Customer Reviews for U-Haul Moving & Storage of College Park at Godby Rd

1,909 reviews

2041 Southampton Rd   College Park, GA 30349
(next to Interstate 20 & the airport)

(770) 994-0453

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(770) 994-0453

2041 Southampton Rd
College Park, GA 30349
(next to Interstate 20 & the airport)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

ALFONZA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter F. 
Rating:
5.0

Customer did not leave a comment.

Tia B. 
Rating:
5.0

The best experience I have ever had with moving and rental

eric m.  |  First Impressions 
Rating:
5.0

Fantastic Customer Service. Best I've had since moving to Georgia. SUPER refreshing.

DANA B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ronnell G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES W.  |  Overall Experience 
Rating:
1.0

I had high amount of mold on my things that came from the storage that had a leak inside the building. I was also told the u it was climate controlled but once noticing the mold I was told it was not climate controlled.

CLINARD S.  |  Overall Experience 
Rating:
5.0

Uhaul on Goby Rd is ran by a professional manager Tavorris and team workers have excellent customer service skills. Especially with the type of neighborhood and customers that come in. You guys deserve more than an average rate. Thank you Tavorris and team.

Aundra C.  |  Overall Experience 
Rating:
5.0

Can't remember the name of the lady that initially checked me in but she was AWESOME as I changed my mind on the size of the room several times and she never got bothered as she was generally concerned with making sure I got the right size room to suit my needs. The General Manager was cool and helpful as well. Good experience overall.

RASHAAN M.  |  Overall Experience 
Rating:
5.0

Tavorris, an his staff an the most polite an helpful staff, I didn’t know what I wanted or needed. An they worked with me till they found out which unit I needed. An the space I needed. So yes I would recommend this location to everyone I know.

Chris S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THELMA M.  |  Overall Experience 
Rating:
5.0

The manager was very professional and knowledgeable.

sandra C. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
3.0

The manager was rude. They have policies at the store that are not listed online when you reserve a truck. They should clear about what is necessary before you show up to the location.

Lynne P. 
Rating:
5.0

Customer did not leave a comment.

Alexandre D. 
Rating:
4.0

Customer did not leave a comment.

stephen L. 
Rating:
5.0

Customer did not leave a comment.

denica W. 
Rating:
2.0

Put the key boxes near the damn trucks. There's much confusion. I walked back and forth for almost 20 mins IN THE RAIN trying to find the key boxes only for them to be allllll the way on the other side NOT near the trucks. Absolutely ridiculous!

Sasha J. 
Rating:
3.0

Customer did not leave a comment.

Selonda M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Joycelyn M. 
Rating:
5.0

Thank you so much Tomika ( Saturday 7/30/22) for the laughs and promptly checkout.

CHAUNDRA S. 
Rating:
5.0

Staff is amazing

Dion M. 
Rating:
5.0

I just wasn't used to the check-in/out process when you come after hours. It's a little involved.

Shannon S. 
Rating:
5.0

Customer did not leave a comment.

Edwin L. 
Rating:
4.0

Customer did not leave a comment.

John F. 
Rating:
1.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Syldeta M. 
Rating:
5.0

Customer did not leave a comment.

janet m.  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and helpful and made sure everything was done just right from start to finish. Thanks job well done.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

Carolyn E. 
Rating:
5.0

Customer did not leave a comment.

aneisha s.  |  First Impressions 
Rating:
5.0

Keep up the good work!

Michael J. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH W. 
Rating:
4.0

Truck wasn't pulling..nail in tire

Iesha T. 
Rating:
5.0

Customer did not leave a comment.

Brenda B.  |  Overall Experience 
Rating:
5.0

Thanks

emanuel P. 
Rating:
5.0

Stuff very helpful and handly of all my needs

CHARLENE W.  |  Overall Experience 
Rating:
5.0

I have no complaints everything including the team was awesome and the store manager amazing thanks Uhaul.

Yolanda P. 
Rating:
5.0

Customer did not leave a comment.

