Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I didn’t see anything and the associate was very polite
SHARON S
Rating:
5.0
Nothing
Ernest P
Rating:
4.0
Customer did not leave a comment.
Rebecca S
Rating:
5.0
Customer did not leave a comment.
Diamond J
Rating:
5.0
Customer did not leave a comment.
Shunte T
Rating:
5.0
Customer did not leave a comment.
Susan B
Rating:
4.0
Customer did not leave a comment.
Derick O
Rating:
5.0
Customer did not leave a comment.
Tamara L
Rating:
5.0
This is my preferred location for pick up and or drop off, because of professionalism and location. The associate who checked me in yesterday was very attentive, professional and helpful.
Andrew H
Rating:
2.0
What a ratchet experience.
John M
Rating:
2.0
Customer did not leave a comment.
CHIQUITA W
Rating:
3.0
The worker had an attitude that she didn’t want to be there. Everything was a chore to her. I wouldn’t recommend that location to anyone.
Howard K
Rating:
5.0
Location and property clean&representative courteous. Took pride in equipment
RODERICK J
Rating:
4.0
Customer did not leave a comment.
Jerry P
Rating:
5.0
Customer did not leave a comment.
Jacob O
Rating:
5.0
Customer did not leave a comment.
BRADLEY H
Rating:
4.0
Customer did not leave a comment.
Priscilla J
Rating:
5.0
Customer did not leave a comment.
Eric W
Rating:
5.0
All good
Carlton G
Rating:
5.0
Everything was great the 2 ladies that helped me today was excellent I couldn't be any happier with today thanks U-Haul in Eastlake
Phil O
Rating:
5.0
Customer did not leave a comment.
Nicole L
Rating:
5.0
Customer did not leave a comment.
KENYON W
Rating:
5.0
Customer did not leave a comment.
Chris S
Rating:
5.0
Customer did not leave a comment.
Michael D
Rating:
4.0
Customer did not leave a comment.
Bonita W
Rating:
5.0
Much better than my prior experience. Great experience.
Robert W
Rating:
5.0
Customer did not leave a comment.
James J
Rating:
5.0
Customer did not leave a comment.
ASOTA W
Rating:
5.0
Best uhaul service I have ever experienced.
CHARLES J
Rating:
5.0
Customer did not leave a comment.
GILBERT M
Rating:
4.0
Customer did not leave a comment.
Mialeka A
Rating:
5.0
Customer did not leave a comment.
Randy R
Rating:
5.0
Love the staff in Eastlake
Candice W
Rating:
4.0
Customer did not leave a comment.
JIM A
Rating:
5.0
The person at drop off was excellent
Steve W
Rating:
5.0
Customer did not leave a comment.
Ashley W
Rating:
3.0
Customer did not leave a comment.
Rachel J
|
Overall Experience
Rating:
5.0
The staff was very friendly and professional
James D
Rating:
3.0
Customer did not leave a comment.
John M
Rating:
5.0
Customer did not leave a comment.
William W
Rating:
5.0
Customer did not leave a comment.
JARED H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michelle E
Rating:
5.0
Customer did not leave a comment.
Yvonne A
Rating:
5.0
Customer did not leave a comment.
Sandra M
Rating:
4.0
Customer did not leave a comment.
Stephen C
Rating:
5.0
None at this time.
BEVERLY J
Rating:
2.0
This operation is so ghetto. It’s truly the most ratchet hood experience I’ve ever seen in my life.
John M
Rating:
5.0
Customer did not leave a comment.
Xanieya B
Rating:
4.0
Customer did not leave a comment.
Gary H
Rating:
5.0
Customer did not leave a comment.
BEVERLY J
Rating:
5.0
The whole experience was easy and amazing. In and out and the Manager knew her stuff like the back of her hand. Awesome Made my event less stressful!
lisa m
Rating:
5.0
Job Well Done! Keep the Good work up and also keep the two ladies that helped me. One was there when I picked the truck up at 1:33 pm. The other lady was there when I brought the truck back at 4:30pm 5 GOLD STARS TO EACH OF THEM. Job Well Done
Toni B
Rating:
5.0
Customer did not leave a comment.
Cam M
Rating:
5.0
Customer service was excellent.
