Customer Reviews for U-Haul Moving & Storage of Absecon

3,049 reviews

1 White Horse Pike   Absecon, NJ 08201
(Crnr Of Shore Rd & Rt 30)

(609) 646-6131

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm

Services at this Location:

Contact Us

(609) 646-6131

1 White Horse Pike
Absecon, NJ 08201
(Crnr Of Shore Rd & Rt 30)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
5.0

Customer did not leave a comment.

OMAR E. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Staff was excellent and extremely helpful when pickup and return.

Daniel A. 
Rating:
4.0

Customer did not leave a comment.

Walter P. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY J. 
Rating:
5.0

Truck was brand new had like 3400 miles on it the truck was clean and ran beautiful made my trip so much more relaxing I wouldn't hesitate to use again Thank You!

ROBERT H. 
Rating:
5.0

Great price and fantastic customer service.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH V. 
Rating:
5.0

Customer did not leave a comment.

Ronald L. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

GEORGE S. 
Rating:
5.0

The young women that check us in was a pleasure. She was very professional and represented u-haul in an excellent manner.

MARY L. 
Rating:
5.0

Customer did not leave a comment.

Vernee O. 
Rating:
5.0

Everything was handled quickly and smoothly

Edward B. 
Rating:
3.0

My husband was the one who had to deal with this all because I had to work. But we never got a phone call letting us know that we had the reservation as stated in the email. Then I got an email stating that we could start the online check in part and we didn't even get the trailer that we wanted. We got a much larger one that cost us more for tolls. Then when my husband got to uhaul the woman that he was dealing with was very rude and tried to charge us more money even though we reserved the smaller trailer and you guys didn't have it even though there was 2 sitting on the lot when my husband arrived. Then when he returned the uhaul whoever was there blew him and told him to put it somewhere over there. The only good thing that came out of this was the gentleman who helped us with the plug so we could take it because for some reason my trucks tail light wasn't working with it but he helped us fix that.

ANDREW B. 
Rating:
4.0

Employees were very helpful and the pick-up/drop off was smooth and extremely quick. I was met in lot by an employee before I had a chance to exit my vehicle. Great service!

Bruce E. 
Rating:
4.0

I had to return a truck to this location and the young lady had so many customers and no help in the store. I know everything is understaffed right now but she was giving the best service she could with as much as she had going on. I also think had she had some help my problem could have been addressed better.

china F. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
4.0

Pick-up and drop-off were easy. Staff was very informative and pleasant. Would definitely use again.

Debra S. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

ELPIDIO C. 
Rating:
4.0

Customer did not leave a comment.

SAMUEL D. 
Rating:
3.0

overall good experience. No improvement necessary.

Stacy A. 
Rating:
5.0

The Absecon store is always able to accommodate my request for the Auto Transporter. Very efficient operation

Timothy M. 
Rating:
5.0

The young lady who took care of me was very nice, she explained everything. I want a little after closing because I went to get gas. she also gave me my total cost. Thank you for her service.

JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

CARL B. 
Rating:
5.0

Customer did not leave a comment.

TERENCE D. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

PERNELL C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
4.0

Hire some better people for better customer service, some of the people you hire are rude.

James J. 
Rating:
5.0

Staff was excellent! 10 out of 10 review

HELENA B. 
Rating:
4.0

Customer did not leave a comment.

Aloje B. 
Rating:
5.0

Customer did not leave a comment.

Antonio H. 
Rating:
5.0

Dan and the crew in Absecon are excellent!!!! I pass other Uhaul dealers to go there. Thank you for providing me with great service

Joe P. 
Rating:
5.0

Customer did not leave a comment.

LESLIE B. 
Rating:
4.0

Customer did not leave a comment.

DARLENE D. 
Rating:
5.0

Very organized operation.

THERESA H. 
Rating:
5.0

Truck was not where it was supposed to be. Had to Goto three different locations and got lucky to find a truck. Was a miserable experience. The gentleman and white horse was phenomenal but I will never use your service again.

CRAIGMITCHELL T. 
Rating:
5.0

Everything was perfect couldn't have asked for better service

PHILIP B. 
Rating:
5.0

I had a perfect experience!!!!

WALTER M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
5.0

Your associate Dan helped me out he was professional courteous and very informative and made the process easy and delightful Dan is an incredible employee and made this process and transaction easy thank you again to Uhaul and Dan

LOUIS M. 
Rating:
5.0

Un exelente servicio

MARCO Z. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

VALERIE D. 
Rating:
5.0

Customer did not leave a comment.

DELIA I. 
Rating:
4.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

TYRONE W. 
Rating:
4.0

The truck did smell as if someone had been smoking in it and it felt like the shock absorbers were weak.

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

ROSE Q. 
Rating:
4.0

My original pick up location left before I arrived even though I spoke to them earlier that day to confirm my arrival time and they said someone would be there. I had to call to arrange pick up at another location. If anyone would like further details you can feel free to contact me. 609-970-1089. I am not sure if I have to rent again I would choose U-Haul due to this incident. Jeff DeMatte

JEFFREY D. 
Rating:
5.0

Customer did not leave a comment.

Hernando V. 
Rating:
5.0

the manager and all workers at the absecon uhaul are great people. the vans are well maintained and if there is an issue they are on top of it.

edward R. 
Rating:
4.0

Trucks were parked pretty close together. For those that are not used to a bigger truck (we were upgraded) it could be unnerving.

JoAnn H. 
Rating:
5.0

Every other U-Haul dealer in the area had plenty of equipment but wouldn't rent to me locally for a three day duration because of a "national shortage" UHaul corporate claim. Be honest and caring like the White Horse Pike folks were when I really needed help.