Latrina S. 
Rating:
5.0

Customer did not leave a comment.

Julie S.  |  Online Move In 
Rating:
5.0

Awesome 👏🏿 place

Nathan E.  |  First Impressions 
Rating:
4.0

My experience started off good with the use of the Uhaul until I experienced losing the driver side mirror 96 miles before I reached my destination. The mirror fell off while driving on the highway! This was a dangerous drive for me. Due to my experience driving I was able to arrive at my destination safely. I am requesting a credit not a voucher or coupon for the Uhaul. Thank you

AuDree C. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samantha P.  |  Overall Experience 
Rating:
5.0

Great facility and great management. No improvement needed.

DARIAN T. 
Rating:
5.0

Location did a great job

JOHN B. 
Rating:
4.0

Everyone was nice and helpful Got me what i was looking for thank

Brenda B.  |  First Impressions 
Rating:
5.0

Great location great manger

JOHN B. 
Rating:
5.0

Keep up the good work

yahweh Y. 
Rating:
5.0

Customer did not leave a comment.

manuel A. 
Rating:
5.0

Customer did not leave a comment.

BOBBY D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KELLI R.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

TerrenceA P. 
Rating:
1.0

Gave my reservation away after I booked it talking about first come first serve not professional

Jose V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M.  |  Overall Experience 
Rating:
1.0

Gas was put back in an I was charge for not putting gas back In I have receipt to prove my gas return

ANTHONY D. 
Rating:
5.0

Customer did not leave a comment.

Kwame E. 
Rating:
5.0

Customer did not leave a comment.

Latifa W.  |  First Impressions 
Rating:
5.0

Everything was fine

Stacey R. 
Rating:
5.0

Customer did not leave a comment.

CHESTER P. 
Rating:
5.0

Customer did not leave a comment.

KEIYANA G.  |  First Impressions 
Rating:
5.0

Very very good customer service and just overal great people.

Z'NASTASHA G.  |  First Impressions 
Rating:
5.0

Tavorris and Ms. Dora went above and beyond to accommodate me. I had such a terrible experience with U-haul customer service call center prior to my out of state move. But when I got to his storage facility he and Ms. D treated me with care and I truly needed and appreciated that. If it wasn't for them and his staff I wouldn't have used U-haul EVER again. Thank You so much Tavorris and Ms. D.

Lizborne Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodrick B. 
Rating:
4.0

Customer did not leave a comment.

RAQUEL P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shakyra R. 
Rating:
5.0

I was very pleased with the service.

Charlotte J.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

McKinley H. 
Rating:
5.0

Desk staff was great

Mary B.  |  First Impressions 
Rating:
5.0

This location was okay. In the future surrounding U-Haul location need to be willing to help customers. It took 1 800 UHaul in order to find this store.

dianthia R. 
Rating:
3.0

Customer did not leave a comment.

JONATHAN B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

felicia e.  |  Overall Experience 
Rating:
5.0

The truck AC was out during a week of 96 plus degree heat in GA! In addition, I booked for one location only to be told I'd have to pick up at another mutch further away.

Michael S. 
Rating:
1.0

Customer did not leave a comment.

Keisha B. 
Rating:
4.0

Clean neat location was well equipped with supplies for moving. Vehicle was clean

Elaine P. 
Rating:
5.0

Customer did not leave a comment.

CHEVANNE S.  |  First Impressions 
Rating:
5.0

The entire office team were very helpful

Annie W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia H.  |  Overall Experience 
Rating:
5.0

It was a professional people and environment......

VICKIE D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mallessa P.  |  Overall Experience 
Rating:
5.0

The facility is new and the staff is very friendly. I recommend them.

Lloyd P.  |  First Impressions 
Rating:
5.0

We had a great experience at this storage. The staff were extremely friendly and helpful indeed. We felt secure and that our things were safe.

Joseph M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

latoya D. 
Rating:
5.0

Customer service was excellent, they were very nice and helpful. I highly recommend this location.

teresa M. 
Rating:
5.0

All Workers There Are Very Helpful

Derrin S. 
Rating:
5.0

I wish this could have been my original pick up location. They were very helpful.

