Customer Reviews for U-Haul Moving & Storage of Albany-Menands

31 reviews

125 Broadway   Menands, NY 12204

(518) 462-2357

Location Hours

  • Mon-Sat: 8 am - 4 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(518) 462-2357

125 Broadway
Menands, NY 12204

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 4 pm
  • Sun: 9 am - 4 pm
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I Gary Jacksn Will Always. Come Back When I Need You All My Life Very Happy

Gary J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenyanta G.  |  Overall Experience 
Rating:
5.0

The two Employees at the desk was very Respectful as well as Helpful. They made me feel comfortable to leave my belongings at this site. And I like the new Facilities Upgrade.

JR B.  |  Online Move In 
Rating:
5.0

Everyone was very professional and friendly!

James F. 
Rating:
4.0

Customer did not leave a comment.

Mark R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corbin S. 
Rating:
5.0

Customer did not leave a comment.

thomas f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenyanta G. 
Rating:
5.0

The location was terrific as well as the loading and unloading area. Mike, the GM was always on top of anything I needed and was extremely accommodating. I highly recommend this

DAVIDA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea B. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

Flor Forty and Kevin were the best and helped me with everything. Even gave me tips and advice and kept me up to date with all I had to do with moving and my storage unit.

DAQUAN B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
5.0

The location was great. No problems until trying to return truck and keys after hours. It was a hassle and I had to start over multiple times with the online/picture taking process when it was cold and raining outside. Otherwise went very smoothly

Genevieve S. 
Rating:
5.0

It was good.... only thing that i could ask for was a cheaper rate, but overall the service was good.

SARAH S. 
Rating:
5.0

Mike the manager was amazing! The building is new and we were one of the first people to rent a unit. Huge and easy drive up to get to our unit. Will definitely use them again for our future needs!

Jennifer V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrienne C. 
Rating:
4.0

Customer did not leave a comment.

George R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James R.  |  First Impressions 
Rating:
5.0

Very Happy

Gary J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DONALDE II S. 
Rating:
5.0

I had a very pleasant experience. Staff is very friendly and helpful.

Elvis M. 
Rating:
3.0

New location, still under construction. The truck was clean, but the mirrors were not adjustable, the driver's door had to be slammed to close properly, and the transmission was slipping. Unfortunately, I was too busy to mention this to the manager. But the service from Mike and his staff was excellent. I could probably say that is true across the board, I've rented several U-Haul trucks through the years, and the staff was always friendly and helpful.

MICHAEL K. 
Rating:
5.0

Staff went above and beyond to help me. Thank you.

Ijeoma M.  |  First Impressions 
Rating:
5.0

Helpful and friendly!!

Aosta E. 
Rating:
5.0

Customer did not leave a comment.

DAVID A S. 
Rating:
5.0

Customer did not leave a comment.

DAVIDA S.  |  First Impressions 
Rating:
5.0

The staff are very helpful and the manager's customer service was top-notch A+!

Carlise L.  |  First Impressions 
Rating:
5.0

Awesome and cool new uhaul storage facility

Daniel D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hulda P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Huldah P. 
No reviews have been submitted for this location.

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