Customer Reviews for U-Haul Moving & Storage of Currie Park

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Currie Park

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Timothy M. on

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I had a great experience overall.

Charles K. on

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Patrick M. on

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DANIEL S. on

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Love my experience with you guys! Will definitely see me again.

Amanda E. on

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We got the truck with 1/8 tank of gas. We barely were on the highway for 25 min and had to stop for gas. That is not professional and very inconvenient for people who are trying to move and now have to go out of their way after barely picking up The truck to have to fill the tank and now sets back out schedule. Please fill your tanks to atleast a half tank for people when they are paying big money to rent your trucks. Also we were not acknowledged at the counter when we arrived. We stood there for five minutes before Anyone acknowledged us. You should always greet someone and if busy say “we will be right with you”.

Ashley B. on

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Good Job, Thank you!

Randy L. on

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Great staff

John W. on

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My only complaint is that the app did not work for the late return. I kept the truck at the location and came back in the morning to return the keys. The attendant seemed upset I parked the truck where I did and said I should have dropped the keys in the return box. If the system does not allow me to return the truck why would I leave the keys?

Natalie M. on

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The clerk who helped me out was so great to work with and quick! The express check-in really did help reduce the time and she made sure I had a truck with a decent amount of fuel because most of them were low.

Claire C. on

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kelly k. on

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I attempted to drop our truck off at 77th and Appleton Ave, but was told they had too many trucks, and was rerouted to Capital Drive location. Good instructions were provided, tho.

Guadalupe S. on

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I rented a 20 by 20 space for almost two years. I was very comfortable knowing that my personal belongings were safe; there were cameras and added security. Everything was very clean! Thank you.

Lori E. on

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PETER S. on

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all employees that we dealt with were courteous and professional. they took the time to show us the facility and explained access procedure, walking thru it with us the first time to verify access.

Reginald H. on

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Karen B. on

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The truck was beat up. Plus, I am 5' 5" and I could not move the seat up so I could reach the pedals with my seat belt on. It was dangerous getting the truck to my home.

Athena R. on

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Quick and easy in and out. Friendly staff.

HARRY K. on

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Poor customer service … was never notified that my reservation was changed to a different location.... not happy!

WILLIAM A. on

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Facility is very clean and the staff is very helpful and responsive. Automatic monthly billing was very easy. Excellent facility overall.

Paul K. on

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James M. on

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JENNIFER H. on

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Kay C. on

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Alyson W. on

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James J. on

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Everything was well done. The truck was ready. The person I called to check the reservation the day before was helpful and courteous. Same for the counter person I got the truck from, and the person that checked me in and figured the final bill. Best U-Haul experience I ever had!

Jennifer G. on

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Milo R. on

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Tom L. on

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Lydetra B. on

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dan w. on

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Location is difficult to find in industrial access road, and staff was stressed and did not handle several customers at the same time very well

Jason J. on

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Fast and easy, great Customer service

Michael B. on

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Mike B. on

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Aravind J. on

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This is a scam location for the reason that they charged me $75 cleaning fee without my permission. Before you write back, read below. Yes, i did bring in a dirty utility trailer but the manner in which the location handled this was very unprofessional. 1. Sign on the trailer clearly says '$15 cleaning fee'. I was ok payin the $15 but I was told I will be charged $75 and when asked why they would, they said "they can charge whatever they want for a cleaning fee". The contract does not says " Individual Employees can charge whatever comes to their mind". If i knew UHAUL charges whatever comes to their mind, i'd have simply taken the trailer back, cleaned it good, return it with the cost of an extra day which is even cheaper that $75 illegal cleaning fee. 2. After arguing, the employee who did the inspection confirmed they will not charge the $75 cleaning fee. He went it and got my final copy of the receipt which did not have the $75 cleaning fee on it. I left the location. 2-3 hours later, a $75 fee was added to my card WITHOUT my permission AFTER the final transaction was over. This is totally unacceptable. If you think you can charge whatever you want, you must take all the signs off the trailers that says " $15 cleaning fee". I need UHAUL to fix this ASAP for me. It is unacceptable the way this location has handled this issue.