ORDARIA P
Rating:
4.0
Customer did not leave a comment.
SKIE H
|
Overall Experience
Rating:
3.0
I was told to bring it back with3/8 of a tank which i did and was still charged 23.00 for gas. The tank was not full when I got it and was at 3/8 of a tank when I picked it up.
ANN V
Rating:
4.0
Customer did not leave a comment.
Virgina H
Rating:
5.0
No comment
DRUICELL H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jacob H
Rating:
5.0
The customer service at this location is fantastic!
Henry B
Rating:
5.0
We Thank God for excellent customer service outstanding Job goes out to this location… We were certainly pleased with the service that was rendered to us…..
SYLVESTER W
Rating:
5.0
Customer did not leave a comment.
Elfredia L
Rating:
4.0
Customer did not leave a comment.
SUSAN R
Rating:
4.0
Customer did not leave a comment.
NIAMBI B
Rating:
5.0
Customer did not leave a comment.
BRENDA M
Rating:
5.0
Customer did not leave a comment.
Eric B
Rating:
5.0
Customer did not leave a comment.
MARJORIE A
Rating:
5.0
Customer did not leave a comment.
JAQUAN R
Rating:
5.0
No recommendations
JAMES J
Rating:
3.0
The location was changed 7 minutes prior to pick up. About 20 more miles were driven due to the change. The lady at check in couldn’t care less about the inconvenience. The van was very dirty in the back as well upon pick up.
PAUL Z
Rating:
5.0
Customer did not leave a comment.
MAXINE T
Rating:
5.0
Do not use TrackSpeed Movers! They did not show to assist with my move! U-Haul was great though!
JESSICA O
Rating:
5.0
Customer did not leave a comment.
DONALD M
Rating:
5.0
I don't see any additional noticeable changes. Maybe i would suggest offer 24 hour service or extend daily rental time by increasing fleet.
RODERICK J
Rating:
3.0
Examine and clean cabs before renting the trucks
TINA A
Rating:
4.0
Customer did not leave a comment.
JENNIE L
Rating:
1.0
I need a refund I am over you putting me on e alert and wasting my time. You can call me to discuss this. [redacted]
MICHAEL C
Rating:
4.0
Was suprised to learn that small trailer rental went up $5.00 in a 3 month window.
KARL W
Rating:
4.0
Customer did not leave a comment.
MATTHEW T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Andrew B
Rating:
3.0
The day of my rental the morning employee was no personalty or even greeted us , seemed like she didn’t even want to be there , the U-Haul wasn’t swept out, the evening lady when I returned the U-Haul was very nice and helpful
DAVIN M
Rating:
5.0
Customer did not leave a comment.
MARK H
Rating:
5.0
Customer did not leave a comment.
LIAH D
Rating:
5.0
Customer did not leave a comment.
APRIL Q
Rating:
1.0
I saw a few rats by my storage and I was very unhappy with that out come . So I moved my things to another storage unit. I will never use U-Haul again. I noticed a few of my boxes have rat hole in them. I will reach out the corporate office again about my things.
Super friendly staff, very good at taking care of more than one customer at a time. Very rare trait today, should be commend!
ROGER G
Rating:
5.0
MAKE SURE THAT ALL TRUCKS HAVE A FUNCTIONAL. (HANDTRUCK) dolly.
THOMAS B
Rating:
5.0
Customer did not leave a comment.
Kesa W
|
Overall Experience
Rating:
4.0
Well the lady was nice and knowledgeable really had no complaints
ALONZA L
Rating:
5.0
The only thing was the floor liner inside the cab was too slippery. Everything else was good.
SAVANNAH T
Rating:
5.0
Once you have rented, especially recently I think you should have to scan or take a picture of your license, the check in rep should be able to just visualize. Required data just like the bank does.h
RODERICK J
Rating:
4.0
Truck bed was very dirty when I open it at my destination.The right passenger mirror was broken and taped up, you couldn’t even move it to see. Never rented a truck like this before. Was not satisfied with truck!
KATIE W
Rating:
4.0
Customer did not leave a comment.
RHONDA B
Rating:
3.0
Customer did not leave a comment.
KIAYA P
Rating:
2.0
The truck had a bad tire and I had to use road side assistance to get it fixed. This was as I was leaving. They could not otherwise help me.
