Customer Reviews for U-Haul Moving & Storage of Chapel Hill

4,598 reviews

102 Vickers Rd   Chapel Hill, NC 27517
(Across from Briar Chapel on 15-501)

(919) 929-1133

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(919) 929-1133

102 Vickers Rd
Chapel Hill, NC 27517
(Across from Briar Chapel on 15-501)

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Received excellent customer service. Will definitely use this Uhaul location again if needed and will tell all my friends that this is the best location to rent from. Truck was clean, easy check in and out process.

CARLA B. 
Rating:
5.0

I have used uhaul for many years and this location Vickers Road Chapel Hill NC stands apart from all Jazz and her team go way above the standard to make your experience outstanding

Jim L. 
Rating:
5.0

Just make sure customers know about the after hours step process The staff at this location was absolutely hands down the best customer service I have encountered in awhile....friendly and willing to help and assist in any way they can....they were available every time I needed them. The young man Jourdan was a exemplary employee and made our moving experience less stressful.. I would highly recommend this location.

Darrell H. 
Rating:
5.0

Customer did not leave a comment.

charles W. 
Rating:
5.0

The friendliest and most helpful two women you'd ever hope to meet. I'd go back again for sure. This type of customer service is hard to find!

Kathleen T. 
Rating:
5.0

Staff was very friendly and excellent to deal with.

Nicholas H. 
Rating:
5.0

Customer did not leave a comment.

Esteban M. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Staff was great! The smell from the cleaner is a little overwhelming. Very satisfied customer overalll.

Mari T. 
Rating:
5.0

No suggestions. The staff at this location very professional, friendly, and helpful!

LACY F. 
Rating:
5.0

Customer did not leave a comment.

Steve O. 
Rating:
4.0

The smell of the cleaning products used for the truck I rented made my eyes water all day long and gave me a nasty headache. UHaul should consider using less noxious chemicals when cleaning their vehicles because the experience I had with the ones they use will prevent me from using UHaul again.

Arwen D. 
Rating:
4.0

Customer did not leave a comment.

DENA W. 
Rating:
5.0

Excellent customer service as usual!

Edgar M. 
Rating:
4.0

Customer did not leave a comment.

mark M. 
Rating:
5.0

The ladies who helped me were very professional and sincere. I generally loathe the idea of renting cargo trucks but this was a great experience because of them

Jonathan F. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Unbelievable service!!!!! Management and staff at this storage facility was outstanding in all aspects of customer service. Highly recommend them.

ADAM B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig S.  |  Overall Experience 
Rating:
3.0

The check in app didn't work so took 30 minutes to pick up the van. The van was heavily dented and high mileage so we had to shout to hear each other over the roar of the engine / engine break. Heating only worked intermittently

James R. 
Rating:
5.0

Customer did not leave a comment.

wayne W. 
Rating:
5.0

Friendly; very efficient; ive used this lication several times in the last few months

Allen S. 
Rating:
5.0

Customer did not leave a comment.

TERRY S. 
Rating:
5.0

Customer did not leave a comment.

DORCEL H.  |  Overall Experience 
Rating:
5.0

Staff friendliness plus ease in arranging / pick up / dro off put my experience off the chart. I only needed a pickup truck for an hour but I used uhaul in a move in Morehead City recently. Always- for me- staff helpfulness, friendliness & thoroughness is at the front. The 3 staff at this location- their great smiles and attitude- well- they just made you feel good to be there. You have a great crew of women here.

Vivian D. 
Rating:
5.0

Customer did not leave a comment.

Roger A. 
Rating:
5.0

Customer did not leave a comment.

Andrew E. 
Rating:
5.0

Customer did not leave a comment.

Patricia M. 
Rating:
4.0

Customer did not leave a comment.

Cherian K. 
Rating:
5.0

Regular customer. These guys are the best!

Theresa K. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
3.0

Often the gated entry did not respond to remote

BRUCE C.  |  Overall Experience 
Rating:
5.0

Very very professional

John C. 
Rating:
3.0

Customer did not leave a comment.

Lisa E.  |  Overall Experience 
Rating:
5.0

The storage units were perfect for my needs and the office staff always polite and helpful.

Sue M.  |  Overall Experience 
Rating:
5.0

Very helpful and friendly. Thank you

William C. 
Rating:
5.0

Employees were very friendly, knowledgeable and competent.

Mac B. 
Rating:
5.0

The location was easy to get to. The staff was very professional. Check out was quick and easy.

Virginia S. 
Rating:
5.0

Customer did not leave a comment.