Hannah M. on

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Meng Y. on

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Nothing. Hands down best uhaul service in all of the Milwaukee area

Fran T. on

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Megan S. on

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Mike M. on

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Gail S. on

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katherine e. on

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I have had an excellent experience using UHaul for truck rentals and storage. I definitely recommend the Currie Park facility to anyone in need of high quality, secure storage.

Jim B. on

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Steven K. on

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Kenya O. on

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Eleanor H. on

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no comment

Vicki B. on

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I was cared for in a friendly and very efficient manner. The whole process was easy. Great facility.

HEATHER P. on

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Jeriliz F. on

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Clearer instructions when using 24/7 pick up

Michael K. on

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Easy Pick-up on a Sunday morning. Friendly Staff. Easy return first thing Monday morning.

Matthew M. on

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KALEEN P. on

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I asked for my box to go to one location in renton, WA and they sent it to a uhaul facility in Kent, WA instead.

Gina D. on

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Jamie J. on

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Gabriella F. on

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whitney w. on

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Bethany or Mike D. on

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People great, great experience. They missed the u-box pickup window and we didn't get a call for the pickup time, however they still came and were efficient. It didn't impact our schedule.

SAM I. on

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Hedi R. on

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Robert W. on

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The young man who checked us in was extremely nice and helpful!

BRIDGET G. on

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More employees during heavier pickup times. Waiting in line for a half hour because only 2 people are working is a little insane. By the time I got up to the front there was atleast 6 other families waiting. Also, consistency with reservstion. I had a nightmare scheduling my uhaul van. The first person said the manager had to call, he confirmed and we got it scheduled. At that time the times and dates were incorrect, we ended the phone call and everything was correct. Picking up the uhaul, the time of return was incorrect, after waiting in line for 20+ minutes I didnt complain much and took the time for the next day at 3 when originally it was 430 from the previous interaction. Got a voicemail from the GM at 8 am saying I was late to return my van and a family was waiting for it, when I was supposed to be returning that afternoon. After 20+ minutes on hold to return the call she told me the reservation was due the following day at 8 am. We fixed it to the original time and didnt have a problem. I dont know how the correct time couldnt have been saved on 4 different occasions and as a customer who has rented previously from a variety of uhauls with no problems this was irritating.

Julie C. on

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Great service other than trying to rent the U-Haul. I reserved it for a location close to home. I reserved it online and they did not have the truck. Instead of offering me a bigger truck or a location around it. I was sent across town to capitol. I was told I would be compensated for the extra miles in which I was not just given a discount on miles.

matthew f. on

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Peter B. on

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Staff was very friendly and helpful

Nicole V. on

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Matthew M. on

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Laquisha B. on

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The wait was super long. Line was long

Adrian B. on

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When an on line rental is made for after ours pick up, make it easier. Put the truck in front of the building instead of in the back dark corner. and make it easier to get the key.

john d. on

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Robert S. on

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roxanne b. on

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Markus H. on

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Jairus S. on

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Dean K. on

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Staff always friendly and very helpful.

Tracey W. on

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DAR W. on

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Nothing.

Cory C. on

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mary h. on

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Pick up service and return service was courteous and excellent!

Kevin K. on

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Chris V. on

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My rental was booked for Sat 5/25. There was a line of 6 customers (me being the 6th) and 1 person working behind the desk for 20 minutes. I was on time to pickup my 24 hour rental at 11:30 am and didn't get to my rental until 12:10 AND I had to return the van by 11:30 the next day. I am VERY Disappointed. I don't think I will use Uhaul again..

