Customer Reviews for U-Haul Moving & Storage at Nellis air Force Base

1,290 reviews

5250 E Craig Rd   Las Vegas, NV 89115
(Next to IHOP)

(702) 644-4700

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(702) 644-4700

5250 E Craig Rd
Las Vegas, NV 89115
(Next to IHOP)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Ernest Finner & Demarr Sims was outstanding with customer service…. From the first day/time I walked in to this present moment they've been outstanding…. These two gentleman deserve a promotion… keep up the good work and stay blessed.

cartaye I. 
Rating:
5.0

Customer did not leave a comment.

Mariah B. 
Rating:
5.0

Customer did not leave a comment.

Jerry L. 
Rating:
5.0

Customer did not leave a comment.

Rosa C. 
Rating:
4.0

Customer did not leave a comment.

Charlotte Y. 
Rating:
4.0

It would be nice if the owner/operator would check the gas amount before renting a vehicle. My loaner was low on gas and I received the low gas prompt before returning the truck and I had only traveled 11 miles in one direction.

pamela S. 
Rating:
4.0

Customer did not leave a comment.

Jerilyn R. 
Rating:
5.0

Customer did not leave a comment.

Yovany G. 
Rating:
5.0

Thank you for getting me all squared away with my local move! You guys were all kind and answered all my questions.

Michael E. 
Rating:
5.0

Ernest Finner was friendly, helpful and professional. Thanks Ernest for everything.

Edward J. 
Rating:
5.0

Customer did not leave a comment.

Debra H. 
Rating:
5.0

Customer service at this location was amazing

Lauren L. 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
5.0

The staff was very helpful and friendly. Omar is Awesome!

Debra H.  |  Overall Experience 
Rating:
5.0

I had a few issues with the gages but overall everything was great from check- out to check-in. Lamar was awesome and really knows his stuff. Thank you so much.

Yahweh Y. 
Rating:
5.0

The service was excellent very very helpful good attitude 🙂

pamela W. 
Rating:
5.0

Nothing, Alexis was very professional and took care of me very fast. Looking forward to my next visit, thank you

Tarone B. 
Rating:
5.0

The rep that assisted me with return was great. I kept the truck longer than I intended- all my fault, he explained and assisted me with correcting the matter. Very calm and patience with us customers. I will be back thanx!

shanetra L. 
Rating:
5.0

Customer did not leave a comment.

Edgar G.  |  First Impressions 
Rating:
5.0

Ernest was a great help great customer service representative t

Manuel V. 
Rating:
5.0

Customer did not leave a comment.

Denisha W. 
Rating:
5.0

Ernest great customer service!!! Would recommend for promotion

Davion G. 
Rating:
4.0

Easy access. Very secure. Provided carts to move stuff around. The donation area was excellent to be able to give to others what I no longer needed.

Kayla W.  |  Overall Experience 
Rating:
5.0

Good place to keep stuff while you are away, staff is well mannered and helpful

Benjamin G.  |  Overall Experience 
Rating:
5.0

Muy profesionales

Yulisey M.  |  First Impressions 
Rating:
5.0

Ernest & Omar was extremely professional & efficient. Made my rental process extremely easy! 10/10!

fatamata K. 
Rating:
5.0

The staff was very friendly & helpful which made the move in that much easier. The facility is very clean & easy to navigate & the monthly rate is fair.

Paul L.  |  First Impressions 
Rating:
5.0

Ernest was super helpful! Made my check in super fast and easy. Answered any existing questions I had about any leftover charges. Great customer service!

andrew B. 
Rating:
5.0

Customer did not leave a comment.

ghislynn H. 
Rating:
5.0

Customer did not leave a comment.

Mathew S. 
Rating:
4.0

Nothing, everything was good.

Jeromey H. 
Rating:
5.0

Customer did not leave a comment.

John b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

theresa S. 
Rating:
5.0

Ernest helped me find some things and it was very helpful

Joi Clara A. 
Rating:
5.0

Outstanding customer service!

Jeffrey C. 
Rating:
5.0

The employees at this site were stellar and now I only want to use that location.

