Customer Reviews for U-Haul Moving & Storage of Fayetteville at Coliseum

2360 reviews

2346 Gillespie St   Fayetteville, NC 28306
(ACROSS FROM THE COLISEUM)

(910) 223-1556

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(910) 223-1556

2346 Gillespie St
Fayetteville, NC 28306
(ACROSS FROM THE COLISEUM)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Service was great no improvements needed

JONATHAN P. 
Rating:
5.0

Customer did not leave a comment.

MARIA O. 
Rating:
3.0

Initially (in 2017), I reserved a smaller A/C unit 6 weeks in advance. I even called a week prior to assure that everything was on track, which it was. The morning I was to take possession of the unit, I was informed that a man from Alaska came in and needed a unit ASAP. They gave him my unit. I was furious! They gave me a larger unit that was not air conditioned and was $40 more expensive per month. They gave me a small discount that month as a consolation. I was clearly dissatisfied. The manager did not care. Since then, my monthly rent has increased several times. I donated most contents just to get rid of this unit. I do not care for how this situation was handled, and I am thankful to be done with it.

Ursula G.  |  Overall Experience 
Rating:
5.0

Kimberly and the rest of the staff were awesome and helpful. I could have not asked for a better experience

Maverick S.  |  First Impressions 
Rating:
5.0

Keep up the great service!

BARDRICK M. 
Rating:
1.0

I showed up on a Friday after receiving an email to let me know my U-box had arrived at the facility and that I will have access to it unless it is going to be delivered to my house, which it was not. I then book a truck and me and my husband drive 40 minutes to the facility to access my U-box. When I arrived, I was in formed that I needed to call and schedule to have my U-box brought out and that the guy who does it only works until 11am. So, I cancel my truck, they give me a number to call, and tell me it is Jason's fault that I was not informed correctly. I leave the building and immediately call the number to have my boxes out at 10am on Monday. The lady I spoke with confirmed the boxes would be out. I also book another truck for Monday with the option to pick up the truck using mobile. When I get there on Monday and follow the steps, the site would not accept my pictures of my Id but it didn't matter anyway because when I went inside for help, my keys to the truck were inside anyways. I asked Kimberly (cashier) to confirm my boxes were out before I paid, it was now 10:15. She goes to look, comes back, and said he is going to do it now… Thankfully she extended my reservation on the truck by 1 hour. Finally after a day of moving, my husband and I return the truck to a lane that says “stop and wait in your vehicle for associate”. My husband is tired so he leaves and goes to our personal car. I wait a few more then realize the day I have already been having with this company. I get out of the truck and go inside and the cashier is on his phone. He interjects as I'm walking towards him and says “Are you returning?”, something he already knows because he can see from the window. As soon as I say yes, he looks back down at his phone and says “put the keys on the seat and shut the door”. This was a beyond terrible experience from this facility. U-hail has been great to me in the past but this facility is poorly run.

Arthur S. 
Rating:
5.0

Customer did not leave a comment.

Ronald R. 
Rating:
5.0

Customer did not leave a comment.

CARL H. 
Rating:
5.0

Customer did not leave a comment.

LOUIS C. 
Rating:
1.0

My ubox supposed to be dropped off to my house. It was three days late and no follow-up. I called more than ten times and no one can give an answer. I moved from California to North Carolina. U-Haul promise thing but can't deliver. Terrible company I will never use U-Haul again.

GERARD R. 
Rating:
5.0

Customer did not leave a comment.

dakota J. 
Rating:
1.0

make sure the vehicle is actually inspected. I told you that it felt really shaky at 35 mph and I was told that's because it was empty that it would be better when filled. Well 9 hours later, several vomits and $4000 in personal damage I am still fighting for and it's still not resolved.

Rosemarie R. 
Rating:
5.0

The only response I can give is, keep up the good work and services you all are providing.

ETHA M. 
Rating:
3.0

Guaranteed rental wasn't available had to go down to the size below caused us to have to take two trips so we had to pay double the miles and the truck still cost us the same as the larger truck so ended up paying like $70 more than if we had the 26ft truck.

AMANDA C. 
Rating:
1.0

My reservation was for 7:00 AM on 20 June. When I arrived to check in the automated system informed me that I was scheduled for 0900 in person delivery. I had my team ready at 0700 on Father's Day. I called the day prior to confirm and ask about the details. When I asked about the mistake at 9:00 the rep was rude! I was also billed for the dolly on the back of the truck that I did not use. I used the appliance dolly that was provided. Horrible customer service and failure to do their part by U-haul. 910-322-3889 -Calvin Townsend

CALVIN T. 
Rating:
5.0

Customer did not leave a comment.