Timothy M. on

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reggie a. on

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All went very well

David F. on

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They charged me for gas, when I filled it up before I returned it. And they never told me when I checked out. Just saw it on the receipt.

Alan F. on

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FRANK K. on

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joe w. on

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I stood in line for 40 minutes to pick up. No sense if urgency. VERY FRUSTRATING

WILLIAM B. on

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no improvement needed. everone was great.

international m. on

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Everyone was very helpful and friendly. My only small complaint was the slightly snarky attitude of the man who received the van upon return to give it the final inspection.

Steve H. on

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No radio, no cruise control, old truck- 125 thousand miles

Greg B. on

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My second visit to this UHaul location with reservations for a third. Highly recommend. Well run, professional staff, and great equipment.

matthew s. on

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Great manager of the store and employees were helpful.

Benjamin G. on

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This is the best location in the area !!

DON K. on

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I originally booked at a U-Haul near me. 4 days before my pick-up date, I was contacted and pick-up location was changed to place that was 25 minutes away! Passenger seat had many hairs (dog hair?) on it.

Peter B. on

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Outstanding service, prompt and courteous...already recommended to friends

Kurt M. on

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Renee S. on

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Daniel L. on

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Everything was great

jeff w. on

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Service was very quick and friendly! They helped me quickly change my online reservation to a cheaper option with a local truck vs the one way truck I had reserved online by mistake.

terry k. on

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David L. on

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Dian R. on

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James B. on

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The lady that check us in was a great help, even with all the problems from the other location. She was very pleasant to work with.

Mark V. on

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great staff

bruce m. on

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PERRY C. on

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Great customer service.

KATHY T. on

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Everyone was very friendly, and they finish the job quicker than expected. Always a nice surprise . Thank you??

Lory P. on

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Customer did not leave a comment.

Greg B. on

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they need better staffing on Saturdays. We waited in line for about 35 minutes to get helped.

Jim H. on

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Nice clean lot. Fast return process. Got my receipt via email. No waiting. Very friendly staff.

Dana K. on

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Customer did not leave a comment.

david e. on

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Bridgette H. on

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and I already did

JON J. on

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The service is what I would expect from a top notch moving and storage provider. Not sure if it was the timing, but everything was pretty smooth.

Dennis K. on

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Fast friendly service. Very well managed.

rick m. on

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Awesome service...great staff...very accommodating and helpful.

Jordan W. on

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Jim E. on

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Jen B. on

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The whole experience was great the staff was helpful and speedy, it made the whole moving experience go a lot smoother.

greg b. on

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Great experience! This is a top notch UHaul location. Unlike some of the other UHaul distributors in this area this one is actually a professional business. Very helpful and professional staff (thanks Antonio!) that seems to value your business. Large selection of equipment. I highly recommend this place. You won’t be disappointed.

Vaughn M. on

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Mint smell in a clean van is a good thing keep it up

Brenda H. on

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Thank you for good customer service

Elizabeth V. on

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steve o. on

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ruth g. on

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Could not have been easier! Lower mileage prices!

Mark S. on

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The truck seemed super old. Made funny noises while stopped at lights and when it was shut off. Also shacked quite a bit when it was taken on freeway. Made me very nervous

Monica H. on

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Michael S. on

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This was not where I had reserved the truck. The day prior to my pickup I received an email confirming my reservation at the State Street location. Then an hour or 2 before pickup i got a text from uhaul stating a new pickup spot that was many miles away. Seriously?? I would not have used uhaul if I had known this was how the reservations were not kept. I won’t use uhaul again.

Julie Z. on

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We were pleased in all regards! Thank you.

Tanya W. on

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Excellent customer service was given to me Antonio Williams The crew at this location truly puts customers first something that’s truly hard to come by these days and I truly appreciated it.

katherine e. on

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I have been using your storage facility and rented vehicles from you at least twice in past year. You have a great thing going! I would highly recommend your services to anyone.

