Customer Reviews for U-Haul Moving & Storage at N Sam Houston & Antoine

2938 reviews

11202 Antoine Dr   Houston, TX 77066

(281) 444-8028

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 444-8028

11202 Antoine Dr
Houston, TX 77066

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Curtis A. 
Rating:
5.0

Customer did not leave a comment.

Jovan B. 
Rating:
4.0

Tire pressure was low and I questioned if it may have a nail. They said it was due to the heat and put air in the tire. Tire continued to lose air and was low upon return. Only 1/4 gas in tank.

Mario T. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
4.0

They were very polite and help us right away

GWENDOLYN H. 
Rating:
5.0

More Cashiers

RODNEY O. 
Rating:
2.0

Customer did not leave a comment.

JAMES W. 
Rating:
1.0

When I picked up the truck the truck was empty no gas at all I had to hurry to the gas started before I ran out of gas. Then when I got to my location to start loading the back of the truck wouldn't open the back was sealed I had to call my husband to stop packing at our home to come help me open the back to even start loading. Once we opened we noticed a strong odor of paint the fools looked freshly painted. We started placing items in the truck once it came time to unload we couldn't pick up anything that was on the floor everything was stuck the boxes started to rip at the bottom because the floors where not quite dry I guess that move took up extra time and money because everything was stuck either we had to take the items out one by one o Wrestle with the totes or anything that was on the base floor of that matter. My husband and I where very upset. No one mentioned wet paint .

LAKISHA G. 
Rating:
4.0

Have more communication with the customer throughout the process.

Charlena F. 
Rating:
5.0

Customer did not leave a comment.

CARL S. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY B. 
Rating:
2.0

Uhaul representative didn't call us back even we got an email. The office rejected us even other office arranged to book and informed address that has 15ft van. Lucky they gave us 3h one. Office employee told us we cannot get online booking %100. We should just show up and arrange a reservation but today both offices told that they don't have an available van even the second one had a lot of. Anyway they gave us 1 around 20min later while we were waiting our friends. So it is bad experience for us I dont know how they are managing the system if we cannot book online and we cannot get car when we show up without booking. Interesting,

OMER S. 
Rating:
3.0

There is always a wait! I went there at 7:30 am this morning and did not leave until 8 am. Return the truck at 11am waiting for someone to come and checkin the truck and no one never did. I finally got tired of waiting about 20 min and just turned the truck in online. There is NEVER enough workers there to check out customers. When we got there at 11am to drop off the truck there was still the same guy who was there that morning with 20 people in line. I believe that the morning time is a peak time that they have plenty of customers so they should be at least 2 people there and one person outside. This is the second time this month I have rented a uhaul and there is only one person working the register and the line wrapped around the store. I believe that the scheduling of employees on a Saturday should be be reconsider to more employees.

Danesia K. 
Rating:
5.0

Young ladies was awesome

terence s.  |  First Impressions 
Rating:
5.0

Vehicle clean and easy to work with. Staff was very courteous and professional.

santos c.  |  First Impressions 
Rating:
1.0

Stop joking and promote good customer service. I was charged twice for mileage and left $8.00 in my checking acct. When I called to have them look at it, they acted like they could not pull up my acct and then found me because I had just turned in the truck. When I ask to speak to someone who can reverse the transaction that I clearly see on both receipts. I was told no supervisor was there and he hung up in my face. Very rude and unexceptionable when I am left with no money. Do better to many people want to work if you don't stay home. I will never use this location again Ava Davis manager at the Mesa Rd location will always get my business.

ALONZO M. 
Rating:
5.0

Easy and very professional

FREDY R. 
Rating:
4.0

Call center selects uhaul location, which I overruled. But all info including check-in did not transfer. Most convenient and competitive rental of pickup.

