Customer Reviews for U-Haul Moving & Storage of Bridgeport

1578 reviews

431 W Pershing Rd   Chicago, IL 60609

(773) 496-4956

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(773) 496-4956

431 W Pershing Rd
Chicago, IL 60609

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Helpful staff and a clean facility

jacob s.  |  First Impressions 
Rating:
3.0

It took 45 minutes for someone to get air in the tire of our rental van, which was far too long

Emily P. 
Rating:
5.0

Pleased with facility and workers.

ANGELA M. 
Rating:
5.0

Though there was a hiccup, our truck was not there after someone called to confirm that it was ready for pickup, the reps at the location scrambled to find one at another location and brought it to us. Everyone we dealt with was very helpful and great to deal with.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE N. 
Rating:
5.0

People in front deck is friendly. Clean truck Fast process

IVAN Y. 
Rating:
5.0

Best U-haul experience I've had, very efficient and helpful.

SAMUEL G. 
Rating:
4.0

Wait time is bit bit extensive but I understand😊 Angel is Amazing *****+.

Tasha J.  |  Overall Experience 
Rating:
5.0

Professionalism is a lost art. Keep up the good work

JEFFERY H. 
Rating:
5.0

Customer did not leave a comment.

William Z. 
Rating:
5.0

Customer did not leave a comment.

Cathy D. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE P. 
Rating:
5.0

Customer did not leave a comment.

CHANAY G. 
Rating:
5.0

The young lady that help me was very friendly and very helpful.

Thomas G. 
Rating:
5.0

Very good service . I like it.

FUNG C. 
Rating:
4.0

Customer did not leave a comment.

ANNA P. 
Rating:
4.0

Customer did not leave a comment.

JEREMY W. 
Rating:
5.0

Customer service was great.

Jose G. 
Rating:
5.0

Very friendly and helpful staff

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

Alicia c.  |  Overall Experience 
Rating:
5.0

Perfect

TOMAS O.  |  Overall Experience 
Rating:
5.0

24 hour access should be made for all customers paying at least $100 a month. Thank you.

lauren c.  |  Overall Experience 
Rating:
5.0

Simply smooth transaction! Phenomenal customer service.

Eugene S. 
Rating:
3.0

Customer did not leave a comment.

Abigail A. 
Rating:
2.0

The staff and facility was great. My issue was that I reserved a storage unit at a certain location then when I arrive it was not available. Thats bait and switch. Honestly very upset with that.

Brandon A.  |  First Impressions 
Rating:
5.0

None. Staff was excellent!

JASON Q. 
Rating:
5.0

The young lady, I believe her name is Keisha was grat

TERIZENA W. 
Rating:
5.0

Everybody at the location was very professional and ready to help, I loved it if I need anything for sure I will Come back to this location

RUBEN L. 
Rating:
2.0

I reserved a truck for 9 AM on a Saturday. When I arrived to pick up the truck, it was not there. I had to wait an hour and a half for the truck for a truck to be available. The employees tried there best and were nice, but if I make a reservation for a truck, it should be there when I arrive

Jonathan G. 
Rating:
5.0

Customer did not leave a comment.

EZEQUIEL S. 
Rating:
5.0

NA

VERNON M. 
Rating:
5.0

Customer did not leave a comment.

BRITTNEY B. 
Rating:
5.0

Customer did not leave a comment.

SARIAH J.  |  First Impressions 
Rating:
3.0

Make sure that you guys have a proper equipment will you guys rent I was relocated 6 MI from destination and total I had to put 32 MI in which you guys charged me 79 cents and then the inconvenience traveling farther from the location I had rented the truck first you guys have horrible customer service by far the worst experience I've had with U-Haul you guys want to solve everything by giving a $50 credit but inconvenience to your customers

ORLANDO U. 
Rating:
5.0

Service was alright as it was,can't see any changes.

BRENDA S. 
Rating:
5.0

Great...

WILLIE C. 
Rating:
3.0

Poor customer service at desk. Lady was talking with coworker who was clocking out about personal things (school, work) and refused to help me in person when requested. She was not personable, and was confused by my asking for her help. Unfortunate customer service - but I guess it was early for her.

