively
BRIAN RENNEKER
|
First Impressions
Rating:
3.0
After moving my things in the storage unit I see a few roaches down the halls. I am uneasy about my things here but will be trying my best to get my things out of there as soon as possible. The representative that assisted me was very very friendly and had it not been for those roaches I would have given 5 stars.
Cynthia Martinez
|
First Impressions
Rating:
5.0
I go to this location every time trust no one else
Homero Zepeda
|
Overall Experience
Rating:
5.0
Incredible customer satisfaction and service
Homero Zepeda
|
Overall Experience
Rating:
5.0
Great service.
Ofelia Villarreal
|
Overall Experience
Rating:
5.0
Very prompt and professional. The facility is very clean. The security system is state of the art. I felt secure. Mr Finger went above and beyond to meet our moving needs. It is awesome to have a location that is centralized in our community.
Nelly Reed
|
First Impressions
Rating:
4.0
Wish you had a larger unit. We ended up needing two of your largest units, which is what is needed for a household move.
Patricia Smith
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Alicia Hernandez
|
Overall Experience
Rating:
5.0
From move in to move out, ease of service was outstanding. The UHaul reps there were eager to help, and since I was new to the area, they pointed me to best locations for other services.
Jesus Vergara
|
Overall Experience
Rating:
5.0
Beyond helpful and willing to help
Homero Zepeda
|
First Impressions
Rating:
5.0
Great hospitality with customer service....!!!
Otilia Sandoval
|
First Impressions
Rating:
5.0
Excellent customer service
Pleasant personnel
Thanks
PATRICIA FLOREZ
|
First Impressions
Rating:
5.0
Best place for all your storage need
Best staff
Clean facility
Michael Myles
|
Overall Experience
Rating:
5.0
Clean, spacious storage with a friendly, knowledgeable manager and super staff! Thanks!
Cecelia Gillis
|
Overall Experience
Rating:
5.0
Explained well and took care of all needs.
Laura Rebello
|
First Impressions
Rating:
5.0
Very satisfied with the facility, with the staff and also with the equipment, thank you for your help.
Silvano Escobedo
|
Overall Experience
Rating:
5.0
.
sky Kiff
|
First Impressions
Rating:
4.0
I'm happy
REBECCA VASQUEZ
|
First Impressions
Rating:
5.0
The girl that helped us was kind and courteous and helpful she made sure the unit was cleaned out and showed us where or how to use the back door to get into the unit so I was very happy with the serv
Janet Rios
|
First Impressions
Rating:
5.0
Joseph was an excellent person, listened attentively and helped me through the rental process !