Customer Reviews for U-Haul Moving & Storage of East Town

1967 reviews

2201 Main St   Green Bay, WI 54302

(920) 328-0089

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(920) 328-0089

2201 Main St
Green Bay, WI 54302

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Workers didn't seem to care to help.

Edgar G.  |  Online Move In 
Rating:
3.0

Rep seemed to be in a hurry to get us going. Asked about locking the trailer to our hitch and was told can't do that. We were traveling out of state and would have felt better to know that no one could just remove the trailer and leave with it

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Vyren B. 
Rating:
4.0

Seemed under-staffed but friendly.

bob S. 
Rating:
5.0

Everything was great 👍🏼 keep up the good work!

MARK L. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
1.0

Made my reservation at one location apparently it was “moved” to another due to equipment issues. Never received a phone call stating so it was moved, Customer service at both locations very pour and unprofessional!

Brad D. 
Rating:
1.0

I waited in the drop off area, as the sign said to stay with the truck and a representative would be out to assist. I waited for 10 minutes and then went inside to find assistance. When I walked in there were no other customers and the two workers both had their heads down and were both on their phones. They barely spoke to me and just took the keys with no questions or further information from me. They didn't do any type of check on the vehicle while I was there.

SHAELYN M. 
Rating:
4.0

The green bay gentleman was friendly and understanding about the situation. By the time we dropped off the truck he already had the complete report on file about the issues and stated his boss would call me today (Monday) to talk about the problem.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
3.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

They had several trailers in the lot of the size i wanted to rent however they told me they were not for local use, not sure why they could not rent for local 24 hour period. The next day the bigger trailers were still there.

JOHN P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH D. 
Rating:
5.0

Very friendly and professional staff. Would use your services again.

Julian C. 
Rating:
5.0

Customer did not leave a comment.

penny W. 
Rating:
5.0

great staff and the rental was perfect !!

WARREN W. 
Rating:
5.0

Customer did not leave a comment.

Samuel C. 
Rating:
2.0

Truck cab was dirty, smelled of cigarettes, with old food sitting in the cup holders. Only had a little over a quarter tank of gas. Check out process via the web took 15-20 minutes to just verify my ID - would have been faster to just go into the office.

Darin J. 
Rating:
4.0

The only thing that i dont lime is the fa t that i have to pay an xtra 10 to have 24 hour access to my stuff that i ready pay to store there. No other placce makes you pay xtra to have 24 access to your own storage

Lisa D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ora H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guy M. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

BRUCE ALAN V. 
Rating:
3.0

I had big problems with my return. They had me going to the DePere location. When I arrived, they told me they weren't accepting trailers. Obviously, not my problem since I went to the correct placemat the correct time. I had to go 55 minutes out of my way to return to a different location. I should not have done this. I should've just left the trailer where I was originally scheduled to leave it. It left me late for a very important appointment I had. To be honest, it ruined my day. Your problem, your mistake, suddenly became my problem. Good customer service would've never let this happen. They should've accepted my trailer at the location on my contract and moved it themselves. For them to ask me to do that for them was terrible customer service. I did it because I am a nice guy. My mistake. Ruined my day after a long couple days of moving

Fred F. 
Rating:
5.0

I reserved a covered 6x12 on Saturday afternoon. Picked it up Sunday morning. Process was quick and easy. The U-haul associate did all the heavy lifting. He made sure the coupling was correct and secured properly. Then this morning when I returned the trailer again the associate did all the heavy lifting. All in all the experience was great.

Thomas W. 
Rating:
1.0

An employee at this location told me to go to the De Pere location instead (10 miles away!) where they would be able to store and take the truck back. We drive 3 hours (and 3 hours back later that night) to then have to drive to De Pere where the employee seemed helpful telling us we can store here and he will transfer the truck drop off. Well he ended up refusing to transfer the truck drop off and made us go to a THIRD location (and wouldn't even find the address for us, I made him point to google maps on my phone of where to go) another 10 or 15 miles away that when I got there the mobile drop off wouldn't work cause it said I was at the WRONG LOCATION! The store manager there waived the extra mileage and gas usage because of the extra 2 locations we were made to drive to by neglectful and unhelpful employees. Moving weekend long distance is already tiring and U-Haul made it a nightmare for us. No looking forward to having to move our things out of storage in a month because it will be another bad experience.

