Very happy with the reasonable rate. In the storage unit area, there were many rental trailers and trucks stored in the driveways between the buildings, which made it a little tricky to maneuver through with a truck pulling a trailer.
Michela S. | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of Cathedral City
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Phoenix staff very helpful, except one person.
James M. | First ImpressionsExcept for the the guys who were working Christmas Eve when I returned my trailer. I will most definitely be talking to the manager Spencer about it.
Deanna W. | First ImpressionsOur storage unit got broken into and they failed to even contact us. FOR TWO MONTHS. Only reason we found out is because my husband and I went down there. Would NOT recommend.
Kayla G. | Overall ExperienceOne employee on a Friday afternoon trying to help 20+ customers. Long wait time to return gate remote. Never able to access real person at location by phone.
Ivy F. | Overall ExperienceWe moved from Washington state. Everything U-haul has been above expectations! I am so impressed,. Everything has been perfect every step of the way. We have not unloaded our U-boxes yet to see if we packed them well.
James E. | First ImpressionsThe team was Awesome from greet to finish!!!
Shane K. | First Impressionsnice good group, great experience
rems t. | First ImpressionsService was great
Jeffrey B. | First ImpressionsVery satisfied w/all UHAUL has to offer!
Eileen C. | First ImpressionsPhone calls are routed to 800uhaul and hold times are over an hour.
Ivy F. | First ImpressionsI was very satisfied with everything thank you w
Joseph S. | First ImpressionsOffice staff could care less about customer service. It is only because I live in L.A. during the week that I keep my belongings stored here. The vermin droppings in the storage area is disgusting.
PAUL D. | First ImpressionsSpencer,Mgr, and his staff were professional, competent, pleasant. Highly recommend their services!
Mary H. | First ImpressionsExceptional customer service! Max and Bryan were very helpful and knowledgeable and very efficient. Great experience!
Melissa H. | First ImpressionsThe staff and facility are excellent. The only reason for a less than excellent rating is the wait time I experience at multiple U-Haul locations and all times of the day or month or week. It appears U-Haul could upgrade your systems to help support your staff. Everything seems to take too much personal intervention. The new ap is an improvement, for sure, and keep it up. Thanks
Sarah W. | First ImpressionsMoving is at the top of the list of things I hate doing. However I must comment that renting from Uhaul was the easiest & hassel free experience of the move. Just wish there was better or more lighting since it gets dark so early. Thanks you Uhaul.
Alison E. | First ImpressionsYour entire staff has been amazingly professional and personable. I have been ill and I’ve been moving without any help until yesterday and they have made This process extremely simple considering!!
ANDRES B. | First ImpressionsKnowledgeable and courteous. She took the time necessary to answer all my questions and gave me a personal attition your. satisfaction from my storage unit.
Timothy A. | First ImpressionsThis place has the BEST staff. Store is always clean, stocked and cool. I’m a first time storage customer and had I known it was going to be so easy especially during a difficult family transition.
sandra r. | First ImpressionsThe whole team under Rudy's management at Cathedral City U Haul has provided excellent and efficient service.
Susan C. | Reservation