Brandon S. 
Rating:
5.0

Customer service lady was great!

ANDRIUS T. 
Rating:
5.0

Customer did not leave a comment.

VICTOR R.  |  First Impressions 
Rating:
4.0

The young lady was very perfectly well groomed and we'll mannered and helpful and kind

Imogene L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRANDON R. 
Rating:
5.0

Customer did not leave a comment.

Mary Lynn L.  |  First Impressions 
Rating:
4.0

The last time we rented on Friday, May 14, 2021, we made an appointment online to rent the truck. Even though I put in 24 hours online when we picked up the truck it only had 6 hours. The attendant would not change the time even though we rent from you every week and there were other trucks there. I would hope that U-haul would try to accommodate regular customers, but this was not the case at this time. The attendant would not go out of the way to try and correct the problem. I was very disappointed by this, and it inconvenienced us a great deal.

WILLIE J. 
Rating:
4.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

SERENA M. 
Rating:
5.0

Customer did not leave a comment.

Dionda H. 
Rating:
4.0

Customer did not leave a comment.

NICHOLE P. 
Rating:
4.0

There is a huge pole in the middle of my unit that takes a significant amount of space away from the area

Tiffany R.  |  First Impressions 
Rating:
5.0

The sales person went above and beyond to address any questions that I had about storage. An outstanding employee.

Richard J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAMUEL N. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Thank you to your helpful staff, especially Stephanie.

ANDREW K.  |  Overall Experience 
Rating:
5.0

Nothing fast and efficient.

HERMAN D. 
Rating:
5.0

Customer did not leave a comment.

NORMAN T. 
Rating:
1.0

No communication until the prior day of the reservation, I booked my Uhaul 3 weeks ahead and it was changed at the very last moment less than 12 hours, and the agent offered me the nearest uhaul alternative being 120 miles away from that of a different city.

Karthik I. 
Rating:
5.0

I couldn't find the gauge to tell me how many miles I had used.

SHIRLEY R. 
Rating:
3.0

The instructions on picking up/returning the truck via the mobile phone were very unclear causing a not so great user experience.

CORKY H. 
Rating:
5.0

Customer did not leave a comment.

TERRY J. 
Rating:
5.0

Keep doing what you're doing I'm well satisfy

ELOISE H. 
Rating:
5.0

Customer did not leave a comment.

REGINA R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEANDRE W. 
Rating:
5.0

Customer did not leave a comment.

ALJURITA P. 
Rating:
5.0

Customer did not leave a comment.

LADONNA W. 
Rating:
5.0

Customer did not leave a comment.

Wanda N. 
Rating:
4.0

Customer did not leave a comment.

DEMETRIUS B. 
Rating:
1.0

I left my phone in the truck, came back a hour or two later to retrieve it and it wasn't left in the lost and found property box and the manager on duty wasn't customer friendly.

Shannon C. 
Rating:
4.0

This was my first time renting from u haul and overall everything was okay. But I also wanted to rent a appliances dolly, and I put that in my order but when I went I assumed the dolly was gonna be in the truck and I should of asked but this location should work on communication.

rachelle S. 
Rating:
5.0

Good work guys

richard O. 
Rating:
5.0

great location, customer service,

JEFFERY M. 
Rating:
3.0

Customer did not leave a comment.

DANNY C. 
Rating:
5.0

N/a

GREGORY M. 
Rating:
5.0

Everything was good I have no complaints.

Sandra B. 
Rating:
5.0

Customer did not leave a comment.

SHERINE B. 
Rating:
5.0

cab was dirty, clean inside cupholders and wipe down dash better

Taylor E. 
Rating:
4.0

Thank you.

dotison M. 
Rating:
4.0

Customer did not leave a comment.