Brianna B. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
3.0

Customer did not leave a comment.

Katie C. 
Rating:
5.0

Customer did not leave a comment.

Patrick F. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
4.0

Customer did not leave a comment.

Daniel K. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
3.0

No attendant during regular business hours and no manager response to a phone call. I had to drop my keys in paperwork in the slot and hope all was ok.

Dennis G. 
Rating:
5.0

Good customer service

SASHA S. 
Rating:
5.0

Customer did not leave a comment.

Beverly D. 
Rating:
5.0

Customer did not leave a comment.

amber c.  |  Overall Experience 
Rating:
4.0

The only little annoying thing was the loud alarm that goes off in the storage building. I had to buy some mattress covers and tape and the employed working was very nice.

Linda J.  |  Online Move In 
Rating:
4.0

Employee that checked me in verified there were no additional charges, said he sent email confirming this. Never received email.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Nick B. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Armando R. 
Rating:
5.0

The people working at this location are awesome too work with.

JEFFREY J. 
Rating:
5.0

Customer did not leave a comment.

Ramona B.  |  Overall Experience 
Rating:
5.0

Unfortunately it was too small for our needs, so we found other options.

Ramona B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL WILLIAM O. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
4.0

The wait of course... 😐 Otherwise I would have given them an excellent rating.

Bernadine B. 
Rating:
5.0

Customer did not leave a comment.

Gordon A. 
Rating:
5.0

Best U-Haul location in Green Bay

Patrick F. 
Rating:
5.0

Customer did not leave a comment.

William Z. 
Rating:
3.0

Next time your specialist should bring tools.

Don S. 
Rating:
3.0

Check trailers for material left by others, like 2" of wet mulch stuck to floor. Also, do not bump to another site and also shorten the rental period without a DIRECT call to your customer. Keep it local.

LAWRENCE W. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
4.0

The staff at this location were very friendly and helpful.

Martha S. 
Rating:
5.0

Pleasantly surprised. My prior 2 experiences with Uhaul were far less than positive. Both times, I put in a reservation which was not held, and I was left without a vehicle for moving. I swore I would NEVER rent from Uhaul again. I found myself having to move (for work) once again after 11 years in the same house, and was left with little choice but to hope and pray Uhaul would come through. In this case, the rental was easy, fast, and well handled. Equipment was exactly as described, and my truck did a great job handling a completely full 6x12 trailer. Staff was pleasant an helpful. I was on my way in a matter of 15 minutes or less.

Douglas D. 
Rating:
3.0

The vehicle we rented we had to walk to find it, it should of been brought up to the door.

BEVERLY M. 
Rating:
4.0

Customer did not leave a comment.

BRADLEY G. 
Rating:
2.0

Uhaul called me less than 48 hours from the time of my reservation for hitch installation and trailer to tell me that my hitch was on back order for a few weeks. I received the call on a Wednesday and was suppose to have the hitch installed on my vehicle that Friday. I had my reservation scheduled over a week in advance to make sure that I would be able to drive back to PA that Saturday to start a new job. I was told by the manager, David Kamps, that the hitch would be expedited from another store first thing Thursday morning and it would arrive sometime Saturday, and if not, by Monday the latest. The hitch never arrived Saturday. I went into the store Monday morning to speak with the manager and he said the hitch was expedited SATURDAY, when I was originally told it was Thursday. When I questioned him about the days, he said “whatever day it was.” Manager told me he would call me that same day to give me an update if it arrived or not. I never once got a call from him or anyone at the store, so I made arrangements with a completely different company to install my hitch, which I'm so happy I didn't have uhaul install it! I got a call from Ashleigh almost 2 weeks later to tell me that the hitch finally arrived and she wanted to follow up to see if anyone has been in touch with me about the hitch. I told her that the manager never called me and updated me, so I went to a different company. Ashleigh and Cory were very helpful with setting me up with a trailer and providing me with a discount due to the huge inconvenience. Ashleigh also gave me her personal number to call/text her with any questions I had regarding the hitch and trailer. It's very frustrating when you put your trust into a company/business, especially when they provide you with confirmations of something you're paying to have done. I had to postpone moving and my job by a couple weeks due to this. I hope no one has to do go through the stress that this store has put me through.