Denetdra B.  |  Overall Experience 
Rating:
5.0

Ernest was very friendly and professional. I arrived a few minutes before closing time to pick up a reserved U-Haul but that did not stop Ernest from taking his time to answer my questions and help me make the right selection based on my personal needs. He went over the contract in detail to make sure I understood and avoid any extra charges at drop off. Ernest made the process a very smooth one and would recommend him to any family members / friends in the area. Thank you for all that you do, keep up the great work!

LaKeitha E. 
Rating:
4.0

N/a

Conrad R. 
Rating:
5.0

Great service & assistance from Ernest.

Tameisha G. 
Rating:
5.0

The equipment was well maintained. After returning the truck, Ernest made the checkout process fast and easy. Just how it should be. Great location, I would definitely recommend.

Leury R. 
Rating:
5.0

Ernest and Edward have great customer service made my rental and return great

EMMANUEL L. 
Rating:
5.0

Customer did not leave a comment.

James D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
4.0

Customer did not leave a comment.

Carlos A.  |  Overall Experience 
Rating:
5.0

Ernest gave me great customer service

Joylin S. 
Rating:
5.0

Ernest provided me with outstanding customer service. He is obviously well trained and very user friendly. U-Haul is fortunate to have him on your team of professionals. If fact you should strongly consider him for both a raise and management position.

Roger S. 
Rating:
5.0

Customer did not leave a comment.

BRYAN H.  |  First Impressions 
Rating:
5.0

Ernest wasnvery helpfu and friendlyl and quick to assist. Vehicle is well maintained.

Jesus Z. 
Rating:
5.0

Customer did not leave a comment.

Lonny B. 
Rating:
5.0

Ernest was a pleasure to work with and has excellent customer service skills.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

RICH B.  |  Overall Experience 
Rating:
5.0

Nice and friendly ,able to resolve any issues in a timely manner

Brittany H.  |  First Impressions 
Rating:
1.0

Muy Mala experiencia,experiencing, pertenencias Enel storage alguien entro y Samuelson mis pertenenvias, llevandose 2 pares de tennis de la Marca Jordan Nuevo y un contender de plastic con cerca de 10 pares de Marca y mis memories sport jerseys y tango El case pendent

Salvador P.  |  Overall Experience 
Rating:
5.0

Great customer service professionals working at the Craig location. I will definitely recommend this location to my friends.

Joseph B. 
Rating:
1.0

Trailer was broken into twice. Staff was 0 help.

brett b.  |  Overall Experience 
Rating:
4.0

Ernest finner was very polite and made the return process easy and quick

Mohammed S. 
Rating:
4.0

Customer did not leave a comment.

Tashaunda S. 
Rating:
4.0

Accept more payment methods

Ashleigh A. 
Rating:
5.0

Ernest was quick and efficient and the vehicle and facility are actually the best I have rented.

Jesus Z. 
Rating:
5.0

Earnest and Lexie great costumer service & Uhaul knowledge

Keanna C. 
Rating:
4.0

Customer did not leave a comment.

KRISTI B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kamel S. 
Rating:
5.0

Ernest had great customer service. Thank you

LEAH CHIVANAS B. 
Rating:
5.0

Customer did not leave a comment.

Jerry L. 
Rating:
5.0

Only 1 issue. Light bulb in space was out. But no big deal as hallway lighting good.

FRANCISCO M.  |  Overall Experience 
Rating:
5.0

Great everything was great

DAWN O. 
Rating:
5.0

Never knew this place was so close to me,had a truck ready and waiting,no credit card,$$ deposit, Friendly service and very satisfied customer, I'd definitely use this U-Haul again!!

Stuart B. 
Rating:
5.0

Ernest finner and demarr Sims are awesome accents to your company they provided great customer service and were very friendly and helpful

Dominique J. 
Rating:
5.0

Don't say the gas is full when it's not. And charge me for the gas after driving under 20 miles

Antonio E. 
Rating:
5.0

Have workers be more enthusiastic when interacting with the customers. Some workers seemed like it was a chore to be working and helping out customers.

