Customer Reviews for U-Haul Moving & Storage of Bradenton

7939 reviews

3602 14th St W   Bradenton, FL 34205
(Bus 41 N Of Cortez)

(941) 747-3744

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(941) 747-3744

3602 14th St W
Bradenton, FL 34205
(Bus 41 N Of Cortez)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent customer service, awesome job

Cheryll E.  |  Overall Experience 
Rating:
4.0

Help me understand why after checking in on line one must go inside the center and check in again.

John O. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

Sylvana G.  |  First Impressions 
Rating:
5.0

Everything went smoothly from the storage unit rental to the return of the truck. Very professional staff.

ALDRIC G. 
Rating:
2.0

The girl that checked me out put down the wrong city that I was going and even asked Her several times about the drop off location and she said I could drop it off anywhere.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

TANYA S. 
Rating:
5.0

Customer did not leave a comment.

ANGELA M. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA M. 
Rating:
5.0

Excellent service at this location

mark M. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA C. 
Rating:
5.0

one of the tires where almost completely bald

Christopher G. 
Rating:
5.0

This is just the very best UHaul location I've ever dealt with. I use them often, the staff is outstanding in every way. I recommend this location to everyone.

JOHN C. 
Rating:
4.0

Customer did not leave a comment.

Bruce b.  |  Overall Experience 
Rating:
5.0

Well as I see it every thing was just fine.I will use this service next time.All the staff was helpful of my needs.

Michael N. 
Rating:
5.0

A pleasure doing business there.

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

Anibal R. 
Rating:
5.0

Customer did not leave a comment.

Floyd B. 
Rating:
5.0

Customer did not leave a comment.

KAREL T. 
Rating:
5.0

Customer did not leave a comment.

VINCENT S. 
Rating:
5.0

Customer did not leave a comment.

EDWARD B. 
Rating:
5.0

Have a location near me

LARRY S. 
Rating:
5.0

Great staff and quick to help you out.

GRAHAM H. 
Rating:
5.0

This location was helpful and the staff was friendly. I was disappointed because I had reserved a truck at another store around 10 miles away and apparently uhaul cancelled that reservation without telling me and I arrived and there was not a truck for me. Luckily there was a truck for us at the 14th street location and it only cost us 20 miles and an extra hour.

BRITTANY M. 
Rating:
5.0

Customer did not leave a comment.

Arroyo M. 
Rating:
5.0

The windshield had a air leak and howl all the way very annoying

ROLLANDBERNARD G. 
Rating:
5.0

Customer did not leave a comment.

GERALD L. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

ASHBY F. 
Rating:
5.0

Customer did not leave a comment.

Leslie M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
4.0

Removing the moving blanks and hand truck for the people who don't need them. They were in the way when trying to load and took space away. We couldn't move them because if we broke the seal, we would be charged. It was very inconvenient and I would not rent another uhaul truck if that's the way they all come.

John M. 
Rating:
5.0

The guy who checked in the truck was very professional. Done his job quickly got in and out fast.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

Danielle T. 
Rating:
5.0

CHECK THE TRUCK i HAD. TIRER PRESSUR LIGHT WAS ON.

PAUL G. 
Rating:
5.0

It was a little unclear in the phrasing of how to complete the after hours self check-in to pick up my U-Haul truck. Otherwise, it was a fairly seamless process and i was very happy with the opportunity to pick up after hours (it worked much better with my work schedule.

Lori P. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN K. 
Rating:
5.0

Customer did not leave a comment.

Alexa O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAVIER G. 
Rating:
5.0

Excellent place

SERGIO S. 
Rating:
5.0

Yard man who hooked me up was excellent. Went out of his way to give me a save trip.

DOUGLASJOHN K. 
Rating:
4.0

Great customer service

Amanda B. 
Rating:
5.0

Customer did not leave a comment.

Rick C.  |  First Impressions 
Rating:
5.0

TOP NOTCH SERVICE AND PROFESSIONALISM

Rick C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Victor S. 
Rating:
5.0

Customer did not leave a comment.

Maryelis B. 
Rating:
5.0

Customer did not leave a comment.

DAVID O. 
Rating:
5.0

Customer did not leave a comment.

Ralph G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yanira C.  |  Overall Experience 
Rating:
5.0

In and out very quickly. We accidentally left and electronic device in the cab if the van, they immediately called and we got it back. Their extended hours were extremely convenient for us.

Sally M. 
Rating:
5.0

Customer did not leave a comment.

TERESA T. 
Rating:
5.0

Customer did not leave a comment.

MARK F. 
Rating:
4.0

Customer did not leave a comment.

Tess R.  |  First Impressions 
Rating:
5.0

All workers were friendly and very professional.

