There is nothing wrong to change in this location. Aroon and Malik was great. Very friendly, professional Knowledgeable fast. Outstanding customer service. Thank youUmut E.
Customer Reviews for U-Haul Moving & Storage of Coram
Coram, NY 11727
(3/4 of a mile East of Route 83)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 6:30 am - 8 pm
- Sun: 8 am - 6 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Shane L. | First Impressions
Customer service rep, Austin was awesome: Professional, knowledgeable and quickGARYT C.
Customer did not leave a comment.Wesley N. | First Impressions
Customer did not leave a comment.les L.
Customer did not leave a comment.Shah M.
Customer did not leave a comment.MICHAEL S.
All local locations had no availability but low and behold this place had plenty. They really came through in a pinch.Carl O.
My account was not closed out the day I moved all my storage . My credit card was charged a extra month. It eventually was taken care of after I called U-Haul but the fact that it was left opened and I was charged a extra month made the difference of a 5 star rating and a 4 star rating. Otherwise all in all I would still recommend U-Haul in Coram to my friends. 4 StarsEddie C. | Overall Experience
Customer did not leave a comment.Amanda S.
Staff very friendly, professional and helpful . Definitely recommend this business.DENNISMICHAEL J.
Customer did not leave a comment.BENNY C.
Customer did not leave a comment.DAVIDS S.
Customer did not leave a comment.Shahid S.
Customer did not leave a comment.LUISANTONIO R.
Great job !!!!!! Lovedsergio D.
Need more people in this location specifically in weekends.JUNAYET H.
Customer did not leave a comment.Michael H.
Tried to contact u haul from 2:00 pm and did. Not get any help. Nobody answered the road service phone for at least 4 hours. Started hone and tire blew out on trailer. This is later in day around6:000 now. Did not get road service until 11:00 during torrential downpours. I would have been home before rain if you had some type of reliable road service.. 3 hour ride took 14 hours.WILLIAM N.
The passenger door of the truck I rented had a loose rubber gasket that flapped in the wind and allowed water to seep in even with a light rainKevin J.
Customer did not leave a comment.KURTPHILIP K.
Recently rented a 5'x8' enclosed trailer to move my son into college. Eric and his crew were excellent. They answered all my questions, helped me hook up the trailer and made sure that I knew how to operate the equipment all while being friendly and pleasant to deal with. It's really nice to see a team that appreciates their customers. I will be using Coram u -haul in the future. Do yourself a favor and check them out. You wont be disappointed. Thanks EricRICHARDSTEPHEN L.
Courteous & professionaljulio r. | Overall Experience
Customer did not leave a comment.GEORGELAWRENCE J C.
Customer did not leave a comment.NICHOLAS M.
Customer did not leave a comment.MICHAELKEVIN S.
Customer did not leave a comment.ERIKA B.
Customer did not leave a comment.DEBORAHS R.
Everything was perfect besides the actual storage animals got in and chewed through the items we had stored and pooped on everything we had to throw out most of our itemsMarie L. | Overall Experience
Malik, was very helpful and made the information on the rental very easy to understandJOSEPHPETER Z.
We don't know his name but the guy who helped us at the front desk was awesome ðŸ‘ðŸ¼RONALDDENTON D.
Nice guy working! Smooth transaction! Very easy and excellent service.Richard D.
Customer did not leave a comment.HOWARDLAWRENCE P.
Well run. Very professional!julio r. | Overall Experience
Aaron is an awesome employee. He made sure that everything was taken care of for the truck rental. He reviewed abs suggested additional items to assist with my moving day. His professional character was notice as he assisted other employees and customers. Aaron is a true professional and I strongly will use this location again. Eric was also an excellent employee and ensured my truck rental was ready on time.Gregg B.
Customer did not leave a comment.RONALDCHESTER A.
People need to pick up the phone it's is so difficult to reach people when I've called on numerous occasionsISIAHN E.
Maybe clearly explain the estimate will differ from the payment, that is the first figure depends on actual mileage for first timers like me.Carol W.
The Representative was very nice and helpfulISMAILA G.
