Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage at N Sam Houston & Antoine

2833 reviews

11202 Antoine Dr   Houston, TX 77066

(281) 444-8028

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 444-8028

11202 Antoine Dr
Houston, TX 77066

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Trailer Rentals

One-Way and In-Town Local Rentals in Houston, TX 77066

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

2833 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Nothing.

RANDALL W. 
Rating:
5.0

I can't say anything bad because everything was just great. Your General Manager she is doing an excellent job. Waiting on customers and training at the same time with a beautiful smile. Keep up the great management skills U-haul. She's ready to be promoted to your NEXT Vice President position. Thank-you Ms. D. Fenceroy dlfenceroy@yahoo.com

DONNA F. 
Rating:
5.0

Only the services need to be little faster

AURELIO R. 
Rating:
3.0

Team members should acknowledge customers as they enter the building. I waited several minutes before finally “interrupting” a team member working with another customer, to show my mobile pick-up info to retrieve the key. Other than this, I was pleased with the experience.

Temeika S. 
Rating:
2.0

The gentleman that assisted me was great reserving the van however upon returning the sign states to stay inside the equipment until a representative come out to assist. No one came out I had to call & go in to return the key & I never received a final receipt like I was told

LADONNA J. 
Rating:
5.0

In the future, do not decorate your vehicles with strange pictures -- no spiders, not bats, no snakes, no skeletons, et cetera. Please be normal. Fortunately, I found a fifteen foot truck with a picture of a stage coach.

DANIEL W. 
Rating:
5.0

On the website, it showed a picture of what the drop off key box looks like, we drove around the whole place just to find out the drop off key box was somewhat next to the door and it was so small and didn't look anything like the picture. If the picture would've been the same I would've found it sooner. Thank you!

Isabel A. 
Rating:
3.0

They quickly got me checked in. Fast and professorial.

Deborah R. 
Rating:
5.0

service! Salesperson there is tge worlds best. She almost is a 1team army. She is teaching the crew well. Look at my file. She should be awarded along with all the others working.

LYDIA W. 
Rating:
4.0

Customer service was really nice. The downfall is they need a little more help behind the counter. You have workers doing three jobs at once and people have to stand in line for awhile.

CHERYL G. 
Rating:
5.0

Have refreshments for clients and your employees at this location need a pay increase they are the back bone of U- haul and I received Customer Service that was something I would have provided for my own . Finally Customer Service and Cleanliness of a facility to my Standard of service. Sincerely Dana Jacklin and Family

DANA J. 
Rating:
5.0

I turned my vehicle a little late and they were okay with it and we communicated well during the process. I have no complaints what so ever. I will continue to use them for any of my needs.

JEFFREY P. 
Rating:
3.0

The receptionist was very helpful and polite but the rest of the staff were not clear on anything and it took over an hour to get my rental. I had a reservation at 10am, I called at 9:30 and the rental was not there (no one called me to redirect me to another uhaul - I called them). The receptionist told me that one was on it's way to there so I proceeded to go anyway. I got there at 9:50am, the rental did not get there until 11:20am. When the guy did show up with it he sat in the truck for a few minutes, it wasn't until I got out of my car to go see if he was who I was waiting on. He was just sitting in the car "wondering if I had already completed my paper work". Didn't bother to come ask me or get moving on hooking it up for me or anything. Considering this was a 10am rental and it was almost 11:30 I feel like no one was concerned enough that I had a whole crew back home waiting on me to come with the rental. In this case I feel like the whole "reservation" deal is fraud. It feels more like you'll get it when they decide to come. Like I said, even when he finally did come he just sat in the car waiting on idk what.

MONICA E. 
Rating:
5.0

It would be nice to have more staff. We waited over 30 minutes in line, but honestly I love this location. The staff is always wonderful unlike the neighborhood authorized dealers. Overall this location was great!!

SAMUEL B. 
Rating:
5.0

Lady who was the manager was very professional and very kind.

MICHAEL CAMPBELL F. 
Rating:
3.0

More help and faster service

MARK WAYNE G. 
Rating:
5.0

Staff was super friendly! Enjoyed my experience here

Cymri S. 
Rating:
5.0

Staff was courteous and helpful

CLIFTON H. 
Rating:
5.0

Change nothing. Great service!!

RICHARD C. 
Rating:
5.0

I had the absolute best customer experience at both ends of my trip! Could not have been more pleased with the help I received.

ELIZABETH S. 
Rating:
5.0

The first place I reserved was out when I arrived to pick up, so I had to come to this location. How can I collect my $50?

SAMANTHA G. 
Rating:
2.0

Beware. Thirty minutes before pickup at 7:30am I get a call saying they don't have a truck. They switch me to another location. It does not open until 10am. They switch me to a third location. Its 20 miles away. In the end they charge me extra mileage like I picked it up at the original location. I made comment when I returned but no consideration.

Blair C. 
Rating:
5.0

Gracias

JOSE R. 
Rating:
5.0

The staff and manger were very friendly and professional. I did not have to hook up the equipment or unhook it when I returned.

LATOSHA L. 
Rating:
5.0

Never get rid of the young lady that helped me! I was having a really bad day and her kindness made it all better! And Mr. Bill helped too!

Jamie B. 
No reviews have been submitted for this location.

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