Customer Reviews for U-Haul Moving & Storage of Absecon

3,090 reviews

1 White Horse Pike   Absecon, NJ 08201
(Crnr Of Shore Rd & Rt 30)

(609) 646-6131

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(609) 646-6131

1 White Horse Pike
Absecon, NJ 08201
(Crnr Of Shore Rd & Rt 30)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
4.0

Customer did not leave a comment.

Vincent M. 
Rating:
4.0

Customer did not leave a comment.

ERIC M. 
Rating:
4.0

There is a sign on the vehicle stating it gets good gas mileage it's got 10 miles to the gallon which I thought was really poor for a vehicle that size I had a 40 foot diesel motorhome that got 12 miles to the gallon porn a 35 foot trailer I was very disappointed when I had to top off the fuel tank

Joe M. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE R. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M. 
Rating:
5.0

Nothing!

JAMES M. 
Rating:
5.0

Drop off was easy

CHRISTOPHER M. 
Rating:
3.0

Was quick & easy

LISA H. 
Rating:
3.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

CORY P. 
Rating:
5.0

Customer did not leave a comment.

Premal P. 
Rating:
5.0

Nothing the employees were excellent

RAYMOND W. 
Rating:
5.0

Thanks for the friendliness

WILLIAM T. 
Rating:
3.0

Customer did not leave a comment.

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

EDWARD L. 
Rating:
4.0

Customer did not leave a comment.

OLIVER I. 
Rating:
3.0

Customer did not leave a comment.

TOD C. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

BARRY F. 
Rating:
5.0

Customer did not leave a comment.

ANDREW S. 
Rating:
3.0

I just have to say, whoever was working the day of my pickup reservation was probably the nastiest individual I've ever come into contact with ever. Completely disregarded me when I walked in , I thought she wasn't even the person for the counter. Walked back and forth by me twice without a word and when I asked if someone was here to help me I got answered with “IM COMING CAN I FINISH WHAT IM DOING “ so rude and ignorant. I waited in the lobby over ten minutes . I thought the customer comes first? Especially when all she had to do was check in my reservation and give me the keys…my id was uploaded and so was my payment method. Horrific . Thanks for the truck

Brittnee G. 
Rating:
5.0

Customer did not leave a comment.

CARMEN R. 
Rating:
2.0

The 20' truck I ordered was cancelled and changed with a 15' truck. This led to three total trips instead of one and nearly tripppled the cost. In the future I will recommend other truck rental agencies.

JOHN P. 
Rating:
5.0

Include Apple CarPlay or Android Auto. For your cargo van & box truck fleet so we don't have to constantly be looking at our phones for maps. Along with a back-up camera. The U-Haul box truck I rented yesterday. Didn't have any of that, nor did it have a built in phone mount. Anyway these would be really helpful and safe for future rentals. Thank you!

ELISHA M. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND L. 
Rating:
5.0

Keep up the good work!

ROBERTO A. 
Rating:
5.0

Customer did not leave a comment.

TYRA O. 
Rating:
5.0

Customer did not leave a comment.

ROBERT F. 
Rating:
5.0

Customer did not leave a comment.

COLIN S. 
Rating:
5.0

Customer did not leave a comment.

CHARLES L. 
Rating:
3.0

Good management services

VICTOR G. 
Rating:
5.0

Customer did not leave a comment.

BROOKE W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

The manager Dan is absolutely wonderful and your company is lucky to have him as an employee. There has never been a time he hasn't gone above and beyond to provide exceptional customer service. As far as Uhaul, I wish they would offer some type of discount for frequent renting. I rent the double axle trailer every week and wish there was some perk for being a frequent customer.

RUTH K. 
Rating:
5.0

Customer did not leave a comment.

Marc R. 
Rating:
5.0

Customer did not leave a comment.

CARL S. 
Rating:
5.0

Super friendly and helpful staff!

STEPHEN H. 
Rating:
5.0

The past two times I've needed U-Haul, it's literally been at the very last minute and they DELIVERED! I went online, reserved my Truck and went to pick it up. No issues and just personally, the Absecon location is outstanding, TONS of Fleet and quick IN/OUT. Their Staff is AWESOME!

DANIEL M. 
Rating:
3.0

Don't charge extra fees.

Matthew K. 
Rating:
5.0

Excelent customer service staff.

WILLIAM P. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
5.0

Customer did not leave a comment.

OMAR E. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Staff was excellent and extremely helpful when pickup and return.

Daniel A. 
Rating:
4.0

Customer did not leave a comment.

Walter P. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY J. 
Rating:
5.0

Truck was brand new had like 3400 miles on it the truck was clean and ran beautiful made my trip so much more relaxing I wouldn't hesitate to use again Thank You!

ROBERT H. 
Rating:
5.0

Great price and fantastic customer service.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH V. 
Rating:
5.0

Customer did not leave a comment.