Ian G. 
Rating:
5.0

Customer did not leave a comment.

KESHAWN F. 
Rating:
5.0

Have more contact with customer especially if container will be late.

Paula W. 
Rating:
5.0

Customer did not leave a comment.

ANDRES G. 
Rating:
5.0

Customer did not leave a comment.

GLORIA R. 
Rating:
5.0

Customer did not leave a comment.

Maria K. 
Rating:
5.0

Customer did not leave a comment.

ELVIS W. 
Rating:
5.0

Customer did not leave a comment.

Shawn P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Venkata K. 
Rating:
5.0

Very helpful

David P. 
Rating:
5.0

If driver is not aware that back hadn't been emptied and swept the fee goes up $25...put a sign on baseboard as reminder that this should be done..

Jeanette R. 
Rating:
5.0

Customer did not leave a comment.

Carl O. 
Rating:
3.0

The cabin smelled bad like dog poop animal hair was everywhere so we sneezed the whole 4 hours. The truck drives rough and pulls to the sides of road

WANDA P. 
Rating:
5.0

Customer did not leave a comment.

Melvin S. 
Rating:
5.0

Customer did not leave a comment.

Reggie S. 
Rating:
5.0

Customer did not leave a comment.

FILIBERTO A. 
Rating:
5.0

Customer did not leave a comment.

Jerry P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH O. 
Rating:
5.0

Customer did not leave a comment.

OAKA P. 
Rating:
4.0

The back of the truck was not clean and the windshield was really dirty

JANICE A. 
Rating:
5.0

The only issue I had was the rates were raised after a year. There were no added benefits, or changes to the site, it appears (at the surface) to just be a grab for more money. A 10% increase shouldn't happen within a year. This is just my opinion though.

David S.  |  Overall Experience 
Rating:
5.0

Nothing. The customer service was amazing, my experience was amazing.

GWENDOLYN S. 
Rating:
4.0

Customer did not leave a comment.

Nicole E. 
Rating:
5.0

Customer did not leave a comment.

Joesph G. 
Rating:
5.0

Customer did not leave a comment.

Isis G. 
Rating:
4.0

Great customer service and support

LOMOND G. 
Rating:
5.0

Great 👍

GIOVANNI H. 
Rating:
5.0

Customer did not leave a comment.

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

KENNETH A. 
Rating:
5.0

I ordered a 15 ft truck but a 10 ft was reserved. The ladies in the office were very pleasant and tried to accommodate but was unable. Steve took my reservation. The drop off was located 25 extra miles from the preferred location. I had to pay an additional $15.00 because of this. Also, the drop off location was not easily labeled with a street sign. The only way we saw where to leave truck was a small box in the wall after we accidentally turned into the parking lot. Milian management group sign was no where to be seen. Overall we did not have a good experience.

DANIEL W. 
Rating:
4.0

location had nothing to do with my main concerns with U-haul. Service was my main issue. You all used to photo-copy IDs not use the renters cell phone which you "add an app" to the cell phone whether the person wants that app or not.

DAVID S. 
Rating:
5.0

Excellent Staff!!!!!❤

TEHPHNA R. 
Rating:
5.0

Excellent service. Made reservation on app and had trailer returned in a couple hours. Pickup and dropoff went pretty smooth. No complaints.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

IRMA R. 
Rating:
5.0

Customer did not leave a comment.

DAMIAN G. 
Rating:
5.0

Customer did not leave a comment.

Michelle B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

luis b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUIS B. 
Rating:
5.0

Customer did not leave a comment.

JANET D. 
Rating:
5.0

none

Rose P. 
Rating:
5.0

The U-Haul location was great, but they don't handle scheduling of U-Boxes. Scheduling delivery with the U-Box service center was extremely backlogged and each time I called (5 times) it easily took more than 30 minutes on hold to finally reach someone. Twice I needed to be transferred 3x.

Douglas D. 
Rating:
5.0

Customer did not leave a comment.

RONNIE H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ARETHA J. 
Rating:
4.0

Customer did not leave a comment.

RONALD W. 
Rating:
5.0

Truck was not clean in the cab

CHRISTOPHER D. 
Rating:
5.0

Customer did not leave a comment.

CORY K. 
Rating:
5.0

The staff was extremely friendly, knowledgable, and went beyond the call of duty. As a customer, I could not ask for anything more. They are AWESOME!

Elijah Isaiah X.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jose H. 
Rating:
2.0

Horrible time trying to do mobile pick up. Waited 30 minutes for CS who could not help. Got there at 8:20 didn't leave till after 9 abs movers where at my house for 45 min waiting on me. Also my original pick up location was changed.

Anna S. 
Rating:
5.0

Customer did not leave a comment.

