Customer Reviews for U-Haul Moving & Storage of Cape Girardeau
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Cape Girardeau
William S. on
Nothing professional friendly services at their best
Rebecca B. on
Certain lights on trailer, sales guy said we for "show". Those "show" lights were the running lights which did not work. Luckily, I had my son driving behind me the 80 miles home in the dark. I informed staff upon return of trailer about running lights not working.
Eugene W. on
Very friendly and courteous personnel and just was a good place to do business.
Paula B. on
Wait time for assistance seemed a little long when returning. Only one employee there.
DEREK N. on
Internet was down so myself and others had to wait up to an hour to get our rental. No fault of the gentleman working the counter, he actually did a great job getting people processed through what appeared to be an older system so props to that guy. Wasn't terrible but definitely cut into my day which was already on a time crunch.
gene M. on
All went fine
Heidi I. on
The trailer had broken glass in the bottom.
Richard H. on
Not sure. All employees were very halpful.
Linda M. on
Dylan is wonderful to work with. Always kind and goes the extra mile for us. He gets Five stars ?? ????????
Deborah C. on
I Would Recommend To Friends And Family
Beverly B. on
My experience was phenomenal! I was able to turn in my trailer rental at the Cape facility; I lost the key to my trailer and the staff helped me with that too! I also got a unit for one month free!
Shaton H. on
The team there is amazing, and the General Manager is awesome he’s very helpful with everything you need and ask. #Teamu-haul wonderful family oriented crew, I’ll continue doing business there.
James K. on
Nice place to rent. Good to have a free Rental thanks
travis m. on
A bird managed to tear through the ceiling of my 5x10 storage unit. The ceiling seemed like nothing more than some cheap fabric. There was bird poop, feathers, and straw all over my stuff.
D'ARTAgnan M. on
Good squad of people. Always helping me out.
Vernita T. on
Received service expected
Steven G. on
The door to my unit was so hard to open an average female could not have done it. A concrete "wedge" at the entrance would ease getting a hand truck in/out of units
amber s. on
Thank you for all thw amazing help during this crazy transistion to our new home. <3
Amy C. on
It was a very clean unit and the staff was very friendly
Jim C. on
All good
Afraica S. on
No worries
Afraica S. on
I was not happy with renting a truck this time it was extremely high. But I will definitely rent a truck in the near future. Because I use you all often.
Shelly A. on
The customer service representative who helped me at the Cape store was wonderful! He was polite and very professional. I was much pleased. :)
DIANE W. on
I appreciate all that the staff did over the time that I rented a storage unit. My only negative was how U-Haul the company would do automatic withdrawal without my consent.
Victoria S. on
Everything went smoothly. Staff were helpful and friendly.
Megan M. on
The gentleman that has helped us several times at this location is STELLAR. I believe is name is Mark and he's always very friendly and helpful.