Tim Y. 
Rating:
5.0

Will see you again next year

cheri l.  |  Overall Experience 
Rating:
5.0

The manager who helped me on Friday, and Amanda who checked me out on Saturday could not have been more professional and helpful!! I would highly recommend them for promotion/ employee shout out!

JEFFREY P. 
Rating:
5.0

Customer did not leave a comment.

TINA F. 
Rating:
3.0

They knew for one week I would require the vehicle for a 50-mile trip, and did not fuel the truck for my trip when or before I took position. I was forced to locate a fueling station, in the city, before I could drive the vehicle to my work area 0.7-mile from the pick-up point. The vehicle should be full, and returned full. I'm disappointed.

DORON P. 
Rating:
5.0

It was an easy process. I have no complaints.

SALVATORE D. 
Rating:
5.0

Customer did not leave a comment.

JANET O. 
Rating:
5.0

I was a pain in the butt! I kept changing my reservation and the staff was so nice about it and helped me get what I needed. 10/10

Allison S. 
Rating:
5.0

Customer did not leave a comment.

ANNE F. 
Rating:
5.0

This location was fast and efficient. Jason supervised the unloading of our car and got us on our way quickly. Easy in/out was convenient.

Scott J. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
3.0

Customer did not leave a comment.

Adreana V. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM RICHARD N. 
Rating:
5.0

Very helpful staff

ARJA A. 
Rating:
3.0

This facility at 14th St W has too many rental trucks, trailers and other things parked around making it difficult to get around in the lot. There are only 4 access slots,1 is handicap, to get to the storage building. And sometimes the rental trailers are blocking or partially blocking access to those slots. The storage building itself is clean and easy to get around in.

debra b.  |  First Impressions 
Rating:
5.0

Super, super, super nice and helpful people!!

Judy L. 
Rating:
4.0

Customer did not leave a comment.

George T. 
Rating:
5.0

super busy but the staff was great and handled it all. terrific!! hard-working people

David W. 
Rating:
5.0

Customer did not leave a comment.

SHARRON S. 
Rating:
5.0

Thank you & I'm glad to do business with you, I will recommend people to you. Bless you all

Agence C. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

Quick and simple process and Friendly service with a smile.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

Austin K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

AUSTIN K. 
Rating:
5.0

Great job great service great people!

RANDALL L. 
Rating:
5.0

Customer did not leave a comment.

JORGE C. 
Rating:
5.0

8.5 mpg for 2,000 miles made this extremely expensive for what I was doing. I will be purchasing a trailer in the future. No more Uhaul's ever again

BRADLEY N. 
Rating:
5.0

1st Trailer the brakes locked up went three blocks had to go back and get another one the second trailer was hooked up incorrectly when we turned it in they told us at the U-Haul place that if we had got stopped by the police they would've parked is not happy

THERESA L. 
Rating:
3.0

Customer did not leave a comment.

Curtis B. 
Rating:
5.0

Customer did not leave a comment.

Rita W. 
Rating:
1.0

Close

BRANDON L. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

Very helpful team, thank you.

KEVIN E. 
Rating:
5.0

Customer did not leave a comment.

Miquetta N. 
Rating:
5.0

Customer did not leave a comment.

MICHAELW R. 
Rating:
4.0

I paid for a dollie to move furniture and I was not given one.

Linda W. 
Rating:
5.0

Guy who checked us in was great! Very profesional and efficient! I beleive his name was Nathan

Crystal S. 
Rating:
5.0

Thank you

Herminio T. 
Rating:
5.0

Great selection of vehicles and equipment and helpful, courteous staff

ROSALIND K. 
Rating:
5.0

Eric was super friendly and helpful. Above and beyond.

David H. 
Rating:
5.0

The guys there were AWESOME! Showed up without a reservation, they got me into a truck fast! Super awesome!

Melissa L. 
Rating:
5.0

Everything was great

NATALIE V. 
Rating:
4.0

Customer did not leave a comment.

KEITH E. 
Rating:
5.0

You can't Improve perfection

SANDRA C. 
Rating:
3.0

Customer did not leave a comment.

