Customer Reviews for U-Haul Moving & Storage of Butte

30 reviews

3300 Harrison Ave   Butte, MT 59701

(406) 565-4060

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021: 9:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(406) 565-4060

3300 Harrison Ave
Butte, MT 59701

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021: 9:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Wish you had a single day rate for trailers, otherwise, very good..

JASON DUANE P. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY C. 
Rating:
5.0

Customer did not leave a comment.

Karen H. 
Rating:
5.0

Customer did not leave a comment.

SCOTT C. 
Rating:
5.0

Great customer service!

MARY B. 
Rating:
5.0

Not much So long as the management and staff maintain their courteous, friendly and professional demeanor there will not be much room for improvement.

WILLIAM J. 
Rating:
4.0

Great customer service from pick up to drop off.

DARRELL L. 
Rating:
5.0

I showed up just after closing but the agent checked me in. Thank you for great service!

ROBERT T. 
Rating:
2.0

After drop off I called the 24 hour service to let them know the problem and that we had returned the trailer early though we did have plans for it the next day. We didn't want to risk any hazards. We did get disconnected, but I had explained the problem with the trailer. At about 2 hours after the planed drop off the store calls and said we did not return the trailer and wanted to know when we planned to. I told her it was returned the previous night and where it was parked. She said she'd have someone look again. I explained the issues we had the night before. She apologized and said she would note it so no other customers would have that issue. I explained that I was unable to use the trailer for several planned hours and wanted to know how we could rectify that. She said she would have someone call me.... no one did. All I wanted was a chance to use another trailer for a couple of hours to help complete what I needed to get done. I wasted extra gas having to drive behind the trailer from town to town and didn't get to use the trailer for the whole alloted time because it wasn't safe without a following vehicle. No attempt has been made to rectify this situation.

REBEKAH G. 
Rating:
5.0

Customer did not leave a comment.

KENNETH S. 
Rating:
5.0

Customer did not leave a comment.

JASON W. 
Rating:
5.0

Customer did not leave a comment.

Hailey S. 
Rating:
5.0

Customer did not leave a comment.

BLAINE C H. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY H. 
Rating:
4.0

excellent service the hookup was great

DALE Z. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

Mike C. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
4.0

I arrived to this shop a little after the time it should have been opened, according to the hours listed on the door, but no one was there. I waited 30 minutes and still no one showed up. So I had to call the 800#, which they checked me in and asked me to leave the keys in the after hours drop box. Disappointing for sure.

shelli T. 
Rating:
5.0

Very helpful, very easy, best uhaul experience I have had.

SHANE W. 
Rating:
4.0

Customer did not leave a comment.

Jamie D. 
Rating:
5.0

Without Jessica, the manager of the Butte location, this transaction would have been a major disappointment. The trailer reserved at another U-Haul location was not available due to an IT problem. Jessica was willing to work with our time/schedule constraints to make this rental transaction work for us. U-Haul definitely needs more people with Ms. Jessica's skills at their retail locations,.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

BRIAN A. 
Rating:
5.0

I had to get a car trailer. The employee (Jessica) went completely out of her way to help me. Thanks for the excellent service!!!!!!!! Makes me want to move to Butte.

Derrick F. 
Rating:
5.0

The Butte location was used was fantastic!

SCOTT P. 
Rating:
4.0

I think I was over charged for miles? Thank you

TIMOTHY S. 
Rating:
5.0

Not much. I arrived at the Butte location (the former K-Mart building) shortly before closing. I was greeted promptly and the check-in of the truck went seamlessly. The woman who assisted me was professional, polite, and pleasant.

ROBERT C B. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top