Customer Reviews for U-Haul Moving & Storage of De Soto

3,812 reviews

1245 S I-35   De Soto, TX 75115
(I-35 S Of Parkerville)

(972) 230-1337

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(972) 230-1337

1245 S I-35
De Soto, TX 75115
(I-35 S Of Parkerville)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

No comments at this time…

milton J. 
Rating:
5.0

Customer did not leave a comment.

Kerby J. 
Rating:
5.0

Create 2 lanes for returning equipment.

RENEE C. 
Rating:
5.0

Customer did not leave a comment.

JEVAUGHN S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEVAUGHN S. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE H. 
Rating:
5.0

Awesome staff

DARRYAL C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM Y. 
Rating:
5.0

Customer did not leave a comment.

LUERINE E. 
Rating:
5.0

Thanks for everything

Martin w.  |  Overall Experience 
Rating:
4.0

Service was great. No issues or concerns to note.

James B. 
Rating:
4.0

Nice place. Easy in and out. When I dropped off the trailer the attendant was busy and told me where to park it. I did so and unhooked myself. Went back to office and he was still busy. Told me if I wanted to leave he would check the trailer and send a receipt to my email. Still have not received it.

Keith H. 
Rating:
5.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Customer did not leave a comment.

ALexus B. 
Rating:
5.0

Everyting was good.

Pedro A. 
Rating:
5.0

Customer did not leave a comment.

Lomotey T. 
Rating:
5.0

Customer service was quick friendly and informative!

Keaton H. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
5.0

Impossible

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Nona B. 
Rating:
5.0

Customer did not leave a comment.

Le'Keisha F. 
Rating:
5.0

Nothing very good

Mary W. 
Rating:
5.0

Good customer service.

johnny R. 
Rating:
5.0

Customer did not leave a comment.

WILLNA H. 
Rating:
1.0

Employees were friendly. Truck was not inspected for trailer towing. I waited 2.5 hours for the lighting harness to be fixed. This was after the employees already "checked out the truck and trailer". Truck was dirty in cab. Truck also shook violently loaded and unloaded.

John P. 
Rating:
5.0

I am waiting my receipt that was to be e- mailed to me. I do not have it yet.

Donna B. 
Rating:
5.0

Customer did not leave a comment.

Jerry C. 
Rating:
5.0

Good job desoto texas

sara R. 
Rating:
1.0

Properly maintain the equipment so it is safe and efficient.

Sarah L. 
Rating:
5.0

Customer did not leave a comment.

Wendy M. 
Rating:
1.0

Don't dispatch poorly maintained equipment.

Sarah L. 
Rating:
4.0

I JUST WISH THAT THE YOUNG LADY WOULD HAVE NOT TOLD US THAT WE HAD TO BRING IT BACK TO THEM AND THEN WHEN I TALK TO THE ORIGINAL STORE WE RESERVED THEY CALLED THE DESOTO BRANCH AND THE YOUNG LADY SAID WE MISSED UNDERSTOOD HER. BUT ME AND MY HUSBAND HEARD THE SAME THING. SHE SAID THAT WE COULD NOT GET A ONE WAY BECAUSE THEY DO NOT DO ONE WAY. SO WE SAID OKAY WE WILL BRING IT BACK.

MITCHUM P. 
Rating:
4.0

Customer did not leave a comment.

Denneice R. 
Rating:
5.0

Great job br reserving and helping me day of pickup and return ThankYou team UHaul

sanel P. 
Rating:
5.0

Customer did not leave a comment.

Roque M. 
Rating:
5.0

This was the best uhaul experience I've had! The people are amazing!

Amy M. 
Rating:
5.0

Customer did not leave a comment.

Charles J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dianea D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DORACE A. 
Rating:
2.0

Was told at pick up that there was 1/8 tank of gas. A d I confirmed that it had to be returned with same amount. When dropped off it had a little over the 1/8 tank as I had been told. The place I dropped it off at charged me an additional $32 for gas saying it had to have at least 1/4th tank. This was an unexpected expense since I returned it as I picked it up. (I was also told that uhaul charged me 5.25 a gallon, but gas here was at 3.21/gal here.

Cynthia D. 
Rating:
5.0

Customer did not leave a comment.

Edgar M. 
Rating:
3.0

Customer did not leave a comment.

