I was charged $107 for unknown reason and never got an answer!Noe M.
Customer Reviews for U-Haul Moving & Storage of Bulldog Blvd
Provo, UT 84604
(Directly South of Walgreen's Southeast of Deseret Industries)
Services at this Location:
- Mon–Thur7 am–7 pm
- Friday7 am–8 pm
- Saturday7 am–7 pm
- Sunday9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Edna A.
Customer did not leave a comment.Darrell C.
Customer did not leave a comment.Paul L.
Customer did not leave a comment.Arturo L.
Customer did not leave a comment.Cliviane G.
The truck was terrific, but it smelled like cigarette smoke. Unfortunately. Not a great experience for that reason, but otherwise oklinda R.
Everything went seamlessly, couldn't ask for a better experience. Very professional group!Ralph A.
Customer did not leave a comment.Naomi W.
Customer did not leave a comment.Leonard B.
Everything was great ! We were able to make reservations three days early. When the moving day came the trailer was ready and all the staff was helpful and knowledgeable. It pays to go to a real uhaul rental agency. The cost was reasonable too !!!DENNIS B.
Always reliable equipment and knowledgeable staff.KEITH M.
Great trip.Louis N.
Customer did not leave a comment.PAUL L.
Only issue was the self declared “homeless gentleman “ blocking the hall beyond the “secured” entryMichael M. | First Impressions
Customer did not leave a comment.TROY V.
Customer did not leave a comment.josh W.
Customer did not leave a comment.HURMAN D.
Customer did not leave a comment.Greg R.
Customer did not leave a comment.dave O.
Customer did not leave a comment.Tenille T.
The van had a loud wind noise around the driver's door.Michael B.
Customer did not leave a comment.Jacob A.
These guys were kind. I'll definitely be backZACHARY F.
Customer did not leave a comment.Eric G.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Yasuhiro S.
Fix drop off process somehow, i had to take multiple pictures of proof the truck was clean because it kept deleting them for some reason.Ola L.
Customer did not leave a comment.Tyler B. | Overall Experience
Customer did not leave a comment.TOMMIE Y.
Customer did not leave a comment.Deborah B.
Customer did not leave a comment.Rodney B.
I was referred over last minute, without reservation, by a nearby (sister?) location that didn't have the size of truck I needed, and the staff was very courteous and helpful, ensuring that I got and understood everything I needed. Really pleased, thank you.Aaron D.
Customer did not leave a comment.Bret W.
Customer did not leave a comment.Randall N.
Customer did not leave a comment.VANCE J.
Customer did not leave a comment.Christopher D.
I CAME IN THIS AFTERNOON TO RENT SOME EQUIPMENT TO MOVE HOUSEHOLD GOODS. I ASKED THE CLERK WHAT HE WOULD CONSIDER THE LOW-COST OPTION, AND INSTEAD OF TRYING TO UPSELL ME ON SOMETHING, HE TOLD ME THE MOST INEXPENSIVE OPTION THEY HAD IN THE STORE. AFTER REVIEWING OTHER ALTERNATIVES, I RENTED AN ENCLOSED TRAILER BECAUSE THE WEATHER WAS INCLEMENT. I WAS IN AND OUT VERY QUICKLY, USED THE TRAILER FOR LONGER THAN I THOUGHT I WOULD, AND RETURNED IT JUST BEFORE CLOSING TIME TONIGHT AT 6:55 PM. I WAS WELCOMED AND TREATED WITH RESPECT. THANKS FOR A GREAT EXPERIENCE!JAMES C.
Customer did not leave a comment.Brenda G.
Customer did not leave a comment.Nathan L.
Customer did not leave a comment.Christine W.
Customer did not leave a comment.Darla H.
Excellent Service!EDDIE E.
Customer did not leave a comment.Julie M.
Customer did not leave a comment.Albert N.
Customer did not leave a comment.Ginni P.
Customer did not leave a comment.Keegan D.
Over fueling should be credited back to the customer. Especially with these gas prices.DAN L.
Such friendly people at this location and go above and beyond to help you.joyce B.
The service was quick and efficient. The two girls working there while I was there very very informed and very personable. And when I return the van I took care of it right away it was hardly any weight either time. However your officers really Quiet cold. Need some heatNancy S.
