U-Haul Moving & Storage of Dartmouth

11079 reviews

460 Windmill Rd   Dartmouth, NS B3A1J7
(& Yorkshire Ext)

(902) 469-4487

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(902) 469-4487

460 Windmill Rd
Dartmouth, NS B3A1J7

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

paul C. 
Rating:
5.0

Customer did not leave a comment.

Babu Ravi Shanka P. 
Rating:
5.0

Customer did not leave a comment.

feng L. 
Rating:
3.0

Clean the uhaul before pick up

Eva M. 
Rating:
5.0

Customer did not leave a comment.

Christopher J. 
Rating:
4.0

There was an error in me picking up the truck resulting in me receiving it 2 hours late which had a big effect on my moving plans. I was provided with a $25 discount. Everyone was apologetic and nice, but it did still throw a wrench in the day. Truck worked great and I had no issues. Would come here again despite the inconvenience.

Jessica P. 
Rating:
4.0

Customer did not leave a comment.

SHANNON E. 
Rating:
5.0

Customer did not leave a comment.

JIMMY ALEJANDRO P. 
Rating:
3.0

Customer did not leave a comment.

Songnian L.  |  Overall Experience 
Rating:
5.0

The staff has been amazing. I have been there a few times in the last little bit as I move my mother out of her apartment. Every time I go there, they are even more professional and courteous than the last. Kim and Toni were amazing the last time I was in.

Mark B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Customer did not leave a comment.

Carolyn L T. 
Rating:
5.0

Customer did not leave a comment.

Christian S. 
Rating:
5.0

Customer did not leave a comment.

Jamie C. 
Rating:
5.0

Customer did not leave a comment.

Amanda M. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN DOUGLAS C. 
Rating:
5.0

I booked a truck for a different location, and the website did not notify me that that location would be closed the day I booked (which was a holiday). I only found out because I went into the website to change the time of my reservation - it would have been helpful for the website to notify me of this when booking. Otherwise, everything was great!

MEREDITH ANN B. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY MARIE LYN S. 
Rating:
5.0

Customer did not leave a comment.

douglas L. 
Rating:
5.0

Customer did not leave a comment.

George S. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
3.0

Pros: Truck was ready to go upon check-in, very quick. Cons: During this time of COVID I would expect for the rental trucks would be spotlessly clean, but unfortunately after personally cleaning the seats before departure, the cloth used to wipe revealed a lot of filth.

J Sylvain G. 
Rating:
5.0

Customer did not leave a comment.

Carla Lynn K. 
Rating:
5.0

I have rented trucks, trailers, car haulers from this location many times over the last three years. I always find the staff courteous, knowledgeable and patient. They are very understanding of any changes that I have to make in my rental arrangements. Thank you for making all of my moving experiences so positive!

CAMERON GORDON A. 
Rating:
5.0

Customer did not leave a comment.

Ashley K. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
4.0

The bill was more than expected. The fee of 19.95 was posted on the side of the van but was 89 on the invoice there was also a additional fee for after hours return that was not explained, the insurance and mileage charge were as expected. The service was as expected but the invoicing was somewhat misleading.

David H. 
Rating:
5.0

Customer did not leave a comment.

Pedro P. 
Rating:
5.0

Customer did not leave a comment.

Mahmoud M. 
Rating:
5.0

Fantastic service Thank you

JAMIE C. 
Rating:
5.0

Customer did not leave a comment.

Shelley T. 
Rating:
5.0

Customer did not leave a comment.

Melanie Ann B. 
Rating:
5.0

The staff even lent me a trailer hitch since I forgot mine

CECIL STANLEY S. 
Rating:
4.0

The use U-haul at least once a year and we are always amazed at the ease of hiring through them, and how well the trailers tow. Great value for the money.

ROBIN HADEN JAME K. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER OWEN M. 
Rating:
4.0

offer paper contract

Stephen G. 
Rating:
5.0

Customer did not leave a comment.