WILLIAM D
Rating:
5.0
Customer did not leave a comment.
RICCO M
Rating:
5.0
Great service
KEITH T
Rating:
5.0
Customer did not leave a comment.
DENNIS M
|
Overall Experience
Rating:
5.0
Sabrina was so nice and helpful!! We will be back at this location!!!
BRANDI M
Rating:
5.0
Customer did not leave a comment.
Markey H
|
Overall Experience
Rating:
1.0
I rent trucks from different companies and this location made me not to work use U-Haul again. This location was unprofessional.
Brian K
Rating:
5.0
Customer did not leave a comment.
Raven J
|
First Impressions
Rating:
5.0
The store manager has the best customer service skills that I’ve received in a long time and she has a very positive attitude
KENYA J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kimberlie N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
cinthia t
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Angela W
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Kyrion L
|
Overall Experience
Rating:
5.0
None
DRUICELL H
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Stephen R
|
Overall Experience
Rating:
3.0
To whom concern thanks
Antonio S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
diamond b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jushyia F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kayla H
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Jennifer M
|
Overall Experience
Rating:
5.0
Mr. Clark was very exceptional and professional and courteous throughout the whole ordeal-
don s
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ultranae B
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Josseph C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHENITA F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Erica M
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Danny F
|
Overall Experience
Rating:
5.0
The staff was very nice on taking care business
CASSANDRA B
|
Overall Experience
Rating:
4.0
Thanks
Pamela G
|
Overall Experience
Rating:
5.0
It’s ok
Larrethan D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Caleb H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rischeena H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
cori c
|
Overall Experience
Rating:
5.0
Greatest
dOLLIE d
|
Overall Experience
Rating:
3.0
Minor damages to the ceiling if the unit .. over all great experience besides that
Kyrion L
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
HERMEISHA S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Nicole W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
KENYA J
|
First Impressions
Rating:
5.0
Sabrina was very friendly and helpful 👍🏾👍🏾👍🏾
Jessica T
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Charles C
|
Overall Experience
Rating:
5.0
Very nice people and service
MOHAMED A
|
Overall Experience
Rating:
5.0
Great professional place
MICHELLE R
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
William D
|
Overall Experience
Rating:
5.0
I use uhaul often, this my first time using your storage..I just hate that it's not a flat..And your charging more for ground level units..But ok, have a great day.
Pamela G
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
ELLAN H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Anthony T
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Evan A
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Nell C
|
Overall Experience
Rating:
5.0
Love this place
MOHAMED A
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Cynthia P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
PASSION V
|
Overall Experience
Rating:
5.0
None
Angela C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
GARNETTA D
|
Overall Experience
Rating:
5.0
I was very pleased
PATRICIA J
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Dakita P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
REGGIE M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Sandra M
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Naketti G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David T
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
GERRELL D
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
ANTONIO C
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Sheryl S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Moniece G
|
First Impressions
Rating:
5.0
Thanks alot
Lisa B
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
David J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lovelace H
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Samantha W
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
MONICA W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tameka W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jamika P
|
Overall Experience
Rating:
5.0
Very good service
Joyce H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Cythnia B
|
First Impressions
Rating:
2.0
Customer did not leave a comment.
CHRISTOPHER B
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Jasmine P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARTELLIUS M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Charity d
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Earnest B
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Leticia P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stephanie M
|
Overall Experience
Rating:
1.0
The unit was smaller than advertised , with a built in air duct taking up about 6 sq ft. Will need some form of compensation
Josseph C
|
First Impressions
Rating:
2.0
I am very sadden I had a delinquent bill and it was paid in full by way of sponsorship 6xx.00 dollars. I kept getting the run around about the locks being cut off. I had a circular lock the unit was up for auction. The kept telling me a man in alley had the cutter. To make a long story short I was not working this was the reason for the sponsorship donation in the 1st place. We'll the bill grew again and it was up for auction again after ther would never cut my lock. On the 2 ND auction there was a technicality and could not auction the following month it sold and I lost everything. Simply because they would not cut my lock as they said they took there's off but did not cut the thebold lock they told me I was responsible for contacting a locksmith which I no is not true. When I called back they told me everything had been sold and picked up. This was very important things for my family. The integrity us this location is greatly questioned. I will never utilize them again I pray others have not been effected by this unprofessional experience. It's as if they saw the items. And went for it. Without following procedures.