Jennifer F. 
Rating:
5.0

Customer did not leave a comment.

christine P. 
Rating:
5.0

For customers who do not rent on a regular basis, it would help to know ahead of time, all of the info one will need on order to rent a trailer/truck. It is a bit Intimidating to release all the information asked for at the time of rental, especially if the agent is not very friendly.

george V. 
Rating:
5.0

The lady at the front desk was very welcoming and polite. Pick up was easy and drop off also. Would recommend this location

lanique S. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

LAKEISHA S. 
Rating:
1.0

I moved out on Saturday 8/13/2022. I emailed you this information. Plus I told the Uhaul employee that I was moving my things out. I even rented a Uhaul truck so I could move my things out. I turned in my key card to the Uhaul worker. Why am I billed all the way to 8/18/2022??? Absolutely this is poor service and, poor communication. No I don’t recommend your company. In fact, I’ll let people know my experience and help them find a place they can trust.

jacoby b.  |  Overall Experience 
Rating:
4.0

have the truck at the front of the line for easy departure.

Floyd C. 
Rating:
3.0

Customer did not leave a comment.

christopher P. 
Rating:
5.0

Customer did not leave a comment.

Tamika H. 
Rating:
5.0

Explain the process to all costumers.

CARLOS B. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

Customer did not leave a comment.

john H. 
Rating:
5.0

Customer did not leave a comment.

Jaime T. 
Rating:
3.0

Customer did not leave a comment.

TOMMIE C. 
Rating:
5.0

Customer did not leave a comment.

ryan G. 
Rating:
3.0

There was only one person working and many people in line, so the wait was quite lengthy. Please of space to maneuver a large vehicle and trailer.

Albert D. 
Rating:
5.0

Excellent customer service, the p/up was a breeze the lady explained to me everything and since was my first time pulling a trailer she made me feel confident, I did all my route safe and happy

Amanda R. 
Rating:
5.0

This was the best experience I've had at any Uhaul location. Extremely clean and organized. Staff was actually pleasant.

Wendell B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
4.0

You put a hold on funds with my credit card but then I had to pay with different card. And still have not received funds back on credit card.

David M. 
Rating:
5.0

Customer did not leave a comment.

Donnetta G. 
Rating:
5.0

Customer did not leave a comment.

Ismael S. 
Rating:
5.0

Customer did not leave a comment.

stacey D. 
Rating:
4.0

Create a larger mire spacious waiting area, with covid and monkey pox concerns, there are too many people confined in such a small area.

ricky O. 
Rating:
5.0

Customer did not leave a comment.

Ophelia C. 
Rating:
5.0

Customer did not leave a comment.

Wanda P. 
Rating:
4.0

Bad experience with rental of trailer reason not excellent review but will take that up with them

Gary L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Gary L. 
Rating:
5.0

Great customer service....

Jerry J. 
Rating:
5.0

Customer did not leave a comment.

Laurie C. 
Rating:
5.0

Yeah the best employees working there they was Curtis they was on time they was very polite they was very knowledgeable and most of all they made me feel welcome renting from you guys no knowing that all the equipment was well up-to-date clean and safe keep up the good work

ollie S. 
Rating:
5.0

Customer did not leave a comment.

LaQuanda T. 
Rating:
5.0

Customer did not leave a comment.

Antonio W. 
Rating:
5.0

Customer did not leave a comment.

Rodney B. 
Rating:
4.0

Customer did not leave a comment.

Carlotta R. 
Rating:
4.0

Customer did not leave a comment.

Adrian A. 
Rating:
5.0

Trailer had previous damage, but did not interfere with my ability to be successful today. Tks to all@ U-haul. Regards 7.26.22 Raphael Champagne

RAPHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Manager Lakyta was absolutely amazing and fun to talk to. She made sure to accommodate my storage needs after the app lied about available storage in cedar hill.

ERICA B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Torameshia F. 
Rating:
3.0

When contracting with " uhaul help" fine the contractors who : no call/no show a sunsyantial fine, payable to the offended mover(s) !!!!

jeff K. 
Rating:
5.0

Everything was smooth to return the truck. Customer service was awesome.

Felicia L. 
Rating:
5.0

Customer did not leave a comment.

kennard M. 
Rating:
5.0

Very nice and professional in and out within15min

Kevin C. 
Rating:
5.0

Great service

Darrell P. 
Rating:
3.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

ANTRONE M. 
Rating:
1.0

Get better staffing at the DeSoto, Texas facility. The manager is rude and lies multiple times about scheduling U-boxes pick up. She says very low-class things to customers, that are unjustified.

sandra C. 
Rating:
5.0

Customer did not leave a comment.

EDGAR R. 
Rating:
5.0

The manager at the De Soto location excellent and I hope she go high in a couple Because she will deserve it… Have a great day

Shirley R. 
Rating:
5.0

Customer did not leave a comment.

jonathan D. 
Rating:
5.0

Customer did not leave a comment.

