Customer Reviews for U-Haul Moving & Storage of Downtown Toledo

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Downtown Toledo

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Gregory H. on

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Laura J. on

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James N. on

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Had to replace the wiper blades as they were shot and I was driving over 500 miles in the rain.

gary d. on

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Archie J. on

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The facility was very clean and there was plenty of room for parking and drop off. Agent arrived at the vehicle shortly after I pulled up. The electronic receipt system was easy and convenient.

D. Ward E. on

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LAURI V. on

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We needed a small box truck on short notice. The person I spoke with on the phone was very helpful, and we were able to get the truck the same day. Check out, and check in were quick. We have used U-Haul before, and we will use them again!!

Ken A. on

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Penny G. on

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No customer service anymore. I think its ridiculous that we got pictures of the truck...taken in very poor lighting to inspect the truck....

Jana S. on

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mickey p. on

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Perhaps a dialogue between the Manager and staff-making sure everyone is on the same page-for billing and charges. That is the only thing I have.

Gilbert J. on

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Bryan C. on

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I wish I had rented from this location sooner! Great service!

William A. on

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Nice place. Will recommend to others.

Jason B. on

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The ONLY thing I am upset about is we wasn't refunded for the dolly we didnt use. It was the wrong one to begin with.

William A. on

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Friendly service, start to finish.

richard i. on

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dorothy t. on

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William A. on

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The woman that helped me get the unit was very nice. The facility is very nice. Have carts to help you unload and get things to your unit. Also can't beat a free month with no obligations.

samantha e. on

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Very friendly and knowledgeable staff. They took care of me amd what I needed. I would definitely recommend this location to others that need help with moving.

Carl H. on

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Madan G. on

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Sean P. on

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sonya s. on

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LaTarsha C. on

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inform customers to check with there insurance company to see if 6 wheels are covered if they opt out of the Uhaul insurance.

Danelle B. on

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Theresa G. on

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Alain T. on

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Matt was so helpful with my storage needs.

KATRINA W. on

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Gary E. on

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All went without a problem

robert v. on

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Lower the cost.

John H. on

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Daniel C. on

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Bryan G. on

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The truck that I had had a door that you had to slam in order to get shut. It had the aroma of perfumed something. I had asked for a closer location and was sent to a location miles away from where I wanted. The signs of where to turn into this location were poorly marked.

Tonya H. on

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Robert C. on

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very good experience

Aaron K. on

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Daniel B. on

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I had to travel to downtown to get the van, iI just waited to long to reserve it, busy end of the month weekend. Dan Brown

HENRY G. on

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Great staff, beautifully renovated building and grounds... Thanks for moving in to and becoming part of Toledo's historic Warehouse District! Love looking out my window to see our flag flying!