Great customer service, all nice gentlemen.Alison P.
Customer did not leave a comment.JOSEPHP R.
Customer did not leave a comment.JOSEPHGEORGE F.
Customer did not leave a comment.RICHARD D.
This location in Coram is ABSOLUTELY HORRIBLE. DO NOT GO HERE!! They never give me the proper equipment I pay for and no one there seems to be able to work or understand the U-Haul app. The app forces you to go to the desk for help and there is only ever ONE person working there. Save yourself the wasted time and headaches and just go elsewhere.Joshua S.
Not a thing.Brian D.
Customer did not leave a comment.MARKJAMES D.
Customer did not leave a comment.BRIANP G.
Customer did not leave a comment.Rui L.
Customer did not leave a comment.Magie H.
Customer did not leave a comment.COLE H.
Customer did not leave a comment.ALYSON S.
Staff was very friendly and helpfulJANETTE R.
Gentleman who got me set up was really helpful. It was late in the day and he took his time to make sure I was all set. Really great guy!William B.
Make sure all tires are good!GARYL P.
Helpful staff. After hour drop box. Upon completing a long moving day, I errantly left some small items in trailer which was immediately rented out the next day. Eric happily attempted to contact next renters for me, working to recover my items (however, unsuccessfully... that's on me). Place is clean and well run. Great experience.Jim R.
Perfect. Representative was awesome.Kevin L.
the staff was very professional and knowledgeable. The Manager Arron was very attentive to all my needs. Always have a great experience . I love This location . I left my charger in the truck and the manager called and returned it that was very honest. And my air pod. Which is very expensive. Thank you uhaul team. At Coram. Mr William.WELLENEC W.
This location is so convenient I just love the customer service can't say it enough all the team there does there best to accommodate me as soon as I walk in. Teamwork Mr. Williams and his team is wonderful.WELLENEC W.
Nothing Tom was amazing and made things very easyVincent F.
Customer did not leave a comment.Min Kyu H.
I haul and movers were professional and helpful. Made moving a smooth experience.William D.
All goodSelman K.
Customer did not leave a comment.COREYANTHONY R.
Increase the supply to more adequately meet the demand. I had to resort to a smaller truck than I needed, so I wasn't able to bring all of our stuff with us.Justin W.
Customer did not leave a comment.George R.
Customer did not leave a comment.GEORGEJ V.
At the pick up location I was told by the employee Edward that I would be reimbursed for all of the fuel that I put in the truck, that was above the amount that was initially in the truck at pick up. Now corporate said that's not the case. I will never use u- hole again. I will go on Yelp and Twitter and explain how your employees lied and misled me. If you charge the next person that used the truck a fuel charge you will be stealing his money. As that was not your fuel. Nowhere in my contract did it state that I would not be reimbursed.Matthew F.
Eric was amazing!ALYSSAM E.
Customer did not leave a comment.Danielle G.
Perfect customer service !FRANK J.
Eric made the return a piece of cake. Its nice when some part of a move goes smoothly.Steven C.
All was fine. Thank youDONALDR T.
Customer did not leave a comment.JACOBJ W.
Customer did not leave a comment.JOSEPHSTEPHEN L.
It was easy to rent , the van was clean and in very good condition and the late drop box made it easy to return the van and keysDENNISCHARLES SR B.
Customer did not leave a comment.KELLY M. | First Impressions
Nothing everything was greatKevin W.
Customer did not leave a comment.JOSEPHSTEPHEN L.
Uhaul staff do not procrastinate at this location. I want to say a personal thank you to all the staff that said happy birthday to me when I walk in to get my truck and they look at my license thank you again for the Acknowledgment . Great management and team. Mrs. WilliamsWELLENEC W.
The staff at Coram U-haul were very friendly and helpful.richard M.
Excellent service May Lord Jesus Christ bless all company employees and best wishes for business ðŸ™ðŸ’ðŸ’™ðŸ‡®ðŸ‡³michael K.
Customer did not leave a comment.NIRAVKUMARGIRISH S.
Customer did not leave a comment.adonis V.
Very slow unsure of what they were doing actually took longer to deal with the office than unpack the truck into the storage unitMICHELLELEE D.