Darrell M. 
Rating:
5.0

Customer did not leave a comment.

Donna D. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA C. 
Rating:
3.0

The man that was working when we returned the furniture pads we rented did not care about customer service. He said just throw the pads into that building. Very unfriendly and should not be in charge. The guy that checked us out when we picked up the pads was great.

DAVE R. 
Rating:
5.0

Customer did not leave a comment.

Nolan J. 
Rating:
5.0

Customer did not leave a comment.

Gilbert M. 
Rating:
5.0

Customer did not leave a comment.

joshua C. 
Rating:
5.0

Customer did not leave a comment.

joshua C. 
Rating:
3.0

My uhaul didn't have a ramp

Miranda R. 
Rating:
5.0

Customer did not leave a comment.

Jonathan D. 
Rating:
5.0

Great experience overall….

Shanqula D. 
Rating:
5.0

Customer did not leave a comment.

COURTNEY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WANDA H. 
Rating:
5.0

Customer did not leave a comment.

Juan W. 
Rating:
5.0

Nothing, everything was right & exact.

Darren M. 
Rating:
1.0

The worst thing I’ve ever experienced. I came to unload my truck and couldn’t get in it. They claimed they did not mess with my lock but hours after my movers left the staff had acknowledged they changed the lock. I had to pay movers anyway as they took the truck somewhere and billed me $3200.00 with no explanation.

Glenda M.  |  Overall Experience 
Rating:
4.0

Thank you for the convenience service.

jefferey b.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kayla B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ZANAE H.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

cora c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ike M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lori m.  |  Overall Experience 
Rating:
1.0

The Women at the front desk is very rude she needs to Learn how to speak to customers. My experience was very poor if i could give no starts i would this is exactly why i move my items to another storage facility due to her rudeness. She needs to work on her self asap it’s just so sad why black women have such a bad attitude it’s something that we need to work on seriously coming from another black women.

DEVENNAI W.  |  Overall Experience 
Rating:
5.0

I have had the privilege to deal with management as well as customer support agents at this location, and all were friendly and helpful at each turn. Ms Johnson is an absolute gem and her expertise and customer service is beyond stellar.

Lakenya B.  |  Overall Experience 
Rating:
2.0

Office was fine. The storage itself is old and Very much needs some maintenance! My units' door was Extremely difficult to open, rusty rails/etc. are likely the cause. A lady, older person, someone with average strength would Not be able to open/raise the door by themselves. The Main entrance gate Very rarely opens with the access card they give you. Overall- You REALLY need to spend some time and money on Maintaining the old facility, would make for a better Customer Experience.

Richard S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tonnie w.  |  First Impressions 
Rating:
5.0

The manager of this property is STELLAR! God bless her!

ERIC A.  |  Overall Experience 
Rating:
5.0

Great service and quick and easy process. James was nice and extremely helpful with getting me situated.

GABRIELLE H.  |  First Impressions 
Rating:
3.0

The only problem I had was that they sometimes don’t send an email letting you know the bill is due

CEDRIC F.  |  Overall Experience 
Rating:
3.0

I didnt store there. I was given a unit that was smaller than my truck therefore could not utilize the storage because it was too small. Had to go to the next city over. What an inconvenience! I had to come back to this location to drop off said truck which was effortless... thank God!

Tenisha H.  |  Overall Experience 
Rating:
1.0

My storage unit was rained on and flooded. My California king and full sized mattresses molded and mildewed.and box springs. My bed frame and artwork all water damaged. I found a dead mouse in the unit and rodent droppings in my totes and had to toss. The claims department has been giving me the run around for months on my claim even though I’ve sent pictures and emails several times. Both my zgallerie buffets are ruined (well over $1,000.00 each with delivery and taxes) and I can’t afford to replace it. Joshua Buzi is supposed to settle my claim but has not even though I filed months ago. The new manager on-site (replaced Kevin in Desoto) took pictures of my storage unit and promised she sent to claims handler Joshua Buzi but I do not have a settlement check. This experience has been so stressful and prolonged. Do NOT rent unit #163 in Desoto. I had to bomb, defog, and set own rat traps. It’s been a nightmare.

kelly p.  |  Overall Experience 
Rating:
5.0

Very friendly service!! Highly recommended!

Kayla B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

regina c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Einas M.  |  Overall Experience 
Rating:
5.0

Why was my evaluation in Spanish?

Franchesca W.  |  Overall Experience 
Rating:
5.0

Staff and management our professional and very helpful. I really appreciate them

Sharonda F.  |  Overall Experience 
Rating:
4.0

I would like to cancell upcoming payment to this storage unit as I have moved everything away, to my location in different state 5hanks for everyrhing .

