Customer Reviews for U-Haul Moving & Storage at Transit Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Transit Rd

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Christopher S. | First Impressions |
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Customer did not leave a comment.

mary joan D. | Overall Experience |
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Great service, very accommodating and courteous staff!

Robert B. | Online Move In |
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Used the "rent now" feature online to receive "free" disc lock. Unit was locked with a padlock and no "free" lock was provided. Employees stated that it was not included and I had to purchase a lock for $10 - 12. Other than the awful 1st attempt to get my unit, things are great. Just glad I didn't try to access the unit after 7 without any assistance for this debacle.

ANTHONY J. | Overall Experience |
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Storage was Storage... Customer service was lacking in helping. I spent over 6000 dollars using your facility and would expect a little more help. Nothing new though just the way the world works today!

Jason k. | First Impressions |
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Very fast and very helpful.

JOHN M. | Overall Experience |
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Customer did not leave a comment.

David J. | First Impressions |
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Elaine was knowledgeable, friendly and helpful. Made the experience pleasant.

JOHN D. | Overall Experience |
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Somehow water leaked in and soaked a few items

Claudette R. | Overall Experience |
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The inside of units are poorly lit so I could only go there during daylight.

ANNETTE B. | Overall Experience |
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I had no trouble moving out. But I could not understand why my storage unit was so unbelievably cold and damp. I found the lights in the hallway going off very annoying. Otherwise everything was o.k.

Kathy B. | Overall Experience |
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Access was easily accessible. Conveniently able to drive my car indoors to load -or- unload. Thank you for the experience, Russell Bertola

John M. | Overall Experience |
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Thank you

KATHLEEN M. | Overall Experience |
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Had for multiple years. Clean, dry and secure.

william r. | Overall Experience |
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Professionalism all around. Thank you.

james s. | Overall Experience |
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your facility was conviently located for my needs.

John M. | First Impressions |
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Excellent

Jasen B. | Overall Experience |
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Best staff and helpful if i had to use a U-Haul location again i would choose the transit location

michele h. | First Impressions |
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They was very helpful

COREY W. | Overall Experience |
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Absolutely a great place for storage! Reasonable pricing, friendly staff!!

Ron J. | First Impressions |
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Excellent attention paid to my requests.

janet M. | Overall Experience |
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Thank you

christina h. | Overall Experience |
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I was very unhappy at this U-Haul, every time I came to my storage unit the door was blocked so could not get in I would have to sit and wait for at least 20 minutes for some one to move the truck

Deryke s. | First Impressions |
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Great experience with cust service representative

john w. | Overall Experience |
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Area a little crowded. The location needs more acreage and storage for UHaul equipment.

Michele P. | Overall Experience |
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Rental of U-Boxes was a disaster from start to finish. Pros: Staff were friendly and DID refund part of my purchase. Cons: communication, delivery and the boxes themselves were terrible.

Kathy B. | First Impressions |
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Staff was very friendly and even though we had to wait our turn, were verycomfortable when it was our turn.

dominic g. | Overall Experience |
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very helpful and friendly staff

kevin s. | Overall Experience |
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Wary to get in and out. Secure. Great people there.

Ayman A. | Reservation |
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All great

mary joan D. | Overall Experience |
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Was very pleased with the climate control, access hours, and security. Staff were pleasant and well informed.

James C. | Overall Experience |
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None

garry l. | Overall Experience |
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Stored our RV in an outside space. Just fine.

Dawn N. | Overall Experience |
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The staff here are extremely helpful and professional; and the units were clean and secure. I come to this U-Haul for all my moving needs and recommend them all the time. Keep up the great work!!

kevin B. | Overall Experience |
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The staff at the location are great, the people that calls get routed to, not so much. I will do business there again.

No reviews have been submitted for this location.

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