Melinda S
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
KIARA P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Yabathe P
|
First Impressions
Rating:
5.0
I received great customer service
Jamika P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
TERMEKIA D
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Fredenia C
|
Overall Experience
Rating:
4.0
It's pricey but it was worth it. Thanks for a great experience!
JESSIE S
|
Overall Experience
Rating:
5.0
The Lady was very nice & respectable
Johnathan S
|
First Impressions
Rating:
5.0
People was very nice only thing went wrong was they didn't have my paper saying I paid in February and they didn't know I had got my things but overall it was nice
Cynthia S
|
Overall Experience
Rating:
4.0
I wasn't able to pick up trucki @ Eastlake and had to go to Fultdale for pickup which was inconvenient. Staff was very helpful and professional . No problem with the storage
Fredenia C
|
First Impressions
Rating:
5.0
I really enjoyed being in the company of the friendly staff
WANDA B
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Jacqueline W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alexis B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
SAMUEL G
|
Overall Experience
Rating:
5.0
The workers were very nice. The manager She was always there if needed. Thank U All.
Samatha E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CHARLES L
|
First Impressions
Rating:
1.0
I wouldn’t recommend anyone to come here I had things stolen out my building even with a lock on they will go in your building from another side come across the top I advise if you want your things when you come back for them this is not the place to come never again
Anthony H
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
LaTonya L
|
Overall Experience
Rating:
1.0
The only thing good about the Eastlake Uhaul were the employees that is all!!! The storage space was extremely too small and way too expensive and infested with mice. A storage unit 5 times larger than the largest storage Uhaul offers at Metro was about $80 cheaper. Mice and mice sh*t is EVERYWHERE! It’s so infested with mice the poor employees are stepping on the like bugs. Like I said the employees are very good to work with and Uhaul lucky to have such a good staff under the poor conditions they have to work those ladies deserve a Raise!!!
Jaquarius S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kendra S
|
First Impressions
Rating:
3.0
A lot of my items got mildew and rat droppings everywhere it was supposed to be controlled climate
Johnny H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
trinikia j
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
trinika j
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MANANI W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
RONNELL D
|
Overall Experience
Rating:
5.0
Just had a bad smell from the mices in the units
Petra A
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
aaliya f
|
Overall Experience
Rating:
3.0
The worker she was very helpful. She was very helpful when she connected the trailer to the hitch on my car. Because I’ve never done it before. I was able to watch her do it. So I’ll be able to connect/disconnect the trailer on my own. But the unit my belongings were stored in was disgusting. Mice droppings ruined some of my things. I had to throw away some of my belongings while moving out. I’m pretty sure I’ll be throwing away more. Once I able to go through more.
Katherine B
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
SHARNICE B
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
ANTHONY F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JERRY S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Nelson R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
kachanta m
|
Overall Experience
Rating:
5.0
Have been with U-Haul for some time. Management and Staff are very Helpful.
Samatha E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JUAN J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
tommie h
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Tracey M
|
Overall Experience
Rating:
1.0
Just nasty my tvs got stolen .my lock was cut n removed for nothing.. rat infestation bugs just nasty mildew
Cathy T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
mandi c
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
frances a
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Latrice C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mary R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
mandi c
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Latrice C
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Shanna M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ranishia C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lashannon C
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Mary B
|
First Impressions
Rating:
3.0
Well, I spoke with someone within 5 days of getting the storage unit letting them know that we moved out of it. I rented a U-Haul from the Centerpoint location. I hate that it wasn't put in the system properly stating that I didn't use the unit for a full month. Other than that, everything was fine.