Tibor D. on

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Bob P. on

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Manager was the best. Helpful to his staff and the customer, me.

eric f. on

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ryan g. on

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Javier K. on

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deborah s. on

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Fast efficient service all done with a smile.

ELLEN M. on

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Great service, clean facility

James P. on

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The young woman who assisted up for the pickup & return at the Capitol Drive location in Wauwatosa, WI was outstanding. She personally made our experience an excellent one, James Pearman

kathy b. on

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i didn't store anything at the facility because I used the U-cube. Your staff was just wonderful and extremely helpful.

James H. on

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Barbara W. on

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When I arrived the agent couldn't find my reservation. Lucky you had a truck that I could use.

ralph g. on

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Exceeded expectations. Thank you!

Paul D. on

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Quick service both on pick up and drop off. Your rate for 24 hours of rental beats Home Depot by a long shot.

Geoffrey H. on

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Jill T. on

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John L. on

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Good experience from beginning to end!

jay g. on

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We didnt use the uhaul moving boxes we purchased. We returned them to the store for credit. Went to use credit, was rudely told there was no credit on my account. Was told ubox pickup is free, its not

ANDREW K. on

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They run a tight ship here, very happy with this location. They know basic computer skills here

kevin l. on

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STEVE W. on

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Erin B. on

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Mark H. on

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herman h. on

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This is my favorite location. Would recommend to all. Employees are friendly helpful and attentive.

courtney p. on

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Very friendly and helpful. Was able to accommodate a last minute rental

Patricia S. on

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Overall experience was good however when given a window for delivery of Uboxes the facility did not stick to the commitment they stated and didn’t call with change to delivery time. I had to call them

Scott N. on

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The only issue I had was with the after hours return. I could never actually login to the online system for returns. We tried twice (we decided to keep the truck for an extra day) and each time we had issues. The first night, the verification code came 30 minutes after we left and the second, I could never get past the sign in screen. Other than that, everything was great.

douglas f. on

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perfect place for my motorcycle, very cost affective. see you in fall, thanks

mary S. on

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Duane J. on

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they didn't hook the trailer lights up. I didn't notice until I got home with it. Luckily, it didn't cause an accident! Not to mention, I'm guessing it's against the law to send equipment out like that.

sergio s. on

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Very nice people working at this location. From the guy the checked in the equipment to the women inside. The manager was outstanding. Extremelly satisfied

ann d. on

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Bill F. on

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Truck was not working, i had no warning and lost a few helpers because of a 2 hour delay. i was on hold for over 10 min then had to go to another location and wait for a truck to be retuned since the other truck i was offered was after all my help had to leave. What is the point of reserving a truck and planning my move if the truck doesn't work?

Jeffrey B. on

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Matthew M. on

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Had to wait in line for at least 20 minutes before being served when I came to pick up my truck

CATHERINE J. on

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Nothing very nice custom service

Ryndell E. on

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Great experience will be very happy to use this services soon, thanks you very much Ryndell

CATHERINE J. on

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Nothing

nick u. on

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The staff was very friendly and very thorough with details of billing and customer services.

jesusa p. on

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Julie R. on

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lekevia j. on

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Paula B. on

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David S. on

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Easy peasy!

Michael P. on

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Nahshon G. on

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Patrick L. on

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Patrick C. on

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Zachary B. on

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Kenneth M. on

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The 26' truck I rented had damage on all sides. Frayed fiberglass on the hood, multiple dents, gouges, and the sides of the box were severely scraped up; skirting was bent up and warped. The brake light/error came on mid-way through each leg of my in-town move. Stopping, putting it in park, shutting off/restarting was the fix. Inside of box was clean and tight.

Damario W. on

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Melvin S. on

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I just wanted to Rave on John Reed Jr. Very polite and helpful, made sure to walk me through my choices and options. Great experience from the rest of staff as well. State of the art facility. Clean.

alan s. on

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always good service

lorraine w. on

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The whole experience was great and excellent customer service....from the reservation through drop off. Seriously, UHaul made my move super easy and hassle free. Price was reasonable, too. Thank you!!