AIMEE G. 
Rating:
5.0

Customer did not leave a comment.

Amber S.  |  Overall Experience 
Rating:
5.0

Staff was great, very nice. Truck was dirty inside and out. The inside windshield had greasy smudges, the tire jack was not fastened and rolling around behind the seat, behind the seat there was used face masks, and dusty dirt through out . The truck itself was smooth riding had great pickup in speed when needed.

Shelley A. 
Rating:
5.0

Very clean and easy to rent we no hidden fees

Nyja W. 
Rating:
5.0

The staff was very helpful in getting our storage room and showing us how best to access it.

Andrew G.  |  First Impressions 
Rating:
5.0

Ernest was a great help and was very professional and made feel great i will always come back.

Hilario P. 
Rating:
4.0

Excellent Service Provided. Thank you!

Maurice F. 
Rating:
4.0

U haul been good to me.

Francis Y.  |  Overall Experience 
Rating:
5.0

Overall great

christina D.  |  First Impressions 
Rating:
5.0

The first time we used movers and it was great to see U haul have a list of movers to choose from. We used Coyotes Moving and they were great. On time and they were very careful with our stuff as well as my walls and stair case.

Ted G. 
Rating:
5.0

The GM worked with us through an extremely tough move, and miscommunication. Which we are grateful for! The staff was also knowledgeable, helpful and made this storage experience the best we've ever had! Great and affordable too!

Aaron Joseph E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHEILA B.  |  Overall Experience 
Rating:
1.0

The primary purpose for my abrupt departure was the fact that the price kept getting hiked and, to make it worse, I was constantly finding out after the fact and being hounded for $5 here and there. In spite of repeatedly informing the company of a new email address, the notices of price changes were sent to the wrong address, forcing me to deal with people on the phone who could only try to collect from me over the phone. In spite of having the container for more than 5 years without any incident, I was treated as though I was trying to beat you out of $5. Frankly, it wasn't a good look for you. The container was convenient...until you made it not so.

RICHARD N.  |  Overall Experience 
Rating:
5.0

All of the employees were super nice and knowledgeable. Great customer service!!

SHEILA B. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
4.0

Customer did not leave a comment.

Eric C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ivaylo T. 
Rating:
4.0

Customer did not leave a comment.

Katherine H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine H. 
Rating:
5.0

Thank you. Keep up the good work and the support provided for Veterans and Military.

ernest j.  |  Overall Experience 
Rating:
5.0

Staff was friendly and helped with any questions

Vincent H. 
Rating:
5.0

Earnest helped us and he was really GREAT! Friendly and very very helpful and informative.

Landers H. 
Rating:
5.0

Customer did not leave a comment.

Stephanye C. 
Rating:
5.0

very fast and efficient. would recommend

John B. 
Rating:
1.0

I would of giving this facility a better rating but the manager is terrible. He has THE WORST ATTITUDE AND HORRIBLE CUSTOMER SERVICE. HAS NO PATIENCE AND QUICKLY LOSES HIS COOL. Omar has no idea how to treat a customer or even perform his job like he was trained. Or maybe he needs to be retrained because he doesn't explain things to customers or even bothers to ask if you have any questions. He expects you to know all the information when his job is to do just that. Explain things to the customer. If I was Uhaul I would consider firing him or retraining him.

Jeffrey G.  |  First Impressions 
Rating:
5.0

Very nice

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Ted G. 
Rating:
4.0

Customer did not leave a comment.

Ina T. 
Rating:
1.0

Require email verification. I'm not your customer. This is either typo or fraud

Jaszmen Desheka S. 
Rating:
5.0

Great customer service. Manager Omar is very helpful and polite. We highly recommend this U-Haul facility to anyone with storage or pathing needs

TRUCKER Abdel R.  |  Overall Experience 
Rating:
5.0

I was very pleased with my experience at Uhaul. I was happy that they had the size equipment that I required. I was also extremely happy with the foot lift on the van which proved to be a blessing especially after I ran into the guard rail. That foot lift not only provided a great deal of protection to the equipment but also to myself. I thank Uhaul not only for the use of their equipment but for their great service.