Timothy Ernest S. 
Rating:
3.0

Customer did not leave a comment.

june B. 
Rating:
4.0

Customer did not leave a comment.

DUNCAN EDWARD M. 
Rating:
2.0

Customer did not leave a comment.

STEPHEN DOUGLAS C. 
Rating:
5.0

Customer did not leave a comment.

Cassandra Joseph L. 
Rating:
5.0

Brakes were ok but likely needed to be serviced, annoying belt squeak in engine,, turned up radio till squeak went away!

Robert B. 
Rating:
4.0

Customer did not leave a comment.

DAVID G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tim S. 
Rating:
5.0

all the people working there are great. The young lady takes care of the vehicle out in the yard she great.

TERRY DOUGLAS G. 
Rating:
5.0

Customer did not leave a comment.

Christian S. 
Rating:
5.0

Customer did not leave a comment.

Terrance M. 
Rating:
4.0

The motorcycle trailer should have a ramp that has less of a incline. We had to put 2 2x12" boards underneath so to make the angle appropriate so not to bottom out when loading and unloading.

Edward D. 
Rating:
4.0

A handy little check list of things to tell the customer specific to the location would have been great (ie: you can't go over the MacDonald bridge!). Service from the local agents was great.

HEATHER DAWN F. 
Rating:
5.0

Customer did not leave a comment.

Daryl W.  |  First Impressions 
Rating:
1.0

The service was poor when we had to go into the office, (online instructions didn't match the instructions from the facility itself), person behind counter wasn't wearing their mask properly (in middle of pandemic), basically told me I was a liar, and his instructions didn't work to allow me into my unit either. There's poison rodent traps in the units no one tells you about until you find it, which I think those traps are inhumane and I requested it to be moved. Was told they would remove it, I wait another almost 24 hours before going back to put the lock on the unit to still find trap inside. Was cut off by person speaking to me on to me on the phone while trying to sort out issues to the point I just stopped trying, and let them say whatever they needed too and ended the call without being properly happy about anything. The one good thing they did was give me a month free for all the issues, a ten minute set up turned into 3 days of super stress and confusion that couldn't of easily been avoided, the 1 month free feels insufficient and lazy on behalf of the company. 10/10 will never uhaul for anything again.

Kerra N.  |  Online Move In 
Rating:
4.0

Fix your website. I couldn't check in my truck online because it was broken and I also couldn't return the truck because the app was broken. I had to call your customer service line to get it checked out.

Brandon D. 
Rating:
5.0

Customer did not leave a comment.

Paul A. 
Rating:
5.0

Customer did not leave a comment.

Gllenn B. 
Rating:
5.0

Good value, great people, thanks!

mike w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy H. 
Rating:
1.0

This is not me. Name, address, phone numbers are correct but I did not pick up this vehicle on Nov 21. This is not my signature nor my credit card. Please check who picked up this vehicle ? Did this person show a drivers licence at pick up ? Alain Daniel LeBlanc

Alain Daniel L. 
Rating:
5.0

Customer did not leave a comment.

TYREL D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Harold G. 
Rating:
5.0

I was able to do most of the paperwork in advance online. Took about 5 minutes to complete. A young man was available to help me get hooked up. The trailer worked very well. I returned it early because I didn't read the business hours, but there was already a person there to check me back in. Thank you for the great service.

Michael A. 
Rating:
5.0

Easy in and out.

Ralph H. 
Rating:
5.0

Service was excellent and flexible to accommodate my move

IVAN M. 
Rating:
5.0

The guys are busy here but get to you as fast as possible and are always polite.

PETER EDWARD G. 
Rating:
5.0

everything was perfect. The guy who service me was very helpful and professional. will rent again.

ROBERT TERRY D. 
Rating:
3.0

Doing fine

tony B. 
Rating:
5.0

Customer did not leave a comment.

Jason J. 
Rating:
5.0

Customer did not leave a comment.