Julie H.  |  Overall Experience 
Rating:
3.0

I filled the tank back to where it was supposed to be, but was still charged for 2 gallons. I feel like not having people fill the tank to full is just a way to get extra money from each rental. There aren't gauge markings for the 16ths that you measure by, so it's easy to tack on a couple gallon charge to every transaction. I feel swindled. Also the low tire pressure alert was on the whole time because of an issue with the sensor. If I'm paying that much for a rental I don't want a broken van.

Winfield K. 
Rating:
5.0

Customer did not leave a comment.

Amel M. 
Rating:
5.0

Everything really good. Maybe get backup cameras for vans.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN S. 
Rating:
4.0

Folks are very helpful.

Frances H. 
Rating:
5.0

Service was excellent! All of our belongings arrived safely, and no damage in transport. If we move again we will use U-Box.

William P. 
Rating:
5.0

Customer service was excellent. They were friendly and answered all of my questions.

Ed M. 
Rating:
4.0

Boxes were delivered 40min past quoted time slot.

Stephanie G. 
Rating:
5.0

Customer did not leave a comment.

Nideara t.  |  Overall Experience 
Rating:
5.0

Excellent customer service at this location. Staff very friendly and helpful!

LACY F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyle P. 
Rating:
5.0

The staff was knowledgeable, friendly and efficient. Not sure how you can improve. It was a great experience.

Sammy R. 
Rating:
5.0

Customer did not leave a comment.

Bradley G. 
Rating:
5.0

Customer did not leave a comment.

Rodney S. 
Rating:
5.0

Good experience

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

Rodney S. 
Rating:
5.0

Very friendly staff!

Rebecca N. 
Rating:
5.0

The staff at this location is always friendly, positive and helpful. We have rented trucks several times this year and it's always a great experience.

Angela R. 
Rating:
1.0

The tie down broke soon after I left and I had to buy $30 worth of winch straps to secure car. At above 52 mph I could feel trailer vibrating Thru my truck. I was pulled over by a state trouper, he couldn't read bent up license plate all the way. I expect some compensation from u haul, I was VERY disappointed in condition of equipment!

MICHAEL Y. 
Rating:
5.0

No recommendations. Customer service is excellent at this location!

LACY F. 
Rating:
5.0

Friendly and helpful staff!

Jordan A. 
Rating:
4.0

Customer did not leave a comment.

lori E. 
Rating:
1.0

Charged us a full day extra rent for being a couple minutes late even though we returned truck with 1/4 of tank EXTRA gas. This location is a joke! Poor customer service that rip you off at every opportunity. Never again!!!

Dale Z. 
Rating:
5.0

Super efficient and helpful staff. Great experience.

Alyssa G. 
Rating:
5.0

Customer did not leave a comment.

Barbara T. 
Rating:
5.0

The staff in Chapel Hill were great, the delivery people in Los Angeles were great, I never received any furniture pads and the box being late was a real problem as I had flown out to be there to unload it. My U-Box was not even picked up to be delivered until a week after the scheduled date, very frustrating. Even more frustrating was they did not let me know until a week had gone by so my life schedule was affected adversely. I ended up having to hire someone to unload it for me as I was not able to be there for the delivery.

Gordon D. 
Rating:
5.0

Friendly and helpful staff.

Rosemary C. 
Rating:
2.0

Check in online was confusing. Made two reservations instead of one. Corrected easily at check in. Reporting damage to truck on the app was difficult. Lost phone sifnal, then U Haul WiFi was unreliable. When getting a quote on the phone, I verified it three times yet it was still wrong. Inside of truck cab was filthy. They cleaned it good. But overall it took an hour to get the truck.

Steven R. 
Rating:
1.0

I was charged an extra 80 dollars for no reason

Mitchell C. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Awesome customer service

Ben C. 
Rating:
5.0

Customer did not leave a comment.

Kimberly W. 
Rating:
5.0

The facility is clean, well lit, easy to access. The staff are so helpful and friendly!

laura J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry C. 
Rating:
5.0

The facility is clean and the employees are so helpful and friendly!

laura J. 
Rating:
5.0

Customer did not leave a comment.

Lee L. 
Rating:
5.0

I love working with the people at this location, very helpful.

Tracy C. 
Rating:
5.0

Our U haul representative was very efficient and nice! I would highly recommend renting from this location. Equipment was in tip top shape!

Deborah C. 
Rating:
5.0

Nothing. Very nice operation.

Peter S. 
Rating:
4.0

Customer did not leave a comment.

Salvatore S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
1.0

In July, U-Haul in Oakland CA gave me a broken U-Box that could not be locked. U-Haul promised to repair the box and to secure it - but did not do so. It was not secured for shipment and storage. When I received it in September, it was unlocked and several boxes of my household possessions had been STOLEN.