Donna E. 
Rating:
5.0

The manager are very helpful and very nice

sonya r.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NyJwain M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justice A.  |  First Impressions 
Rating:
5.0

Overall I have a lot important things that's I really need but do to covid I couldn't afford my belongings at the moment I did the best I can thank you 🙏

Carmen M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

linda c.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Desiree N. 
Rating:
5.0

Customer did not leave a comment.

Amber S. 
Rating:
2.0

Besides the manager who had to make the call to kicked us out it was his call and his only. I'm appreciative with the way he carries himself and deals with customers.

Frederick F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvonne H.  |  Overall Experience 
Rating:
5.0

This place is great.!'

Aric C. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
5.0

Rated 10 beautiful and fast service thanks 🙏🏿 😃😎☝️

Don P. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Very friendly & helpful staff. Extremely clean facility. I appreciate all of you. Ernest was awesome.

ANDREA M.  |  First Impressions 
Rating:
5.0

Service was very nice 👍🏿 rates a 10 Kick ASS good

Don P. 
Rating:
5.0

Okay the service was Kick 🦵 Ass great 👍🏿 well done

Don P. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
4.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

RYAN MICHAEL AGC A. 
Rating:
5.0

Customer did not leave a comment.

EUGENEIA Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol H.  |  First Impressions 
Rating:
1.0

The lady thats cleaning units lied to me n is a rude bitch

Maria T. 
Rating:
5.0

The staff were very friendly..

Thomas T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john P. 
Rating:
5.0

Customer did not leave a comment.

Janon E. 
Rating:
5.0

Always friendly staff to help you oh, I can't complain about anything. I would recommend this location to my friends. And the bathrooms are so clean

carloyn t.  |  Overall Experience 
Rating:
5.0

Need to give refunds to those who leave before there dates. U haul can re rent them the same min. So why no refund??

Phil W.  |  Overall Experience 
Rating:
5.0

There was 2 gentleman who where there in the office to greet me. I didn't get their names but they worked that day of pick up. They where there around 4pm when I got the vehicle. They had amazing customer service and went above and beyond and didn't stop. The truck I needed was not available. Nooo problem they got me into another one same price. I complained about my storage unit that I had with another because it was on the second floor and it's just my kids and I moving things in. They got me a new storage with the location I picked up the Uhaul from and they assured I got on the first floor. I went in the next day and I had a new storage bigger than what I originally had, cheaper and on the first floor easy access. I strongly feel these two men are going to be the best asset that location could have invested in. Only because of their costumer service was I okay with forgetting the money I had paid already for the month of service with another company and decided to get a new storage unit with this company. They also seen I didn't know much about the property, they jumped right into making sure I knew where I was going to be located. One gentleman, stopped and even went above the basic tore he made sure I knew how to access every gate. How to park when I brought the truck in and even the bathroom. I felt like he was a realtor and I was ready to buy the property he had me sold lol. They where awesome and I feel one day if the opportunity presented to them, they would make amazing management members. Customer service is everything and they had it all the way and not only that their personalities where very welcoming. I could have sat their all day. When I returned I was soo tired when I returned the GM was in the office but I couldn't express how I truly felt about his employees. Yet I wanted to make sure that their hard work didn't go unnoticed. Thank you !

Mashelle M. 
Rating:
5.0

Customer did not leave a comment.

Chaquana D. 
Rating:
5.0

Make sure the side mirrors are in working condition!

Kimberly S. 
Rating:
5.0

Awesome friendly staff!

Ramona H. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Great customer service. I would highly recommend this location to all of my friends and co-workers.

Rocky C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura B.  |  Overall Experience 
Rating:
5.0

Nothing at all. This place is great.

Manuel F. 
Rating:
3.0

Commutation

Marcell D. 
Rating:
5.0

Superb, professional, and helpful staff! I believe it was Edward and a young lady whose name I didn’t catch. I went Friday 7/20 ~1530.

Barbara C.  |  First Impressions 
Rating:
5.0

Nothing

DANIS CAROL M. 
Rating:
3.0

Customer did not leave a comment.