Amanda B. 
Rating:
5.0

I don't think there is anything to improve on!! I reserved online, went to pick up and they helped me with a piece my car didn't have for the electrical and hooked everything up. Upon return empoloyee saw me pull in and he came right out and told me where to park my car and he unhooked trailer and away I went. It was a great experience!!!

MICHELE C. 
Rating:
5.0

Customer did not leave a comment.

Chad B. 
Rating:
5.0

Customer did not leave a comment.

Adrian G.  |  Online Move In 
Rating:
5.0

Every one was very nice and knew how to get us in and out very quickly ,good job everybody.

ANDREW B. 
Rating:
4.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

Isabella R. 
Rating:
5.0

I may have missed this in the confirmation email in the online check in but my only comment is that the locker had the green customer ready tag on it. I did not know that we were to remove that ourselves and that it was a tear off tag. So I had to call the office to find that out. Otherwise, no issues.

Richard V.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

HOLLI L. 
Rating:
5.0

Nothing. Easy pickup and drop-off. Knowledgable staff. No drama.

Duane S. 
Rating:
5.0

Customer did not leave a comment.

Ashley W. 
Rating:
4.0

Customer did not leave a comment.

Gerald L. 
Rating:
5.0

Customer did not leave a comment.

Tiffany G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RIGEL P. 
Rating:
5.0

Customer did not leave a comment.

GREGORY F. 
Rating:
5.0

Service desk people were very friendly and helpful. They really got me out of a pinch

Eugene V. 
Rating:
4.0

You forgot my furniture pads, just make sure extras are included! :)

Mackenzie S. 
Rating:
1.0

Absolutely worst experiences I've ever had with a company. The app was supposed to be simple and convenient but took just as long if not longer than how it would have been in person. The chat representative was very slow and purposely delayed things to aggregate me because she knew I was in a rush. When all was done, instead of simply putting the keys away and leaving, there were all these steps. I just wanted to leave and go home even though this could have been done by the workers instead of me. To top it all off, the prices were absolutely outrageous. I just needed to pick up furniture 25 mins away that I bought online. Renting the van almost cost as much as the furniture I bought! I will never be using uhaul again and I rather go on Craigslist or contact a local Moving company to avoid this tedious process and horrible app/customer service experience. I was warned about this company now I see why.

Trent W. 
Rating:
4.0

No concerns. Thank you

David M. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

You guys make it easy!

KENNETH A. 
Rating:
4.0

Customer did not leave a comment.

Desyre E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Always gr8 used many times

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

Donna U.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katherine D. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY K. 
Rating:
5.0

Customer did not leave a comment.

Joshua T. 
Rating:
5.0

Customer did not leave a comment.

Wendy W. 
Rating:
4.0

Customer did not leave a comment.

Jacque W. 
Rating:
5.0

There’s ad bit of confusion about 24 hour access terms when I converted from a 5x10 storage to 10x10. The 10x10 requires contact with a CSR to rent while the smaller units were entirely contactless and automated almost instantaneously. Otherwise I am very satisfied and would highly recommend!

FRANCIS L.  |  Online Move In 
Rating:
5.0

Not a thing

MARIAN D. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH D. 
Rating:
4.0

All was good more than what I expected.

John L. 
Rating:
5.0

Customer did not leave a comment.

Cathy S. 
Rating:
5.0

The person came to our car at the drop off site. He could not help us with the overcharge problem, but provided a phone number.

Joseph L. 
Rating:
4.0

the vans get good gas mileage.