LATAUNA M
|
Overall Experience
Rating:
1.0
I didnt get my truck until 2 hours after reservation time so i missed my movers. I had to be out of the house the next day and because i missed my movers, my family and i had to move our things ourselves. Customer Service said all they could do was extend the truck to 24 hours but because it was us moving our own things, we are still not done! Some of the staff are very careless, their customer service SUCKS! And to top it off, the uhaul is currently stuck in the mud SMH
ROSHUNYA W
|
First Impressions
Rating:
3.0
I was not pleased with the size of the unit. iIt was advertised as being larger but the actual space to be used is smaller. The explanation was given that the price reflected that. Had I known that I would have not rented. The manager is very professional and nice to deal with that was the reason I chose to rent after renting a trailer. When I arrived and found that the unit was misrepresented and not all the 6x8x6.5 area was useable, it was too late for me to switch. I requested a price accommodation from customer service and the store and was denied. I am not satisfied and I would like to discuss this matter with a resolution.
BRIDGIT D
|
Overall Experience
Rating:
5.0
The lady that assisted me was fantastic. I don't remember her name but she closed yesterday 5/31. Even turned the fan towards me when I complained about being hot.
LATAUNA M
|
First Impressions
Rating:
5.0
Thanks for the first month free
Christine b
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
lisa s
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Charles M
|
Overall Experience
Rating:
5.0
I had my storage for 4 years I never had any problems great customer service staff was polite and help thank you for all you do I'm blessed to have a home built and will be relocating .
ROBERT W
|
Overall Experience
Rating:
4.0
Pretty good
Kenneth J
|
Overall Experience
Rating:
5.0
Thanks for helping me
Verna M
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Tenika B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
april j
|
First Impressions
Rating:
3.0
Staff not too friendly. I also feel that if I end my rental agreement a few weeks early my rate should be protated
Ronda h
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Marquis S
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Dave B
|
Overall Experience
Rating:
3.0
There are rooms for improvement in the storage area. But the lady that helped check us in was phenomenal, kind and assisted us beyond what was expected.
Dave B
|
First Impressions
Rating:
5.0
Great staff and management! Thanks so much for everything Eastlake UHaul.
STEPHANIE B
|
Overall Experience
Rating:
5.0
Representative went out of her way to be helpful with unit sizes. Knowledgeable about products and helped with communicating with surrounding facilities offering wider units. She was amazing!!
Marche' G
|
Overall Experience
Rating:
5.0
Representative went out of her way to be helpful with unit sizes. Knowledgeable about products and helped with communicating with surrounding facilities offering wider units. She was amazing!!
Marche' G
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Dorris S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CEDRIC H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Melissa J
|
Overall Experience
Rating:
5.0
Every time I called they always answered the phone and answered my question and was very pleasant and helpful to me. I am some what handicap so every time I went to my storage unit they would help me
regina s
|
Overall Experience
Rating:
5.0
Every is very nice and friendly and helpful
LESIA B
|
First Impressions
Rating:
4.0
need longer night hours for access for working people and on weekends.
Lutricia B
|
Overall Experience
Rating:
5.0
service rep was very competent and was intent on making this a pleasant and productive experience
Dorris S
|
First Impressions
Rating:
1.0
Staff was very nice except Marissa the new Manager.
Margaret W
|
Overall Experience
Rating:
5.0
Worker's Are Helpful and Friendly. Service Was Very Good. I Like Management She Knows Her Job.
Sharon L
|
First Impressions
Rating:
5.0
The lady that worked on 4/6/19 was exceptional. She worked alone and were very busy. She remained professional and prompt. A one woman expert. Hats off to her. Great Job! From Tampa Fla 11am 4/6
Tracey M
|
First Impressions
Rating:
3.0
Very good used them all the time
Jessica P
|
Overall Experience
Rating:
4.0
No problem accessing items. Area always clean and secure. Other than expected dust, items, including 2 guitars, were fine when removed after several years stored.
JENNIFER D
|
Overall Experience
Rating:
2.0
Customer service training and to relate to customer and be ready to answer any questions of just say they don't know and go and find the answer from someone who might know Thank you for you service
Gwenlyn B
|
Overall Experience
Rating:
4.0
No additional comment
JEFFREY F
|
Overall Experience
Rating:
5.0
They were very courteous
Diane J
|
Reservation
Rating:
5.0
Great job and keep up the good work
Friatina W
|
Overall Experience
Rating:
5.0
They was really friendly an helpful every time i needed help they was rite there when i needed help
james b
|
Overall Experience
Rating:
5.0
The staff was very professional and respectful. They made everything simple and understandable