Barry C. 
Rating:
5.0

The store manager (not sure if I’m spelling her name correctly) but Ms. Shermetha went above and beyond the call of duty to make sure I was taken care of. My personal opinion you need more managers such as her, I’ve never met her personally but I feel as if I’ve been knowing her for years, what it is I was in a managerial position for over 17 years and what I relate to is she treat the customers the way she wants to be treated. I’ve had my experience of dealing with some of your other managers and to be honest they can take a 101 managers class from Ms Shermetha she’s the manager at the U-HAUL on Antoine and Sam Houston Pkwy

LISA B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

VIKKI C. 
Rating:
1.0

The two guys that were working there gave bad customer service. First they said I couldn't pull a tow dolly with the size uhaul I was getting. I told him I talked to the uhaul lady the day before and she said it was fine. He looked over at the other guy and the other guy said just do it. Once I paid I had to wait another 45 min for him to put a dolly on the uhaul. I went inside and they are just standing there holding whole conversations with the guys they were “helping”. As they were talking they just ignore the fact that we were waiting. Worst location to pick up at!

SELINA A. 
Rating:
4.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Great customer service! Would definitely recommend this location

Brandy B. 
Rating:
2.0

Keep track of the vehicle that is returned so that the customer doesn't receive multiple phone calls stating the vehicle has yet to be returned. That would be helpful. Thank you.

Jonathan G. 
Rating:
5.0

Customer did not leave a comment.

EFRAIN R. 
Rating:
4.0

Customer did not leave a comment.

LUCY M. 
Rating:
5.0

Customer did not leave a comment.

KEVIN C. 
Rating:
4.0

I was satisfied. Leticia Arizpe the property manager was very helpful and super friendly.

gloria B. 
Rating:
5.0

Awesome Experience

timonthy H. 
Rating:
5.0

Customer did not leave a comment.

stephanie c.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

STANLEY K. 
Rating:
5.0

The attendant was friendly and patient ( my confirmation attached to a different customer with same name). We got all figured out. The females manager was very accommodating!

Barbara B. 
Rating:
3.0

No brake lite on trailer or turn single when u open door of unit clearnce lite come on

KENNETH K. 
Rating:
5.0

Uhal representative went above and beyond Thank you

HAMZEH H. 
Rating:
5.0

Customer did not leave a comment.

CATHY B. 
Rating:
5.0

Great place to rent from. Manager and staff took care of my needs and exceed my expectations. Thank you.

corey M.  |  Overall Experience 
Rating:
2.0

Entire Staff was unprofessional very dissatisfied in the services for that particular location.

Cedrick M. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH F. 
Rating:
5.0

Customer did not leave a comment.

Benjamin B. 
Rating:
4.0

Customer did not leave a comment.

CLAUDIO S. 
Rating:
1.0

They need better customer service and a better contactless system for both during and after hours services.

JACQUELINE B. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
3.0

Be clear about return times. I asked for a time extension and was told when closing time was, then was called repeatedly hours before because someone was there to pick up the trailer I rented. I was then double charged for my rental.

JUDITH R. 
Rating:
4.0

Customer did not leave a comment.

Annette O. 
Rating:
3.0

Customer did not leave a comment.

Andrew K. 
Rating:
5.0

Customer did not leave a comment.

Matthew N. 
Rating:
5.0

Store Manager was very helpful even after hours of business. Will be a repeat customer when needed . Thanks mrs/ms Ceasar

Romika A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

Customer did not leave a comment.

BILLY P. 
Rating:
5.0

Customer did not leave a comment.

Jazztenya V. 
Rating:
5.0

I would definitely recommend this storage facility. A well-maintained facility and equipment. Staff was very helpful they help me get my movies after the first movie I had chosen could not do the low because I live too far.

RENENA F.  |  Overall Experience 
Rating:
5.0

Nothing. The service call center was great but the the guys where we picked up and dropped off the truck we're even better. Big Thanks to Uhaul and to their people.

KRIS L. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

First I walked in and asked the uhaul rep. If they had any truck for rent and he said no. Then I pulled out my phone and reserved a truck online. I gave the rep the reservation number and he handed me the keys. Kinda crazy because he just told me they didn't have ANY trucks available.

RICHARD B. 
Rating:
4.0

Customer did not leave a comment.