Jamie P. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

There were too much dogs or cats hair on the seats, i didn't see when I picked up because was night. I hope next time I can get it cleaner

CLAYTON ANTONIO T. 
Rating:
5.0

I had a great experience until I tried to return my trailer after hours. Despite all attempts to use the uhaul.com/share including the two codes sent to me electronically while at the location, the system did not work as I was told it would. The app said it could not find my phone despite having the location turned on. After 25 min I had to call the toll free number to get help. They checked the trailer in for me with the above info in the notes, but told me I might have to pay a convenience fee- I'm still waiting to find that out. Otherwise a great experience.

JOHN H D. 
Rating:
4.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Alex M. 
Rating:
5.0

Customer did not leave a comment.

Marc W. 
Rating:
4.0

Customer did not leave a comment.

BEN B. 
Rating:
4.0

Customer did not leave a comment.

melissa S. 
Rating:
5.0

Customer did not leave a comment.

WYATT DOUGLAS D. 
Rating:
5.0

Customer did not leave a comment.

TERRANCE M. 
Rating:
3.0

Wash the vans after each client?

DIRK PHILIPP Z. 
Rating:
5.0

Actually ,I was pleased with my experience with the truck rental fr. the phone booking to the sign off. Just keep up the good customer service.

Terrance M. 
Rating:
4.0

Customer did not leave a comment.

STEVEN JAMES H. 
Rating:
4.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Accommodating. Tech and online experience worked seamlessly with instore customer service. Friendly staff. Helpful with the snow. Worked to get me a truck with winter tires. Brought the truck back a day early and 10/10 easy experience getting my money back for not using the 2nd day. I would recommend any day and will use again personally

john M. 
Rating:
5.0

Was a great experience. The storage lockers are really nice and clean. My only concern was the entrance to the 24/hr access lockers is not very good because I almost rolled with my SUV and 5x8 trailer. It did just snow but the entrance is on a slope and tricky to enter for the first time. Not exactly sure what to suggest other than some how leveling out the entrance instead of it has a slant that goes up on the left side...but that probably is not very feesable.

Natasha M. 
Rating:
5.0

Customer did not leave a comment.

floyd E. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M. 
Rating:
4.0

Customer did not leave a comment.

Ron L. 
Rating:
2.0

The gentleman that checked milage etc when we brought back van was rude in my books ....I spoke gave us the price for 2 days we had it less then 24 hours stood 12 feet away from us didnt even look at us .....I complained to Kim Singh she apologized for him and said she would speak to him ...I was happy with that !

SUSAN J. 
Rating:
5.0

Well organized. Good equipment. Quick pivkup and drop off.

Cathy J M. 
Rating:
5.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Nothing, as I recieved the upmost customer service experience!

THERESA MARIE C. 
Rating:
5.0

Fantastic service.

Douglas M. 
Rating:
5.0

This was a good experience. My only beef was the experience booking through the website, which is not at all your fault - but it needs to be said the the website is just absolute dogshit. Could not rent the ready-to-go boxes through the website for the dates I needed, had to call the hotline to get them to add them to my order. The staff at the store were EXCELLENT. Everything was quick, easy, well explained, and every staff member I spoke to was very warm, friendly, and profressional. I had to pull off an apartment move in 2 days with no warning, and uhaul made it WORK. Thanks for treating me well!

Nicholas M. 
Rating:
5.0

Kim was fantastic! She was so helpful in getting my reservation made and other staff I dealt with were wonderful too! Kim gave me a confirmation call confirming that they had the truck I needed and it was at the pick up location I wanted. Kim...You Rock! I would recommend Uhaul to anyone for cost savings & convenience!

Marika C. 
Rating:
5.0

Customer did not leave a comment.

ALISON FAYE M. 
Rating:
5.0

Customer did not leave a comment.

Carolyn H. 
Rating:
3.0

Wear masks.

Allan M. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Dealt with your frontliners twice on a rather hectic day for all of us. I applaud how they dealt with me; very professional while being very personable. Even overheard how they dealt with someone who learned yesterday that a credit card makes vehicle rentals possible; that card-less customer wasn't as happy as I was (to say the least) but staff did as good a job as was probably possible there.

david M. 
Rating:
5.0

Customer did not leave a comment.