Claudia S. 
Rating:
5.0

Great customer service!

Larry W. 
Rating:
5.0

Mrs Michelle have a great spirit in her job I love the welcome spirit, costumer service, patiently,

Marilyn P. 
Rating:
5.0

Nothing everything was great.

Keyuna B. 
Rating:
3.0

The truck struggled to drive to my location. It almost cut off on several occasions. The experience was below average.

Will H. 
Rating:
5.0

Friendly staff

CARLA W. 
Rating:
5.0

Customer did not leave a comment.

Carnisha W. 
Rating:
5.0

Customer did not leave a comment.

Alvin M. 
Rating:
4.0

Customer did not leave a comment.

JOANNE K. 
Rating:
4.0

It was a better than average experience with UHaul. My attendant was very informed and helped me with the online checkin. The return was a little rough because it was after hours and the UHaul site could not locate the truck. Everything else was okay.

KERRY B. 
Rating:
5.0

Customer did not leave a comment.

Jessica J. 
Rating:
5.0

Customer did not leave a comment.

Doris T. 
Rating:
5.0

Customer did not leave a comment.

PAMELA A. 
Rating:
5.0

The process for renting my U-Haul was seamless. The staff were friendly and efficient and they had to check ready for me when I got there. I couldn't of asked for anything more. Great experience

Anita W. 
Rating:
5.0

Customer did not leave a comment.

Charlotte J. 
Rating:
5.0

Customer did not leave a comment.

tomalene H. 
Rating:
5.0

Love the feeling that you get from the staff makes you feel like they appreciate your business

Charlene W. 
Rating:
5.0

keep up the good work!

Ray D. 
Rating:
5.0

Customer did not leave a comment.

candria W. 
Rating:
5.0

Customer did not leave a comment.

VANESSA R. 
Rating:
5.0

Customer did not leave a comment.

LUIS P. 
Rating:
5.0

Customer did not leave a comment.

Cornell W. 
Rating:
3.0

Customer did not leave a comment.

BRYAN V. 
Rating:
5.0

Great customer service

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

Ronnice L. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

Tobias D. 
Rating:
5.0

Nothing The young lady helped me with everything Add do appreciate the customer service that your employees have thank you thank you thank you

Angelette B. 
Rating:
2.0

With long distance travel not having cruise control is a real pain to drive and putting in a rear view camera for backing up helps parking. The truck is really barebones.

Homayoun K. 
Rating:
5.0

This store has great customer service!!! The staff go over and beyond in making sure the customer get their needs met. Thank you store #763041

Twontinette S. 
Rating:
5.0

Tavorris and Carnisha was some wonderful people very respectful, understood and was very patient and quick I would recommend anybody to this location ❤️

janel E. 
Rating:
5.0

Less expensive

claudia R. 
Rating:
5.0

Customer did not leave a comment.

QUINTON T. 
Rating:
4.0

Customer did not leave a comment.

Cassandra V. 
Rating:
5.0

Great management witha great team at this location

MIke N. 
Rating:
5.0

Did better than all other uhauls

Kendarrious S. 
Rating:
5.0

Customer did not leave a comment.

Carnisha W. 
Rating:
5.0

Customer did not leave a comment.

JACOBAH W. 
Rating:
5.0

The van was in need of service bad. All the service lights was on and when you would put the gear in shift it would make a loud clacking noise.

Geneva J. 
Rating:
2.0

Customer did not leave a comment.

Edward A. 
Rating:
4.0

Customer did not leave a comment.

Kebresha S. 
Rating:
5.0

Customer did not leave a comment.

Clarence B. 
Rating:
4.0

Good to rent u haul from here

Lamine F. 
Rating:
5.0

Great experience

MICHAEL B. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH R. 
Rating:
1.0

If you reserve equipment for customer you should have the equipment available when customer arrive.