NORMAN T. 
Rating:
3.0

The general manager woman was upset over a dispute that happened between 3 men and brought her issues to me when I was going to need a longer time and she asked me. I ad to be given another vehicle because the 1 I was given driving door would not close according to the dash and the vehicle was only 1/8 full. I would ask to improve on customer service. The woman that got the truck was nice and polite but I understand time is of the essence but people are moving for a reason What the general manager did not know is that there needed to be a police escort and that was the reason but being upset about 3 men and forwarding that anger to another client is not acceptable because everyone has different lives and one does not know how a person woke up that morning. The gentleman that helped me turn my truck was polite as well.

MYRA C. 
Rating:
1.0

The location I made my reservation at (5155 S Cottage Grove Ave. Chicago, IL 60615) has its official hours listed as 9:30 - 4 pm on Sundays. However no one was in the office and the building was closed whenever I arrived at 11:30 am to pick up the truck I had reserved.

OLIVIA P. 
Rating:
2.0

Better customer service...make customers feel the satisfaction of wanting to come back. Personally not coming back

Tomas O. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

Ariel S.  |  Overall Experience 
Rating:
5.0

Everything was great! The young lady who serve me was professional and great! Customer service skills and everything was great for me. Thank you.

Kathlene W. 
Rating:
5.0

Customer did not leave a comment.

dominic p.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LUIS C. 
Rating:
1.0

Customer did not leave a comment.

DARWIN H. 
Rating:
3.0

Customer did not leave a comment.

JOHNNIE M. 
Rating:
5.0

Customer did not leave a comment.

ANDRE M. 
Rating:
2.0

Make sure the vehicles keep up with their maintenance The roadside service is horrible find a better way to assist your customers if the vehicle breaks down The waiting period for a customer to get help is entire to long do not send a truck out if the engine light and other lights are on get the truck service and last but not least all refunds should be given back to the customer if the truck has broke down if it is the company‘s fault

Belinda E. 
Rating:
5.0

Customer did not leave a comment.

John H.  |  Overall Experience 
Rating:
5.0

Special thanks and many blessings to one Angel Lyles for her professionalism, guidance and over all knowledge of the needs and concerns of the Bridgeport community and residents. Just an absolute staple! Great experience, great team, satisfied customer!

Christopher G.  |  Overall Experience 
Rating:
1.0

It has been the worst experience ever. First i get into an accident and now they charge my account 3 months later. Then try to charge me for gas. Ill never use uhaul ever again.

RAKIA P. 
Rating:
5.0

Nothing

LIZA B. 
Rating:
4.0

I had troble with renting a storage room. The agent booked me for the room, then taken it back due to the room being occupied. The agent's lack of attention to details and protocol cause me to have a different room farther away from the entrance that which I requested because of my disability.

Sharice J.  |  First Impressions 
Rating:
5.0

Staff here was always professional and went out of their way to be helpful.

DARRELL P.  |  Overall Experience 
Rating:
1.0

This lady she have a very bad attitude like a kid / not professional at all / service very bad. I will never come back to this location. I hope someone to give me a call. To explain the situation.

WALID A. 
Rating:
5.0

Customer did not leave a comment.

Eduardo L. 
Rating:
5.0

Customer did not leave a comment.

ALEXEY V. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW W. 
Rating:
5.0

Customer did not leave a comment.

Alison F. 
Rating:
5.0

Customer did not leave a comment.

Monyett C. 
Rating:
4.0

Everyone was helpful and very nice

James C. 
Rating:
4.0

Customer did not leave a comment.

Tammy W. 
Rating:
1.0

Service

JAMES R. 
Rating:
1.0

Young lady there is a staff of U-Haul very disrespectful very unprofessional I will be reaching out to corporate about my experience with her.. when I asked her to speak to the manager she told me she would call her for me because the manager is her aunt and she can see what she wants.

LANCE T. 
Rating:
3.0

On my initial call to verify my pickup location and time, a female named Taylor was not professional at all. When she picked up the phone, I introduced myself, then asked for her name. She was sort of rude and asked why I needed her name. I asked her if I had reached uHaul? She said yes, I again asked for her name, she responded with, why do you need to know my name? I introduced myself again, and mentioned I would like to know with whom I was speaking to. Just as you would like to know my name. Eventually she stated her name was Taylor. Ms Taylor need to be trained on how to answer phone calls from customers. And get rid of the attitude like I'm bothering her.

