Customer Reviews for U-Haul Moving & Storage of Dade County

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Dade County

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Angel H. on

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Ulysses R. on

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Keep up the good work

Antoine M. on

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That's very great.

FELIX R. on

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Nice

David L. on

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ISIDRO N. on

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edvia E. on

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Renier B. on

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ROBERT R. on

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Very busy good service

Tania H. on

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Katrina B. on

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antone M. on

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Yes Uhaul is good improvement.

Tracey M. on

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Aryian B. on

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Nothing

David S. on

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haracio S. on

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Great people very polite

Gloria A. on

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Better customer service.

Matthew O. on

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The booking/payment processing took forever. I was the only person in line. The system was doing some kind of update for 30 minutes on Saturday afternoon before we could get to the payment screen. The employees complained that they have no warning for when this happens. Then the payment processing took 20 minutes. The card reader wouldn't work. The signature screen wouldn't work either. Not the workers fault.. The computer and server are definitely not working right. I had to use online booking instead.

haracio S. on

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ERICK H. on

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quina G. on

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Rude and not understanding very unhappy and unprofessional.

Nakita H. on

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Fauzia W. on

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fellwill D. on

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Teia L. on

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leonor A. on

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I would've appreciate if the truck has the covers for the furniture

Pablo R. on

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Fast and professional service.

Edwin R. on

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Gentleman that received the truck was very nice and happy to help

Roberto B. on

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N/A

Felicia S. on

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Great customer service

Franklin C. on

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You are doing an excellent job...keep up the good work!

Renea B. on

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LIENZ P. on

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So my experience was pretty good with the new agent.

Kelvin O. on

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Great service

Nataliia P. on

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jacqueline p. on

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When I arrived at the location to obtain my storage unit, and drop off equipment there was total chaos in the facility. 2 staff members had their pre-school/grade school children running around.

Alexa A. on

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Not bad

DANIEL T. on

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Once I needed to go later than 7 pm but it was closed

Denise W. on

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Customer service rep was friendly, and knowledgeable but given instructions on how use storage system was not given in appropriate manner and to many down units! Upgrade unavailable Will be moving

Jacquelyn E. on

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They went above and beyond to help us get our belongings into storage.

Hazel C. on

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Had a fabulous experience from Doug in Jersey who picked up my uboxes to the staff in Miami. They were excellent, professional and friendly For an out of state move the prices were reasonable.

David D. on

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A great way to store things. Really happy with Uhual.

Adam D. on

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Very expensive units .. need to Lower your prices ...staff is not alert they are day dreaming. 💰🔑 won’t Recommend no one

Andrew D. on

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This is a general comment for UHAUL overall, not specifically the Miami location- your customer service is generally poor and the experience is very unclear. There's no easy way to track whats goingon

samantha h. on

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The your policy’s for not being able to contact the store directly cost me money. We tried to contact the store for pick up for 3 weeks no return calls. Warren was the saving grace for that store.

PETER J. on

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This facility is by far the worst Uhaul location with which I have ever dealt. They do not return phone calls, ever pick up their phone or communicate status or changes to a contract. Horrible...

Jose B. on

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tks , the best staff

Wayne J. on

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The location was convenient for what I needed it for. The only thing I took issue with was the pricing, but I was in a bind and had no choice but somebody should really evaluate that fee schedule.