PATRICK W. 
Rating:
2.0

You needs to hire a good workers and not those kids workers they didn't kwon anythings about customer service. We suppose to have them detached our returned trailer instead they told us do our self? What kind of the U-Haul customer service is that? I will not recommended to a friend or someonce wanted to rent a U-Haul at that location?.

Van K. 
Rating:
1.0

Customer did not leave a comment.

MARION D. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
4.0

Thanks for the great customer service with paperwork, loading and having a great attitude. The whole crew, they were the best.

nina W. 
Rating:
2.0

Customer did not leave a comment.

AURELIO G. 
Rating:
5.0

Everything was great the employees was very nice and respectful and took their time to explain everything thanks again

TENESIHA M. 
Rating:
5.0

Customer did not leave a comment.

Meghan P. 
Rating:
2.0

When I dropped the vehicle off I told the young man of my experience in the U-Haul he was too busy texting on this phone I wasn't even sure I was dropping the vehicle off with a representative or someone who is about to take off with it. Such a horrible experience

Paul L. 
Rating:
5.0

We will need the same experience on our return

PATRICK W. 
Rating:
1.0

This pick up location was very helpful after me dealing with my horrible experience.My rental experience with U-Haul was a nightmare Trainwreck. If you look up in my notes you will be able to see everything that has happened plus I have called and talk to 8 different people which have put me on hold and never got back to me or hung up on me or transferred me without letting me explain my information two of which were supposed to transfer me over to speak to a manager and never did. I have never been treated like this at a place in my life. U-Haul customer service absolutely sucks. I've spent countless time trying to get my situation resolved. I'm considering actually reporting to the better Business bureau.

BRIAN W. 
Rating:
3.0

Great location but needs more help at the front desk or checking in trucks.

Felecia W. 
Rating:
1.0

Gave me a trailer for my car with a almost a flat tire and a bald tire and a double charge me and never got my refund

WENDY M. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE F. 
Rating:
2.0

I reservations a month in advance only for them to be changed by reservations the day before my out of state move. I had to drive almost an hour away to pick up an available truck. This caused me to be late meeting my movers. My entire move was rushed because of this. It wasn't until we arrived at our destination hundreds of miles away that we noticed the truck was damaged and was leaking water. We drove through a rain storm. I had a three bedroom house with all types of electronics in the truck. It took 2 hours for me to communicate this situation to customer service. I reached the manager of the store on my own to ask why the truck was rented to me in the first place. She did apologize and acknowledge this truck came from another Uhaul location and shouldn't have been rented to a customer but in turn should have gone for repairs. I lost lots of time unloading due to this and turned the truck in 30 mins late. I was charged for an extra day. However, the rep at the returning store did adjust. This was a nightmare. We didn't deserve this. I will not rent from Uhaul again.

Ronald M. 
Rating:
1.0

They forgot to put one way and extra charged me for equipment and mileage due to an employee's mistake

BRYSON W. 
Rating:
5.0

Forgot to put dolly in truck.

Crystal B. 
Rating:
5.0

Everything was satisfactory.

DELISA H. 
Rating:
5.0

Customer did not leave a comment.

ERIC K. 
Rating:
2.0

Truck had no a/c still Pending response from manager

Alondra M. 
Rating:
5.0

Staff very friendly and helpful

MANUEL M. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
4.0

Customer did not leave a comment.

Jalisa H.  |  Online Move In 
Rating:
4.0

When I arrived to pick up my rental, there were 4 people in line and only 1 employee behind the counter so I ended up waiting a little over 30 min to get my truck and I was on a strict time frame. But I must say that the employee who opened the next day was super nice and allowed me to get my prescription sunglasses that I accidentally left in the truck.

KRISTIN E. 
Rating:
5.0

Keep up the good work.

Kristian L.  |  Overall Experience 
Rating:
5.0

Nice and easy process for checking out and checking the vehicle in. Doing everything through your phone is simple and crystal clear in the instructions.

Allan C. 
Rating:
1.0

Worst customer service ever!!! Well never come back to this location ever!!!!