Ondwell L. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline G. 
Rating:
5.0

Good customer service

Lamine F. 
Rating:
5.0

Prompt friendly service from the beginning to end

LaQueen S. 
Rating:
5.0

I had a great experience. I thought I wasn't going to get my truck but the gentleman was so helpful he made my move much easier.

Carlisa G. 
Rating:
5.0

The customer service was excellent!

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

BILLY J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

Shareka B.  |  Overall Experience 
Rating:
3.0

The unit are very cluster. Spacing are a mess not enough space to maneuver a vehicle. Storage is not secure for items, especially if rain. Also, after renting an Uhaul was off free one month rental that was not honored at time of moving in. Was told to call back in a month to speak with the manager… Really!

Lorna L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyaihra S.  |  Online Move In 
Rating:
5.0

Excellent customer service. Thanks you

Joseph H.  |  Overall Experience 
Rating:
5.0

I love Uhaul for all my business storage and personal storage too!

CHRIS E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cordiro G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NANCY G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shirley W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nakia A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felicia H.  |  First Impressions 
Rating:
5.0

Great customer service.

YACOB H.  |  First Impressions 
Rating:
3.0

I had a separate issue but the GM corrected it.

Tara J.  |  Online Move In 
Rating:
4.0

I definitely recommend …Cheaper and reliable than most U Hauls

QUEALOSHA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

QUEALOSHA G.  |  First Impressions 
Rating:
5.0

As long as i been coming to uhaul know problem!!! Always good

Jerome G.  |  Overall Experience 
Rating:
5.0

THANK YOU GUYS I LOVE TGE SERVICE AND THEY WENT ABOVE AND BEYOND TO HELP ME N MY DAUGHTER WITH OUR THINGS

PORCHIA H.  |  First Impressions 
Rating:
5.0

This have been by far the best service I’ve ever received a I highly recommend facility they went over and beyond to help me I wished there were more out here like them❤️

Shelia M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Hmie R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kieven s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martrina F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corin C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracey M.  |  Online Move In 
Rating:
4.0

They had a issue taking down my email address correctly and that's that.

RODERICK W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra N.  |  Overall Experience 
Rating:
5.0

The staff were a pleasure to talk to and very helpful.

SYED B.  |  Overall Experience 
Rating:
5.0

Thank you for being able to respond to The proFessional customer service that I receive here at U-Haul thank you everything when great

ANTHONY G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LATONYA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Itiara M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Larether C.  |  First Impressions 
Rating:
5.0

Tavorris Moss and his staff are very helpful and professional.

CECIL M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

NATALIE G.  |  Overall Experience 
Rating:
3.0

Very good

Cheikna D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lawrence B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JUSTIN F.  |  Overall Experience 
Rating:
5.0

Hats off to the staff at Southampton Road. You are just wonderful! I appreciate your excellent customer service! Many thanks and keep up the good work.

Cora R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James H.  |  Overall Experience 
Rating:
5.0

I was moving and the manger Tavorris Really help me out….. he was a blessing and I thank him

Decoya C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meshiosha L.  |  First Impressions 
Rating:
5.0

This store was very nice and saved I liked

Abdoulaye B.  |  Overall Experience 
Rating:
5.0

Excellent staff and management

SADA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AKEMA T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANQUEETA W.  |  First Impressions 
Rating:
5.0

I has no complaints

MICHAEL A.  |  Overall Experience 
Rating:
5.0

Hello yes the manger an his team was GREAT......thank u so so much

ALFREDIA B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monica L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Treveon M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tavarius T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RUSS S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl F.  |  Overall Experience 
Rating:
5.0

All the many years I've been renting the u-haul units it always been my number one 1# out of all thanks again u-haul for making it work for me most of all MS.TRAVISE MG, AND WIFE.

MARK M.  |  Overall Experience 
Rating:
5.0

Customer service skills excellent keep up the good work guys

Derrek H.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Janay D.  |  First Impressions 
Rating:
5.0

I've always had a great experience with the staff.

RODERICK W.  |  First Impressions 
Rating: