Customer Reviews for U-Haul Moving & Storage of Central Burlington

896 reviews

3245-3267 Mainway   Burlington, ON L7M1A6
(Between Walkers line and Guelph line)

(289) 348-2323

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(289) 348-2323

3245-3267 Mainway
Burlington, ON L7M1A6
(Between Walkers line and Guelph line)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Thanks for the excellent customer service and overall great experience at the Burlington Mainway rental location.

DEREKC S.  |  First Impressions 
Rating:
5.0

The only issue I had was after logging in, the alarm went off every time I opened my locker. It would turn off shortly afterwards. Otherwise amazing service and place!

Matthew K.  |  Overall Experience 
Rating:
5.0

Staff was excellent, answered all questions and very professional!

fernando p.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nancy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samra D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pat W.  |  Overall Experience 
Rating:
5.0

Fantastic service!!

Danielle L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janusz b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary lou o.  |  Overall Experience 
Rating:
2.0

We had some issues getting into the facility once when we arrived at 7am and the door was locked. No one was able to resolve the issue and we had to leave. Also, on the day we moved out, we discovered that epoxy from a previous floor job had leaked into our unit and onto some of our boxes/content. I alerted 2 staff and no one even apologized!

Mary Catherine H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy L.  |  Overall Experience 
Rating:
5.0

So brand new! Love it!

Matt B.  |  First Impressions 
Rating:
5.0

Above Excellent in service, access and convenience. Amazing team that deserves raises!! Keep up the great work 😊

Danielle L.  |  First Impressions 
Rating:
5.0

All staff were very helpful and friendly to deal with at all times. I was a great being during the time we need a couple of storage lockers.

Caresource I.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Keith G.  |  Overall Experience 
Rating:
1.0

Management locked our unit without even an email. Inappropriate and not the way to correct policy violations. We didn't have a nonpayment issue but we used an inferior lock, locking us out with a more expensive one with no notice. Very inconvenient.

Alex B.  |  Overall Experience 
Rating:
5.0

From the moment I got there until the moment I left. Absolutely everyone that I talked to was courteous, knowledgeable and provided great customer service! I would absolutely recommend and friends or family use this location for their storage and rental needs! Thank you to UHaul Mainway for all of your help and service! You took a lot of stress away from both moving days!

Eric W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ENRI I.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Fredrick O.  |  Overall Experience 
Rating:
5.0

All around rating was what i needed at time of moving no worry one call did all thank you UHaul jessie S

Jessie S.  |  First Impressions 
Rating:
5.0

Let me say this location (3245 Mainway, Burlington) has been the Only u-haul facility that I have used where the staff (Jojo, Mia and all the others) were friendly and extremely considerate!! Kudos to the management! My tainted opinion from using the other locations was erased by my experience at 3245 Mainway. I will recommend Only You in the future! 👏 Lyn Gagner Marilu's Market Bakery Mgr

LYN G.  |  Overall Experience 
Rating:
5.0

The staff was courteous and helpful. The check in process was seamless and easy to understand.

al m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheikh A.  |  Overall Experience 
Rating:
5.0

Nice and comfy, staff are so helpful.

Masimba P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori S.  |  First Impressions 
Rating:
3.0

My Storage Unit was missing the pull rope and I am Not sure if the light bulb works on a timer or it Needs replacing. If the above mentioned was in good condition, I Would have given a 5 star. Overall Experience was Good and Will come back again if and when I Need Storage again.

aj h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janusz b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda C.  |  First Impressions 
Rating:
5.0

Live dou g business with you been with you for more than 15 years

Paul C.  |  First Impressions 
Rating:
5.0

The staff are amazing - friendly helpful efficient and flexible! The new storage facility is great - clean well lit and lots of parking and room to maneouvre. Soon the storage access hours will be 24/7 which will be great.

Wendy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frederick C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rafael V.  |  First Impressions 
Rating:
5.0

I'm a local Real Estate Agent and the Uhaul phone line was impossible to get through BUT when I walked into the new Uhaul on Mainway Ave I was extremely impressed. Terrific service, very well organized, helpful and easy to find. The Manager was great, friendly with a very chipper, organized staff. I will tell everyone to go here, great to see customer service so important, great job!!!

Randal R.  |  First Impressions 
Rating:
5.0

The staff have been amazing. The gentleman working last night was so friendly and genuine. Tracy has been so accommodating throughout the whole process. Moving is a stressful time and this uhaul location has been so helpful. We will continue to use this location/facility and have already recommended it to friends. The only reason I said no to the access hours being convenient is because there is no access code to the storage facility yet. I understand it will be installed sometime within the next two weeks... so not a big deal. We are still very happy with this location.

Emma Supapol and M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Marilyn L.  |  First Impressions 
No reviews have been submitted for this location.

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