Customer did not leave a comment.Jennifer B. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Argyle
Jacksonville, FL 32244
(I-295 and Blanding Blvd Next to Best Buy)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tony was very polite and showed a professional attitude. He was very busy at the time I came in , but quickly made himself available to assist me. We even shared a few military stories during my visit. Great service!Joel M.
Customer did not leave a comment.Charles T. | Overall Experience
The truck was supposedly checked before we left the facility but apparently they overlooked the opened moving pads. I was ultimately charged $5 for the moving pads that I absolutely did NOT use. I requested an adjustment on Monday, May 10 but was told to call back on May 11 for a manager. I spoke to a young lady who noted my account and transferred me to customer service for an adjustment. After 45 min of being on hold I hung up. I will use another company for my future truck rental needs.Dianne P.
Customer did not leave a comment.Christopher S.
Excellent professional and courteous service in renting a truck provided by location owner, Skip. Will use this location again if service is needed.Ryan R.
Truck didn't run smooth, made noise seems like you are pressing the gas and truck wouldn't go. Like there was something holding it back. Like a taxi cab that was rigged so you pay more on the meter for mileage.Donna C.
Customer did not leave a comment.Sophia W. | Overall Experience
Customer did not leave a comment.Timothy M. | Overall Experience
Very professional and very warm and inviting place. The staff are very helpfull great costomer service. I would recommend to everyone.Eugene J. | Overall Experience
The Cargo Van is amazing! Rode in style and comfort!Dennis N.
Truck was not â€œfilthyâ€, but not clean by any stretch of the imagination. It drove and got the job done, so I'm not unhappyAnna G.
Continue with kindness and mention ways for people to save. Also Military Discounts should extend to rental of vehicles. Other companies do it.Charla G.
Good facility. We had no problems and the crew was very helpful whenever I needed them.Kenneth W. | Overall Experience
You provided me with a safe and easy to get to storage until we could find a home. Thank you!Malika F. | Overall Experience
Customer did not leave a comment.WADE W.
Ups the price 40 $ on return for no reason paid 105$ to have a van for 4 hoursGavin W.
Customer service was awesome, helpful and friendly.Betsy T. | First Impressions
i had originally reserved for 5 days, when i picked it up, i went ahead and extended to 7 days. as the rain had major delays the in the jobs i could do, i had to extend another 2 days, and was not at all happy that i was charged $79/day plus the $10/day insurance, and we brought it back in UNDER the 750 miles i had indicated i would useRandy R.
Customer did not leave a comment.David H.
No improvement is necessaryAnthony S.
Ensure the rental trucks are clean. Prevent being blamed for the previous renterKENYA M.
Customer did not leave a comment.Lameika O.
Offer military discountRosalind H.
Just keep being great!David B.
Customer did not leave a comment.Matthew L.
Tony was very nice, professional, and personal. Thanks Tony!!!!Liam J.
Customer did not leave a comment.Hector M.
Customer did not leave a comment.Tarvis M.
Customer did not leave a comment.Johnny L. | Overall Experience
Customer did not leave a comment.Leanne G.
Customer did not leave a comment.Kevin M.
Customer did not leave a comment.Mark E.
great serviceEric M. | Overall Experience
Everything went smooth, it was perfect.Catlyn H.
The owner was very rude and had a very nasty attitude! I would never go back or recommend this location to anyone.Kalisha H.
Customer did not leave a comment.Schequito P. | Overall Experience
Customer did not leave a comment.Linda M.
Customer did not leave a comment.William A.
Customer did not leave a comment.Nakia S.
Customer did not leave a comment.Carol D.
Customer did not leave a comment.Margaret K. | Overall Experience
Customer did not leave a comment.LORI P.
Just keep up the good workAnthony S.
Customer did not leave a comment.Terrence C. | First Impressions
Customer did not leave a comment.zorayda o. | Overall Experience
The friendly staff made my job easy by moving with the uhaul and storage area got a awesome deal and the customer services was awesome!!!! They get you in and out.Khleba J. | First Impressions
I loved this ❤place they made my move so easy and smooth.Victoria P. | Overall Experience
Customer did not leave a comment.john d. | First Impressions
With Covid-19 being a huge issue, make sure the trucks are atleast sprayed with a disinfectant. Do not let a family rent a truck not safe for them. Luckily I was able to so something about my truck.Charlene D.