Cameron Gordon A. 
Rating:
2.0

Improve the process. I asked for an adapter for the hitch and was told they'd take care of it when trailer was hooked up. Nope, got sent back inside for it a moment later. Was told the trailer they had was 4-8'. Nope, was 4-7', had to go back inside to get the 5-9' trailer. Staffs general knowledge was poor and took forever.

ROBERT L E. 
Rating:
5.0

Staff was super friendly!

Kat C. 
Rating:
4.0

Customer did not leave a comment.

Mark F. 
Rating:
2.0

My rating should be Excellent, however, I got charged extra for $20 twice in my credit card.

ALEX G. 
Rating:
5.0

Your front staff was so kind and made the rental really simple

CHANTELLE RACHEL C. 
Rating:
5.0

at least have a clean windshield !

Howarrd M. 
Rating:
4.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

ian d.  |  Overall Experience 
Rating:
1.0

Reserved a 10 by 15 unit 3 weeks in advance than rented a 26’ uhaul truck to move upon my arrival at the Dartmouth location was told my unit is no longer available and my reservation means nothing and it’s first come first serve! It took weeks of planning to have people help with the move an expensive uhaul truck to move our things and then to show up and not have the reservation mean anything was absolutely unacceptable. When I asked to speak to a manager at around noon I was told she was in a meeting until 6. The gentleman at the desk called Halifax and Bedford locations but also not available not to mention I’m paying for the truck per kilometre. For a storage facility not back up a reservation a customer has made is unimaginable as we are counting on the unit to be available if reserved. In the end we did get a 10 by 20 unit but took over an hour to find. I’m not sure how long our things will be in this unit but I do know when I need another unit in the future and with the costs associated with moving I will certainly be looking for a company who can be trusted. If no unit became available and I had a uhaul truck rented with our things in it what would have happened? Absolutely horrible experience.

SCOTT MICHAEL G.  |  First Impressions 
Rating:
5.0

Very helpfull and Proffesional Kim was great !

glen s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jillian H.  |  Overall Experience 
Rating:
4.0

Wish I had of had 24 he access

aaron t.  |  Overall Experience 
Rating:
5.0

I will continue to use your facilities in the future. Great staff ! Extremely helpful and friendly.

alicia l.  |  First Impressions 
Rating:
5.0

Toni on your front desk is more then helpful ! She was very accommodating to my needs and was more then patient with my questions. She should be rewarded for being an employee who will keep the customers coming back. Thank you.

Jeff P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vikash K.  |  First Impressions 
Rating:
5.0

Used it for 4 months, and everything was perfect. No mold no must and I got to keep the lock! Move out process was beyond simple. If I ever need storage again Uhaul is the only place I will use.

Karen K.  |  Overall Experience 
Rating:
5.0

Well, my opinion has changed from my previous post. My goodness what a difference. Staff were wonderful and handled my request quickly and so efficiently, and such a great atmosphere, you couldn't help but giggle along with them. Safety barriers in place and they added more storage units!!!! So very imressed with the difference, I absolutely recommend this store now!

christina g.  |  First Impressions 
Rating:
5.0

The U-Haul employee that helped me through the entire process, jessica, was so extremely helpful. From taking the time to explain the different units to me, to going above and Beyond to help make me feel secure In the purchase. She made the experience excellent.

Elizabeth s.  |  First Impressions 
Rating:
5.0

Oh my gosh, Kim and her staff were so helpful. Moving can be stressful at anytime, but Kim happened to be at the front door when I entered. She warmly greeted me and took care of me through the whole process. I was set to go within a very short time. It's nice to do business the old fashioned way whereby personal customer service is still a priority. Thank you, U-Haul.