Darwin B. 
Rating:
1.0

This entire process was horrible. No one should get a call the day before they are moving telling them that a truck that they reserved weeks prior was available but that they would have to drive over 2hrs to pick up! Luckily, I had family coming from Green Bay, so they picked up a truck at this location and drove it over 3hrs to me in IL. The ladies at the IL facility Eileen and Wendy were very helpful in updating the reservation to a flat $350 with an additional $50.00 credit and calculated the mileage from GB to IL and included it in the rental for the inconvenience. My cousin's husband picked up the truck and was asked for a cc, I was told that my cc was on file and it would be charged, it was not. The new discounted charge wasn't honored and a dolly was added that I never asked for. Eileen had that fixed but the wrong card was still charged incorrectly, so I had to call in again on Sunday, only to talk to someone new that wasn't familiar with my issue. I spoke to Vince who read through my contract and gave me an additional $200 off which was to be charged to the IL office and said that I would have to talk to someone at the GB office the next day to give them the correct cc. By now it's Monday, I called again and spoke to someone, this time was told that I would have to talk to someone in Fl... nope! I never talked to anyone in FL, I live in IL and moved to WI, not sure how Fl ever got in this issue. Was then transferred to Ken who was able to reverse the charge and finally charge the correct cc. NO ONE should ever be called the morning before their move to tell them that there isn't a truck locally for them! Not only was I stressed about moving but now over the top stressed that I wouldn't have a truck. I understand that ppl are moving one way and not returning trucks but then there should be a HUGE warning on your website stating that. I now know that I checked a small box saying that a representative can call me if a truck might not be available but then don't allow for reservations! The people I spoke to were very helpful, the process needs to be modified especially with the crazy housing market!!!!!

Rodney W. 
Rating:
5.0

Customer did not leave a comment.

Bryan B. 
Rating:
5.0

It was fast and easy I rent it on the spur of the moment and everything went through successfully

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

Steve L. 
Rating:
3.0

In order to go straight you had to hold the wheel to a Hard right. Vibrated horribly after 65 mph

Heidi T. 
Rating:
5.0

Customer did not leave a comment.

Valerie L. 
Rating:
5.0

Customer did not leave a comment.

TIM A. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Ronald K. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
5.0

Entire staff was great and very friendly. Made the experience painless after driving across country!

ROBERT K. 
Rating:
1.0

I have used Uhaul in the past and have never dealt with someone so rude. Who ever worked yesterday when I came to get my storage unit at 2pm was very unprofessional. He was on a personal call when I walked in and continued to talk to them for a few minutes before telling the person to call them back because he had a customer as if I was an inconvenience to his time. He then proceeded to require a second contact name and number. Not once before have I had to provide this since I am a single adult. He then told me it was company policy to have 2 contacts. I get thay is normal in most cases cases but the fact that I had to provide my mother's information who lives in Florida was demeaning to say the least. Then when it came time to get my storage unit that was reserved he told me that just because something is reserved does not mean you actually have one. So after I just drove 17 hours I was told that I would just have to wait a unit to become available or use one they have which is a larger size. So originally my climate controlled 10 × 15 was 145 a month and the only one available that day was a 16 × 20 which was close to 300 dollars. I can't give the exact amount because he would not give me a receipt. He said it would be emailed. Still haven't received the email for that even though I ask for one. Once I had finished unloading my 20ft truck I asked for the receipt and to show that I had turned it in in the 19th since I was told the price of the truck was by day. He again refused to give me a receipt and told me it doesn't matter you aren't going to save any money any way. I have worked in customer service jobs before and I get people have bad days. But this man was rude, demeaning, and honestly just lazy. I will continue to call customer service until I speak to someone about this because never before have I been treated so poorly for no reason at all.

Sarah B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bee X. 
Rating:
5.0

Customer did not leave a comment.

Benjamin C. 
Rating:
5.0

just keep up the good work and keep picking the good help too.