Ronald L. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

GEORGE S. 
Rating:
5.0

The young women that check us in was a pleasure. She was very professional and represented u-haul in an excellent manner.

MARY L. 
Rating:
5.0

Customer did not leave a comment.

Vernee O. 
Rating:
5.0

Everything was handled quickly and smoothly

Edward B. 
Rating:
3.0

My husband was the one who had to deal with this all because I had to work. But we never got a phone call letting us know that we had the reservation as stated in the email. Then I got an email stating that we could start the online check in part and we didn't even get the trailer that we wanted. We got a much larger one that cost us more for tolls. Then when my husband got to uhaul the woman that he was dealing with was very rude and tried to charge us more money even though we reserved the smaller trailer and you guys didn't have it even though there was 2 sitting on the lot when my husband arrived. Then when he returned the uhaul whoever was there blew him and told him to put it somewhere over there. The only good thing that came out of this was the gentleman who helped us with the plug so we could take it because for some reason my trucks tail light wasn't working with it but he helped us fix that.

ANDREW B. 
Rating:
4.0

Employees were very helpful and the pick-up/drop off was smooth and extremely quick. I was met in lot by an employee before I had a chance to exit my vehicle. Great service!

Bruce E. 
Rating:
4.0

I had to return a truck to this location and the young lady had so many customers and no help in the store. I know everything is understaffed right now but she was giving the best service she could with as much as she had going on. I also think had she had some help my problem could have been addressed better.

china F. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
4.0

Pick-up and drop-off were easy. Staff was very informative and pleasant. Would definitely use again.

Debra S. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

ELPIDIO C. 
Rating:
4.0

Customer did not leave a comment.

SAMUEL D. 
Rating:
3.0

overall good experience. No improvement necessary.

Stacy A. 
Rating:
5.0

The Absecon store is always able to accommodate my request for the Auto Transporter. Very efficient operation

Timothy M. 
Rating:
5.0

The young lady who took care of me was very nice, she explained everything. I want a little after closing because I went to get gas. she also gave me my total cost. Thank you for her service.

JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

CARL B. 
Rating:
5.0

Customer did not leave a comment.

TERENCE D. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

PERNELL C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
4.0

Hire some better people for better customer service, some of the people you hire are rude.

James J. 
Rating:
5.0

Staff was excellent! 10 out of 10 review

HELENA B. 
Rating:
4.0

Customer did not leave a comment.

Aloje B. 
Rating:
5.0

Customer did not leave a comment.

Antonio H. 
Rating:
5.0

Dan and the crew in Absecon are excellent!!!! I pass other Uhaul dealers to go there. Thank you for providing me with great service

Joe P. 
Rating:
5.0

Customer did not leave a comment.

LESLIE B. 
Rating:
4.0

Customer did not leave a comment.

DARLENE D. 
Rating:
5.0

Very organized operation.

THERESA H. 
Rating:
5.0

Truck was not where it was supposed to be. Had to Goto three different locations and got lucky to find a truck. Was a miserable experience. The gentleman and white horse was phenomenal but I will never use your service again.

CRAIGMITCHELL T. 
Rating:
5.0

Everything was perfect couldn't have asked for better service

PHILIP B. 
Rating:
5.0

I had a perfect experience!!!!

WALTER M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
5.0

Your associate Dan helped me out he was professional courteous and very informative and made the process easy and delightful Dan is an incredible employee and made this process and transaction easy thank you again to Uhaul and Dan

LOUIS M. 
Rating:
5.0

Un exelente servicio

MARCO Z. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

VALERIE D. 
Rating:
5.0

Customer did not leave a comment.

DELIA I. 
Rating:
4.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

TYRONE W. 
Rating:
4.0

The truck did smell as if someone had been smoking in it and it felt like the shock absorbers were weak.

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

ROSE Q. 
Rating:
4.0

My original pick up location left before I arrived even though I spoke to them earlier that day to confirm my arrival time and they said someone would be there. I had to call to arrange pick up at another location. If anyone would like further details you can feel free to contact me. 609-970-1089. I am not sure if I have to rent again I would choose U-Haul due to this incident. Jeff DeMatte

JEFFREY D. 
Rating:
5.0

Customer did not leave a comment.

Hernando V. 
Rating:
5.0

the manager and all workers at the absecon uhaul are great people. the vans are well maintained and if there is an issue they are on top of it.

edward R. 
Rating:
4.0

Trucks were parked pretty close together. For those that are not used to a bigger truck (we were upgraded) it could be unnerving.

JoAnn H. 
Rating:
5.0

Every other U-Haul dealer in the area had plenty of equipment but wouldn't rent to me locally for a three day duration because of a "national shortage" UHaul corporate claim. Be honest and caring like the White Horse Pike folks were when I really needed help.

Andrew M. 
Rating:
5.0

Easy and great service

JOSEPH K. 
Rating:
5.0

The woman who completed the move in process was helpful, knowledgeable and quick.

Brian H.  |  First Impressions 
No reviews have been submitted for this location.

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