TAMERA W on 9/11/2016
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Evelyn did a wonderful job getting us situated. Very pleasant personality.
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KRISTEN M on 9/1/2016
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Facility wasn`t properly staffed I waited for about 25 minutes and there wasn`t a bell or other way to get staff attention.
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art m on 8/19/2016
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Forklift is too small. A larger capacity lift with 8 ft long forks is required to properly handle 2000 lb boxes with a 48 in load center.
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Vincent G on 8/19/2016
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Phone assistance was very kind and helpful
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JOSEPH F on 8/8/2016
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Storage area smelled like moth balls
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jonathan G on 7/3/2016
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Uhaul in Depew NY was extremely helpful. the move went perfect-would highly recommend!
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JANE G on 7/3/2016
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The location of the unit was awful parking was impossible.
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Karla M on 7/1/2016
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It would of been a good reminder to let me know that I needed a lock for the box.
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staci z on 6/29/2016
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Excellent service!
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SARAH M on 6/27/2016
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I can`t even put my complaint here because you guys don`t allow max characters. This is a complete joke of a company.
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JULIE S on 5/16/2016
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The same day I rented we returned to move items into our unit and the code card, both did not work. I ended up leaving without a working card or PIN number.
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AUDREY M on 5/15/2016
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Will be using this storage area again next year.
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mandy j on 5/10/2016
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Terrible service, ubox was late. I called and received little to no information. The fact that it took over a week to make the trip with no explanation is unacceptable. Will not use service again.
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Helen W on 5/6/2016
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would definitely use again
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Eduardo V on 4/14/2016
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Worse experience ever. I am still waiting to be compensated for all the pain that this experience has given me.
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NICOLE C on 4/6/2016
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The worst customer service skill coming from management and associates. Very unprofessional, no communication, professionalism. Very degrading, offensive non caring associate and manager
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andrew s on 4/6/2016
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Uhaul lost my Uboxes. Trey in Colorado found them after a few days but was powerless at first because of your lack of logistics tracking and your contract labor.
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DONNA M on 3/25/2016
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Felix was great
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Steven S on 3/8/2016
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Matt from the transit location was a rock star and did everything he could for us,truely the best service I`ve gotten from anywhere or anyting,thank you!
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andrew s on 3/8/2016
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The staff didn`t know how to have me pay for my Ubox. No managers were reachable. This was terrible service. The staff seemed to be legitimately clueless about how to help.
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ANDREW O on 3/2/2016
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Great service, clean well maintained!
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Michael M on 2/7/2016
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The only thing I did not like so far is the locking mechanism on the U-Boxes which did not let me use my reinforced locks.
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STEPHEN G on 2/6/2016
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Very clean and convenient
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ALVIN R on 1/1/2016
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Very quick and efficient
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CHRISTY S on 12/27/2015
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Friendly and helpful staff.
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