Thomas C. 
Rating:
1.0

Bad service. I lost 30 minutes to find the truck, nobody told me when i can find the truck number, Olso it has damage crash everywhere and dirty. The lady at customer service is lazy works very slowly with bad moods.

MARIA B. 
Rating:
5.0

The or niece

GEORGINA A. 
Rating:
2.0

attendant can be more professional, customer oriented, knowledgeable, his explanations of service made more emphasis on penalties rather then service.he appears indifferent how he treats customers.

ADRIAN T. 
Rating:
5.0

I'm glad this is my neighborhood Uhaul location. Friendly efficient customer service. I usually rent trailers to pick up furniture around town and return after closing. No issues.

Sarah W. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
3.0

Extremely poor customer service. Fire general manager Angel Lyles. If the general manager is given off attitude and not trying to explain to the customer in a professional way I can only imagine how the employees working under her react to customers. Her communication Skills are non-existent from the beginning to end.

darrell M. 
Rating:
5.0

Customer did not leave a comment.

PARIS F. 
Rating:
1.0

Customer service was poor, overcharged me and chose the wrong drop off location 200 additional miles away from requested destination. After trying to correct the cashier they stated to just call the nearest uhaul when I needed to drop off truck and that they would refund me for miles that were unused.

SAMUEL P. 
Rating:
5.0

Nothing employees were great at answering all questions and explaining everything I needed to know

Peter U. 
Rating:
2.0

Just unprofessional. Bad communication.

randie r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LADASMA H. 
Rating:
5.0

Customer did not leave a comment.

GREGORY H. 
Rating:
5.0

Customer did not leave a comment.

Lauren A. 
Rating:
5.0

Don't charge me for the rental

ANTHONY M. 
Rating:
5.0

Customer did not leave a comment.

Stephanie B.  |  First Impressions 
Rating:
5.0

Quick, easy and close to home. I wish they would have tried harder to sell me on renting a dolly lol. I needed it . ;)

Fernando Z. 
Rating:
1.0

The manager needs customer service training and could use active listening skills. Our reservation was mishandled and we were met with blatant attitude and disrespect for our time. I have been working with corporate customer service to get this resolved for weeks. I hate to leave a bad review but someone should be made aware of the opportunity that continues to exist.

Colleen C.  |  Overall Experience 
Rating:
4.0

Nothing

LILLIE M. 
Rating:
4.0

Customer did not leave a comment.

Janay D.  |  Overall Experience 
Rating:
5.0

The man that took care of everything, I believe his name was Eddie, was very nice. He explained everything to us and made it easy to find our unit. The place looked very clean and I hope it stays that way. We had poor experience at another facility, that is why we came here.

Roland G.  |  First Impressions 
Rating:
5.0

I've been at this location since it opened and have really enjoyed the team here for storage.

Nicholas L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yuyang J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLORIA W.  |  First Impressions 
Rating:
2.0

There was no access for 2 days. I paid for 24 hour access and was not able to get in. Also the storage unit was not the correct size I requested.

LaShauna P.  |  First Impressions 
Rating:
5.0

Everything went smooth and was a quick process regarding storage space rental

aquarius l.  |  First Impressions 
Rating:
5.0

I Loved good customer Service U Haul provided. organized and Professional place of Business. I will Recommend this Location to everyone I know. Thanks Benkita Jenkins Gale Reed

Gail R.  |  Overall Experience 
Rating:
1.0

I was told that I will receive a refund by canceling the request to attach my car and also returning the truck earlier than required but I still have not received any refund i had to call five times about this order and it was still messed up. overall, this is just poor customer service and I would not recommend it. I am waiting on my refund

Jennifer A.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

andrenne k.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

jOSE A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennifer g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominique S.  |  Overall Experience 
Rating:
2.0

I was severly overcharged and only told I would receive a partial refund by Angel the Manager.

darlene b.  |  First Impressions 
Rating:
5.0

The staff is very helpful! Angel is AMAZINGGGGGGG! She works really well under pressure, she’s very good at multi tasking and she care about the customer and the customer’s needs. Her and her team go above and beyond to ensure customer satisfaction. I loveeeeee itttt! I pray for promotions and elevation for the staff members there from the men to the women, they were all great! My experience with uhaul is great and I’ll highly recommend this specific location to anyone who is need of a unit or a truck. Thank you all so much. Angel and her staff rock!