Stewert M.  |  First Impressions 
Rating:
1.0

They screwed up my U-box numbers and now I'm being charged monthly for a a storage unit that I absolutely never reserved. They admitted the fault, and after 3 attempts to contact them to correct their mistake, I resorted to legal action through my bank to get the charges reversed. Uhaul staff in all of my experiences are lazy and uninformed causing 3 huge problems in the 3 times I've used Uhaul.

TYLER N. 
Rating:
5.0

Customer did not leave a comment.

Bud S. 
Rating:
3.0

Customer did not leave a comment.

SANDRA D. 
Rating:
3.0

Customer did not leave a comment.

William N. 
Rating:
5.0

The staff was very friendly and went out of their way to help me

Gregory F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Baaqee J.  |  First Impressions 
Rating:
1.0

The Rating would have been better had the manager not been so rude to me. The way he called my phone and began to yell through the phone very poor Customer Service I will never use this storage location ever again

Belinda L.  |  Overall Experience 
Rating:
3.0

If I had questions I could never get anyone on the phone. The wait time to talk to a person was ridiculous.

chris k.  |  Overall Experience 
Rating:
5.0

Big thanks to GM David and his entire staff - everyone was very helpful. David definitely went the extra mile to help us out with a bad situation after receiving a last minute notice the movers tested positive for Covid-19.

Craig C.  |  Overall Experience 
Rating:
5.0

Gracias

Francisco M.  |  First Impressions 
Rating:
4.0

The manager was very friendly and knowledgeable, the other workers not as much, that got frustrating.

Kathleen R.  |  Overall Experience 
Rating:
5.0

Thank you guys for everything.

John S.  |  Overall Experience 
Rating:
5.0

Unit was exactly what I needed

Francisco R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal F.  |  Online Move In 
Rating:
5.0

Very clean units. Easy access. Fair price.

Martin K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allie T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David B.  |  First Impressions 
Rating:
5.0

The staff was very helpful and friendly. The facility was clean, well lit, secure and convenient with plenty of room for loading and unloading. They carried the extra supplies I needed and happily took back what I didn't use. I was very pleased and would highly recommend this facility. I wish they had one where I moved to!

Lisa P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Arlene W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott B.  |  Online Move In 
Rating:
5.0

They was amazing. My house was hit by a drunk driver and they gave us a month free of storage. You don't know how much it meant to us.

nicoulas t.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

theresa t.  |  First Impressions 
Rating:
5.0

We are impressed with the facility and the staff were all very helpful! I like the fact that you can drive into a bay and stay out of the weather to load/unload. There are plenty of carts available to help move things. I would definitely recommend.

EVE H.  |  Overall Experience 
Rating:
5.0

Good management

Shawn M.  |  Overall Experience 
Rating:
5.0

Corey and Mike helped me move my pallets of belongings into my storage unit I couldn’t of done it without them they are exceptional employees

Ida F.  |  Overall Experience 
Rating:
2.0

Unfortunately my unit is 2 small units versus the 1 larger unit I requested...which means 2 doors, 2 locks and a wall that lessens the available space. Also, there was NO clear explanation of the process to get into the building and the BLUE keypad versus the other ones that are there. It is simple now that I now the process, but it was very frustrating not knowing what to do and having an alarm sound when we opened the doors. Also, there should be a much easier way to remove the zip-tie during your 1st entry into the storage units.

Kim W.  |  Online Move In 
Rating:
5.0

Allie and Jeremy were most helpful changing an original res and getting us an extra storage unit. By far this is the best UHaul experience I've had, in the 30+ years I have rented in various parts of the country. Quite happy we have storage space with this particular facility -- enclosed loading bays, massive amount of storage spaces, security/climate controlled -- simply the best!

Barry C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adam N.  |  Overall Experience 
Rating:
5.0

Ms. Teetzen was very helpful in the face of unexpected difficulties!

Shawn M.  |  First Impressions 
Rating:
5.0

Great staff working the day I moved in!

