No employees wearing masks upon entry, and woman setting me up with truck did not provide any details about what I needed to do before driving off. Only when I asked on my way out the door did she actually mention that I needed to walk around the vehicle and confirm condition using my phone. Gentleman who checked the truck back in was very personable and nice to deal with.
Customer Reviews for U-Haul Moving & Storage of Eastgate
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Eastgate
Nice and clean. Would recommend.
Employees rude and didn’t wear masks. Access doors to storage units were locked during business hours Overhead garage door was broken and not marked and a piece of it fell and almost hit me and my car Over priced
Very kind and helpful.
This U-Haul facility was exceptional and made our move to Indiana seem easy. Secure facility, well lit, conveniently located - couldn't ask for better. The desk personnel were very friendly and helpful.
Everything worked out great!
The conversion from the old business into storage facility is very nice! However, the above average rate per unit will drive me to utilize others as needs change. I store a lot from time to time! and still have a unit there at this location! Darrell Frazier
Extremely professional and very nice guys at this location. They go above and beyond.
Super friendly and very professional
Appreciate Pam and all the staff!
The East Gate u haul storage is a Fantastic Facility ! Top Notch all the way !!!✌💕🇺🇸🌎
Good staff!
My only concern was that staff were not wearing masks, though there was social distancing at the counter. Everything was convenient and well-maintained. Staff explained everything clearly and were very accommodating.
Good experience
Excellent! Excellent!
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