AMIRAH A. 
Rating:
5.0

One of the tires needed air and the sensor was on

CEDRIC M. 
Rating:
5.0

Customer did not leave a comment.

rickey J. 
Rating:
5.0

Excellent service. 100% satisfied.

Hugo G. 
Rating:
5.0

Customer did not leave a comment.

mary r.  |  Overall Experience 
Rating:
5.0

appreciative

ASHLEE B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARGARET A. 
Rating:
4.0

Customer did not leave a comment.

DANIELLE S. 
Rating:
5.0

Customer did not leave a comment.

Ruben A. 
Rating:
2.0

First, it took a very long time to get assistance. The first 5 x 9 with ramp trailer that was hooked to my brother's suburban was bent and unusable. The associate helping couldn't let us take it because the taillight was out. Even though he was the one that hooked up the bent trailer, he was going to let us drive off the lot. When my brother pointed out the bent trailer he acted very nonchalant about it. He then offered a trailer without a ramp. (We were moving a refrigerator. A ramp is needed.) When my brother asked about a different trailer with a ramp, he said no because it was too big and he needed to have trailer lights hooked up, which my brother did have hooked up and told the associate. Ended up getting not what I had reserved and wasting 45 minutes. The time it was due back was still 6 hours from the original reservation time. Needless to say, we will not be using this location in the future.

GEORGE ANTHONY C. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
1.0

Customer did not leave a comment.

Jun K.  |  Overall Experience 
Rating:
1.0

The truck had no AC and the trailer tire had a ball that ended up busting during the rental. I called the manager, she said she would get back to me; didn't.

CARLOS A. 
Rating:
1.0

Customer did not leave a comment.

JUN K. 
Rating:
5.0

Customer did not leave a comment.

RODOLFO L. 
Rating:
5.0

Customer did not leave a comment.

Miriam L. 
Rating:
2.0

Customer did not leave a comment.

anneechia D. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

HANNAH A.  |  Overall Experience 
Rating:
1.0

This was awful! I went to 3 locations trying to find my truck I reserved online. None of the first 2 locations had my one way long distance truck or my auto trailer. The 2nd location told me that reservations don't do anything and to try this other location. Why did I even try making a reservation? Also, my online reservation price was way lower than the price I paid. This is false advertisement. I will never use UHaul again or recommend their services, because it was way more expensive and a huge waste of my time going to multiple locations for every part of our trip through UHaul.

JASON M. 
Rating:
4.0

If the location is big plz get the employees some walkie-talkie Where they can communicate with the front office instead of them walking along distance back-and-forth

Dora H. 
Rating:
3.0

Customer did not leave a comment.

JULIAN EDWARD W. 
Rating:
5.0

Customer did not leave a comment.

TOREY W. 
Rating:
1.0

I went there from all the time and the employee told me I needed a reservation to book the U-Haul but the week before last I didn't have a reservation so he allowed me to walk out the door and then come back and to tell me he was playing after I made the reservation that took a whole lot of time and disrespect due to the fact I had to come back inside with a reservation that was rude

EARNESTINE L. 
Rating:
5.0

Very clean place and employees really helpful

luis p.  |  Overall Experience 
Rating:
5.0

Nothing.

RANDALL W. 
Rating:
5.0

I can't say anything bad because everything was just great. Your General Manager she is doing an excellent job. Waiting on customers and training at the same time with a beautiful smile. Keep up the great management skills U-haul. She's ready to be promoted to your NEXT Vice President position. Thank-you Ms. D. Fenceroy dlfenceroy@yahoo.com

DONNA F. 
Rating:
4.0

Customer did not leave a comment.

Brent B. 
Rating:
5.0

Only the services need to be little faster

AURELIO R. 
Rating:
4.0

Customer did not leave a comment.

RODOLFO L. 
Rating:
5.0

Customer did not leave a comment.

SABRINA ANNETTE H. 
Rating:
5.0

Customer did not leave a comment.