Other than the unit having opened blankets and an open dolly in the back when I arrived at my location, everything went quick and smooth and the process was super simpleDaniel E.
Customer did not leave a comment.Curtis H.
Great & Friendly Staff!Josh W.
Really don't know. Everything was great as always. Have used this location several times and will continue too. Professional and friendly peopleSandra H.
Customer did not leave a comment.Khristey W. | Online Move In
I was served by Demi in Provo. She was efficient and very personable. It was obvious she new her job and made the transaction easy. If the time should ever come to need another rental in Provo I would be happy to have her take care of the transaction.dana D.
Customer did not leave a comment.Richard H. | First Impressions
Not much parking space for customers. Mostly it's U Haul trucks! But the people knew their stuff and were prompt and courteous.Lorraine B.
Customer did not leave a comment.Harlan M.
Customer did not leave a comment.Cassandra W.
Nothing comes to mindKeith L.
Had to have the work redone. Apparently such a bad job that Uhaul CenTex said it is amazing our car.had not.caught fire. At least 3 areas of.wiring problems.Bryan K.
Customer did not leave a comment.Blair K.
Customer did not leave a comment.Jeremy S.
Great service. Friendly upbeat team Thank youPaul S.
The girl who helped me out when I got to U-Haul to start my rental was amazing. I rent from U-Haul maybe two or three times a year. And this is the best worker that I have come across in years at U-Haul. She was super friendly helped me understand everything on the agreement. I feel like she went above and beyond what was needed!!Austin S.
Customer did not leave a comment.Rachel B.
The workers were very helpful and friendly and my storage unit was clean and well kept. In addition, I was able to make payments online easily.Danielle E. | Overall Experience
Customer did not leave a comment.Steven R.
The staff were incredibly helpfulCraig S.
I would tell them to go to Home Depot they charge a dollar a miledavid H.
Customer did not leave a comment.Thayne B.
Just be customer friendly and you will continue to do well.brad D.
Told me online it would cost 37 dollars then went and had to pay almost 60 very poor advertisingDion W.
Customer did not leave a comment.Lance M.
Customer did not leave a comment.Phillip E.
Complete opposite of pickup locationBenjamin M.
Everything was fine quick easy processMelissa H.
It wasn't available where I live had to travel 20 miles to pick it up and I had to have it the next day to deliver a Xmas presentSamuel N.
Customer did not leave a comment.Joseph P.
Customer did not leave a comment.Jason K.
Staff was friendly and quick during our interaction. I was told I would be contacted when the work was completed, and as far as I am aware I received no call, text, or email appraising me of that fact, but it was of no consequence. I just went back at the end of the day, which was the latest that it was supposed to be finished, and it was ready. We'll see how it performs on our next road trip, but I have no qualms about that.Brenden T.
We weren't thrilled that our truck had a cracked windshield but it wasn't bad and didn't cause any problems during our move. That is something that needs to be fixed before giving it to someone else.Emily B.
Customer did not leave a comment.LuDene W.
Customer did not leave a comment.Randy G.
They forgot to do the wiring harness and we were still charged for itScott H.
Helper Annette was a knowledge worker. She was able to answer all my questions.mark M.
Customer did not leave a comment.Sergio N.
Customer did not leave a comment.jeff M.
Customer did not leave a comment.John G.
When inquiring about rental units on the phone, the person on the phone was not clear that a second floor unit was up some stairs and it is double stacked on top of another unit. All other UHaul properties I have ever seen, were literally a floor of units that you can roll items into from an elevator I had no idea to to ask any other questions I have rented other kind of units This type should have been explainedRaylene E. | First Impressions
Customer did not leave a comment.David L.
Customer did not leave a comment.jacob s. | Overall Experience
I have already filled our one for the rental of a unit concern at the drop offRAYLENE E.
People were great, store was clean but truck should not be in circulation. It's very damaged and the dent in the driver door make it almost impossible to safely close. You have to really slam it but the wind whistles through as the door jam is bent. Not a good representation for the company but overall the truck served the purpose in terms of moving, ramp etc just fineWayne D.
Each person in both locations acted in a very professional manner to resolve the glitch in the system but overall the outcome was satisfactory to allow me to accomplish my tasking. Definitely rent again, thank you!Scott G.