Lorene B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cory B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexandra N O.  |  Overall Experience 
Rating:
3.0

First thing: i asked at the counter to book a truck for the next day and pick up in a town 80 kms away. I was booked for a week away and pick up in the city the office was in. I canceled that order, messaged the office and i was not contacted about the screw up. Second, when i got the truck a few days later, i rolled into the storage area and the alarm was going off. The security intercom system was utilized by me to notify the office next door. I was blamed for setting the alarm off. It was certainly not me. Everything was dealt with about 45 minutes later when staff were running around trying to figure out the issue. Lady at the desk was awesome yesterday.

james c.  |  First Impressions 
Rating:
3.0

Kim was awesome!!! Helped me out when my reservation was messed up. The staff indoors at the office were NOT wearing masks. This is twice I've been in in a month and I can say I do not feel comfortable going back in knowing their lack of pandemic responsibility. Only 2 screens separated customers but those lines were not open, only the wheelchair and the one next to it. No sanitizers next to debit machines or desks. Uhaul is a HUGE company and am disappointed. I will be using a different company next time.

christina g.  |  First Impressions 
Rating:
2.0

I think you really need to have proper customer training. Your staff were rude, unhelpful and honestly I have never been into a business with such a poor taste of staff!

Tracey B.  |  First Impressions 
Rating:
5.0

Excellent staff that are always ready to help. I would choose Uhaul over any other place for storge needs. Thanks, you guys were great!

Ernest F.  |  Overall Experience 
Rating:
5.0

Best staff ever !!!! Love it here!!!

tammy f.  |  First Impressions 
Rating:
4.0

Staff was superb, I forgot a laptop in the hallway outside my locker and when I called about it the girl in the office went across the street to the locker site and brought it back to the office for me to pick up the next day. When I first rented there was a keypad access that unfortunately broke. It broke around December if I recall correctly and as far as I know it has yet to be fixed. I was told that they were waiting on a replacement part.

steven michael w.  |  Overall Experience 
Rating:
5.0

Outstanding customer experience! The attentive, compassionate approach encapsulated in a professional manner created an outstanding customer experience, I would highly recommend the site to anyone in need of storage capacity in the Halifax area. A big thank you to the team members and management!

todd m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roy E.  |  First Impressions 
Rating:
5.0

Kind service and convenient access to my storage unit are excellent. Thanks.

Inhyong L.  |  Overall Experience 
Rating:
3.0

I have a new mattress and an electrical adjustable bed that have sustained water damage which will null and void my 10 year warranty. The mattress cover is also stained. This bed and mattress cost approximately $5000.00.

frank D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SHANE G.  |  Overall Experience 
Rating:
4.0

Helpful and friendly staff . Take the time to answer your questions didn’t feel rushed most appreciated. I would highly recommend .

Mark K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Luis R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dianne r.  |  Overall Experience 
Rating:
4.0

I am kinda Uhaul loyal customer. I like Uhaul for its convenience and kind service whenever I need to move my home. Thanks Uhaul.

Inhyong L.  |  First Impressions 
Rating:
5.0

Was smaller than I expected, but I haven’t needed a storage room for awhile. It gives peace of mind though to know Uhaul has the storage when I need it. And of course it helps to use a measuring tape before arriving at the storage room!! :)

Karen K.  |  First Impressions 
Rating:
2.0

Second time in 4 weeks I have rented a unit with issues the first unit has a big puddle of water and the second unit had a section on ceiling falling down that had been repaired by tape.

JESSICA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JASON C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary D.  |  Overall Experience 
Rating:
4.0

Need longer access hours to storage units.....and additional/spare copies of keys

Ann M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Beth M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anuj D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

adam r.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kristy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sandy A.  |  Online Move In 
Rating:
5.0

They were very helpful especially when I was traveling and returned home during the Covid19 pandemic and had to self quarantine. They were very excellent to deal with, understanding, professional and compassionate. Very much appreciated. Thank you.

betty b.  |  Overall Experience 
Rating:
5.0

great

Miriam E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernest F.  |  First Impressions 
Rating:
5.0

Need longer storage access hours

Ann M.  |  First Impressions 
Rating:
3.0

A bit pricey. Went with competitor.