Renisha J. 
Rating:
5.0

Customer did not leave a comment.

Tasha C.  |  Overall Experience 
Rating:
5.0

Emilia is a doll!

Joel A. 
Rating:
5.0

Customer did not leave a comment.

Lavada F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHLEY C.  |  First Impressions 
Rating:
3.0

When I went to return the vehicle I had to do the online return. I got there at 5 n by the time I got done with the pictures I had to keep taking it was almost 6 pm n I did not like that process at all becuz they still charged me a late fee or what ever becuz of the danb system return deal

Maria T. 
Rating:
2.0

My rental truck did not have the equipment as requested and still got charged for it!

Steven T. 
Rating:
5.0

The seats were full of hair from an animal so it could have been cleaned much better than what I saw.

Susan P. 
Rating:
5.0

Excelente servicio y el personal de primera

Yanier D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hannah O.  |  First Impressions 
Rating:
5.0

Always a pleasure to be serviced by Omar and Elise. Always accommodating and professional

Donna S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELVA E.  |  Overall Experience 
Rating:
4.0

Staff was always friendly. They even recommended the mattress covers moving in,,, I’m glad they did.

claudia g.  |  Overall Experience 
Rating:
4.0

The Manager Alliea reach out to me about my account and gave Me options about ways to get my account current or ways to Get my account cleared, so I can close out My account.

Curtis T.  |  Overall Experience 
Rating:
2.0

In the 5 years of occupying my units, the cooling systems seemed more down than up. It never seemed more than 10 degrees cooler from outside (had thermometer reading over 100 degrees inside more than once). The units were constantly showered with dust from the unsealed exterior walls. At times, there were no carts to be found near the elevator. The exterior building doors are always unlocked; even thought it's located in one of the highest crime areas of Vegas. The latest manager took over three months to rectify a billing error he created, due to lack of system knowledge. And initially blamed me for the error.

dalton w.  |  Overall Experience 
Rating:
1.0

It would've been 6 stars. But after 2 years of being a customer and coming back home I was greeted with rudeness. And poor customer service by Emelia. Although the gentleman in there had outstanding customer service attitude. Emelia still found a way to make things negative. When on my way out was claiming that she had to 'fix the door I broke'. Which was the automatic sliding door to enter the building. Apparently me putting my foot in the way because it was closing on me, so I prevented it from doing that. Was me breaking it. What a shame for some companies to be so great with poor employee attitudes.

Jeovani S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert D.  |  Overall Experience 
Rating:
4.0

I am as. Told there no restrooms and it would be nice if they prorate..Since I moved out a little early

LAURIE G.  |  Overall Experience 
Rating:
3.0

I had no problems with uhaul moving and storage at nellis air force base. But I have a real problem with 3969 Rancho drive when I returned my rental truck which was defective ENGINE LIGHT ON AND IT SOUNDED LIKE A TRACTOR. When I tried telling the clerk they she could've cared less so I definitely wouldn't advise or recommend anyone to go there.

wanda p.  |  Overall Experience 
Rating:
5.0

Because of the pandemic' things changed, and people changed; I thank you U-haul for staying the same' reliable, accessible, and more important during this tough time, always open. You have helped me more than I can say with this short survey. I'm grateful, Mr. Miller

Bennett M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rickey T.  |  Overall Experience 
Rating:
5.0

Craig/Nellis location has Great service and nice well-maintained facilities. Also gave a good deal on storage price. Overall excellent, especially for Nellis AFB area customers.

Scott F.  |  First Impressions 
Rating:
5.0

Super easy to set up and to check out when it was time. Overall I had very helpful / kind members assisting me

Mallory K.  |  Overall Experience 
Rating:
3.0

It’s really not your fault, but the number of super shady people that rent there is not great. Also, staff should do a better job of enforcing parking plan. On busy days, people park on both sides of one-way road, blocking traffic.

Jon A.  |  Overall Experience 
Rating:
5.0

Very great excellent and very helpful Omar nice Customer service.