Annette N. on

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Sarah S. on

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harold l. on

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Everything went very well. From the reservation process, to the customer service, to the equipment that I rented. I will definitely be using you guys again and will refer others to this location. Thank you again to everyone that serviced me on the pickup and return of the truck I rented.

Donna L. on

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Very easy to pick-up and return!

Matthew K. on

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Customer did not leave a comment.

Julianna W. on

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This is a great facility. The staff knew what they were doing. The facility layout is very efficient.

Marcia C. on

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Everyone was very nice and helpful. They went out of their way to make the pick up easy.

Todd S. on

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Storage facility is unique in that it offers indoor heated storage for large vehicles and RV's. It's pricey, but unique in this area.

Javier R. on

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Refreshingly nice to have excellent customer service again as it used to be years ago. Personel where polite, answered questions and gave clear instructions. The truck was clean, full gas tank and ready to roll. Best moving process ever. Truck dropoff easiest ever. Car rental companies should take note how Uhaul does business!

Bonita S. on

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Pala G. on

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When my fiancé and I went to return the rental some guy approach us and was very rude and did not have on a uniform or anything to indicate he worked for U-Haul he approached my fiancé demanding the key and he didn’t want to show him a badge or anything that stated he worked for the company.!Very rude

ANDRE M. on

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Well maintained

Daniel C. on

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Very smooth and quick! Thanks so much. Absolutely great customer service.

Jim B. on

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Customer did not leave a comment.

Shana M. on

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Kristina K. on

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Was a great experience - super friendly staff.

Dean C. on

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I was never there.

John H. on

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PAUL S. on

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Conrad B. on

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The staff at the office were awesome. Very quick to pick up the truck and drop off the truck as well.

Jeremy G. on

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Great experience, great equipment, and friendly/helpful staff

Candace R. on

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Mia was great all the way from my call, to coming in and dropping off the van. She has an upbeat and positive attitude!! Wish there was more Mia out there in the work force!!!

Susanna S. on

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My only issue is my contract began on 11/18/18 and I was billed monthly on the 18th. We moved everything out on Sunday, March 3rd and there is no pro-rated refund for the remainder of the month.

Ainsley W. on

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Very helpful with quick service.

GEOFFREY G. on

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Customer did not leave a comment.

Mohd M. on

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Clean, organized location, staff was extremely helpful and friendly. Great experience!

Desarae D. on

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Hanne G. on

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It was great!

lorraine w. on

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Darryl K. on

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Daniel R. on

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Pretty great over all experience.. quick purchase. No hassle. Nice people. Seems like a great place to work. Van worked great. Only issue is I wish there was a handle at the back of the van for climbing in and out.

Anthony S. on

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Glenn P. on

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Dexter B. on

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Aweful place

Frank K. on

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Anastasia V. on

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Staff called us upon delivering our first truck and accepting it, that there is a $50 change as they were missing a dolly.we had delivered it. Spent numerous calls back and forth to fix.

Keneth W. on

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There was a Female associate that was not customer service at all, she stopped helping me to help another person who has just walked in, she also lied to me. She made the visit to u-haul very bad!!

claudia w. on

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Everyone is friendly answering any questions I had explained everything So I know what to do since I have never rented a storage locker before this

Veronica G. on

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Clean, convenient, and helpful and friendly staff

Michael L. on

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Indoors, clean and secure. It’s the ideal place to store your RV.

Eleanor H. on

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Very kind and knowledgable.

Alex K. on

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Professional, top notch.

DANIEL S. on

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Nothing bad to say about Uhaul. Just wish people were more courteous inside facility like other customers. Blocking hallway to my locker taking every cart available. Etc. But overall great experience.

dennis m. on

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Great expedience! facility was very impressive, we felt VERY safe going there at night. I referred U-haul to all my friends and as a matter of fact I have a friend storing his car there now. Dennis

Ahmed H. on

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Nice guys, all of them!