BRUCE S. 
Rating:
5.0

Customer did not leave a comment.

Barry E. 
Rating:
1.0

I have been a renter at storage units all over the US for more than 30 years. The experience at U Haul Storage in Pittsboro was one nightmare after another. The HVAC unit broke and it took 2 months to get the climate control back within acceptable limits. On another occasion, the manager said lightening struck the building, so it took more than 3 months to get the cards to open the door to our unit. We had to go to the front desk every time to have someone open up. Rude staff. Unhelpful. Disgruntled.

Mark S.  |  Overall Experience 
Rating:
4.0

U would do well to make sure equipment is checked for a smooth ride.the trolley I rented tires were unbalanced!

STANLEY B. 
Rating:
1.0

This was HORRIBLE! I selected the after hours return on my rental but then was charged a $20 fee for the after hours return because they said it "was not in the system". Not only that but when I dropped it off the online system wasn't working and I was there AN HOUR! I was on hold for 40 minutes just waiting for someone to help me. So, considering I was there at 9:00pm just waiting for someone to answer the phone and then eventually waiting for someone to respond via live chat (which was a 15 minute wait) just to be charged an additional fee will make me not recommend again.

Jessica C. 
Rating:
4.0

I initially chose to pick up my rental with mobile but the cell service out there is poor. I could only get 2 bars and was having trouble completing the checkout process. Thankfully the store was open and the 2 individuals inside were extremely kind and helpful. Luckily I was able to get an extra bar when returning the van so I could complete the rental. Otherwise, a really great location with great customer service.

Collin B. 
Rating:
5.0

Customer did not leave a comment.

Patricia R.  |  Overall Experience 
Rating:
5.0

Jazzlyn Bethea is doing a great job as manager!

DORIS S.  |  Overall Experience 
Rating:
3.0

1.19/mile is criminal. You advertise $39.95 for the truck and its ends up costing > $100 (after only driving 30 miles and having no add-ons). I won't be using Uhaul again until you lower your prices

Cameron H. 
Rating:
5.0

Customer did not leave a comment.

Mark U. 
Rating:
5.0

Customer did not leave a comment.

Dana B. 
Rating:
5.0

Customer did not leave a comment.

ALBERT M. 
Rating:
4.0

My experience with UHaul Chapel Hill NC was excellent but my experience with UHaul Cambridge Boston MA (Main Street) was below average. The manager was extremely rude to me and my two friends even before he found out who we were and details of dropping off our UHaul truck on Sept 3 (1 day early). If you want to discuss details with me, call or text me (Sidney Ernest) at 407-493-1844.

Sid E.  |  Overall Experience 
Rating:
5.0

Awesome office staff. Extremely helpful and professional.

Sid E. 
Rating:
5.0

Well kept and managed storage facility. I can find nothing to complain about which is rare indeed.

John C.  |  Overall Experience 
Rating:
5.0

Service was perfect

LEWIS D. 
Rating:
5.0

Customer did not leave a comment.

Wesley M. 
Rating:
5.0

Customer did not leave a comment.

joyce B. 
Rating:
5.0

Customer did not leave a comment.

Lester S. 
Rating:
5.0

Customer did not leave a comment.

Keith J. 
Rating:
5.0

Excellent service pick up and drop off.

Matthew J. 
Rating:
5.0

Easy to check in and out, and equipment worked great. Friendly and helpful staff!

Allison W. 
Rating:
5.0

Thanks

Keith A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

susan T. 
Rating:
5.0

Nothing, the staff were accommodating and friendly

Ed M. 
Rating:
5.0

it was a great rental , I worked with 3 different staff members and all three were great

Ken C. 
Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Our 20 ft van worked great for our needs. 2 movers were very efficient.

Douglas S. 
Rating:
2.0

15 mins late due to traffic and charged for extra day. Tire pressure issues and was told was fine and just sensors.

Miranda E. 
Rating:
5.0

The staff at this uhaul are wonderful! They make the experience such a pleasant one- hats off to them! The facility is clean.

laura J.  |  First Impressions 
Rating:
5.0

Give that manager a raise. She always gets me in and out and record time. The whole staff there is absolutely excellent

Anthony K. 
Rating:
5.0

It is a huge facility and the staff are super friendly and helpful.

laura J. 
Rating:
5.0

Customer did not leave a comment.

Ed R. 
Rating:
5.0

Staff is professional and attentive. The store Jasmine and her team pour everything entirely into all they do.

