Customer Reviews for U-Haul Moving & Storage of Central Murfreesboro

8,361 reviews

1420 Memorial Blvd   Murfreesboro, TN 37129
(@ Clark)

(615) 896-9018

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(615) 896-9018

1420 Memorial Blvd
Murfreesboro, TN 37129
(@ Clark)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I know it is 19.99 plus mileage...but you get charged from the time you pull 9ut of the lot...$110.00. WTF...

DEBORAH B. 
Rating:
5.0

Great service

EMAD K. 
Rating:
5.0

Customer did not leave a comment.

WALTER P. 
Rating:
5.0

Just to check the gas levels before renting to another customer. The gas level was reported incorrectly but they recorded it and made the corrections. Very nice customer service representatives.

FANNETTE B. 
Rating:
5.0

Quick and easy.

CHARLES N. 
Rating:
5.0

Very knowledgable, friendly and professional staff

Don C. 
Rating:
5.0

Customer did not leave a comment.

Carol Z. 
Rating:
5.0

Real quick to get rental vehicle. And return.

Robert W. 
Rating:
5.0

Someone above this site changed the pickup location and almost ruined our move. No notification. Had to rerent another truck at last minute. Also the drop off didn't check the truck, though we left it clean and gas tank full.

Natalie C. 
Rating:
4.0

The trailer positioning was not ideal for online self return. There was a good amount of maneuvering required to get the trailer into place without blocking trucks.

Austin L. 
Rating:
4.0

Customer did not leave a comment.

RANDAL D. 
Rating:
5.0

Customer did not leave a comment.

BRYAN M. 
Rating:
5.0

Everything was fine to me. It was a pleasure, thanks!!

Allen C. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

HEATHER A. 
Rating:
5.0

Very helpful employees.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Charles J. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS E. 
Rating:
5.0

Customer did not leave a comment.

WALLACE D. 
Rating:
5.0

absolutely nothing...they were wonderful....everyone I talked to was great....would most certainly use them again if needed

Cherylin H. 
Rating:
5.0

Customer did not leave a comment.

Pheona A. 
Rating:
5.0

Customer did not leave a comment.

TAMEKIA C.  |  First Impressions 
Rating:
5.0

absolutely nothing.....everyone there was wonderful.

CHERYLIN H. 
Rating:
2.0

The truck leaked huge amounts of snowmelt all over my property.

JOHN C. 
Rating:
4.0

We had recently had a unusual snow storm 2 days prior to my rental... so circumstances were not the norm. But... knowing I was renting the pick-up for the day, which was finally a warm day, I do wish the vehicle would have been cleaned off of ALL snow, especially the truck bed, and warmed up before it was transferred to me. Again - unusual circumstances for TN, but just a heads up for the next time. I have always been overall satisfied with this facility otherwise.

Charles C. 
Rating:
5.0

Good

NASHAT Z. 
Rating:
5.0

The gentlemen there were very helpful courteous.

George W. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Very nice staff and van!

MATTHEW B. 
Rating:
5.0

So many units for rent available of all sizes.

Jamie H. 
Rating:
5.0

Customer did not leave a comment.

Donna J. 
Rating:
5.0

Customer did not leave a comment.

Natnael B. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

Jevoris P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

william B. 
Rating:
3.0

The quote I received during booking was not the quote I was told when I went to pick up the truck. Very disappointed! It was a $60 difference.

SHANIQUA R. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN D. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
3.0

The unit ran very poorly. Stalled a couple of times and sometimes I had to jimmy the shifter to get it to start. It's running rough lead to some very poor fuel mileage that's for sure. 23 gallons to go 114 miles. The person at your location was ok. Didn't really seem like he liked his job. Picked it up with 3/8 of a tank and was told to return it with a 1/2. I asked him to fix it. I was told it's only and 1/8 of a tank what's the big deal.

James S. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Thank You

NURIJA N. 
Rating:
5.0

The rate to rent this 6'x12' pull behind for 3 days was extremely expensive. Cost me over $240 to rent the uhaul for 3 days.

CASEY B. 
Rating:
5.0

Nothing

DOUGLAS L. 
Rating:
5.0

Customer did not leave a comment.

Patti V. 
Rating:
2.0

The pull down door was warn out. It was very difficult to pull it down and latch it. The sales rep said that a lot of the trucks were like that. The last time that I rented a truck the transmission linkage broke loose and I had to transfer my load to another truck. Several items were damaged in the process. Some items had to be discarded because there wasn't enough room to put them back on the truck. Overall your business has gone down hill.

James P. 
Rating:
5.0

They were super helpful and efficient.

KENDAL C. 
Rating:
5.0

Customer did not leave a comment.

KENNETH K. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL L. 
Rating:
5.0

Easiest rental ever! I'll be using them more often now that I know it's so easy!!! Thanks :)

MISTY H. 
Rating:
5.0

Great service and friendly staff!

Andre P. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Great staff working there

LORELEI S. 
Rating:
5.0

Customer did not leave a comment.

ANN E. 
Rating:
5.0

You guys are excellent thank you for everything. 🙏 May God bless

Wendell V. 
Rating:
5.0

Great service, friendly staff

Daniel V. 
Rating:
5.0

Customer did not leave a comment.

Amanda M. 
Rating:
5.0

Customer did not leave a comment.

Steve F. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey P. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
4.0

Come out faster

KATHY AND JORDAN D. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
4.0

I would like to know why I was charged an additional fee when I dropped off my rental before the scheduled time

Charles H. 
Rating:
5.0

I have used this location many times and always satisfied with the service.

Tammy R. 
Rating:
4.0

Customer did not leave a comment.

THEODORE JOHN T. 
Rating:
5.0

Great customer service

RICHARD L. 
Rating:
3.0

The location is great and the facility was clean but the customer service was very bad. The gentleman that helped us was very unhappy with being at work that day. When he asked for payment my husband gave him his debit card. He was told that he could not use that card because Chime was a fake bank, my husband said what do you mean, I do all my banking this way and I get my check direct deposited to the account and have for over 2 years, he was told he had to have real card, a major credit card. This was very unprofessional and very embarrassing to us. Would tell everyone to rent at a different location.

Michael D. 
Rating:
5.0

Very good experience; no issues at all checking the rental out and bringing it back in.

Frank L. 
Rating:
5.0

Customer did not leave a comment.

Andrew K. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

This location is all Uhoul and did an excellent job getting me checked in. The movers I ordered on the Uhaul list never showed and never called me.

CHARLES B. 
Rating:
5.0

great customer service. equipment worked great.

THADDEUS L. 
Rating:
5.0

Customer did not leave a comment.

Tammy B. 
Rating:
4.0

I haven't received my receipt. It's Monday afternoon and I dropped off Saturday evening

DOUGLAS G. 
Rating:
4.0

Customer did not leave a comment.

Harold R. 
Rating:
5.0

A busy morning, but they moved it along smoothly and quickly. Our truck was ready to go in minutes.

CANDICE J. 
Rating:
4.0

Customer did not leave a comment.

Cindy M. 
Rating:
5.0

Very helpful

Joe H. 
Rating:
5.0

I was offered a trailer to move to Cumberland for a $259 dollar credit. When I checked in on line I was charged a $59 dollar fee. It was deducted from the bill. If you're going to offer somebody a credit you should give the credit. If you're not going to you shouldn't offer.

Carl S. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Smooth, seamless experience from beginning to end...

James M. 
Rating:
3.0

Customer did not leave a comment.

DYLAN M. 
Rating:
5.0

Great Job!

MICHAEL V. 
Rating:
5.0

Customer did not leave a comment.

YVONNE F. 
Rating:
5.0

Customer did not leave a comment.

Greg W. 
Rating:
5.0

Customer did not leave a comment.

Jose N. 
Rating:
5.0

No issue returning rented equipment.

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Have movers that show up for the job.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Garry D. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

Doug R. 
Rating:
3.0

Customer did not leave a comment.

Oudone X. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
Rating:
4.0

Customer did not leave a comment.

Vernon A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Mackenzie M. 
Rating:
5.0

Great friendly people and very helpful

BRUCE STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

Douglas L. 
Rating:
2.0

Customer did not leave a comment.

Terry W. 
Rating:
5.0

Customer did not leave a comment.

yasel V. 
Rating:
5.0

The guys that were there for very helpful! Even though they were really busy they made the experience awesome!

Kayla D.  |  First Impressions 
Rating:
5.0

Extremely friendly and helpful staff.

Connie S.  |  First Impressions 
Rating:
2.0

Had to use the storage unit at 1. Then drive all the way across town to drop the truck off at another location made no sense. Tried to change it wanted to charge me I was already there with the truck it was clean and gassed up they were eating lunch the staff. Wouldn't help me just pushed me a long costing me money cuz I was late dropping it off very bad experience. Missed my ride back to my house had to walk nearly six miles. Never used U-Haul again

ROBERT S.  |  First Impressions 
No reviews have been submitted for this location.

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