Eva W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William E.  |  Overall Experience 
Rating:
5.0

One of the best I have seen

Hudson H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angela T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie M.  |  First Impressions 
Rating:
5.0

Thank you so much for all your help and kindness.

KYONG R.  |  Overall Experience 
Rating:
5.0

Very cleaned and friendly staffs

Angelita U.  |  First Impressions 
Rating:
1.0

One of the managers Emilia was unprofessional and rude. After making reservations, my unit got sold with out a courtesy call coming from cross country! It was nothing but a mad experience over all! Emilia's staff even agreed with me she's horrible to work with. A family member of mine said the say thing about Emilia. This storage needs a new manager.

Elizabeth H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chiquita C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lagaria B.  |  First Impressions 
Rating:
1.0

It was okay but nice had eaten or destroyed 20 percent on my items

Jackie S.  |  Overall Experience 
Rating:
5.0

I love uhaul they are always friendly and kind never any problems

terri G.  |  Overall Experience 
Rating:
5.0

Very Friendly Staff

Rachel B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marcos m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John b.  |  First Impressions 
Rating:
1.0

After making my reservation, my unit got sold! No one called to let me know! Why make reservations when they are not holding your unit they said was available at the time!

Elizabeth H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julia F.  |  First Impressions 
Rating:
5.0

It was convenient for me to get a storage unit on the spare of the moment.

raymond g.  |  First Impressions 
Rating:
5.0

Thanks you met our needs 100%

William H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

OMAR W.  |  Overall Experience 
Rating:
5.0

Best uhaul service in Las Vegas

Gerard Kenneth L.  |  First Impressions 
Rating:
5.0

All employees very helpful and friendly. No complaints whatsoever. Great location and best rates.

Antony C.  |  Overall Experience 
Rating:
4.0

My wait time checking in & out was a little long, but other wise the experience was good

Lasonya L.  |  First Impressions 
Rating:
5.0

Staff are courteous and professional. The facility and storage units are well-maintained and easily accessible. There are plenty of carts and there is even a donation center on site! Bradley is a superstar - goes above and beyond to help the customer - one of the best UHaul facilities - great for military discounts!

Cheril C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAQUEL S.  |  First Impressions 
Rating:
3.0

Sometimes this facility needs a better system In answering the phones instead of not being able to get through

Lynn P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christine K.  |  First Impressions 
Rating:
4.0

Thanks

David F.  |  Overall Experience 
Rating:
5.0

Very professional and courteous.

james b.  |  Overall Experience 
Rating:
5.0

Outstanding service and very convenient in processing the service All staff were wonderful and offered great advice!

Cheril C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deogracias C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID P.  |  Overall Experience 
Rating:
5.0

Omar and Emilia were amazing in helping us to find a storage unit to fit our needs. They were very professional and courteous as Omar took the time to walk us through all the steps for our unloading and finding our specific units. The facility looks amazingly well-kept and the gate makes a huge difference for me in terms of safety and security for my belongings. I also needed to turn in our rental vehicle to another facility but Omar took it upon himself to take care of us and allow us to turn in the vehicle at their facility, which took a lot of stress off of us. I would 100% recommend this U-Haul storage facility to anyone who needs assistance with storage or moving vehicles. Excellent customer service with a well-kept facility!

Anthony F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Malisa J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Naomi H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Herman H.  |  Overall Experience 
Rating:
5.0

Very friendly, compassionate management, I’m glad I’m at the storage

claudia g.  |  First Impressions 
Rating:
5.0

The employee was very helpful,I forgot her name . However she was working @ 10 am on 7-5-2020.

Tarone B.  |  First Impressions 
Rating:
5.0

Customer service was great, it's always nice to do business with friendly and smiling staff members.

Debra A.  |  First Impressions 
Rating:
5.0

Had my storage for years and the people were great.

Sylvia D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda f.  |  First Impressions 
Rating:
4.0

Other than the hike in the price due to different location I'm very satisfied with the storage facility.

Cheryl C.  |  First Impressions 
Rating:
4.0

I liked the facility, but I need climate-controlled.