I will be back to rent a unit againAnthony C. | Overall Experience
Customer did not leave a comment.Shade W. | First Impressions
Customer did not leave a comment.Angel S.
Customer did not leave a comment.Shanda W. | First Impressions
The guy there was very helpfulColt I.
Customer did not leave a comment.Ricardo G.
Really good personalityKiesha C.
Reanne and Joe were both pleasant and helpful. I would recommend others to use their facility.George M. | First Impressions
Better gas mileage on van 4 gallons for 47 Mile's not good. Customer service exssalant. Thank youAnthony S.
Customer did not leave a comment.Demetrius R.
Steering wheel out of alignment high mileage truck However the experience was very satisfactoryDavide L.
All goodAntonio K.
Customer service was top notch. Both employees went above and beyond and I greatly appreciated that. Great experienceKeyarrow J.
We had problems with the truck turning off. Had to keep it running will we unloaded. Had to go back to store to have them get the truck to turn off. Wipers and lights didn't always work. Probably a shirt in the fuse.Michael E.
Customer did not leave a comment.Jonathan R. | First Impressions
Customer did not leave a comment.Brook H.
Everything was excellent. Thank you!Wanda K.
Customer did not leave a comment.Lauren J.
When renting vehicles be sure to advice where the gas tank is.Clifford B.
Customer did not leave a comment.Aleida R.
Reann was great and very helpfulJoli S.
Customer did not leave a comment.Arielle H. | First Impressions
Mark the rental rate moderateCyprine N.
Although there was a mix up with the pickup truck reservation we were called by traffic and advised on issue once we arrived pick had still not been returned but the representative was very helpful and courteous we will be back. Thank you.dartanya C.
Truck must have been under trees. Needs a washRONALD F.
Good friendly service.DENNIS S.
Keep the guy who helped me.Keven A.
The reservation made on the phone was not available and had to settle for a different unit.Jessie T. | First Impressions
Very friendly and GREAT customer service.Mark E.
Customer did not leave a comment.Lori C.
Great experience. Customer service was wonderful.CLETIS W.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.Ronald T.
Customer did not leave a comment.Dennis J. | Overall Experience
When we arrived the truck would not start but they gave us another one which good. The truck we had was sufficient for what we used it for but just didn't seem to be kept up as should be. the people were very nice but the trucks need to be maintained more in our opinionGuy C.
The office/sales area could be larger.Albert L.
If this location says they aren't going to charge them for the extra hours and then I get additional charges that's dishonest.Britnie T.
Customer did not leave a comment.Dennis J. | First Impressions
The staff are very friendly, great customer service and I appreciate seeing the same staff who recognized me from previously renting a unit a few years ago.Carol B. | First Impressions
Customer did not leave a comment.Pam G. | Overall Experience
Best service and helpful. First time for our family.Angel M. | Overall Experience
AC could be a little cooler in units. Was very warm inside. Great staff very friendly and accommodating. Thank you for allowing us to unload the truck without being charged. Thanks NathanNathan F. | First Impressions
Customer did not leave a comment.SHELTON S. | First Impressions
Customer did not leave a comment.Jamica R.
The Lady was very helpful and knowledgeable and had suggestions I should have taken. I must say if I ever need a U-Haul Rental again I hope she is there to help me...Very Friendly her and the gentleman that also works there, he came out and instructed me on the opening and closing of the back door. My experience with this Location was GREAT a very nice team.Janet C.
Make sure what is ordered is on the truck.Ryan F.
Customer did not leave a comment.Charles C.
Customer did not leave a comment.Jeanette c. | Overall Experience
Great service very friendly staff love the service they haveLloyd H.
Customer did not leave a comment.DEBORAH G.
employees were rude !Meghan E.
Keep up the good work!ELSIE F. | Overall Experience
Customer did not leave a comment.Jo Ann Y.
Customer did not leave a comment.Thomas K.
I dont like the process! Took 25 mins before a live person answers the phone. The return process is way too many unnecessary step. The location for uhaul.com/share doesn't even work... i was sitting 30 mins trying to find a way to get past the return process during after hours... uhual needs to find a faster n more simple process renting and returning a truck. They asked so many questions just to get a rental. The same questions to reserve and another set of questions to pick up the truck in person. Once you are past the process everything is good.Ronald M.
Representative at desk was rude, condescending and cut me off when I was super polite to him. When I was simply discussing I was getting a TV and needed the truck, he cut me off and said "we don't do any tricks here " I am not even sure why he said that to me.Rose L.