Brooke T.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stacy b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisco R.  |  First Impressions 
Rating:
3.0

I waited almost an hour to get service and the price quoted they quoted to me when I made my my reservation was not honored. I got a whole story about how they don’t know how I got my quote, even through the agreement clearly shows they quote me differently from what they expect me to pay. Great storage but you’ll have to wait long for service and the price will change on you.

Calikay V.  |  First Impressions 
Rating:
4.0

Computer systems were slow each time I visited. But the staff is very helpful and friendly. I appreciated the call notifying me my unit was empty and with out a lock (another family member had cleared it out while moving to another unit). I'll use this place again.

Roberta C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John B.  |  Overall Experience 
Rating:
3.0

My unit had a lock free but I purchased one inside and was not allowed to return the free one. I Was told it would sit as a “credit” for next U-Haul on a “list.” Also, I moved out of the unit after hours. I Called U-Haul the next morning to finalize My move out. I was told I must come in person to check out. I drove across town on My lunch hour. The man asked my name clicked on a button and said ok you are checked out. SERIOUSLY???? That couldn’t havE been done without my trip across town He didn’t check the unit or anything. I was frustrated especially when you add the lack of credit for the U-Haul lock.

Kathryn M.  |  Overall Experience 
Rating:
5.0

Really liked the facility.

Robert M.  |  Overall Experience 
Rating:
1.0

We were quoted a lower price than we were charged & told the prices had not changed, so we changed our minds & went elsewhere.

RICHARD M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lara S.  |  Overall Experience 
Rating:
5.0

You have made this move from Illinois so much easier than i expected. THANK YOU

Vickie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER N.  |  First Impressions 
Rating:
5.0

A great experience.

JOHN S.  |  Overall Experience 
Rating:
3.0

I was informed that a storage unit reservation had been cancelled at another location, yet received two separate emails earlier this morning indicated cancellation of the charges and then reposting!

Mary D.  |  First Impressions 
Rating:
5.0

Quick,knowledgeable and friendly, very helpful. Moving State to state they have been exceptional.

Vickie M.  |  First Impressions 
Rating:
2.0

Staff was friendly, but not helpful. It seemed like staff were unsure about everything from data entering my information to pricing to getting my code to work to get in. My door code never worked.

dana e.  |  Overall Experience 
Rating:
5.0

.

Katherine T.  |  Overall Experience 
Rating:
5.0

Clean...staff is very helpful and friendly.. great place!

melissa h.  |  First Impressions 
Rating:
5.0

I never had to use a storage facility in the past, I'm very glad my first one was an excellent experience! All the staff were very helpful and friendly. Environment was nice and clean. Would recommend

chandaeng i.  |  Overall Experience 
Rating:
5.0

I used this storage for a few months am really happy with this storage i would come back again

antoinette m.  |  Overall Experience 
Rating:
5.0

Awesome

AC C.  |  Overall Experience 
Rating:
1.0

Storage unit was filthy dirty, mattress and table were also inside the storage. Employee picked up so phone while with me. Employee was rude and I’m professional.

Margarita D.  |  First Impressions 
Rating:
5.0

Very nice 👍

Todd L.  |  Overall Experience 
Rating:
1.0

I had things broken and missing from my storage units and the staff were young,rude and not trained! I will never rent from uhaul again.

Autumn H.  |  Overall Experience 
Rating:
5.0

Would go back there again the staff was friendly and helpful especially steve and teri.

Nicole W.  |  Overall Experience 
Rating:
5.0

The staff was excellent and very helpful. Made moving much easier with friendly and informative approach.

MARC B.  |  Overall Experience 
Rating:
5.0

Easy in. Easy out. Great service. Reasonable cost.

Thomas S.  |  Overall Experience 
Rating:
5.0

Very clean!

STEVEN A.  |  Overall Experience 
Rating:
3.0

I had a lot of issues going back and forth with my rental. Uhaul ended up giving me a larger trailer because they had none in the size they originally confirmed. I did get a free mnonth's storage .

Michele E.  |  First Impressions 
Rating:
5.0

Had a problem getting a trailer so had to use a dolly and now my car is not working. My fault for not having the driveshaft disabled but who knows how to do that? Uhaul should offer that service!