david b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pam B.  |  First Impressions 
Rating:
5.0

Everything went better then i expected. I was very happy when i left

stephen p.  |  First Impressions 
Rating:
5.0

it was a great expericens

Miriam E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dianne r.  |  First Impressions 
Rating:
2.0

I mainly chose Dartmouth Uhaul due to after hours access. Due to a storm, the power to the gate and the doors after hours we’re inaccessible. So for a month, I had to find alternative storage because I needed more consistent access

brandon w.  |  Overall Experience 
Rating:
5.0

Customer service was excellent. Kim was very knowledgeable, personable and friendly to work with. She made me feel more relaxed.

nancy d.  |  First Impressions 
Rating:
2.0

The manager Kim is excellent and I do not wish this review to reflect her performance or service. -Other staff rude and unhelpful each time. - paid for 24 hour access which was not provided

Ryan L.  |  Overall Experience 
Rating:
5.0

Convenient

william t.  |  Overall Experience 
Rating:
5.0

Everything was wonderful. The man looking after the Dartmouth branch is super nice.

KEVIN B.  |  Overall Experience 
Rating:
5.0

.

Shauna C.  |  Overall Experience 
Rating:
1.0

I was not impressed to find out that I could not access my storage unit 24/7 when I had storage here before you could have a key card for access. I had mouse crap over everything. I have more to say

BRENDA E.  |  Overall Experience 
Rating:
4.0

service was excellent

peter h.  |  First Impressions 
Rating:
4.0

Courteous and well managed.

david b.  |  First Impressions 
Rating:
5.0

We are very happy with our uHaul storage, the place was very clean and secure ans the staff was very friendly and helpful.

Arnaud F.  |  Overall Experience 
Rating:
4.0

Thank you for your service note I moved out one day early September 28th the 29th was not required.

Shane C.  |  Overall Experience 
Rating:
3.0

There was a lot of mice droppings and there was a Unit a few doors away that made popcorn to sell I feel that should not be allowed.

BRIAN G.  |  Overall Experience 
Rating:
5.0

all the staff were very good

DAVID D.  |  Overall Experience 
Rating:
5.0

Staff was very accommodating

Terry W.  |  First Impressions 
Rating:
5.0

People were very nice to deal with and were very helpful. They run a nice operation.

clarence s.  |  Overall Experience 
Rating:
4.0

Kim was very knowledgeable and helpful

WALTER M.  |  First Impressions 
Rating:
5.0

Quick and easy move-in. Facility is in great shape and seems secure.

James R.  |  First Impressions 
Rating:
2.0

The service was inconsistent. The staff were too busy to be friendly customers or even one another. There was a lot of confusion multiple times I was there. I had to call 3 times to confirm acct close

amanda b.  |  Overall Experience 
Rating:
5.0

Great customer service!

Cody B.  |  First Impressions 
Rating:
5.0

N/A

Annie I.  |  Overall Experience 
Rating:
5.0

Thanks for the great service.

ricardo s.  |  Overall Experience 
Rating:
5.0

Friendly and knowledgeable staff, and good back up center when they are busy.

Commerical E.  |  Overall Experience 
Rating:
5.0

Great experiences. Kim the manager in Dartmouth was very helpful. She was exceptional.

Ahmed G.  |  First Impressions 
Rating:
5.0

A little expensive but it was very clean and in great shape!

Benedetta H.  |  Overall Experience 
Rating:
1.0

Disappointing. Always issues with my account at uHaul.

Ciara P.  |  Overall Experience 
Rating:
5.0

You guys rock!! very nice staff clean units and trucks well maintained . Best moving company around .

Jennie A.  |  Overall Experience 
Rating:
5.0

They did not have the right size room I had reserved so they gave me 2 smaller units at the price of the one I reserved and then gave me a discount for the inconvenience. Very pleasant customer servic

cheryl n.  |  First Impressions 
Rating:
5.0

Great staff fast service clean units :) Please let us know if any lockers come up for Grabs soon ;) Thanks for the Services UHaul.