Ahtiona C.  |  Overall Experience 
Rating:
5.0

Thank you to the girls in the office. Taylor and the other young lady. You 2 were always so nice and so helpful. God Bless you both.

Jennifer R.  |  Overall Experience 
Rating:
5.0

On this move I used Uhaul 3 different times. 1 to arrange for help to move, which was Great! Saved my back from moving to the 3rd floor! 😀 2- I rented a van for my small items that I needed an extra day. The staff was really nice. 3rd- 2 young men are the reason I would return. One of them stayed on the phone with me 10 minutes while I waited for my daughter to bring my keys. That was really nice. The other young man was friendly, helpful and answered all my questions and made me laugh even when I was scared when I saw the mouse trap. No mice came home with me. They did when I used another company. Great job Pershing Uhaul!!! I'll see You all again on my next adventure!😀

Judith G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shonna P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stacey F.  |  First Impressions 
Rating:
5.0

The staff was very patient and helpful and I would recommend them to my family member and friends.

Karen C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jackie K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mike S.  |  First Impressions 
Rating:
5.0

Eddie was great

Katrina S.  |  First Impressions 
Rating:
2.0

Rude and refused to refund any money after close out. Paid for the month only stayed 2days

Anthony I.  |  Overall Experience 
Rating:
4.0

Staff very pleasant. Allowed me to make small payments some months.

Gail M.  |  Overall Experience 
Rating:
4.0

I do have a problem as far as paying rental on unit 1349 at location 757030. I usually pay my rental fees via the uhaul app. However, I've been trying to pay on unit 1349 and I can't access the unit and customer service reps at 1-800-go uhaul couldn't find it either!!!! I know I'm late with the payment, however I still want the unit. Please contact me, Lorena Nellum at 312-487-8891.

Lorena N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ariel S.  |  First Impressions 
Rating:
5.0

There’s a female manager there who always went above and beyond to assist me with all my facility needs.

Emeka O.  |  Overall Experience 
Rating:
5.0

It is always a good experience at your locations. Thank you very much.

ROGELIO M.  |  Overall Experience 
Rating:
4.0

I can not print my receipt that was email to me because it wasn't come in a printing format, that was not cool.

Supreme S.  |  First Impressions 
Rating:
5.0

Great customer service

Ellis W.  |  Overall Experience 
Rating:
5.0

I was very happy.

vernon e.  |  Overall Experience 
Rating:
1.0

The 2 ladies were very nice and took care of each customer efficiently. However would it being a Saturday and the end/beginning of the month, there should have been more staff available. Waited 1 hour

Sharon C.  |  First Impressions 
Rating:
4.0

The location is very convenient. Staff was friendly and helpful.

margarita H.  |  Overall Experience 
Rating:
1.0

Absolutely terrible. I will be taking legal action very soon!

Tony C.  |  Overall Experience 
Rating:
1.0

I wasn’t told I needed an access key for after hours moved. I assumed since the truck was reserved in the evening, in the middle of my move I was locked out. my storage was open unlocked

Erica W.  |  Overall Experience 
Rating:
4.0

Eddie has really good service

arnita C.  |  First Impressions 
Rating:
5.0

The staff was wonderful.

bessie t.  |  First Impressions 
Rating:
5.0

Everyone at this location was helpful and nice.

Lavenia B.  |  Overall Experience 
Rating:
5.0

Great customer service

Katherine C.  |  First Impressions 
Rating:
5.0

N/A

NYZERA F.  |  First Impressions 
Rating:
5.0

Linda went above and beyond to help very friendly

Donna B.  |  First Impressions 
Rating:
5.0

Everything was excellent from beginning to the end

natasha l.  |  Overall Experience 
Rating:
5.0

I really enjoyed my experience with U-haul. I rented a trailer from MS to Chicago. When I arrived at the facility my storage was ready. And the staff was polite and helpful.

