Customer Reviews for U-Haul Moving & Storage of Central Murfreesboro

8,283 reviews

1420 Memorial Blvd   Murfreesboro, TN 37129
(@ Clark)

(615) 896-9018

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(615) 896-9018

1420 Memorial Blvd
Murfreesboro, TN 37129
(@ Clark)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very helpful

Joe H. 
Rating:
5.0

I was offered a trailer to move to Cumberland for a $259 dollar credit. When I checked in on line I was charged a $59 dollar fee. It was deducted from the bill. If you're going to offer somebody a credit you should give the credit. If you're not going to you shouldn't offer.

Carl S. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Smooth, seamless experience from beginning to end...

James M. 
Rating:
3.0

Customer did not leave a comment.

DYLAN M. 
Rating:
5.0

Great Job!

MICHAEL V. 
Rating:
5.0

Customer did not leave a comment.

YVONNE F. 
Rating:
5.0

Customer did not leave a comment.

Greg W. 
Rating:
5.0

Customer did not leave a comment.

Jose N. 
Rating:
5.0

No issue returning rented equipment.

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Have movers that show up for the job.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Garry D. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

Doug R. 
Rating:
3.0

Customer did not leave a comment.

Oudone X. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
Rating:
4.0

Customer did not leave a comment.

Vernon A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Mackenzie M. 
Rating:
5.0

Great friendly people and very helpful

BRUCE STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

Douglas L. 
Rating:
2.0

Customer did not leave a comment.

Terry W. 
Rating:
5.0

Customer did not leave a comment.

yasel V. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Jerry M. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
4.0

Customer did not leave a comment.

CLARK C. 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA S. 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA L. 
Rating:
5.0

John runs a good ship. Give 'em a try.

David S. 
Rating:
5.0

Customer did not leave a comment.

Randy T. 
Rating:
5.0

Nothing, everything went extremely smooth and my only problem was I overestimated the time it would take at your office and I had to wait almost a half hour for my help to show up to help load the truck at the storage units.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Manuel C. 
Rating:
5.0

The only thing with the truck was the dashboard lights at night were very dim

JANUARY S. 
Rating:
5.0

Customer did not leave a comment.

BRYAN S. 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO C. 
Rating:
5.0

Nothing

Michael C. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
3.0

The parking lot was full. I had to drive around the block multiple times, then park in the street to go in and ask a very unhelpful employee what to do

Christopher G. 
Rating:
5.0

The people is friendly an fast to give the equipment

Alfredo C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
5.0

pleasant experience

Allen H. 
Rating:
5.0

Customer did not leave a comment.

Danita S. 
Rating:
4.0

Customer did not leave a comment.

THOMAS K. 
Rating:
5.0

Always excellent customer service from the guys here! Top notch

ANTHONY B. 
Rating:
5.0

Asked and paid for a utility dolly but one was not in the truck.

ASHLEN L. 
Rating:
5.0

Customer did not leave a comment.

KAREN H. 
Rating:
5.0

Customer did not leave a comment.

Holly C. 
Rating:
5.0

Customer did not leave a comment.

PAUL P. 
Rating:
5.0

Provide more parking options. You have very limited parking.

Michael V. 
Rating:
4.0

Customer did not leave a comment.

MARKLAND H. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
5.0

I rented a pickup truck for a quick job I needed to get done. I put less than 15 miles on the vehicle and when I went to top off the tank with gas, I had to put over 4 gallons of gas in the tank. If you are going to rent a truck with less than a full tank, do not require the renter to return with a full tank. Very disappointed!!!

JEFFREY M. 
Rating:
5.0

Check-in / return service is always quick and smooth.

CHARLES C. 
Rating:
5.0

Nothing, best Uhaul location we've ever experienced.

OLIVER M. 
Rating:
5.0

Excellent staff , kind , courteous, extremely helpful

Glenn B. 
Rating:
5.0

Customer did not leave a comment.

Gregory P. 
Rating:
5.0

Customer did not leave a comment.

Emma W. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

GORDON W. 
Rating:
3.0

Customer did not leave a comment.