Andrew M. 
Rating:
5.0

Easy and great service

JOSEPH K. 
Rating:
5.0

The ladies had me checked out in minutes. Very friendly and professional. Thank you

Walter L. 
Rating:
5.0

Customer service representatives at this location were very helpful and efficient

Raymond L. 
Rating:
5.0

Customer did not leave a comment.

SHAUN M. 
Rating:
5.0

Customer did not leave a comment.

LEON P. 
Rating:
5.0

Customer did not leave a comment.

KEITH F. 
Rating:
5.0

Customer did not leave a comment.

GEORGE G. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Always pleasant experience with Dan and the employees

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

JULIA J. 
Rating:
5.0

Management was incredibly helpful!

Brooke U. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

Customer did not leave a comment.

JANICE B. 
Rating:
5.0

Awesome customer service

KEVIN H. 
Rating:
5.0

Dan is great and so are the other people there. Always nice !

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

PATRICK D. 
Rating:
5.0

There folks save my butt. Rented another uhaul trailer in EB. 6x12 with ramp. Opening was not 6' my cargo was 5.5 ' the folks here had another trailer that would fit my needs. Let me store the other trailer while I rented another one. Not happy about another rental but oh well. Thanks to the crew at Absecon.

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

DIANE C. 
Rating:
5.0

Customer did not leave a comment.

Egon K. 
Rating:
1.0

uhaul customer service could not get any worse such rude workers also

LEANA P. 
Rating:
5.0

nice folks

GEORGE F. 
Rating:
5.0

Great online or in store! Easy to rent and drive. No hassles. Hightly recommend for those quick to pickup items.

MICHAEL C. 
Rating:
4.0

Customer did not leave a comment.

TIFFANY M. 
Rating:
5.0

None

CAROLYN F. 
Rating:
5.0

When I arrived we discovered my reservation was defaulted to another location; however, the sales associate in Absecon very quickly was able to change that and rent me a truck from Their lot! Five stars! For making a move which can be so hectic a little smoother! Thank you!!!

LAUREN C. 
Rating:
5.0

I forget what the guy's name is at the Absecon, NJ location but he is usually there in the mornings. He installed a trailer hitch on my truck and did a great job. Then I went back to rent a utility trailer at the Absecon, NJ location (Wednesday morning around 8:30am, July 28, 2021) specifically because of that guy. He is knowledgeable, courteous and professional. He is definitely an asset to the U-haul Company. I just wanted to say a thank you to him for making The whole experience a positive one and wanted to see that he gets recognition for that.

FRANK V. 
Rating:
4.0

The truck sounded horrible while driving. There was A LOT of damage to the outside of the truck but the website where you can take pictures and note the damage was very efficient and made me feel better about renting the truck so I wouldn't be accused of causing all that damage. There were so many fees added on to the overall renting of the truck that I didn't even have the energy after moving to question it and just paid it. I was told you are basically charged for mileage and I winded up driving 35 miles total with the truck and my estimate of miles was higher than the actual mileage but the overall price STILL came out higher than the estimate. By that time you are exhausted and just want to go home so Uhaul can get away with charging all those extra things without anyone really questioning all the charges.

DENA F. 
Rating:
5.0

Customer did not leave a comment.

Guy D H. 
Rating:
5.0

Customer did not leave a comment.

ESTHER L. 
Rating:
5.0

Love the staff will def recommend them!

GLORIA N. 
Rating:
5.0

Customer did not leave a comment.

FRITZEL G.  |  First Impressions 
Rating:
5.0

Excellent experience - Dan the manager went the extra mile.

Michael K. 
Rating:
4.0

When irecei was my bill they add charges for the dollyandblankets that were still locked. When I went the next morning the employee took it right off and gave me a credit.

LINDA K. 
Rating:
4.0

Customer did not leave a comment.

Nancy E. 
Rating:
5.0

Everything was perfect!!!

Maria S. 
Rating:
5.0

Customer did not leave a comment.

SHARON D. 
Rating:
5.0

Customer did not leave a comment.

chrisse A. 
Rating:
3.0

HUGE ANGER at the after hours Uhaul return website which is poorly devised. There was nothing wrong with my mobile device and I work on computers for a living. The online site DEMANDS you take a picture of the odometer & fuel gauge but the internet program rejected my clear photos for 4.5 HOURS and ruined my entire evening. They dont let you bypass that particular photo so you can finish the online Return. And if you leave vehicle until the next day, they will whack you for a $20 covenience charge for their employees to actually do their jobs. IF Uhaul can't create a more efficient way to let you get thru their online RETURN program then its natural to assume they are intentionally trying to force customers to pay the unnecessary $20 fee. I likely WILL NOT use Uhaul next time if they cant correct the inefficiency of their online site.

CHRISTOPHER D. 
Rating:
5.0

Customer did not leave a comment.

NOUNAUDE C. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
4.0

Customer did not leave a comment.

CLARKSON A. 
Rating:
5.0

The length of rental time was too short multiple reservations had to be made. The staff in Absecon was more than helpful in assisting us with this rental

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Mary l.  |  Overall Experience 
Rating:
5.0

Dan was very helpful and professional.. Wish there was a Dan in every UHaul. Him and his his staff are excellent to work with. I know if Dan is not there Sandra and Helena will take good care of their customers. I give this location 5 stars. No other UHaul is better.

sandra p.  |  Overall Experience 
Rating:
4.0

All went well. Young man that helped me get sorted was professional and friendly. That’s what I needed.

Julie R.  |  First Impressions 
Rating:
5.0

The woman who completed the move in process was helpful, knowledgeable and quick.

Brian H.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top