NANCY P. 
Rating:
3.0

Team members should acknowledge customers as they enter the building. I waited several minutes before finally “interrupting” a team member working with another customer, to show my mobile pick-up info to retrieve the key. Other than this, I was pleased with the experience.

Temeika S. 
Rating:
5.0

The storage was clean. And the staff was awesome. Especially the store manager. She really went above and beyond to make sure my family was satisfied. I would recommend this facility to others.

Julius J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William L.  |  First Impressions 
Rating:
5.0

Thanks you guys for your business

FRED J.  |  Overall Experience 
Rating:
5.0

🥰

Monica M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tammy w.  |  First Impressions 
Rating:
2.0

Security could be improved. Feel free to contact me for solutions

Madison G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alfred l.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

curtis s.  |  Overall Experience 
Rating:
5.0

Very convenient

jerry b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cynthia w.  |  Overall Experience 
Rating:
5.0

The General manager and her employees are very helpful, friendly and professional.

Teronda P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

denis s.  |  Overall Experience 
Rating:
1.0

Durante el tiempo que rente el espacio me robaron mis pertenencias y nunca me dejaron ver el video de vigilancia y los que robaron dejaron mucha ropa vieja que no hera de mi propiedad

JOSE I.  |  Overall Experience 
Rating:
5.0

I would like to recognize Shenita and her efforts during our time at the facility. She went above and beyond to help us with our company project and shipments to the location.

Romeo F.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Donovan H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

victor c.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Crystal J.  |  Overall Experience 
Rating:
4.0

Our bbq pit was stolen and the person working there didn't help us with video because he said the video didn't cover that part of the storage.

Barry R.  |  Overall Experience 
Rating:
1.0

Have not gotten to the unit yet for there was a lock on the door and none off the employee could do anything about it IAM thinking about going elsewhere I was off the weekend now I got to. Take off tomorrow just to get the truck and hopefully they have the unit ready I payed for the uniit the truckabd can't get it done IAM thing ing about going elsewhere and get this stuff before j lose my stuff.

Neil D.  |  First Impressions 
Rating:
5.0

Everyone was really professional! Shenita is an awesome manager very sweet lady!

jameshia f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessie o.  |  First Impressions 
Rating:
4.0

Everything was great. The price was kind a high.

Larry C.  |  Overall Experience 
Rating:
5.0

Very good service specialy from the mánager

Pascual L.  |  Overall Experience 
Rating:
5.0

Shanita is wonderful the company has a good employee with her

Debra W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

miracle s.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOAN J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shirell a.  |  Overall Experience 
Rating:
5.0

I do appreciate the service of Ms.Shanita, she really goes to bat for her customers I was having a issue with a storage, and she did everything in her power to make it right. Which ended up me getting another building it’s good to have some one on your team like her, she’s Awesome ⭐️⭐️⭐️⭐️⭐️Five stars for her

Lanell A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARMATHA H.  |  First Impressions 
Rating:
1.0

My property was stolen from your facility

eddie c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

takishia w.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BEDINA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joyce F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jesse g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marilyn H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricky S.  |  First Impressions 
Rating:
5.0

The young lady, that help me was very professional and had knowledge of her job. The storage containers was nice and clean. I would recommend family and friends to visit this facility. con

GLORIA B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vernoica w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elayne Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tara D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina J.  |  Online Move In 
Rating:
5.0

I appreciated the efficient service.

michael l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alshanon p.  |  First Impressions 
Rating:
5.0

Shenita was awesome. She worked to make everything better. And, she did it with a smile. While I don’t want to have to move again, I would hope that if I did, I had her to work with again.

Darrell D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jennifer m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRAD G L.  |  Overall Experience 
Rating:
5.0

The staff i spoke with was very helpful and polite. She answered every question i ask her and was very acknowledgeable about everything. All of my concerns was taking very good care of.

kendra S.  |  First Impressions 
Rating:
5.0

Employee’s customer service was outstanding! Very helpful and patient going over all questions I had on operating the vehicle.

cynthia b.  |  Overall Experience 
Rating:
5.0

I must say that the staff was always helpful. I will definitely recommend this location to others.