RICARDO Z.  |  Overall Experience 
Rating:
5.0

The two workers were friendly, professional, patient, efficient, and helpful. Place was spotless. Would highly recommend them.

laura J. 
Rating:
5.0

This location was out of the way but very accommodating when the original location told me they didn't have room for my truck and trailer. The staff went above and beyond to help and were the best I've encountered so far. They made me feel like a friend.

Shelia B. 
Rating:
4.0

Customer did not leave a comment.

Charles C.  |  First Impressions 
Rating:
5.0

Was easy and quick to reserve, checkout and return! no problems and very reasonable.

Linda L. 
Rating:
5.0

I arrived just before closing (got to NC later than expected) and the staff was very accommodating. Easy check out process.

Lisa P. 
Rating:
4.0

Staff and facilities were a-one. Just wasn’t going to meet my needs.

Deborah L.  |  First Impressions 
Rating:
1.0

My unit was reserved and confirmed on 3 separate occasions and upon arrival it wasn’t available. We kept all documentation and it didn’t matter. After following your rules…and traveling 2300 miles…this was infuriating. I lost over $300 in rent and over 1 full day of exhausting travel trying to fix this issue. U haul rep at this location was slow, rude, obviously hated her job and awful communication skills. Horrible experience at this location.

Mabel W.  |  First Impressions 
Rating:
1.0

I rented a uhaul 10' truck with a tow dolly to hitch my car. The people who working that day were very helpful BUT my car was not properly attached to the tow dolly ultimately resulting to damage to my car. i would never recommend the services to anyone or use uhaul again.

MARK B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald P.  |  First Impressions 
Rating:
4.0

Big thing AC does not work well

CURTIS H.  |  Overall Experience 
Rating:
5.0

The ladies at this facility went above and beyond to make my moving transition as smooth as possible. Not only did they keep a great attitude they were fast and efficient. It was a very busy morning but they delivered exceptional service to every customer that showed up. They definitely deserve a raise.

JEFFREY M.  |  First Impressions 
Rating:
4.0

The entrance I used into Building C has a gap in the entry floor. This not only makes it difficult to get a cart smoothly in and out but is also a fall hazard (the strip of yellow paint does nothing when you have arms full of storage) I ended up taking a pretty bad fall that lead me to seek medical attention for my hip. Lots of bruising to show for it. Thank you.

Patricia V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Charles S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marc R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Max P.  |  Overall Experience 
Rating:
4.0

Folks were both friendly & welcoming! Gave us a unit near door to help make our move from truck to storage easy on the 96 degree day in the hot sun!! Helpled with truck rental return also - easy peasy, thanks!

JAMESTHOMAS M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna F.  |  Overall Experience 
Rating:
5.0

Perfect location staffed by wonderful people!

Philip M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ferguson L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Elizabeth L.  |  First Impressions 
Rating:
4.0

THe RV storage area really needed more frequent leaf blowing. Other than that it worked well for my needs.

Philip R.  |  Overall Experience 
Rating:
5.0

Jazzlyn was a great provider and help at the beginning and during my period with uhaul and I will be renting again.Thanks Ms. Jazz

phillip l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L.  |  First Impressions 
Rating:
5.0

Very helpful and friendly staff.

Joanne H.  |  First Impressions 
Rating:
5.0

They were friendly and the place well kept. Would recommend and use again!

Nancy W.  |  Overall Experience 
Rating:
5.0

Staff were knowledgeable, helpful and friendly.

BILL R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

phillip l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

phillip l.  |  First Impressions 
Rating:
2.0

Every time I go in there, there were issues. Exterior doors that didn’t lock, key cards that didn’t work. I had two climate controlled storage units and one covered RV parking. All we’re supposed to linked to auto draft, but they weren’t. When I’ve rented trucks or trailers they just give you the number and you have to go find it yourself. When renting trailers you have to connect and disconnect yourself. Poorly run in my opinion.

Lyndon L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cree M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chandrica M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Diane S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark R.  |  Overall Experience 
Rating:
4.0

I marked number 5 as "no" because of a maintenance issue. I rented and paid for a CLIMATE CONTROLLED unit, yet the air conditioning was out for months. UHaul still charged me the premium rate. The staff was great and I knew it was not their fault. Luckily, I do not think any of my items were ruined.

Kathie Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel S.  |  First Impressions 
Rating:
5.0

Staff members Raven and Colt were exceptionally helpful.