Miguel C. 
Rating:
5.0

Quick and easy returns for our rentals. Everyone was friendly and took care of us right away. Highly recommend a do it yourself move with uhaul moving supplies and truck/trailer rental.

HEATHER M. 
Rating:
4.0

Nothing

JERRY S. 
Rating:
5.0

Customer did not leave a comment.

LARRY C. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY P. 
Rating:
5.0

Ordered a van and was not contacted before hand to say it wasn't available. Got to the location and no van was available. I understand that the person that had the van I was supposed to get had not brought it back on time and that is fine but maybe more stock of different vehicles if there is the demand for that stock.

JACOB P. 
Rating:
5.0

Customer did not leave a comment.

Kyle C. 
Rating:
5.0

Customer did not leave a comment.

Carl S. 
Rating:
5.0

The customer service is great every very nice…

Donathan M. 
Rating:
5.0

My experience was very positive. Staff was helpful and organized. Truck was clean and well-maintained.

Amelia A. 
Rating:
5.0

Fast, friendly service and affordable prices.

Diana B. 
Rating:
5.0

Customer did not leave a comment.

LEGRONE W. 
Rating:
1.0

Don't try to charge for an entire 24 hours if you're not going to give use of the truck for an entire 24 hours.

Charles M. 
Rating:
4.0

Customer did not leave a comment.

LEGRONE W. 
Rating:
5.0

Nothing

EDDIE H. 
Rating:
4.0

Our experience was quick and efficient.

BETH W. 
Rating:
5.0

Seemingly well-trained staff, who did good work!

Jeffrey G. 
Rating:
5.0

No suggestions for improvement. Staff was very helpful.

Sheila P. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Never a bad experience at this location. Smoother than butter.

CHARLIE R. 
Rating:
5.0

Everything good

Jeffrey A. 
Rating:
5.0

Customer did not leave a comment.

Anna F. 
Rating:
5.0

Great customer service and trailer was perfect to get the job done!

CORY J. 
Rating:
5.0

Customer did not leave a comment.

Susan Y. 
Rating:
4.0

Customer did not leave a comment.

Francis W. 
Rating:
5.0

This place is definitely my favorite U-Hauls. They also have a huge staff and selection of trucks.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY P. 
Rating:
4.0

Customer did not leave a comment.

JAMES N. 
Rating:
5.0

Customer did not leave a comment.

CAROL C. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE P. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

You did a great job. Thank you

BEVERLY B. 
Rating:
3.0

The truck I rented was not safe. The headlights were so dim that you can barely see anything at night. I have good vision and I am 26 yrs old so for me barely seeing says something. Even with the brights on was bad. I suggest do something about the headlight before anyone gets into an accident. The guy that helped me was great I will add.

LOUIS L. 
Rating:
4.0

The gas was on 3/4 tank and the employee marked my form for a full tank. I had to point it out to him before I left. He said he had charged the previous customer for it but the tank was not filled before my use. Obviously, they didn't check it. Otherwise, it was good.

BRADLEY N. 
Rating:
4.0

When we went to drop off our uhaul and enter our storage unit, we had trouble getting the code to work. I went inside and the initial employee was very helpful but when he went to ask his supervisor about our storage reservation, the supervisor told us they did not have a unit for us even though it had been reserved weeks ago and he didn't know how we had gotten a number. He soon realized we did have a unit reserved. He was very abrupt and rude. The initial employee was great and continued to be helpful when we returned our truck.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

Customer did not leave a comment.

Sandra J. 
Rating:
5.0

The guys that were there for very helpful! Even though they were really busy they made the experience awesome!

Kayla D.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

TAMORA L.  |  Overall Experience 
Rating:
5.0

Extremely friendly and helpful staff.

Connie S.  |  First Impressions 
Rating:
2.0

Had to use the storage unit at 1. Then drive all the way across town to drop the truck off at another location made no sense. Tried to change it wanted to charge me I was already there with the truck it was clean and gassed up they were eating lunch the staff. Wouldn't help me just pushed me a long costing me money cuz I was late dropping it off very bad experience. Missed my ride back to my house had to walk nearly six miles. Never used U-Haul again

ROBERT S.  |  First Impressions 
No reviews have been submitted for this location.

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