They staff does a very nice job.Kenneth B.
Customer did not leave a comment.DAVID C.
Customer did not leave a comment.BENOIT B.
Very professional and they care about their customers.Terry M.
Office was hard to findLAURENVICTORIA G.
Customer did not leave a comment.PHILLIPWOOYEON H.
Customer did not leave a comment.Edward S. | First Impressions
Eric was the gentleman that helped us. He is very personable, extremely knowledgeable about the products and went the extra mile to make sure that our experience with their Uhaul center was nothing but the best. I highly recommend visiting them if you need towing or moving trailers, I will be using them again next time for sure. Thanks again guys you were great and saved the day for me.Lawrence C.
Nothing it great service ... all the service people were excellent...RAYMOND L.
It's my pleasure to say happy Father's Day to all the man then I've seen at this location. Truly as a customer I can say there services which they provide to me as a customer I can recommend this location to others great service. Mrs Williams.WELLENEC W.
Just keep doing what you doing now excellent experience as well as my last visitCharlie K.
Both Tom and his associates are top notch. Great customer service. Definitely will rent from this particular hub again. True customer service oriented. Thank you so much guys!BHEATHER M.
You cannot get someone on the phone I called to let them know they forgot to include the trolley with my order and I was unable to reach anybody.Daniel M.
Erick is the nicest kindest personKELLY B. | First Impressions
Customer did not leave a comment.paula S.
Customer did not leave a comment.Paul A.
Customer did not leave a comment.SAKIA A.
These employees are great!! They are always informative and helpful and I always have a great rental experience. Thank you guys Aaron and Eric for a great customer services. Absolutely phenomenal. Mrs WilliamsWELLENEC W.
Very quickly and fast serviceIvonne V.
The pickup time for the truck was 3pm and this guy closed at 3pm, Didn't tell me anything or call to notify me. Horrible place!DIPALVIBHAKAR D.
Customer did not leave a comment.Jeffrey M.
Customer did not leave a comment.William S.
I love this location I was at 141 middle country rd , service was creepy clean . This location is great couldn't have ask for a better service. They are polite friendly and helpful attentive. Mr Williams is the best.WELLENEC W.
Customer did not leave a comment.Gary L.
I would only add one thing... There were some puddles on the ground of the interior first floor near the units. They seemed to just be in the hallway though, so that is why it hasn't affected my review. Other than that, very good process for me.Deniz K. | Overall Experience
Customer did not leave a comment.Richard W. | First Impressions
Customer did not leave a comment.jo s. | First Impressions
By far the most unprofessional experience I’ve had with a business to date because of the poor customer service your employee Eric Austin & Scott have provided. Eric Austin threatened and challenged me plenty of times to a fight in which I would not of been scared one bit of this little guy but I was in the process of moving furniture into storage with my family. This guy was acting as if we were on the street and even told me let’s walk down the block off camera and handle it. I am 33 yrs old with 2 children & I can’t believe I had to deal with this poor customer service from your company. Had I not been with my nephew and family things probably would’ve went a different route to teach him a lesson but I’m glad I kept cool and got my storage and got out of there. The topping on the cake as I was moving all of my storage into unit another customer comes around the corner in the biggest box truck you have and tried to cut the corner to short and smashed and swiped the whole front of my uhaul truck that was totally off with no key in it in park. This was the worst experience I’ve had recently with a business and most of it was due to poor customer service, one of the main things that draws attention to your company you guys shouldn’t be pushing customers away based on your staffs attitude. I know Aaron personally from past business and he would’ve never gave me this type of customer service. I’m very sorry that you guys have to deal with these type of comments but I’m sure it isn’t the first based off of his short temper and attitude.RICHARD II T. | First Impressions
Customer did not leave a comment.Alyssa M. | Online Move In
The building my unit was in smelled like urine. There must be a person living in there. This is why I couldn't continue business with you guys. I did inform staff.SEAN R. | Overall Experience
Customer did not leave a comment.zaid A. | First Impressions
The UHAUL representative was very helpful! The unit was cleaned when he walked me to it (not his fault) and when he couldn't find another clean unit, he cleaned it himself. The unit did smell like hay but I know that was no fault of him so although that was the case, the representative was so helpful hence the above average rating.JAIMIES J. | First Impressions