I called customer service and booked an appointment but apparently it didn't save and they didn't order the part. I was frustrated and distraught considering my move was coming up. Luckily the girl at the counter was understanding and helped me reschedule. I went in on my rescheduled date and I was impressed with the technician. He was less versed with stick shift and wasn't above asking me to help move my own car. I actually appreciated that over finding out that he ground the clutch and was too prideful to ask for help. The tech was a trooper. Good guy.jarom B.
A difficult job done well.joe M.
The women working there was the absolute best. She was so knowledgeable, helpful and kind. This lady needs a raise!Mathew E.
Customer did not leave a comment.Samantha S.
Customer did not leave a comment.Andrew D.
Customer did not leave a comment.David R.
Customer did not leave a comment.Bertin M.
Customer did not leave a comment.kyle W.
Best customer service I have received ever at UHaul. The manager, Alaska went above and beyond to help me.Stephen N.
Customer did not leave a comment.henitoni F.
Customer did not leave a comment.Ted S.
We were pleased with the storage facility. We didn't need it any longer because we had a shed built on our property. As for areas for improvement, we felt the facility as a whole was well lit and well organized. But we had to supply our own light for the storage unit itself since there's no lighting inside the units. Also, as the price of our unit increased over the years, we felt it had become too expensive for us to continue.BRUCE Y. | Overall Experience
Customer did not leave a comment.LARISSA L. | Overall Experience
mason helped me out and was awesome!! he got me a good deal and made sure i had exactly what i wanted!! this man REALLY knows how to do his job!!ASHLIN L. | First Impressions
Customer did not leave a comment.McKell R. | First Impressions
I thought the facility was nice and it was mostly convenient. My only issue is my unit had to be accessed by stairs and I did not know that when I reserved it online. It was still nice it just meant I needed a second person to help me move my belongings which was less convenient.Addison R. | Overall Experience
Customer did not leave a comment.Raymond Q. | Overall Experience
My ONKY complaint is the parking. The lot is so crowded with trucks and trailers that it is very difficult to access the storage units, and the few parking spaces that are by the door to the storage were blocked by empty trailers every time we were there! Plus, all of the trucks parked so close to the driveway made it impossible to see the traffic when pulling out of the parking lot. Other than that one thing, great experience! I was very impressed by how clean the storage units are.Cristyn C. | Overall Experience
Customer did not leave a comment.mary g. | Overall Experience
I always have excellent experience at this location that’s why I always go back to them.Brenda P. | Overall Experience
The staff went way beyond serving my needs; kind, friendly and very informative. I’m super impressed, no way over the top happy with the service. Go Team Go!!BILL C. | First Impressions
I wish I had known that I was getting a storage unit that I had to use stairs to get to, and that there was no kind of elevator access. That was not made clear to me and the resources I had were not super obviously available either- there was a lock conveniently in my storage unit, but I had to go to the front desk to find that out, for instance.Alicia S. | Online Move In
Customer did not leave a comment.rick j. | Overall Experience
Feels like scammed. They didn’t let us know the storage units are ceiling Who the people use storage for only light stuff on sealing? In general, it’s common sense that using storage means putting heavy stuff unless you guys are stupid elementary school kids. By the way, the staffs are horrible too. The young man and the girl who is working there, don’t know what are they doing. They are just chatting and joking. Even not at all helpful for us. I have used several storage services, but this experience is the worst. They said they will refund it, but still, it’s not done yet. I HAVE TO SPEND MORE EXTRA MONEY TO RENT A TRUCK AND ANOTHER STORAGE SERVICE. THEY JUST WASTE MY MONEY AND TIME. PERIOD.Chungnam H. | First Impressions
Customer did not leave a comment.Neftali z. | First Impressions
Customer did not leave a comment.Addison R. | First Impressions
Customer did not leave a comment.Chad W. | First Impressions
They were all very helpful.Lynne F. | Overall Experience
Good service and nice workerskaren v. | Overall Experience
Keep up the excellent work! Thank you so much!Aubrey M. | First Impressions
Customer did not leave a comment.Mariler B. | Overall Experience
Customer did not leave a comment.Mariler B. | First Impressions
Customer did not leave a comment.julie h. | Overall Experience
Great teamMichael R. | Overall Experience
Great group of employees ThanksMichael R. | First Impressions
Customer did not leave a comment.Christian K. | Overall Experience