GEORGE T. 
Rating:
5.0

Everything was great. Staff was very nice and pleasant

CAMARO S. 
Rating:
1.0

As I put in the last assessment of the repair I sent in. The truck I was given should never have been rented. The plate that covers the fuel pump was broken in the loading area and I had to lay a garage mat over it so I could use the dolly to load. After it got dark I wanted to turn on the light in the cargo area and it had no bulb or lense so I ran my own lights to finish. In the morning when we were ready to leave. I started to drive and the oil light came on. I stopped and checked the oil and it was so low it didn't register on the dip stick. We immediately went to the U-Haul store and had to wait for them to open. The yard man came out and I told him there wasn't any oil registering on the dip stick. He checked it and added two quarts. He checked it again and it was still a quart and a half low. He said there you go. I said it's still a quarte and a half low, so he went and got two more quarts, put one more in and handed me the other one to take along with me. I asked him why they didn't check these trucks out before they rent them. I said I'm driving 1200 miles and need a reliable truck.He said there was a guy who is suppose to do that, and he said I guess he's not doing his job. He said they took this truck out of local rental and made it a one way. He said they are trying to get all these d trucks up North so they can get them out of their fleet and replace them with new ones. So as I said before, I feel like U-Haul was charging me to drive their UNSAFE vehicles up North to retire it. The front suspension was so bad, every time we hit a bump the truck bottomed out. While driving at night through South Carolina, we hit a pot hole and the drivers side mirror fell off. We immediately called road side assistance. They wanted to know if we picked up the mirror, we said no, we are driving on route 77. After being transfered two more times to other people we were told to pull over and they'd get back to us. They couldn't find a mirror so they put us in a hotel until the next day. The repair tech fixed the mirror, went and got two more quarts of oil and put it in. Once again, this truck should have never been rented. It put my wife and myself in a very stressful and dangerous situation. If the motor would have blown up during rush hour in a major city or on the freeway late at night it would have been terrible. When we dropped it off at our final location I told them all that was wrong with the truck and what had happened and asked them to please not rent it to anyone else because it was an unsafe truck. He told me he was going to take it out of service immediately! On our first rental last week of the 26 foot truck and car trailer, we had them load our Toyota on the trailer. We we arrived at our drop off location to help us unload the car, they had a difficult time unstrapping the passenger front tie down because it wasn't over the tire it was over the suspension and cv joint. They took pictures to verify it.

KEVIN L. 
Rating:
5.0

Customer did not leave a comment.

JUAN R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD T. 
Rating:
5.0

Customer did not leave a comment.

rosland K. 
Rating:
5.0

Been using rentals for many years. Best ever.

GENE N. 
Rating:
5.0

The drop off location in Bradenton Florida staff were beyond amazing. I highly recommend this location to anyone coming or going out of Bradenton Florida. Maddy the desk clerk was exceptionally knowledgeable about her job and Uhaul. Lorraine the GM was beyond helpful with my storage needs and the service person Stephen help by backing the trailer up for me because I was unable. Uhaul needs to give this location and its team an award for their outstanding customer service.

FLORENCE P. 
Rating:
3.0

Inform all customers that if you return truck after hours to take a pic of millage before returning key.

DEBORAH W. 
Rating:
5.0

Love the way you all treat me. WELL DONE.

PAUL G. 
Rating:
5.0

Customer did not leave a comment.

Eliane J.  |  Overall Experience 
Rating:
3.0

They were obviously short handed and the check in process going VERY SLOW. The gentleman moving the trucks got me checked out very efficently and friendly.

RICHARD B. 
Rating:
5.0

I really liked U-Haul Storage it was convenient well secured their customer support team is excellent and you know for storage facility that really knows how to work with the community I would recommend U-Haul Storage to just about anybody

William B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick C.  |  First Impressions 
Rating:
4.0

The one thing that impacted all customers there in sunday. Bot enough staff to effectively and process in timely manner. You need to do le your staff during peak work hours ti a complete. I had a moving company to move in my things. Delayed 1 hr due to lack of staffing, errors in unit being available, time to get access.and doymove. The gentleman who helped me was as helpful as he could be and very polite and the lack of staffing g was not his problem.too many behicles.coming in, inspections needed needed outside and they were only 2 at the front desk as well? Not good enough. Fantastic storage facility,setup and everything.it is above average on that.the staging issue is management issue. .

Elsie P.  |  First Impressions 
Rating:
5.0

Fast, thorough, and professional during pick up and drop off. Excellent operation.

Normand A. 
Rating:
5.0

Customer did not leave a comment.

Tara W. 
Rating:
5.0

Everyone was great

DANIEL M. 
Rating:
5.0

Very happy with the location and the condition of the facility

Franklin M.  |  First Impressions 
Rating:
1.0

Could rarely get to access my storage unit due to the hours they allow people inside. Closing out my account was apparently a two day and multiple phone call process and I have yet to receive my refund on money spent. The day I was closing out apparently only one person was able to take care of me despite there being multiple employees working the counter. Will not be recommending this site to anyone looking to utilize storage or rent from as they don’t seem much interested in the customer.

Joseph C.  |  Overall Experience 
Rating:
5.0

Thank you so much for all you help.

Wilma V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rosy p.  |  First Impressions 
Rating:
5.0

First rate quick and easy at a very competitive price.

Brennock H.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

ASHLEY F.  |  First Impressions 
Rating:
4.0

Did not tell me the correct information that I needed.

AMAD B.  |  First Impressions 
Rating:
4.0

The only thing...maybe better management of the parking/return/loading/unloading areas. Super busy, and space is tight. Dedicated director of vehicle movement.