Ronald F. on

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It was better than expected. The storage was dry, clean and warm. The staff resolved the issues quickly.

claude s. on

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Staff friendly and very Helpful But, you need bigger storage units

Keith M. on

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friendly and helpful at the counter. A great experience.

Lissa S. on

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it was clean and super easy to use

richard p. on

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Best storage rental experience I've had...

Latoya P. on

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Excellent customer service

John W. on

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I loved the indoor storage. Could easily drive a 26 foot truck in. And for indoor storage, same/competitive price as other outdoor storage facilities.

Susanna S. on

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The facility to store our belongings is pristine and I’m so happy I chose it.

Lora N. on

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great staff

Chelsie P. on

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Very helpful with the uhaul storage pods delivery person communicated very well and worked around oyr schedule unlike other stores we dealt with when having items orginally shipped.

Cassandris S. on

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The manager was very helpful and very knowledgeable My storage is very clean

ELIZABETH D. on

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the store was very clean and organized. The staff was very friendly and helpful.

Ryan S. on

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Good experience

LEONAR M. on

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The staff was very friendly and incredibly helpful and accommodating. The facility was clean and well maintained. I would definitely recommend this place to friends and family

Mary S. on

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Excellent service.

DALE W. on

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24 hour access would be a great feature.

Elexis B. on

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THANK YOU VERY MUCH

kristen h. on

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I did not visit the facility. You should offer a Not Applicable option. I had a storage container delivered to me.

Andrea F. on

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Jeff is extremely nice. He was always so pleasant and helpful every time we came. We appreciated his positive attitude and overall friendly demeanor. The store manager was also great!

Ernestine G. on

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I love u_haul service where you get the best results for what every your needs are

ROB R. on

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This is a terrific place, especially the staff!

CHRIS M. on

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It was a nice place, and seemed very secure and built a lot of confidence. Service was fast at desk. Thanks for help.

Kent E. on

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Everyone was extremely helpful and friendly. Nice staff

Don J. on

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Ken and his staff are all very professional, helpful and courteous

Megan R. on

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Extremely friendly, helpful, and knowledgeable staff! Units and facility was immaculate.

LAURA E. on

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For the size unit I rented, it was very expensive. $110 is a lot of money for the space and I would have stayed on for months if it was more reasonable. It was also very stuffy in that facility.

richard p. on

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Very professional/courteous staff, beautiful facility/storage, clean/reliable vehicles.

Austin J. on

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Very helpful and timely.

sharon j. on

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Very nice and helpful people! They were on time to drop off and pick up my container. I would definitely recommend them!

Mary Ann H. on

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The delivery of my U-Box went without a hitch. It was delivered on the date requested in the contract and the delivery driver was not only an excellent driver, but friendly and professional, as well.

Katherine N. on

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Long wait in line.

Susan W. on

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My only negative is that I had to pay for a full month when I only needed the unit an extra week into the month. It would have been great if it could have been pro rated.

Phil S. on

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excellent service

mark s. on

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Exactly what I was looking for. Great people and very friendly.

Kristin O. on

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A

kelly P. on

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I rented a u-box, so I was never at the actual facility. Whenever I did contact them, the staff was always very helpful and pleasant. The woman who delivered and picked up the u-box was awesome.

Julie AND Tom K. on

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Na

Heather P. on

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We were extremely pleased with Currie Park UHaul storage. All of our personal property was safe and easy to access.

Thomas H. on

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Just waiting to see if i get a refund.

Randal B. on

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The staff was very professional, and helpful

Kerry U. on

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I was very pleased with your facility.

Al D. on

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good expierence will be returning in the fall

Don J. on

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Very friendly and courteous staff

kenneth d. on

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