Salvador pete S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Fatima S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Einas M.  |  First Impressions 
Rating:
1.0

I had damage to my belongings when the movers arrived to moved me. I had a scheduled move so I reported the damage the next day. I was told to take pictures by the gentleman that answered the phone. When I went to the office the manager said the ins wouldn’t pay I should not have moved my stuff out. Was completely unaware of this policy and I already paid the moving company. I was already told several units had water damage so it should not have been a surprise.

Tiara M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole H.  |  Overall Experience 
Rating:
5.0

Fast friendly prompt PROFESSIONAL service Thank you so much All my questions answered. Staff definitely goes ABOVE AND BEYOND

Lisa J.  |  First Impressions 
Rating:
5.0

Keitha,Dana and James were very friendly and knowledgeable!! They need a raise!

shenequa c.  |  Overall Experience 
Rating:
5.0

The general manager is the best uhaul experience I’ve encountered she is awesome personality and the bomb

FREDERICK H.  |  Overall Experience 
Rating:
5.0

My trip from up north was a nightmare. Once I got to Dallas I was so done with U-haul. Had a hard time getting my U-haul and auto transport from Minnesota Uhaul . Inside the truck was dirty trash everywhere and big price jump which was almost doubled from my last rental in February. Once I walked into DeSoto location Wykethia was helping 3 different customers at the same time and with a co- working needing her assistances at the same time . The line was out the door as I walked in she greeted me and said she would be with me as soon as she could . My first thought was where is her help at . You talk about multiple tasking she took it to another level. Once she got to me after all the customers we’re watching her amazing ability to multitask at that high level and answer the phone at the same time. Wykethia Answered all my questions and informed me of the company’s policies and pricing and fees . Wykethia could sense I was concerned at the big price difference. She offed me a storage and stated they have storages as well which I did not know and could definitely use and she eased my concerns I had about the prices difference. Wykethia went above and beyond in efforts to ensure I left happy, For that reason and that reason alone I will use Uhaul again. If not for Wykethia great customer service I do not think I would have returned to Uhaul again . I think as consumers we are ready to complain about bad things but not ever great customer service. Thanks you Wykethia!!!

Jeff C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

daundre d.  |  First Impressions 
Rating:
5.0

Very helpful and very professional

MICHAEL S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

cecil b.  |  Overall Experience 
Rating:
5.0

Keda is a great leader with her team.

CATHERINE M.  |  Overall Experience 
Rating:
5.0

I will never rent a truck from Uhaul again. You are liers, this is the 2nd time I didn't get my CASH deposit back when returning truck.

MARK V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KeAndra C.  |  Overall Experience 
Rating:
5.0

Caidyn was super nice! Everything went smooth & great.

CATHERINE M.  |  First Impressions 
Rating:
3.0

The storage facility could be cleaner, I wain unit 27 & there was garbage sitting in front of the unit next to mine for a month & was still there when I moved out also there was a brick in the parking lot I almost hit

Gary J.  |  Overall Experience 
Rating:
5.0

Loved the service and will most definitely use them again

Cynthia G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CEDRIC F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AVA S.  |  Overall Experience 
Rating:
2.0

Reserved a 10 x 10 storage unit. When I got there they said they didn’t have any. Had to take a 20 x 20 Because I didn’t have any alternative to unload my trailer. Also there was water all over the floor. Very disappointed. I’ll be finding another storage unit at the end of April.

Lance S.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

anthony w.  |  Overall Experience 
Rating:
5.0

Job well done

Micheal H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shenika T.  |  Overall Experience 
Rating:
5.0

Always great

Kelly J.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Matt P.  |  Overall Experience 
Rating:
5.0

Thanks so much for all the help and a good place to business with.

Martin w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MAriano F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

damion t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bianca f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

misty p.  |  Overall Experience 
Rating:
3.0

Slightly disorganized. Storage unit I reserved wasn’t available, even though a bigger one was offered at the same price, what happened with the original reservation. Had to wait for a lock to be cut off and also waited about 10 minutes to be let in the gate.

De Evin J.  |  First Impressions 
Rating:
3.0

The main reason I participated in this survey was because of Kevin. He is a true professional and met all of our needs. Not only that, he was very kind!

joyce g.  |  Overall Experience 
Rating:
5.0

Thank you

Danny P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sybil C.  |  Overall Experience 
Rating:
5.0

I have rented this unit for OVER a year and there were no rodents, roaches or anything in my belongings; that was amazing in itself but I expect that from that EXCELLENT FACILITY in DeSoto! Thank you!

