Customer Reviews for U-Haul Moving & Storage of Cathedral City

8,760 reviews

68075 Ramon Rd   Cathedral City, CA 92234
(E OF GENE AUTRY TRL)

(760) 324-4518

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(760) 324-4518

68075 Ramon Rd
Cathedral City, CA 92234
(E OF GENE AUTRY TRL)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very happy with the reasonable rate. In the storage unit area, there were many rental trailers and trucks stored in the driveways between the buildings, which made it a little tricky to maneuver through with a truck pulling a trailer.

Michela S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Niccola B.  |  First Impressions 
Rating:
5.0

The Phoenix staff very helpful, except one person.

James M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tayren B.  |  Overall Experience 
Rating:
5.0

Except for the the guys who were working Christmas Eve when I returned my trailer. I will most definitely be talking to the manager Spencer about it.

Deanna W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward P.  |  Overall Experience 
Rating:
1.0

Our storage unit got broken into and they failed to even contact us. FOR TWO MONTHS. Only reason we found out is because my husband and I went down there. Would NOT recommend.

Kayla G.  |  Overall Experience 
Rating:
3.0

One employee on a Friday afternoon trying to help 20+ customers. Long wait time to return gate remote. Never able to access real person at location by phone.

Ivy F.  |  Overall Experience 
Rating:
5.0

We moved from Washington state. Everything U-haul has been above expectations! I am so impressed,. Everything has been perfect every step of the way. We have not unloaded our U-boxes yet to see if we packed them well.

James E.  |  First Impressions 
Rating:
5.0

The team was Awesome from greet to finish!!!

Shane K.  |  First Impressions 
Rating:
5.0

nice good group, great experience

rems t.  |  First Impressions 
Rating:
5.0

Service was great

Jeffrey B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Warren H.  |  First Impressions 
Rating:
5.0

Very satisfied w/all UHAUL has to offer!

Eileen C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David m.  |  First Impressions 
Rating:
4.0

Phone calls are routed to 800uhaul and hold times are over an hour.

Ivy F.  |  First Impressions 
Rating:
5.0

I was very satisfied with everything thank you w

Joseph S.  |  First Impressions 
Rating:
2.0

Office staff could care less about customer service. It is only because I live in L.A. during the week that I keep my belongings stored here. The vermin droppings in the storage area is disgusting.

PAUL D.  |  First Impressions 
Rating:
5.0

Spencer,Mgr, and his staff were professional, competent, pleasant. Highly recommend their services!

Mary H.  |  First Impressions 
Rating:
5.0

Exceptional customer service! Max and Bryan were very helpful and knowledgeable and very efficient. Great experience!

Melissa H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dave B D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Martinell G.  |  First Impressions 
Rating:
4.0

The staff and facility are excellent. The only reason for a less than excellent rating is the wait time I experience at multiple U-Haul locations and all times of the day or month or week. It appears U-Haul could upgrade your systems to help support your staff. Everything seems to take too much personal intervention. The new ap is an improvement, for sure, and keep it up. Thanks

Sarah W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven R.  |  First Impressions 
Rating:
4.0

Moving is at the top of the list of things I hate doing. However I must comment that renting from Uhaul was the easiest & hassel free experience of the move. Just wish there was better or more lighting since it gets dark so early. Thanks you Uhaul.

Alison E.  |  First Impressions 
Rating:
5.0

Your entire staff has been amazingly professional and personable. I have been ill and I’ve been moving without any help until yesterday and they have made This process extremely simple considering!!

ANDRES B.  |  First Impressions 
Rating:
5.0

Knowledgeable and courteous. She took the time necessary to answer all my questions and gave me a personal attition your. satisfaction from my storage unit.

Timothy A.  |  First Impressions 
Rating:
5.0

This place has the BEST staff. Store is always clean, stocked and cool. I’m a first time storage customer and had I known it was going to be so easy especially during a difficult family transition.

sandra r.  |  First Impressions 
Rating:
5.0

The whole team under Rudy's management at Cathedral City U Haul has provided excellent and efficient service.

Susan C.  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

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