Thank you for everything.Sunshine S.
Customer did not leave a comment.Sherrie P.
I was charged for gas when I dropped the U-Haul truck with desired gas as stated on contract. I had a witness and Is unprofessional and misleading to be charging for unnecessary fees if their fuel gauge is not working and giving false info!Melissa S.
We are client of this store. All the time the service was excelente and on time.Jose C.
Rep was rudeDeidre H.
Customer did not leave a comment.Ruben G.
Customer did not leave a comment.Tyrone D.
Had to go back a week after I moved out of storage area to get them to take it out of computer. It was taken out the day I moved so I was getting bills and notices that I was late and I had went in the day I emptied it out and cleaned it out and told the lady in the office that it was empty the clothes at the account and Undoubtably she didn’t.JAMES S. | Overall Experience
Customer did not leave a comment.ashley G.
The truck was infested with cockroaches, not one employee wore a mask nor practice mask safety, and closing staff made it very clear that they close at 8pm on the dot. This location lacks general customer service. We were very disappointed and will not return to this location and possibly never return to any uhaul company.Joshua B.
The gentleman and woman we picked the truck up from were friendly and helpful. The gentleman we returned the truck to was rude, short, seemed to go out of his way to fail at communicating. He was flat out rude. He failed to explain the price for the gas on the truck and when we asked questions he dodged them and was short and rude, going so far as to charge my husband's card before my husband approved it. I'm incredibly kind and understand with customer service workers, it's not an easy job, but this gentleman went out of his way to make the experience uncomfortable and upsetting. I hope he simply had a bad day but I get the feeling that he generally behaves in this manner. I hope he has better days moving forward.franchesa V.
excellent service everytime....Kim H.
Customer did not leave a comment.Simon C.
Customer did not leave a comment.Denise K.
top notch really good. Very nice and helpful and very cleandalton m. | First Impressions
Customer did not leave a comment.Eileen H. | Overall Experience
Customer did not leave a comment.Wanda L.
The Representative did not have on a mask.. And was not following Safety guidelines.. I was told my rate would be lower but it was not.. Very Disappointed will not recommend this location and will drive 10 miles out of my way for better serviceBridgett B.
Tony was absolutely the best & very helpful! Wouldnt had rented one if it wasn't for Tony! Thank yu Tony!Brenda G.
Customer did not leave a comment.Olaoluwa O. | Overall Experience
The team who runs this location really care about their customersKaren A. | Overall Experience
I had trouble taking a picture With my phone the picture would not come up it was just a black screen for me when returning the van after hours which was an very big inconvenience for me because I didn't want to leave and stay an whole hour but everything was ok for the most partBradley P.
Customer did not leave a comment.Charisma H.
Customer did not leave a comment.KEVIN R.
Customer did not leave a comment.Tyre M.
Love online process. Many great u-haul rentals before that. Love the cargo vans.angela B.
Customer did not leave a comment.Lovetta A.
Why can't you do one way rentals in the city if you don't need to return back to that side of town I rented from this location thinking I could drop off at another one but was told it would be $100 dollar if I did so. So I had to make another trip back to this location when I did need to don't understand this setupUndra J.
Customer did not leave a comment.Dale B.