Jennie A.  |  First Impressions 
Rating:
5.0

Excellent customer service. No complaints

Kara R.  |  Overall Experience 
Rating:
5.0

thanks for the opportunity to rate .. the staff at the U-Haul in Dartmouth are exceptional ! the service I received was friendly, helpful and a blessing after a long drive and a long move.

Zena R.  |  First Impressions 
Rating:
5.0

Everything was well attended. Thank you.

palma h.  |  First Impressions 
Rating:
4.0

It was very convenient and well designed

roderick m.  |  Overall Experience 
Rating:
5.0

i recommend to everyone people are amazing friendly knowledgeable plus their office clean organized

joseph j.  |  First Impressions 
Rating:
1.0

General Manager, Kim was rude and difficult to work with, she did not appear to know the policy around credit card returns and made me have to wait for 3 days to get my money back.

simon o.  |  Overall Experience 
Rating:
5.0

The manager at the Dartmouth location was excellent. I was very pleased with the service I received.

SHERI B.  |  Overall Experience 
Rating:
5.0

Recieved excellent customer service

Kara R.  |  First Impressions 
Rating:
5.0

I rented a storage unit sight unseen. When it came time for moving the belongings to the unit, it became clear that the unit was inaccessible. The staff quickly gave me a better placed unit. Thanks.

david w.  |  First Impressions 
Rating:
5.0

Very friendly and fast service.

milton v.  |  Overall Experience 
Rating:
5.0

I have used this storage facility a few times and I am always impressed with the great customer service. Everyone has always been friendly, helpful and professional. Highly recommend this facility!

debbie j.  |  Overall Experience 
Rating:
5.0

Staff at U-Haul we're very knowledgeable friendly and had a great attitude would recommend U-Haul to all my friends and family thank you for a great experience.

KEITH M.  |  Overall Experience 
Rating:
1.0

Not very nice when I went back and found out I was getting charged for kilometers and they never informed me when I got the truck that I would be getting charged for the kilometers I drove.

julianna b.  |  First Impressions 
Rating:
1.0

The other day I found no lock on my door. The service counter determined that, for some inexplicable reason, their yard man marked me as "moved out" and cut the lock off 3 days earlier w/o notice!

Murray S.  |  First Impressions 
Rating:
4.0

There was some confusion about the delivery time, but my uBox arrived safe and sound!

Zandra A.  |  Overall Experience 
Rating:
5.0

I was dealing with a bad situation from out of town and this facility was accommodating. More accommodating than they had to be. I would 100% recommend them to anyone, and would 100% use them again

Jodi O.  |  Overall Experience 
Rating:
5.0

Great customer service, as usual! I have used your facilities a few times and have always been impressed with every employee there! More companies could learn from your focus on good customer service.

debbie j.  |  First Impressions 
Rating:
3.0

The manager at this location is very unprofessional...

Steven R.  |  Overall Experience 
Rating:
5.0

I realized once home that I didn't sign anything or receive any "contract" stating the terms of rental but must say that the professionalism and caring of the gentleman I spoke with was excellent!

glenna p.  |  First Impressions 
Rating:
5.0

Very Good Service

Yogesh B.  |  Overall Experience 
Rating:
4.0

The staff were beyond Friendly and helpful with the exception of forgetting to provide the storage unit number to me and then along with that the hours to access it to unload.

Carrie B.  |  First Impressions 
Rating:
3.0

Well for starters I cancelled my uhaul storage on December 21st and I got an email yesterday stating I owe 155$ for late payment on the storage unit. I'm not paying that. Not my fault.

Denis L.  |  Overall Experience 
Rating:
5.0

The staff at Uhaul Moving and Storage on Windmill road are very helpful. The alarm at the storage unit goes off frequently.

Jeff S.  |  Overall Experience 
Rating:
5.0

Very helpful, inforative, polite...couldnt have had a better experience!!!

John D.  |  First Impressions 
Rating:
5.0

The fact that your employees are friendly, well mannered and very informed says a lot about your company. It must be a nice place to work because your employees go above and beyond.