William S.  |  Overall Experience 
Rating:
2.0

I will be contacting the corporate office to let them know of our move in... my online reviews will reflect this as well

Michelle J.  |  First Impressions 
Rating:
1.0

My reservation was not available when I arrived. The units offered we not sufficient. I took my business else were.

MARCUS P.  |  Overall Experience 
Rating:
5.0

Didnt know about the disarming of the unit and we set off the alarm other than that no issues

Christopher O.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Kelli L.  |  First Impressions 
Rating:
5.0

I had some trouble with my lock during move in and reached out to Kathy (Maid) with a question. She went out of her way to resolve my issue and was excellent - really appreciated Kathy!

Jim S.  |  First Impressions 
Rating:
5.0

Carmon Wake assisted me with check-in during Tropical Storm Eta. She was very thorough and professional. As I unloaded my U-boxes during the course of the day, I observed her outside assisting customers in the heavy rain and doing everything she could to assist large truck navigate very small driving spaces. Great representative of this company.

Kelli S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Harold W.  |  First Impressions 
Rating:
5.0

The staffs were very friendly and helpful KODUS to all of them for their help.

Jerome T.  |  Overall Experience 
Rating:
5.0

It takes forever to get through the line and hard to get through on phone. But staff helpful and placecwas clean

VICTOR R.  |  Overall Experience 
Rating:
5.0

Carmen at 14th St U-Haul Bradenton was very helpful and professional.My only complaint is that the mileage rates are WAY TO HIGH.I doubt that I would ever rent from U-Haul again.To rent a 10 ft truck for about 6 hrs.cost me $140.00 not including gas .

Joseph M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniella B.  |  Overall Experience 
Rating:
5.0

Building was clean ,Staff was very helpful

Kenneth T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barnett J.  |  Overall Experience 
Rating:
5.0

Exceptional customer service. Merideth, Carmen and John (Bravo) and also curly haired John were all excellent people that I wouldn't hesitate to hire for my own business.

Elizabeth D.  |  Overall Experience 
Rating:
4.0

Madison was our original contact, she was knowledgeable and friendly.

BILL C.  |  First Impressions 
Rating:
5.0

Los trabajadores muy amables con un trato muy familiar. El lugar tiene las mejores condiciones. Altamente recomendable.

Jose J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James L.  |  First Impressions 
Rating:
5.0

The staffs are very helpful and knowledgeable about their jobs thanks again will be back soon

Jerome T.  |  First Impressions 
Rating:
5.0

Avery Roberts waited on me. She is a assest to your company. Explained every tiny detail. Great, great cuswtomer service. Made this experience a very pleasant one. Marilyn Vierling

marilyn v.  |  First Impressions 
Rating:
1.0

The unit was extremely moist and all of our belongings had an excessive amount of mold on them. The reason we wanted inside climate controlled storage was to avoid damage like this our property. I will never use uhaul again and will never recommend uhaul to anyone i know and like.

Khyle H.  |  Overall Experience 
Rating:
5.0

Excelente servicio , súper profesional y muy amables , mil gracias

Daniella B.  |  First Impressions 
Rating:
5.0

The first unit had a latch that didn't work (and had a tag that said so along with Do Not Rent). They quickly set me up with a different unit and everything was fine. The off-loading area was covered and convenient to the elevator, so I was able to unload my 16' truck within a couple of hours.

Chris K.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Bertha Marie C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Megan M.  |  First Impressions 
Rating:
1.0

All thought the facility is listed as 24 hour access, the storage facility is only accessible during the business hours for the truck rentals. Both times I have gone to access stuff into storage, I have had to go to the rental office wait in line and ask that the storage be opened as the access codes for the doors do not work. The office staff is less than happy about having to walk over to the storage to open it, the last time taking more than 30 minutes to come and open it. The unit has a large rat trap sitting in it, not what I would expect a unit ready to rent should have.

Michael M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

merick M.  |  First Impressions 
Rating:
5.0

Everything is excellent, even more than I expected!!! Great job!!!

Zakhar K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph M.  |  First Impressions 
Rating:
4.0

Fast and efficient. Unloaded my belongings in 30 mins. Nothing was broken. Very well done! I will recommend! Thank you Chris for all your help!

Christopher C.  |  Overall Experience 
Rating:
3.0

We had 1 ubox that was not strapped to the trailer and was missing the ramp. We were blamed for them being missing. Another ubox had the cover on backwards so we had to improvise to get the door open.

Christine H.  |  Overall Experience 
Rating:
5.0

After an initial delay delivering my UHaul boxes the follow up service was excellent

Johannes m K.  |  Overall Experience 
Rating:
3.0

I do not know the condition of the location, I did not go there. My boxes went to the incorrect location though! I would have had to pay additional mileage if the mover wouldn’t have been so helpful.

robin d.  |  Overall Experience 
No reviews have been submitted for this location.

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