STEPHANIE P.  |  Overall Experience 
Rating:
5.0

Everything went well and the young lady employee was most helpful and courteous.

cecil b.  |  First Impressions 
Rating:
5.0

Great Customer Service

Michelle C.  |  First Impressions 
Rating:
2.0

This place is crawling with Rats!!! Rat poop EVERYWHERE in our unit.

Lisa G.  |  Overall Experience 
Rating:
4.0

No comments

Dessa S.  |  Overall Experience 
Rating:
5.0

Had no problems the service was great

misty p.  |  First Impressions 
Rating:
4.0

Kevin was extremely helpful and provided great customer service rarely seen anymore. I would recommend this facility to anyone.

KERRY A.  |  Overall Experience 
Rating:
5.0

The manager Kevin Clayton provided excellent customer service during my truck and storage rental!

Corey G.  |  First Impressions 
Rating:
5.0

every thing went find

LARRY D.  |  Overall Experience 
Rating:
1.0

Mice butchered my items.

Kourtney M.  |  Overall Experience 
Rating:
5.0

I talked with angel and she was so nice, professional and very knowledgeable with all the questions i had. I will definitely be a returning customer. Couldn’t ask for better customer service!!

Stephanie D.  |  First Impressions 
Rating:
5.0

Kevin and staff are great

Michelle j.  |  Overall Experience 
Rating:
5.0

AWESOME

Daniel P.  |  First Impressions 
Rating:
5.0

The Manager was extremely nice and helpful.

CHERYL B.  |  Overall Experience 
Rating:
5.0

Kevin The general manager wad OUTSTANDING! VERY PROFESSIONAL! VERY FRIENDLY! Went above and beyond to ensure I was taken care of! Will always rent from this facility!

Michael H.  |  Overall Experience 
Rating:
2.0

I showed up yesterday to the location and found out that someone had taken the unit that I had reserved, put their things in it and locked it. No one knows who the person is, who allowed them to do

Adrea M.  |  Overall Experience 
Rating:
4.0

It was a pleasure having my things stored there. Kevin went above and beyond to help my family and I. I did have an issue with rats towards the end of my stay. There was a dead mice inside my storage.

LAKENYA S.  |  Overall Experience 
Rating:
5.0

Kevin Clayton is the BEST. Very good customer service skills.

Tonia W.  |  First Impressions 
Rating:
4.0

Staff were friendly and accomodating. Kevin Clayton the manager was very helpful and made my experience very stressfree. Thank you !

Sue S.  |  Overall Experience 
Rating:
5.0

Very Professional

tammi w.  |  First Impressions 
Rating:
5.0

The manager at this facility was awesome!!! I wanted to shop around but he made believe this was “ the best” deal. He was so professional and a great salesman! Loved the experience!

Shereka B.  |  First Impressions 
Rating:
5.0

Thanks for service

Yaritza P.  |  Overall Experience 
Rating:
4.0

I specifically recommend DESOTO, TX Uhaul. Friendly and helpful staff.

Carmela L.  |  Overall Experience 
Rating:
5.0

Kevin is great I always rent from his location

Wednesday A.  |  Overall Experience 
Rating:
5.0

Excellent customer services

paulette s.  |  First Impressions 
Rating:
2.0

Was not notified about the rodent problem, so when I went to go empty my storage unit rat poop was everywhere.

Nina S.  |  Overall Experience 
Rating:
5.0

It was very good the facility was nice the management good everybody and I would represent I will represent people I know to that facility today is excellent they did excellent me excellent condition.

David M.  |  First Impressions 
Rating:
5.0

This was a great place with great staff.

Kerry D.  |  Overall Experience 
Rating:
4.0

After having our items stored for many years the previous Mangers did a trouble job keeping rodents out of our unit.

BETTY J.  |  Overall Experience 
Rating:
4.0

When I needed them the most they were there. Truly appreciate that and A Special thanks to Ms. Sara Coleman, from my heart you are appreciated.

sharon p.  |  Overall Experience 
Rating:
5.0

They were always kind and helpful. Times got tough and they were understanding and worked with me. I never thought I would meet such kind people at a business. Uhaul in desoto is the best!

erica w.  |  Overall Experience 
Rating:
4.0

Staff was great, but my unit had problems getting in and out of.

RODNEY B.  |  Overall Experience 
Rating:
5.0

Came in a little before closing and the treated me like the time didn’t matter. Didn’t rush me in any kind of way. I will recommend and return for more services when needed!

ambrosia a.  |  First Impressions 
Rating:
5.0

God bless you. Your guys were awesome.

Vern r.  |  Overall Experience 
Rating:
5.0

Great Staff!

Tarsha W.  |  Overall Experience 
Rating: