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ANN C. | Overall ExperienceSelf Storage Units in New Orleans, LA, 70117
U-Haul Moving & Storage at St Claude Ave
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Outside of having to remind them 2 months in a row to have the payment switched to my account instead of my mother's it was good. I would have like a light in the actual unit but it was cool.
Kaleena A. | Overall ExperienceThe staff, especially Jidet, were extremely helpful. She stood outside, in the rain, to guide me as I backed up a 26' truck, to the units. But, the storage facility needs air-conditioning, It was hotter, inside, than outside. A restroom would be nice, for after office hours.
David P. | First ImpressionsI’m tired of being treated as if my presence in a business is somehow an inconvenience to the frontline employees. I mean, I get it; you’re not making $100K to work the desk at UHaul. Nevertheless, when I just starting v out in the employment world, I took pride in my job and tried to exceed every customer’s expectations. I spent about $25 renting a van for a couple hours and I’ll spend $270ish for a couple months storage. I understand that shouldn’t come with a neck rub but a little feigned courtesy might be nice. There’s no such thing as “too big to fail.” Just ask Blockbuster. I’ll shop elsewhere next time.
Jeffrey K. | Online Move InStaff was very fun and pleasant thank you
William F. | First ImpressionsBad attitudes. Hard to access parking close to storage entrance because it’s always blocked with uhaul trucks. It’s very inconvenient when you’re trying to get items from storage because the sliding doors are not unlocked at the time the facility opens. They lock the sliding doors sooner than the time of closing. When there’s only one staff on site, it’s a long wait time to have a truck moved to get to the storage entrance. I moved to a new cleaner storage with better access, friendlier staff.
Kimberly D. | Overall ExperienceThe cost just kept rising that’s why we ended service. Other than that everything else was great. Thanks
GREGORY R. | Overall ExperienceLove the staff always friendly and understanding!!!
Kimberly D. | Overall ExperienceEverything was fine, no complaints.
Deborah M. | First ImpressionsThe roof caved in in my unit I was told I didn't have to pay till they fixed it then next thing I know they told me my stuff was being auctioned they gave me an opportunity to get messed up and buy out but they would not let me rent a U-Haul or even move my stuff to a separate storage unit and a lot of my stuff was really damaged
KHIYA G. | Overall ExperienceJide was very hospitable and helpful in my rental of a storage unit.
Nelson S. | First Impressions