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Christiane B | Overall ExperienceSelf Storage Units in Indianapolis, IN, 46219
U-Haul Moving & Storage of Eastgate
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Shortridge Storage LLC
405 S Shortridge Rd, Indianapolis, IN 46219 View Available Units0.6 miles from this location -
U-Haul Moving & Storage of Irvington
6525 E Washington St, Indianapolis, IN 46219 View Available Units1.0 miles from this location -
U-Haul Moving & Storage at Shadeland Ave
2701 N Shadeland Ave, Indianapolis, IN 46219 View Available Units2.5 miles from this location -
U-Haul Moving & Storage of Lawrence
6800 Pendleton Pike, Indianapolis, IN 46226 View Available Units3.8 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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I spoke with a team member Saturday morning over the phone who assured me that since I was somehow booked for an inside unit online that I would be able to switch to an outside unit once I arrived in person. Once I got to the location I was met by a worker who informed me that there were no outside units and also informed me that I was booked for a small unit and that the website only allows you to get the small unit for the first month free deal. He then stated that if I scratched his back by paying him $50 that he would give me the one month free deal. He also stated that on my paperwork it would say that the one month was free and that the next month I would have to pay $129. He was attempting to scam me. When returning the truck later on that day I literally stood by why he made a similar deal with an older gentleman that was there in line in front of me. I took my business elsewhere and asked them to cancel out my contract. However since I am receiving this email I assume they did not. So I guess I will have to call in. Horrible experience!!!
Denetra K | Online Move InThey are very helpful staff whatever you need itthey try to provide it
PEGGY G | Overall ExperienceOlder woman in office, (Peggy) is rude and hostile to customers. Everyone else I’ve worked with has been nice and helpful
DONESHA J | Overall ExperienceHave deals for your customers that rent 6+months for every 6 months give a free month rental due to other rental are way cheaper for more space….just a thought
Donita Y | Overall ExperienceThe experience was ok. Extremely disappointed with the "Use it or lose it" response to me only having used 6 days of the last month. Had I known that I would have not made the payment and made UHaul waste valuable resources trying to get my 129.99 plus 15 late fee for years.
Jennifer N | Overall ExperienceI was very disapointed with the way i was treated i lost some things that was inportant to me things that belonged to my desecsed Son.that i will never get back.
Carol H | Overall ExperienceNeed access to storage units like to midnight
Vesper L | Overall ExperienceThe lady that works the front counter is kinda of rude
nyla s | Overall ExperienceEveryone that helped me the day I got my unit was nice and friendly
Delbert H | First ImpressionsHighly recommended for feature comers looking for temperature room storage with great customer employees at location, which will be by Washington and short Ridge in that area Thorton gas station in crew car wash great plays U-Haul highly recommended
Steven R | First Impressions