EARL A. 
Rating:
5.0

Customer did not leave a comment.

Laura C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THEODORE S. 
Rating:
4.0

Everyone was so nice and informative.

THERESEA B. 
Rating:
5.0

Customer did not leave a comment.

Barbara S. 
Rating:
4.0

Customer did not leave a comment.

EDWARD H. 
Rating:
1.0

DO NOT USE U-Haul ON GILLESPIE STREET IN FAYETTEVILLE!!! Their odometer was WRONG, and they're insisting that I drove 200 MILES, AND ARE CHARGING ME $350!!!! I DROVE TO LEGION RD., THAT'S IT!!!! I *MIGHT* OF PUT 5 MILES ON IT. I DIDN'T EVEN HAVE TO PUT GAS IN IT BECAUSE THE NEEDLE DID NOT MOVE OFF OF FULL. DO. NOT. USE. CALLING MY BANK NOW TO DISPUTE THE CHARGES, AND THEY CAN STRAIGHT UP KISS MY ASS. I'M NOT PAYING FOR 200 MILES DUE TO THEIR ERROR!!!! UHAUL, I SUGGEST YOU FIX THIS, BECAUSE I AM PISSED ENOUGH TO TAKE YOU TO SMALL CLAIMS COURT!!!!!!!!!!!!!! I MIGHT BE A LOT OF THINGS, BUT A LIAR I AM CERTAINLY NOT!!!!!!!!

Jennifer C. 
Rating:
3.0

Customer did not leave a comment.

BRANDON M. 
Rating:
4.0

Customer did not leave a comment.

KARA H. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND R. 
Rating:
1.0

Not good service plus overcharging

DUNITZ B. 
Rating:
5.0

NA

BEVERLEYELAINE P. 
Rating:
5.0

Customer did not leave a comment.

Marston S. 
Rating:
5.0

I highly recommend UHaul. I have already told a friend who is going to use this service. Everyone at Uhaul was so professional. I loved to see that women are the ones who drive the trucks and forklifts on delivery/pickup. Shows sign of a very progressive company and values diversity.

Michelle A. 
Rating:
4.0

I had trouble checking back in with the Mobile app. It's not user friendly.

DONNA L. 
Rating:
4.0

Calling a reference before rental is dumb and rubbed me the wrong way.Yes if someone doesn't return something by all means call who ever u need to..

RICHARD M. 
Rating:
4.0

Customer did not leave a comment.

DANAELAINE S. 
Rating:
1.0

This is the most horrible experience I had. I'll never use your service again and you can all go fuck yourself.

William P. 
Rating:
4.0

Customer did not leave a comment.

Jermaine G. 
Rating:
3.0

The uhaul guy did not tighten the hitch to my ball. The trailer came loose until i noticed it was never tightened. Could have killed someone by not paying attention or damaged my 40,000$ truck. Not real happy with uhaul and i rent seveal times a year. Twice this month

RAYMOND W. 
Rating:
5.0

Customer did not leave a comment.

Quenetta F. 
Rating:
4.0

Customer did not leave a comment.

Angel B. 
Rating:
5.0

Customer did not leave a comment.

CORREN M. 
Rating:
5.0

Customer did not leave a comment.

YULIANA O. 
Rating:
5.0

The new rental policy to provide utility statement/lease agreement/etc. plus additional contact information will cost uhaul money. It's an inconvenience and slows down pick up time and has made me decide to just go ahead and purchase my own trailer. It absolutely makes no sense as it is more restrictive to use a trailer locally than it is to go one way. Staff is great and pleasant it's just the new policy that has turned me away.

Damon M. 
Rating:
4.0

In and out quickly.

John B. 
Rating:
4.0

No improvement!!!

DEBBRA A. 
Rating:
5.0

Customer did not leave a comment.

Phillip B. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR M. 
Rating:
3.0

This was not my designated pick up spot. Despite your guarantee of right equipment at the right place. I was scheduled to pick up at camden rd location. I had to wait over 20 minutes to get helped just to be told my trailer was not available and I had to drive 20 minutes further away from my house to pick up the trailer. I then had to redo the check in at new location all over again. And as I am signing the monitor I see your guarantee of having the right equipment at the right place. This was not my experience I had to drive 40 min out of my way and wasted almost 2 hours.

COREY S. 
Rating:
5.0

It would have been preferable to have been able to drop it off it in Stuart VA where I requested. Unfortunately, they put that address in as my home address and used the hometown of one of my references as the dropoff. Overall quite a nightmare.

hilton C. 
Rating:
5.0

Everything has to be done over the phone via text links, it doesnt work on older phones

THOMAS G. 
Rating:
4.0

Mr Jordan was suburb. His customer service is excellent. He needs to be in management if he already isnt.