Rick p.  |  Overall Experience 
Rating:
5.0

Service was above and beyond! Your staff are some of the best, you should be proud of them. You must treat them right because they seem to be happy at their work, and that is nice to see.

Rick p.  |  First Impressions 
Rating:
5.0

Thanks!

Silvina G.  |  Overall Experience 
Rating:
5.0

With a power outage they were able To help me out of a predicament, things prior weren’t going as smoothly as planned. They had helped me a couple days earlier! But went above & beyond both times.

Jan M.  |  Reservation 
Rating:
5.0

Good service.

Josephus Dean U.  |  Overall Experience 
Rating:
4.0

Security code did not work - alarm sounded upon entry to the unit

Michael D.  |  Overall Experience 
Rating:
3.0

was billed for 2 additional months of rental. I had the box for 2 weeks and continued to have my credit card charged 2 months after the return

jill r.  |  Overall Experience 
Rating:
4.0

It was very easy to retrieve my things from U-Haul. I used a U-Box for the first time and it went well.

Tracy L.  |  Overall Experience 
Rating:
5.0

The staff were quick and very helpful and the unit was very clean

edward b.  |  Reservation 
Rating:
5.0

Always worked above and beyond....thank you

Katherine H.  |  Overall Experience 
Rating:
1.0

the manager is horrible I waited 5 weeks before just pulling my stuff out of storage for a phone call from her. The units are filthy and infested with mice would never rent there again

ashley b.  |  Overall Experience 
Rating:
3.0

When I was at the office, both times the staff members seemed very stressed and were not speaking to each other professionally! Does not give a good impression to customers

Sophie P.  |  Overall Experience 
Rating:
5.0

I would recommend U-Haul Storage... very pleased !

JOAN B.  |  Overall Experience 
Rating:
1.0

I took out the ubox on the last day Aug 31 and was informed I would not be charged for the following month. I was charged and still haven't been refunded for over 2weeks now after several calls.

Samuel A.  |  Overall Experience 
Rating:
5.0

The lighting in the buildings is not terrible but not completely adequate.

Emma S.  |  Overall Experience 
Rating:
1.0

I'm waiting for someone to get back to me to star a insurance claim I have various tools and a piece of furniture that were damage due to water and mold. I notified the manager and she was aware

chris s.  |  Overall Experience 
Rating:
3.0

It was a satisfactory experience

Gabriel Q.  |  Overall Experience 
Rating:
5.0

Kim was both friendly and helpful in all my dealings with her. Only problem I had was twice I had to wait over an hour for my Ubox to be found when they knew that I was coming. All in all a good job.

Jim R.  |  Overall Experience 
Rating:
1.0

The space that I had reserved online was not available as promised. I had no choice but to then spend more money on a a bigger storage unit which did not meet my needs(drive up requested).

Gaetan A.  |  Reservation 
Rating:
5.0

Very happy with there services.

Jim M.  |  Overall Experience 
Rating:
4.0

The Manager was wonderful and friendly!!

margie d.  |  Overall Experience 
Rating:
5.0

I would use this service again

Terry M.  |  Reservation 
Rating:
1.0

I had booked a storage but when i went there the facility was fully booked

Shereef M.  |  Reservation 
Rating:
1.0

My things became rat infested and nobody helped me at all. I paid over $1000 dollars for storage when I could have had a better chance leaving in on the street. I will never recommend uhaul storage.

RYAN M.  |  Overall Experience 
Rating:
5.0

Great service

Ray Anne t.  |  Overall Experience 
Rating:
5.0

From BC to NS my experience with Uhaul has been great. Staff friendly and knowledgeable. Greatly appreciated.

Shelley M.  |  Overall Experience 
Rating:
5.0

Glad I checked the U-Haul website and found out about the U-BOX option. Whole move went very smoothly, and I would recommend U-BOX to anyone. And it was half the cost of other options I looked at!

Robert P.  |  Overall Experience 
No reviews have been submitted for this location.

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