Customer did not leave a comment.eleni c. | Overall Experience
Customer did not leave a comment.Maxwell M. | Overall Experience
Customer did not leave a comment.Robert C. | Overall Experience
Everyone was always courteous and helpful.JOHN G. | Overall Experience
The online check in process seemed easy but I arrived to the unit after closing. It took a while to figure out how to get into the building as I was trying to access the slide doors when Afterhours the manual entry door is the only point of access. It would have been nice to know that. Also, once I got in there was a locked padlock on my door so I couldn’t get into the unit anyway. That was very poor. When I tried explaining that to the rep the next morning he wasn’t understanding what I was saying even though there is no clearer way to say there was a locked padlock on my storage unit and I couldn’t get in. That was very disconcerting but he was helpful and once he understood what was going on he unlocked it.Michael A. | Online Move In
I know in business: payroll is your only controllable expense , trying to figure out your busy times could be a challenge! I’m saying that , there are some days when the facility is short staffed and the wait in the office is a little long. Still my overall experience was great. Those times when you were short staffed, the employee that was there was doing a good job.JOHN G. | Overall Experience
My experience with this facility and especially its staff exceeded all of my expectations. Every single person I dealt with went above and beyond to help me with anything I needed. I will definitely be using them again and would highly recommend them to anyone.John V. | Overall Experience
Customer did not leave a comment.ROBIN S. | First Impressions
The service rep very informative and knowledgeable gave me peace of mind. Believe his name was Eric informed me no worry as units not available but went above to contact me and keep me in the loop. Yes everything worked out well. Thank you guys stay heathy safe and enjoy the Holiday's to come . * RIOS familyANTHONY R. | First Impressions
Customer did not leave a comment.Steven K. | First Impressions
Customer did not leave a comment.danielle g. | First Impressions
The staff at the Coram location are very helpful and friendly.ALANNAELLICE F. | First Impressions
Your Staff is very knowledgeable and helpful.tony r. | First Impressions
The storage was clean and the gentlemen was friendly but my overall experience with Uhaul was a disgrace I would never recommend them to anyone They dont keep their word. If you book a truck in advance it doesnt mean anything because up to the last minute they change your order It was a great inconvenience and a supervisor never called me back when i requested. They only send emails saying they cant do anything for meMelinda S. | Overall Experience
Been a client for many years there was water damage in unit that I was never notified of so I lost a few things , thanks , when I closed out I asked if there was a partial refund for the month and was told I was already out of the system and the person who closed me out said they didn’t know . I called the main number waited on hold for 20 minutes , was told to call another number which I did , and was told to call the manager of the Coram location I was in , the manager was not in , no callback , no response .MATTHEW M. | Overall Experience
All your people were fantastic!Anthony W. | Overall Experience
These guys were top-notch, hands down. Aaron helped me out in the morning after the app screwed up my reservation (corporate needs to look into that, cmon guys). You could tell Aaron knew the place inside and out. He was super nice, quick and got me in and out with the truck I needed and had an awesome attitude the whole time. Then the gentleman at night of whom I worked with to get a larger storage space and turn my truck in could not have been more pleasant or helpful. I wish folks I dealt with at my workplace were this good at what they did. I'll use the Coram office anytime I move my stuff in the future, and will recommend to friends and family. Well done, gents!Carl F. | First Impressions
Great team there and very polite employees. When ever I need to tow or store things this is the location to go to. Nothing but good things to say about them.Harold T. | First Impressions
Nice workersTheodore C. | First Impressions
I had an easy time both getting a storage unit and moving in. I appreciate the cleanliness of the facility and bright lights.Dianna L. | First Impressions
Couldn’t have been better!!!James A. | First Impressions
Very helpful manager and employees, very clean facility, very clean and great running vehicles and equipment. I would recommend U-Haul Storage to all my friends and family. Best Regards Sal Castellisal c. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!