Tony is a great manager at this site...very helpfulJOHN F. | First Impressions
This location always has great operators. Very helpful and friendly. This location is always very cleanCAROL S. | Overall Experience
I was over charge due to bring the truck back early. The contract didn't state what would happen if brought back early.You all need to let the customers know the pro's and Con's when bring a truck back.The customer should not have to find out the charges thru email. I also call 4 times and was hanged up on three time .VALENIE H. | First Impressions
Due to being a busy place from time to time, you might need to go to the back building to find a flat cart to use.Andrew B. | Overall Experience
Customer did not leave a comment.Johnathan E. | Overall Experience
I just wish that the access hours were 24 hours.Tonya M. | Overall Experience
Customer did not leave a comment.AMANDA H. | Overall Experience
Customer did not leave a comment.cameron s. | Overall Experience
Good experience. Personal were very personable and accommodating. Thanks.joseph c. | Overall Experience
We had a very nice and friendly manager get us information, a quick tour of the unit, and got us started with our much needed storage unit. Excellent customer service!Andrew B. | First Impressions
The only part that really upset me is that one of the representatives called my husband “a f*cking idiot while trying to park the penske truck. I get it, people aren’t always a great driver. But to say that while he’s trying to park a 26 foot truck in such a small gated facility. I mean, it’s completely disrespectful. Of course, the rep apologized when i realized i was in the office when he said it. But still... you’re trying to run a business and literally call someone out who is paying you on their parking skills. It’s a little outrageous. It’s like me calling someone an a-hole in front of their wife for not putting the shopping cart in its proper place on the parking lot once you’re done using it. You just don’t do it. I’d still suggest going to uhaul, just not the one i was renting out of.Dianna L. | Overall Experience
Customer did not leave a comment.Shikara A. | Overall Experience
The managers were rude they talked down on people. They were in their pajamas twice when we went up thereAlejandro C. | Overall Experience
Staff was very helpful and professionalDarlene O. | First Impressions
Excellent service!mary t. | First Impressions
Customer did not leave a comment.Crystal D. | Overall Experience
I greatly appreciated the staff on premises, Renna and husband and Tony who contacted me when I was past due on my account.Regina W. | Overall Experience
Customer did not leave a comment.Rosie G. | First Impressions
Customer did not leave a comment.edward w. | First Impressions
Customer did not leave a comment.Eileen H. | First Impressions
Everyone is wonderfulStacie B. | First Impressions
Great people and fast service and facility very clean.William B. | First Impressions
Great unit - most did not have a 10X30 available, but Argyle did. :) The automated gate and card access system was much easier than using a PIN. Thanks for helping make our move easier.Elizabeth S. | Overall Experience
I used a storage unit from U-Hl Moving & Storage of Argyle for about 6 or 7 months and also rented a truck for my final move. Everything about the process was easy and the staff were excellent.Karen B. | Overall Experience
great location, fast service and . clean and modern facility. Appreciate the quick checkin and competitive pricing....Elizabeth S. | First Impressions
The management team was awesome! She took the time to show me where my unit was located personally. Thank you for all your help!!Sharon S. | First Impressions
N/AViveca B. | Overall Experience
Very good customer serviceJamie M. | Overall Experience
Thanks for your services, I plan on coming back in the near future.Yolonda G. | Overall Experience
Great facility with great owners. Very nice people that will do their best to help you out.Caelan D. | Overall Experience
Very friendly and knowledgeableDoug L. | First Impressions
Convenient, clean and people were always ready to help.Pamela W. | Overall Experience
Everything was perfect and won't hesitate to get another locker again. Staff is the best in town!John W. | Overall Experience
The staff was very friendly and caring.Casandra B. | Overall Experience
The back of the facility was always stuffed with junk where the elevator entry is located. When visited there was always 1 or two roaches . I feel I should have been given a prorated refund back.MARJORIE C. | Overall Experience
The office staff was terrific. Very helpful and professional while still being friendly.PATRICK G. | Overall Experience
Thank you!! Staff was super helpful and kind! If I ever need a unit again that’s the location I will be going too!!katherine S. | Overall Experience
Never had any issues with billing or anything like that. They even helped me when I couldn’t find my key and it was time to return unit. The lady was nice enough to stop autopay !Camila H. | Overall Experience
We will be recommending this storage location when asked by others. I am in customer service and the customer service experienced by this location over the past 5 years was nothing short of 5 star!THOMAS F. | Overall Experience
Excellent, friendly, helpful staff. Clean, extremely well managed facility. Easy, convenient access and location.Wally M. | Overall Experience
The staff was very helpful and friendlyPatrica D. | Overall Experience
Great serviceFELICA W. | Overall Experience
Very helpfully very friendly and very professional.JOSE R. | Overall Experience
The dollies were very helpful and the staff very Professional.Raymond W. | First Impressions