The staff were very friendly and helpful during my much-stressful move. Not only were they conveniently located close to where I was moving, allowing more access to my storage units, but any additional items I needed to buy were just simply charged to my card on file rather than having to wait in line to ring them up and purchase separately. The prices were a bargain, especially for the time that I needed to move in. I had just enough space to hold all my belongings, which was amazing. I'd definitely give these guys more of my business!!!Tyler B. | Overall Experience
Angela was phenomenal! She was very friendly and professional. The storages are clean! Keep up the great work!dylan s. | First Impressions
Alaska went above and beyond to help me with my lock issues on my unit.kimberly c. | Overall Experience
Customer did not leave a comment.Kyle C. | First Impressions
Excellent serviceAngie H. | First Impressions
Customer did not leave a comment.Grace S. | First Impressions
Customer did not leave a comment.Tom D. | First Impressions
Customer did not leave a comment.Tyler B. | First Impressions
Customer did not leave a comment.Anna T. | Online Move In
Customer did not leave a comment.Emma A. | First Impressions
Customer did not leave a comment.Richard R. | Overall Experience
Customer did not leave a comment.mahana a. | Overall Experience
Customer did not leave a comment.BRENT B. | Overall Experience
Customer did not leave a comment.Marilyn B. | Overall Experience
Customer did not leave a comment.Judith T. | Overall Experience
Customer did not leave a comment.Kenda L. | Overall Experience
Customer did not leave a comment.sarah f. | Overall Experience
Customer did not leave a comment.Kristine R. | First Impressions
U-Haul on Bulldog is an easy-to-access facility. The staff was helpful and friendly. The rates were extremely reasonable, especially coming from a larger urban area! The parking lot was easy to navigate for a U-Haul facility (none of them are super easy).Brynne g. | First Impressions
Very convenient location and quick and easy in-and-out access. The online process took a bit longer than I would have expected with all of the information that was required, but other than that, it was a smooth process.Rebekah B. | Online Move In
I think I should be able to access my belongings no matter what the time.Jessica C. | First Impressions
I had good support from the staff, in particular, Dustin, who could always handle whatever I needed.SCOTT B. | Overall Experience
Very grateful that I was given two months gratis and even though upper management said no, the local management honored it. Very grateful for that. They are shorthanded and work hard.Aaron A. | Overall Experience
I did not select 24/7 access on the storage end, but an online chat cleared that up.robert c. | Overall Experience
Loved using the unit and it was nice and easy to cancel once I was done!Kavan H. | Overall Experience
Staff very helpfulCarla M. | Overall Experience
Very convenientAleck M. | Overall Experience
It was a great experience with renting a storage space. I got the storage space that I wanted and they provided a cart to use to take things from your car or truck to the storage unit.Jennifer o. | Overall Experience
We had a great experience with the storage unit we had for over 3 months.jennifer d. | Overall Experience
I would like to recognize Kathy she was outstanding she knew her work and she helped me get two storages as close as possible together so I'm very gratefulJanice M. | First Impressions
Justin was always helpfulBrent S. | Overall Experience
GreatThomas D. | Overall Experience
very thorough, quick, and easy to rent and return equipment. Very good driver as well.Ellia C. | First Impressions
Great experience - friendly and helpful staff.S David C. | First Impressions
I have no comment.Kenneth L. | Overall Experience
Never received a call to notify me that my box was there and nothing was done to correct the situation because I lost wages since I could not work waiting for my box to be ready. Worthless serviceCaitlin H. | Overall Experience
really liked the staff at this location, really helpful and good folkGregory C. | Overall Experience
GAdam B. | Overall Experience
Everything was great. The friendliness of the staff was again the best part. My only criticism was the lack of parking. There seemed to be far more trucks on site this August than August of 2017.Matthew H. | Overall Experience
Great people to work withGayle S. | Overall Experience
Tanks for everything,gustavo g. | Overall Experience
Thanksemily h. | Overall Experience
Steve did a great job. He called me a few days in advanced to make sure our U-Box order was correct. He was extremely helpful and friendly when we came to pick up the boxes.William G. | Overall Experience
We have had excellent service over many years with storage & moving needs at this U-haul location.LEE B. | Overall Experience
N/AKerigan R. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Trailers & Towing
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Trucks for Sale
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!