TERRI L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MANUELA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jannelle G.  |  Overall Experience 
Rating:
4.0

Very professional service

Ky A.  |  Overall Experience 
Rating:
5.0

Never knew about first 30 days free on new moves

Ezequiel P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maritza N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven A.  |  First Impressions 
Rating:
5.0

Staff and everything was cool

shana b.  |  Overall Experience 
Rating:
5.0

Amazing costumer service

bianca s.  |  Overall Experience 
Rating:
4.0

Satisfied! Clean facility. Friendly staff. No waiting in line. Acknowledged immediately upon walking in store. Just for storage it’s a bit pricey. Would recommend. 4 stars for price

jewel b.  |  First Impressions 
Rating:
5.0

Excellent customer relations, and service, friendly people to work with.

RAYMOND J.  |  First Impressions 
Rating:
5.0

Great group of young ladies. On point! Thank you.

Brian S.  |  First Impressions 
Rating:
5.0

Thank you!

Sherita R.  |  Overall Experience 
Rating:
5.0

clean facility, and excellent service

Bill B.  |  First Impressions 
Rating:
5.0

The service at this office were helpful and courteous.

Roslyn G.  |  Overall Experience 
Rating:
1.0

Paid for climate controlled unit. Unite was 130F degrees or hotter. Was forced to move my property into another storage location. Will not be using U-haul in the future. Will Not Recommend to anyone!

Jared W.  |  Overall Experience 
Rating:
5.0

Happy with the service and working with me on whatever I needed.

RYAN L.  |  First Impressions 
Rating:
5.0

Staff was extremely helpful and friendly.

Doug C.  |  Overall Experience 
Rating:
5.0

Amy was especially helpful and always friendly. This was was first time having to store my belongings and I must say it was a pleasant one. Great staff and secure clean facility. Very happy customer!

adele d.  |  Overall Experience 
Rating:
5.0

they have been more than help full to me and i would highly recommend then 100%

Gerald D.  |  Overall Experience 
Rating:
5.0

Very nice and friendly people

Rebecca Z.  |  Overall Experience 
Rating:
5.0

This storage is very amazing and very clean. I love this place and I will come back for the next time then. Thank you so much. Have a nice day. Smile... 👍🏽 Joseph Yapching

Joseph Y.  |  Overall Experience 
Rating:
5.0

Great customer service but understaffed in Nor-Cal

Yvette R.  |  First Impressions 
Rating:
5.0

Very friendly and helpful

Scott D.  |  First Impressions 
Rating:
5.0

The staff always provide excellent service and the products are great.

Adlai C.  |  Overall Experience 
Rating:
5.0

Amy was awesome, I was also able to return my rental truck there, she made everything easy.

Carol H.  |  First Impressions 
Rating:
5.0

No complaints, got exactly what I paid for and expected. Friendly staff.

Martin Z.  |  Overall Experience 
Rating:
5.0

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Gary W.  |  Overall Experience 
Rating:
5.0

I Recamen this uhaul storage and truck rental very good service

Lori R.  |  Overall Experience 
Rating:
5.0

The service was exceptional and timely.

Sonya H.  |  First Impressions 
Rating:
5.0

Great service and experience!

cece m.  |  Overall Experience 
Rating:
5.0

I only needed the storage for a limited time between moves, but the staff made the transition painless and complete. If I ever get reassigned to Nellis AFB, THIS U-HAUL is the one I'll use.

Randolph W.  |  Overall Experience 
Rating:
4.0

Their awesome

Karina Z.  |  Overall Experience 
Rating:
5.0

Awesome service

erin m.  |  First Impressions 
Rating:
5.0

I've used U-haul at Nellis before didn't have any problems with theft or damages. I'm back hopefully I'll have the same experience as before. Thanks for your services.Have a blessed day.

Karen A.  |  First Impressions 
Rating:
5.0

Clean, fast service, Cade was very friendly & efficient

Karina Z.  |  First Impressions 
Rating:
5.0

I have recommended this facility to people. It is safe and secure, and the staff is very helpful and nice.