Very clean facility, nice and polite staff, helpful, quickJennifer W. | First Impressions
Very nice staff.Constance K. | Overall Experience
Awesome. I had my storage for almost 5 years.MARY R. | Overall Experience
I purchased a storage unit and when I arrived to the unit, there was a company lock on it and I was not able to move my things in it until the following day. This was a total disappointment.tracy j. | First Impressions
Very friendly keep up the good work.Shirley R. | First Impressions
GoodFannie J. | Overall Experience
Thank God for Melonie. The storage wasn’t big enough for 2 rooms of furniture when I made the reservation. I to get another storage unit but Melonie fixed the problem. Kudos to Melonie. 😊Nancy L. | First Impressions
The representative that assisted me was helpful and efficientKorina D. | First Impressions
Our salesperson was WONDERFUL and KIND!!matrice S. | First Impressions
Very clean and maintained facility...Kristin L. | Overall Experience
My car was in storage I had to take it out due to my car having had parts stolen from it while stored at your facilityErica Q. | Overall Experience
Very clean and the service was greatsharolene n. | Overall Experience
Their Customer Service is excellent. I had reason to speak to the Manager when I no longer needed my unit. My call was returned promptly and she was most helpful answering my questions.LINDA P. | Overall Experience
Tyler, Felix and Breon were all very courteous, friendly and helpful. They all worked hard to stay within the contract time limit. They were also careful to handle all items carefully. Well done!Robert G. | First Impressions
Good JobAlberta C. | Overall Experience
Thank youdaniela l. | Overall Experience
To was a very nice place.LEE CAROLYN S. | Overall Experience
Great place, very helpful when we had a billing error.Jerry B. | Overall Experience
I was there for 7 years .unit was overpriced that is the reason I moved out.late fees were crazy.it was a complete rip off. The mangers that are there now are the sweetest and nicest people .ROBERT C. | Overall Experience
Rahman was very personable and understanding....love the convenience of having a storage...maria s. | First Impressions
enjoyed conversation and time used wiselyYOLUNDA O. | First Impressions
The agents were very friendly and helpful.I would recommend this location to my friends.Dorris S. | First Impressions
Awesome service and convenient. Thank you.justin p. | Overall Experience
Had a great experience in uhaul nice secure and friendly place to store your stuff worry free, I would definitely recommend family and friends thank you .ana c. | Overall Experience
All Staff always helpful and friendly. Very efficient environment!Larry K. | Overall Experience
very professional staffGwendolyn B. | Overall Experience
we use many (uHaul) locations & this is one the finest. Excellent staff.Rian F. | Overall Experience
Very nice facillity. Eventhough the temperatures was to high,it should be no more than 80FMiguel S. | Overall Experience
Everything was fine besides the fact that the hold and being charged again then having to wait days for the hold to be releaseddestinee c. | Overall Experience
The Service here provided me with safe and clean facilities The prices were reasonable. Service desk was always friendly & helpful. For entire year I was with them I never had any issues. Love my stayTeresa J. | Overall Experience
Friendly staff and well knowable, very helpful.Brena S. | Overall Experience
I have and would use this facility again.stefanie B. | Overall Experience
Great serviceDestini A. | Overall Experience
Great servicesKaleena J. | Overall Experience
Reanne was great will definitely use again.cheryl k. | Overall Experience
It was grewt for one-stop shopping. We were able to rent a truck for move in and move out.GREGORY P. | Overall Experience
More than once the customer service center acted like they were doing me a service. The communication with different employees was poor, with no follow up when I requested to speak with a manager.JASON V. | Overall Experience
Great service thanks!Jeff J. | Overall Experience
What a great experience thank youThomas F. | Overall Experience
Excellent service. Everything was explained in detail.Sirlemny M. | Overall Experience
Excellent except a cat accesses the property under the fence. Also, the rodent traps are obstructive to space in the unit and dump green powder in the unit if bumped - there must be a better way.Kevin C. | Overall Experience
I chose to spend my money with a different company. This was the worst experience I’ve had with U-Haul by far!Bri Y. | Reservation
Melanie was the best of all. She was the friendliest of all the staff and went out of her way to make my visit as good as possible.keith k. | Overall Experience
The staff is better than any other storage facility I’ve ever dealt with. Great job!BRADLEY V. | Overall Experience
Fast, easy, and friendly. ThanksKurt G. | Overall Experience
I hate that the telephone # is an answering service not even in the same state. I needed to talk to someone at the storage facility and not an operator. I called for a week straight only to be on holdAngela N. | Overall Experience
.ashlee z. | Overall Experience
I used this uhaul storage center for 12 months and received excellent service. I would use again in the futurePrecious D. | Overall Experience
I used this facility for 2 years. Considering I had very heavy furniture that was on the second floor with NO ELEVATOR I was hesitant to move. My price went up almost every 6 months.COURTNEY L. | Overall Experience
Cleanest and safest storage facility I’ve ever had the pleasure of utilizing! Staff and owners are AWESOME at what they do. 11/10 will recommend and would patronize again!Emily B. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!