Mary J.  |  Overall Experience 
Rating:
4.0

Very pleasant environment.

Gail M.  |  First Impressions 
Rating:
3.0

I am only giving this place an average due to the building itself. Customer service was horrible starting with the average worker all the way up to the manager Angel. Would rather deal w/ another comp

Miranda N.  |  Overall Experience 
Rating:
1.0

The wait was horrible only one worker and she couldn't do it on her own.it was really bad

Ellis W.  |  First Impressions 
Rating:
5.0

Overall great service.

thomas r.  |  Overall Experience 
Rating:
2.0

It was good service getting everything set up. Once I moved out of storage they over charged me 3 months. It was a huge hassle in getting my money refunded.

Elaine C.  |  Overall Experience 
Rating:
5.0

The young lady who assisted me on my last day was so nice a helpful. She was very patient with the line she had all by herself. If I had to add anything to this place it would be more workers like her

Tanika H.  |  Overall Experience 
Rating:
5.0

Very nice and straight to the point .

randie r.  |  First Impressions 
Rating:
5.0

Excellent customer service & fast service

natasha l.  |  First Impressions 
Rating:
5.0

Good job

David S.  |  First Impressions 
Rating:
5.0

This UHaul facility was an excellent choice for my needs.The Manager Ms.Angel Lyles is one of the most competent hardworking person I’ve met in a while,excellent attitude,knowledgeable,helpful.

john d.  |  Overall Experience 
Rating:
5.0

The General Manager (Angel) was very helpful while she took care of several customers in record time. And the young lady (Taylor) that was working with her performed her duties well.

Mary J.  |  First Impressions 
Rating:
5.0

Angel was very courteous, professional and friendly. Fast service and the building was very clean. Thank you!

Meekin F.  |  First Impressions 
Rating:
5.0

Everything was thoroughly explained...

sabeel e.  |  First Impressions 
Rating:
5.0

Service was above and beyond. I was very happy with how I was treated. I will definitely use their services again.

ADDIE C.  |  Overall Experience 
Rating:
5.0

I was glad to find out that we had one in our neighborhood. Everyone was very Friendly and Nice. Thank you for your Service.👌

Glenda J.  |  First Impressions 
Rating:
5.0

Thanks Angel &Beauty you two rockkkkkkk

ROBBIN M.  |  Overall Experience 
Rating:
1.0

Hey so my stuff pictures of my kids my baseball cards and stuff I have on a kid I've been sick and I asked him I've been in and out of the hospital and when I called them they said they weren't going

mike r.  |  Overall Experience 
Rating:
5.0

THERE WERE MOUSE DROPPINGS IN OUR STORAGE UNIT AND WE NEVER HAD MICE. ALL IN ALL, I APPRECIATE HAVING A PLACE TO STORE WITH SUCH KIND PEOPLE. VERY PROFESSIONAL. THANK YOU,

DEBRA P.  |  Overall Experience 
Rating:
4.0

Keep up the good work

Anthony A.  |  Overall Experience 
Rating:
5.0

I was very pleased with this location The staff was awesome, so friendly helpful and KIND . I was so happy I had chosen that location . Thanks for having awesome staff

Lenora G.  |  Overall Experience 
Rating:
5.0

The onsite representative was professional and courteous, she went above and beyond my expectations. The facilities are clean, secure and well maintained.

Alonzo D.  |  Reservation 
Rating:
2.0

Charged for cleaning in error after being told I was good to go upon returning the van.

Crystal L.  |  Overall Experience 
Rating:
3.0

I moved out of the storage 8/16 and i got letter every week saying my rent is late. You all sh ou uld know when a person move in and out . That did feel good opening up letter saying you late.

shirley p.  |  Overall Experience 
Rating:
1.0

Waited over an hour because the person who was authorized to check people in was not in the store. Unacceptable. Then to get assigned a unit that was not easily accessible.

olamide m.  |  Reservation 
Rating:
5.0

Everything nice, could use more employees on site

VICTORIA C.  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top