Todd L.  |  First Impressions 
Rating:
5.0

Wonderful experience

CHERYL B.  |  Overall Experience 
Rating:
5.0

Jamie went out of her way to fix a problem that was out of her control. I appreciate that.

Jen F.  |  First Impressions 
Rating:
5.0

Easy in and easy out. Space was clean and just as advertised.

Thomas S.  |  First Impressions 
Rating:
5.0

I was well satisfied with the service and would not hesitate to use them again.

Chris L.  |  Overall Experience 
Rating:
5.0

Brendan was wonderful! So knowledgeable about everything! My first time renting here and felt very confident about everything!

jose f.  |  First Impressions 
Rating:
5.0

The facility has excellent staff but there are too few of them. I often had to wait in line for a long time before anyone was available to respond to me.

Virginia R.  |  Overall Experience 
Rating:
5.0

Everyone I dealt with was extremely helpful with the exception of the call center.

Douglas H.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff, especially Andrew. Bathrooms as clean as my home. Everyone trying hard to provide excellent customer service. I would certainly recommend this provider to others.

Mark Z.  |  First Impressions 
Rating:
5.0

Very awesome crew!

Karl W.  |  First Impressions 
Rating:
5.0

Manager is outstanding

Jeff Y.  |  First Impressions 
Rating:
5.0

Great

Curt C.  |  Overall Experience 
Rating:
5.0

Thanks!

Joriah K.  |  Overall Experience 
Rating:
5.0

Customer service was very good Thank you!

Paula G.  |  First Impressions 
Rating:
5.0

Good place for renting storage!

GERSON C.  |  Overall Experience 
Rating:
5.0

Good customer service!

Maria P.  |  First Impressions 
Rating:
4.0

None

andrea m.  |  Overall Experience 
Rating:
1.0

Kept locking me out if I was 3 or days late on payments. Over 6 months of renting I had access for less than 40 days total. They got every penny I owed plus a 20 dollar late fee every month. RIP off

Bridgett K.  |  Overall Experience 
Rating:
3.0

N/A

Missy V.  |  Overall Experience 
Rating:
5.0

Extremely accommodating and nice staff. I am so glad I chose to move and store my belongings with U-Haul.

amber B.  |  First Impressions 
Rating:
5.0

Check in was easy

Tanya W.  |  First Impressions 
Rating:
4.0

Didn’t like that 24 hour access was $10 extra (it is my belongings). Also didn’t care for the storage unit way in the back when others more in the front were open; it made moving in and out difficult.

Lauren H.  |  Overall Experience 
Rating:
5.0

Staff at the store were very helpful and friendly.

Cheryl V.  |  First Impressions 
Rating:
5.0

Chris was great, and quite helpful. It was a blizzard and he had a lot to keep track of but he was pleasant and it felt like he cared about my project.

Geoff S.  |  First Impressions 
Rating:
5.0

Great experience, great service

angela f.  |  First Impressions 
Rating:
5.0

Need a few more staff members.

marianthe h.  |  Overall Experience 
Rating:
5.0

Touseau, Caleb and Joseph were very good at helping us rent our storage space on a Sunday, even. The space is fabulous - clean, convenient, warm and dry, brightly lit. The restroom is beautiful.

jean v.  |  Reservation 
Rating:
4.0

Na

Donald M.  |  Overall Experience 
Rating:
5.0

So pleased with my experience!

lori l.  |  Overall Experience 
Rating:
5.0

Very pleasant storage experience.

Tom W.  |  Overall Experience 
Rating:
5.0

The service was exceptional. Very helpful and friendly regarding both my truck and storage rentals. The facility is in great condition. I would highly recommend your service to family and friends.

Tim F.  |  Reservation 
Rating:
5.0

A great place for college kids to store their things for the summer. The manager was extremely helpful and friendly. The storage unit was always clean and quite which was nice after a long move.

Alyssa Y.  |  Overall Experience 
No reviews have been submitted for this location.

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