Gina H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RAVEN R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cynthia b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angel l.  |  Overall Experience 
Rating:
5.0

Excellent service.

Anna C.  |  Overall Experience 
Rating:
5.0

staff was very helpful. thanks

halassan k.  |  Overall Experience 
Rating:
5.0

General manager Shenita Ceasar was and is very helpful.

fredrica f.  |  Overall Experience 
Rating:
5.0

Staff always friendly as well as helpful. Just was not the best rates in the area.

Shay P.  |  Overall Experience 
Rating:
5.0

Thanks 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼

Alexandra G.  |  Overall Experience 
Rating:
5.0

They saved my life. Id like to shout out to James for helping me with the lock on the uhaul. Man, you saved me. And Id like to shout-out to Sheleta (sp?) You made my day, turned a horrible situation ariund, was so polite and motherly and I appreciate the help you gave more than you know.

SAMANTHA T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexandra G.  |  First Impressions 
Rating:
5.0

Very good service. On office and very. Good service on coustomer service. By phone. Very clean. Secure place. An do you have access 24 -7. I recommend this place. Tank you for everityn

miguel p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROY H.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

David L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROL G.  |  Overall Experience 
Rating:
1.0

I have used Uhaul every time for my moving and storage needs never Brent any where else but is has to be the sorest experience I have ever had with Uhaul I was lied to by two different employees on two different occasions which costed me more money on some thing that I did not need or benefited from was not until I that the the store manager did I know that I had done spent my money and could not get it back even after she verified with the employe nothing changed also called for two days talking to different managers to help resolve the issue nothing was done and I lost money biggest ripoff I have ever experienced in my life

Taneshia G.  |  First Impressions 
Rating:
5.0

Outstanding service Iwill use U-Haul again in the future.

Alvin J.  |  First Impressions 
Rating:
5.0

All good

hoang n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

erin a.  |  First Impressions 
Rating:
2.0

People are to slow. Dont pay attention to costumers

ANTONIO T.  |  Overall Experience 
Rating:
5.0

The young lady that helped me was very nice and patient with a Pleasant attitude!!!

rosalind s.  |  First Impressions 
Rating:
3.0

Not at all satified with the services I received during the time I was with you,could have been better informed of payment date before late charges.

Doris B.  |  Overall Experience 
Rating:
5.0

Great service

KAREN L.  |  Overall Experience 
Rating:
5.0

I had been to 4 Uhaul locations until this one on Antoine and Beltway 8 They were able to help me .Excellent service

Melissa S.  |  First Impressions 
Rating:
5.0

Over all is excellent

hoang n.  |  First Impressions 
Rating:
5.0

Thanks Merry Christmas

tony t.  |  Overall Experience 
Rating:
5.0

Good customer services.

KAREN L.  |  First Impressions 
Rating:
4.0

The line was long but the service was awesome. The rates were pretty good and the attendant assisted me all the way to my storage. Thumbs up.

troy t.  |  First Impressions 
Rating:
4.0

I have no complaints and the manager was very professional

Pamela G.  |  Overall Experience 
Rating:
2.0

I had a spare tire stolen from there, I had a security gate drop on my travel trailer and cause 5000.00 damage and recently I had my entire travel trailer stolen and no one really seemed to care .

SUSAN C.  |  Overall Experience 
Rating:
4.0

The lighting was not the best Was

Miguel P.  |  Overall Experience 
Rating:
5.0

Everyone is very helpful and the place was clean and safe. Thanks

Ginger L.  |  Overall Experience 
Rating:
5.0

Good customer service

cynthia g.  |  First Impressions 
Rating:
5.0

Very nice and fast service

SHANTRIA C.  |  First Impressions 
Rating:
5.0

Thanks for ur time . i like it very much.

Rephael H.  |  First Impressions 
Rating:
5.0

Christina who assisted me was very helpful and polite. Would definitely be recommending this location to others.

christina f.  |  First Impressions 
No reviews have been submitted for this location.

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