Customer Reviews for U-Haul Moving & Storage at St Claude Ave
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at St Claude Ave
Evangeline C. on
Uhaul on St.claude has a cashier who has bad customerser and told me in front of customers to get to the back of the line after I had been standing in line over 30 mins
Maureen E. on
Professional, staff ! Great customer service !
Shannon F. on
they were the most professional company ever.
Marianne K. on
Very friendly staff willing to make your move easy and smooth. Thank you
Airian C. on
Employees are EXTREMELY unprofessional and rude. The Truck was clean but the INSIDE Staff was not helpful AT ALL!
terry C. on
Every thing worked well in person The website needs work it was hard to navigate and locked up often
Claudia T. on
Install a soda machine ??
Kenneth G. on
Customer service attendant was very knowledgeable and friendly.
Christopher R. on
Every time I use Uhaul when I call to make a reservation or if I reserve online when I shoe up at the location the truck I was promised isn't there. The people at the location always complain that the people who book trucks have no idea if those trucks actually exist at the location. This is a major problem and will make me always look at another company before using Uhaul. It's ridiculous and very frustrating.
Charlotte B. on
Everyone was great.
Amaya H. on
We are regular customers and never have had a problem with uhaul . We were charged for damages we did not do. We will not longer use uhaul.
Joe P. on
It was all good.
STACIE S. on
What I was quoted by Uhaul customer agent was not honored I strongly disagree with the way this was handled. You requested the calls and you were the only person who can review them I know what I was quoted by the agent and you still over charged me. I spoke with several different agent and you’re basing this on the call that I spoke with Nadja.
Ashley B. on
Wonderful service
Nellena M. on
The 2 years have been absolutely amazing. The customer service is excellent and they go above and beyond to meet your needs. I'm very pleased. Thanks
Shukree N. on
Nothing everything was on point
Darrell H. on
Understaffed
Warren F. on
Excellent service Very caring staff Excellent manager Foster
Roger H. on
The attentive service and friendly assistance by Jide and Wanda was excellent, and very much appreciated.
Barnaby C. on
The staff were really great.
Sybil T. on
The start was great
Ashlyne S. on
There were rat feces and mold all over majority of my belongings. Maybe the 145$ a month package didn't garrantee no rat feces or mold so yea.
Jennifer C. on
The manager of this facility is amazing, but unfortunately everyone else is slow and unhelpful. Multiply the manager by 5 and it would be great. Everything takes 30 minutes longer than it should.
Gerard B. on
My storage unit is covered in rat fecies and smells horrible. I plan on moving out as soon as possible.
lisa p. on
The manager of this location is THE ONLY good thing about my Igual experience.
Jeremy S. on
It took a long time to be waited on.
James B. on
There is a young lady who I think must be a manager of sorts, was always there and always pleasant. She is a great asset and I hope she is rewarded for her efforts.
Joseph D. on
Our boxes had mice chew marks, on every corner of some boxes, after only 3weeks of storage. I'm glad I got my stuff out before more damage was done. Dead mouse in hallway as I was moving out. no bueno
Christie M. on
Never again at this location. Manager and staff is horrible
Sonya C. on
The unit we moved into for storage had oil spilled on the ground and there were definitely rats about as i would see their droppings despite the rat poison containers.
Kandi S. on
There was rat poop all over my mattress and box spring. And a dead rat in the storage unit.