Shelsey S.  |  Overall Experience 
Rating:
5.0

Very nice

Lori R.  |  First Impressions 
Rating:
5.0

I was treated like a queen. Service was fast and friendly. I will tell my friends to rent here.

LaDema F.  |  First Impressions 
Rating:
5.0

Thanks I will always use facility if needed

Myisha W.  |  Overall Experience 
Rating:
5.0

Thank You

Falecia W.  |  Overall Experience 
Rating:
5.0

Thank you

Ronald S.  |  Overall Experience 
Rating:
5.0

It was great.

Bill B.  |  Overall Experience 
Rating:
3.0

I have used this U-haul storage several times in the past with no issues. Not sure if Amy is the right fit when it comes to customer service. Maybe a few classes could do her some good.

Wilbur K E.  |  First Impressions 
Rating:
5.0

Everyone was helpful and professional.

Nate D.  |  First Impressions 
Rating:
5.0

Sever was nice and prompt.

Edward J.  |  First Impressions 
Rating:
5.0

and the staff was amazing!

Derick D.  |  Overall Experience 
Rating:
5.0

Great facility! Access was very easy and security very good. Though the unit was on the 2nd floor we moved everything in and out much easier than expected.. More flat carts would help. Thanks again!

THOMAS S.  |  Overall Experience 
Rating:
5.0

I wouldn't change a thing with this U-Haul location. The managers and staff here excellent they went above and beyond the call of duty to make sure I had what I needed.

Michael M.  |  Overall Experience 
Rating:
5.0

Aftre 10 years of doing business with this location I would and will recommend to anyone looking for storage to use this facility.

GARY B.  |  Overall Experience 
Rating:
5.0

Fast and Quick Service

Jaynell F.  |  Reservation 
Rating:
4.0

Don't like hours, so inconvenient especially during this time. We not in the 1950s

Dominic R.  |  Overall Experience 
Rating:
5.0

always great service and assitance

DONALD G.  |  Overall Experience 
Rating:
5.0

Excellent customer service

angela b.  |  Overall Experience 
Rating:
5.0

A plus staff

Tina C.  |  Overall Experience 
Rating:
5.0

The staff was pleasant and helpful

Donald K.  |  Overall Experience 
Rating:
5.0

Knowledgeable, helpful, all that good stuff.

Martin Z.  |  Reservation 
Rating:
5.0

Everyone was friendly and courteous. My storage was well maintained. UHaul is the best.

Judy T.  |  Overall Experience 
Rating:
5.0

Great and Friendly staff. Equipment clean, in great condition and truck runs perfect. This is my 2nd rental from this location. I know where #3 will be.

Sen M.  |  Overall Experience 
Rating:
5.0

Michelle went well above and beyond expectations to help us with our move.

Forrest V.  |  Overall Experience 
Rating:
5.0

Super service from the staff and very professional with personable touch. The facility is very well maintained.

Adlai C.  |  Reservation 
Rating:
5.0

Very Clean!

Gail T.  |  Overall Experience 
Rating:
5.0

Great service and would use again.

Michael S.  |  Overall Experience 
Rating:
5.0

No comment.

KESHIA M.  |  Overall Experience 
Rating:
5.0

The employees were friendly and supportive. When I needed a truck, they made it available for me.

Martin J.  |  Overall Experience 
Rating:
5.0

Excellent facility! Scott and Michele were very helpful in all aspects of my move!

maggy m.  |  Overall Experience 
Rating:
5.0

Manager was very friendly and helpful, upon move in day I didn’t have a lock she took one off the shelf and let me use it free of charge! Place was always clean and felt safe... Thank You!

Elizabeth B.  |  Overall Experience 
Rating:
5.0

Everything was great! Staff was friendly and very helpful

larry a.  |  Overall Experience 
Rating:
5.0

They are great! 😘

Leona F.  |  Overall Experience 
Rating:
5.0

Amazing staff, so accommodating! Thank you again

Adam g.  |  Overall Experience 
Rating:
5.0

Great guest service...

Dan C.  |  Overall Experience 
Rating:
5.0

Everything was great!! Thank you..

Ruth B.  |  Overall Experience 
No reviews have been submitted for this location.

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