I have 2 storage unit there. As the prices increased so did the ability to access my storage unit. Multiple times there would be U-Haul trailers, trailer bins and trucks parked in front of the building that housed my storage unit. Fortunately a worker would move them for me. Unfortunately they had to be asked to do so. Perhaps not allowing so many uhauling vehicles to be stored in one place would be helpful. And as kind as he staff is they seemed short staffed and very busy. U-Haul DO BETTER!! I’m sure the company is making profit! Treat people better all around! Moved out of one hoping to get out of the other! Thank you for asking
Victoria G. | Overall ExperienceSelf Storage Units in Cathedral City, CA, 92234
U-Haul Moving & Storage of Cathedral City
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We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The U-Haul team member that assisted us was excellent, courteous and professional, very pleased with the entire operation from beginning to end.
Elmer M. | First ImpressionsI attended a music festival and needed to store items during the festival. I knew I would be arriving outside business hours and was able to apply for storage online from out of the country. My only issue was that there was supposed to be a lock included inside the locker, which was not there. Luckily, several local hardware stores were open late so I was able to purchase an appropriate lock.
Jason M. | Overall ExperienceWill be doing it again great attitude easy access and especially if you need to rent anything it's right there
Marcel F. | Overall ExperienceI was extremely satisfied with the over all service and customer service. Bianca was always greeting and helpful. Management were customer first always. I recommend cathedral city Uhaul.
Shane K. | Overall ExperienceGreat helpful staff!
WILLIAM B. | First ImpressionsExqueeze me please, but: "I MOVED COMPLETELY OUT OF MY LOCKER G19 ON 5/1/2023" .around 1 pmish... Whoever moved into my locker and put their lock on my door... NOT MY DOING, and/or RESPONSIBILITY. I FULFILLED MY CONTRACT COMPLETELY & RESPECTFULLY. Sincerely yours, Steven Davis.
Steven D. | Overall ExperienceThe available hours for storage units was the most appreciated option with this location. I've been to several other storage units and they basically work office hours around 8:00 in the morning till 5:00 or 6:00 at night and not on the weekends very much.
Timothy A. | Overall ExperienceTanya in Cathedral City was extremely helpful and very kind.
Brad G. | First ImpressionsAlways had trucks parked in front of my storage unit very inconvenient also, we were broken into over a year ago and it didn’t seem like anybody cared.
Warren H. | Overall ExperienceThank you very much!
William C. | Overall ExperienceVery nice an efficient
April M. | Overall Experiencejasmin and was terrific
SANDRA G. | First ImpressionsGreat people
JOHN R. | First ImpressionsThe facility was always cramped - trucks and trailers parked in the isles of the storage area and you had to squeeze between them to get to your storage unit. There was debris (including nails, screws, and glass) strewed around the storage area and NEVER cleaned up. We got a flat tire one time. Another time we cleaned up all the glass/metal from the area around our unit and told the brand new GM about it but the pile was still where we left it next to our storage unit 2 weeks later. There were rats in the unit and they ate one of our couches (we had insurance and were reimbursed). The ceiling was sagging and looked like water damage had happened at one time, which made me fearful for my items. The good news is there is a new GM so hopefully they will improve the facility but in the 2 weeks the hadn't done much from what I could tell (since the pile of scrap metal was still there after we pointed it out to her). I made sure to get my items out as quickly as possible and will not be using this Uhaul again.
Lisa B. | Overall ExperienceHad a issue with my unit but manager help me out thank you …. Employees need to verify information.
Andrew A. | First ImpressionsPerfect service thanks
RICHARD D. | First Impressions