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francisco p | First ImpressionsSelf Storage Units in Miami, FL, 33127
U-Haul Moving & Storage of Dade County
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Indoor Storage
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
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Very friendly staff and helpful, the Manager is a great Manager
clifton w | Overall ExperienceThe Staff was courteous, wonderful and extremely helpful. The family had the storage unit since 2003.
FLORENCE E | Overall ExperienceThe only problem I had was the Hispanic young lady was extremely rude all I did was ask her a simple question and she got mouthy the rest of the staff was beyond polite
tydrika s | Overall ExperienceIt was professionally and the services were great
Empress L | Overall ExperienceThank you for your service and your dedication to our community.
walter p | Overall ExperienceYes
RODRIGO S | Overall ExperienceThanks for loving me
paul r | Overall ExperienceI recently had the pleasure of working with Willie Shine and his outstanding crew at the U-Haul located at 5341 NW 7th Avenue in Miami, FL, and I can't praise them enough for their exceptional service. My move had taken a turn for the worse when the independent helper I booked texted me after three hours of waiting to say he would be even later. I had no choice but to cancel him, leaving me to do most of the work on my own. Working in July’s heat in Miami, feeling frustrated and overwhelmed, Willie Shine and his team stepped in and turned the situation around with their professionalism and expertise. (And ice-cold water) They immediately found a reliable helper, provided me with a spotless new van, and gave invaluable advice on how to best utilize the space in the van to get everything packed efficiently. Not only did they make the entire process easier, but they also adjusted my rental contract to ensure I had enough time to complete the move without any additional stress. Their quick thinking and genuine care made all the difference on a day that could have gone very wrong. I want to give special recognition to Crystal for her rapid solutions and calm demeanor, and to Derrick for his incredible stamina and hands-on approach. Willie Shine and his team treated me with kindness and understanding, making what could have been a nightmare move into a smooth and successful experience. If you're looking for a team that will go above and beyond to ensure your move is as stress-free as possible, I highly recommend Willie Shine and his amazing crew at this U-Haul location. They truly turned my day around, and I couldn't be more grateful!
karrie f | Overall ExperienceThe experience is terrible. We found the storage full of mices / rats and mice and rats' poop. The smell was horrible, and we had to throw away several items such as mattress, bags, bed sheets, shoes, leather chair, with a damage over $2000.00.There is even a mice that was hiding in a box, that we saw running away from the box at our house. She is in the house now and we are fighting to kill it. I will place a claim to recover what I consider is due.
Jean-Charles T | Overall ExperienceThe young staff used to pay attention to customers at all times.
Princess J | Overall Experience•Excellent service •Storage in good conditions
santiago m | Overall ExperienceI was personally assisted by the GM, Mr. Willie Shine. He was very personable, knowledgeable. He enthusiastically promoted the U-Haul "brand" to me.
RONALD I | First ImpressionsThank you! Thank you so much!
Jacqeevia J | Overall ExperienceGreat
Jean-Charles T | First Impressions