Jean M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alan R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don M.  |  First Impressions 
Rating:
2.0

I had used this location about 1.5 years before. Precious the manager was great and everything I ordered was delivered. However this last experience was totally different. I had prereserved the truck and storage area. When I arrived for the truck they did not have the dolly that I had ordered. Since I was moving from a second story apartment with MANY boxes this was unacceptable!! The clerk did try to find a dolly from another facility but was not successful. The truck that was recommended did NOT hold all of my belongings. Also I thought I had reserved the largest climate controlled storage unit but when my truck with belongings arrived they did NOT have the unit Available. So I wound up having to rent 2 units which cost A LOT more. I would recommend that you personally check your truck and storage unit BEFORE your moving day. I didn’t and got scr***d. It wound up costing me significantly more than I budgeted for

Janelle M.  |  First Impressions 
Rating:
2.0

Air did not work. Units hot the entire 6 months. Management did not address my concerns for lack of temp control. There was a dead snake In one of the units.

Carlie B.  |  Overall Experience 
Rating:
5.0

We were sad to sell our RV due my husband's death, but we always enjoyed the rental place! You guys were so helpful!

HOWARD L.  |  Overall Experience 
Rating:
4.0

U Haul provided a clean, well lit, and secure storage space . The attendants were helpful and courteous. cover all a good experience

Beverly D.  |  Overall Experience 
Rating:
5.0

Superior staff and service

peggy c.  |  Overall Experience 
Rating:
5.0

Very secured place to park mid sized truck. Clean, well maintained and with access all the time using a secured code. I would certainly use their services again. Joseph on behalf of Jambo Freight LLC

Jambo F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judith R.  |  Overall Experience 
Rating:
4.0

The gal behind the desk is wonderful. I’m just sorry I forgot her name. My only complaint is the lock on the door for our building broke and it was never repaired even tho we reported it a couple of times. The door did close but the added security of it locking was gone.

COLLEEN B.  |  Overall Experience 
Rating:
5.0

Friendly, helpful staff.

page f.  |  First Impressions 
Rating:
5.0

I used the storage facility for 4 and 1/2 years. There were no problems and everything was kept secure. The one problem I had was that U-Haul somehow discontinued my automatic billing earlier this year and treated me as though I had not paid my bill. It was eventually straightened out.

bob g.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

JAMES B.  |  Overall Experience 
Rating:
1.0

You make reservations then do not hold the equipment.

Thomas H.  |  Online Move In 
Rating:
1.0

long wait, staff struggled with the process and IT systems Phone support was extremely poor, on hold for over and hour or call disconnected. Online support extremely poor. At this site storage lockers only accessible during office hours Building entrance limited to one end of the building even though locker and door are at other end of building. Staff are frustrated and made the Customer feel like a burden .

Mark K.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mike M.  |  Overall Experience 
Rating:
5.0

The staff here is so helpful and just nice. Would highly recommend!

Judy L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mahesh R.  |  Overall Experience 
Rating:
5.0

Outstanding service very friendly staff my visits this time were both productive and fun

Arjun A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GARY B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret P.  |  Online Move In 
Rating:
1.0

Was much more of a hassle than it should have been. Throughly disappointed that it took 2 hours to get my storage unit once I arrived

Jason L.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Richard H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cullen K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer S.  |  Overall Experience 
Rating:
5.0

I was greeted with a friendly smile and everyone was so helpful. I decided to get a bigger space and they had no problem redoing the paper work. Would highly recommend this storage facility.

Nancy W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Riley A.  |  Overall Experience 
Rating:
5.0

Great staff, clean facility and convenient hours. Prices are quite competitive. What more could you ask for?

Alan R.  |  First Impressions 
Rating:
5.0

Very helpful.

Cheryl T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ROBERT W.  |  First Impressions 
Rating:
5.0

Best customer service I have had yet from a moving and storage facility location. The GM here is outstanding.

Gordon M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lee M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vic D.  |  Overall Experience 
Rating:
5.0

Jonzay and Philip were amazing while I had to navigate a locksmith after losing my key, including assisting me finding the locksmith.

Karen M.  |  Overall Experience 
Rating:
5.0

This is the busiest Uhual I have ever seen! The General Maanger, and his staff went above and beyond to help me with my returns, and storage. I traveled across coutry, and drove more than 20 hours to reach my destination. They were the kindest and most professional staff; and I was truly appreciative of it. Initially I was scheduled at another location, but they couldn't accommodate the storage I needed, so I found and transferred to this one. I'm very glad I made the switch. Luke Williams is the General Manager I believe. He was extremely patient and helpful with each of us - his customers; and the place was swamped with trucks being dropped off. I was impressed with his resolveand patience! Very glad I chose this Uhual location instead! I will definitely recommend others to them. Thank you!

Cree M.  |  First Impressions 
Rating: