Great customer service and very nice peoples.
Trailer Rental & Towing in Green Bay, WI at U-Haul Moving & Storage of East Town
Moving to or from Green Bay, WI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Green Bay, WI 54302 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Green Bay, WI
Cargo trailers in Green Bay, WI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of East Town!
Utility trailers are perfect for towing large or oversize cargo in Green Bay, WI 54302. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of East Town provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Green Bay, WI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Green Bay, WI online today!
Trailer and Towing Supplies
Everyone and everything was great.
The Uhaul i got was a 10' an it seemed like the front needed an alignment. For every bump i hit idk if it was cause i was pulling my car with it. But it shifted to the right an pulled to the right. But the customer service there was very professional an very reasonable. Maybe i just got a bad uhaul or whatever but the equipment was not fun to drive in.
Not to play the guessing game of which truck is available, i wanted to get a big truck and was told there was none available, they should have suggested which other store had one but the didn't even do that. I had to ask each time for the next size down
There was a lot of disorganization. We waited a long time to get service on the phone and at the front desk. There were other families having issues. I ordered a truck of a certain size at a certain pickup and drop off locations. I was told that truck wasn't available but they would upgrade me without extra charge. Well that was wonderful, no complaints. But when i went to pick it up they wanted to charge me for the large one. I explained what was told to me and it seemed fine. Then they tried to charge me for the dollies and pads I had already paid for. I paid for them when I ordered. They charged me but we told them to take it off and that we didn't need them anyway. We reminded them that we wanted the drop off location in the town I was moving to but once again my original request was completely ignored. All my contracts said to have the drop off point same as pick up. We reminded them 3 times. But nothing changed. This added 30 miles to my total cost because they would not change the drop off to a different town ( This is a large town with many uhaul companies they never gave us a reason this was ignored) when we got the truck there was garbage all over the front seat.
The person assisting me at pickup was cordial and attentive, but was smoking while hooking up my vehicle. Very unprofessional.
Easy pickup. Great service and options.
helped get me in a good to use 10' truck and auto transport
This was not the original place we reserved, and it was not the van we reserved. Since I needed a 26 foot van and got a 20 foot van, I needed to return to do a second load, even with the additional trailer. Incidentally, the next customer also reserved a 26 foot van and was able to receive it at the original location.
I had to speak to four separate people because my order was wrong by the time I picked up the truck it was still wrong and the problem was not addressed. I ordered a 10' and was charged for a 15' I was incorrectly quoted as well
Quick & easy
Called me the next day and asked where keys were. Uhm I returned the vechile at 2:30 pm and gave the uhaul guy the key when I checked in. Pretty unorangized.
Terrible experience . Wrong truck, wrong keys. Wasted so much of my time plus dealing with a person being trained. She could of overlooked while learning. PLUS I WAS OVERCHARGED N HAVE TO GO BACK TOMORROW!!!! SOOOOO PISSED OFF. TERRIBLE BUSINESS!!!
Excellent customer service!
The people were very nice and the person that helped me even stayed longer past his shift. That's what I look for. Thank you.
Everything was good, Trailer clean and in great condition
I did the no contact pickup. When I arrived I found my vehicle and noticed it was the only truck in the lot that did not have a sign on the window saying it was cleaned for covid safety. I used the app to pick up the vehicle and waited for it to process. After wiping the car down, because I was unsure if it was cleaned, I noticed the app was still said processing. I waited another 5 min then went inside to see if I could speed up the process. When walking in I watched two of your employees smoking in front of the building. I went inside and found 1 person helping another client so I waited. After another 5 min the two employees came in from their break and I gave them my information. They asked the standard questions, which i had to repeat 2x because they kept flopping numbers and laughing to themselves. Finally the other service rep completed with the other customer and helped me while the other two looked confused and laughed to themselves. I showed her the app and she entered something into her computer then finally app confirmation went thru. Not sure what happened but it felt a step was missed in the pickup process. Also, may want to move the break area to a different part of the building.
The employee that helped us at the counter didn't know what he was doing. He couldn't find our order and then he also was trying to get us to pay twice. I'm also sad that the 20 foot truck that we reserved was not at the pickup location so they â€œupgraded us for freeâ€ which ended up being a hassle because it was like driving a semi (very scary) with the 26 footer.
I was shocked and very disappointed to see UHaul employees wearing masks when we stopped in today. It almost seemed like a anti-mask, cult like behavior because there was at least six or seven employees in the building or out in the yard and not a single one of them had a mask, which probably reflects the attitude and culture of the organization. The Kroger grocery store that I go to in Sturgeon Bay, all employees must wear masks at all times. Why should you will be any different? We are in a global pandemic and catching this virus can be fatal! We were very tentative about renting a U-Haul truck in the middle of this pandemic and we're hoping to see some responsible people wearing masks but that did not happen today, at least not in this Green Bay location.
More staff on weekends! We dropped off 2 hours before closing and there were 4 customers waiting and 1 employee, who had to keep going outside to check the returning vehicle. It was very hot, there were no chairs, we were exhausted from the day's activities. Ruined what had been an excellent experience with U-Haul.
Staff was friendly/ knowledgeable
Well considering some of the mixups. All worked out Thank you
When i first pulled up to the store, parked my truck and got out.. There were two people being very verbal in front of the front door to the store location. One of them was an employee who was clearly in uniform and the other man later announced him self as the area manager. They were yelling and swearing at eachother, the younger man who was in uniform was questioning racism from the situation and was asking how he get ahold of hr or corporate and was being denied information. This entire situation showed negligence, disrespect to the employees and customers, was a very uncomforting situation to approach the store having being going on infront of the main entrance. The man who turned out to be the district or area manager was in regular street close and i assumed he was a disgruntled customer and hollering at him. I walked up as he was saying to the employee "im not trying to argue with you" i looked over at him and said then why the hell are you still here? Just leave! Then the employee look at me with surprise and said are you talking to me or him. I said HIM! Then the man hollered at me saying "im the damn manager for this whole area from blah blah blah to whereever" Thats when i went inside and left the situation. Later the man came inside and thanked me for standing up for the employee and apologized to me. When i thought it was a customer, it didnt really bother me as much because ive worked in customer service and i know angry customers happen. But when he announced himself as the manager, thats when it bothered me and made me angry. You dont talk to an employee the way he was and theres a time and a place to discuss everything and infront of customers is nor the time or the place. This part didnt bother me but i figured i would explain it because there is a question (was the equipment clean and well maintained... the lights ended up not working on one of the trailers at4408 and the employee thought it was my truck but then hooked my truck up to another trailer and they worked fine...