TEYIN G. 
Rating:
5.0

Customer did not leave a comment.

DARRYL R. 
Rating:
5.0

Customer did not leave a comment.

DONALD E. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY Z. 
Rating:
1.0

I was literally stuck on I40 for over and hour and a half. Stuck behind a spilled tanker. I called crying i wouldn't make ot back in my time frame. I told her to call NCDOT OR state troopers to verify where i was stuck and yet i was still charged 40 more dollars!! Rude uncompassionate money hungry

TRACY S. 
Rating:
5.0

Nothing everything was fine and they were very professional

CHARLES W. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

UNIQUECA S. 
Rating:
5.0

Customer did not leave a comment.

Damon M. 
Rating:
5.0

Customer did not leave a comment.

KIRSTIE K. 
Rating:
3.0

Customer did not leave a comment.

TEVIN J. 
Rating:
1.0

Windshield was dirty. I prebooked online the rental but neither dolly nor packing blankets were sorted and ready to go; I had to load dolly and blankets myself. MOST IMPORTANT: PASSENGER SIDE MIRROR WAS LOOSE AND FREELY MOVING. COULD NOT BE ADJUSTED TO ADEQUATELY VIEW SIDE TRAFFIC. VERY DANGEROUS!!! I expected better from UHaul.

WILLIAMLOUIS D. 
Rating:
5.0

Not force a 4 day rental when the vehicle was only needed for one day!

STEVENROBERT G. 
Rating:
5.0

The storage place in North Carolina was excellent but the one in Savannah Georgia was horrible they had me going to four different locations I was supposed to drop off the car there I was supposed to drop my fridge off there when I got there no one had no reservations for me at all finally I thought the address they gave me at first and went to gillspie and they waited on me and help me solve my situation cuz I was wasting gas and running all over Fayetteville spending money that I did not have. So I will be going in Monday morning to talk to a general manager

Melissa M.  |  First Impressions 
Rating:
4.0

Could be a more affordable I thought the people were nice and the place was clean but the price was very high I'm disabled and on a fixed income if I didnt get the free month of storage I would have went somewhere else that would have been 2/3 cheaper and could have got the same service but since I only need it for a month the 30 days free is great

Donna C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrin G.  |  Online Move In 
Rating:
5.0

The card scanner to turn off alarm and unlock building d barely worked. Otherwise it was a great experience. Thanks.

Apollo S.  |  Overall Experience 
Rating:
5.0

You guys were great so efficient if you make sure you have a reservation and if you don't will still try to help the best way you can. Keep up the good work.

KIMBERLY S.  |  Overall Experience 
Rating:
2.0

There were three people involved with getting me in the unit. Tinessa, Vernon, and some other guy seemed like a new employee, who apparently was off work after checking me into the unit. First, I was told that my contract was not correct for a one-way (one month free) rental of a 10x10 storage unit, so I paid for the 10x10 unit and then called the person who issued the contract to have it corrected. Then, I was told it would not qualify even if it was corrected to a one way by both Vernon and Tinessa because the distance has to be more than 100 miles from where I was moving, but then that changed to 50 miles a few minutes later, and that the distance was between store locations and not moving locations, not at all what I thought the original contract was for. After several minutes of trying to fix the issue, I was then informed by Tinessa that once the unit was rented out that I couldn't be refunded. I hadn't even put anything in the unit yet!! Honestly, if I'd know that half my day was going to be wasted arguing over one month of free rent on a storage unit, I would have just rented a larger one somewhere else for what I paid here. I will be needing another U-haul in the near future, but I will not be revisiting this location again.

SHAWN T.  |  First Impressions 
Rating:
4.0

One comment right before I ended my service they drifted money out of my account with my permission I'm highly upset about that I called and the last got my information that she would let the manager know about my situation so far haven't heard nothing back yet

kenny F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toni l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tatiana J.  |  First Impressions 
Rating:
2.0

The worst experience I've ever had

Millie F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael H.  |  First Impressions 
Rating:
5.0

I was impress to the quality of service and attention I always receive . Either to rent a vehicle or to rent a unit . They always take the time to explain all my question

Jean M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mason S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Terence B.  |  Overall Experience 
Rating:
5.0

Only bad thing I was overcharged for a 5x5 $80 and it was supposed to be $69

Cassandra H.  |  First Impressions 
Rating:
4.0

The amount you pay monthly to storage a RV should automatically be 24 hour access and not be charged an additional $10 if you need 24hrs access.

Sterling M.  |  First Impressions 
Rating:
1.0

Had truck reserved, UHaul changed location pick up to pick up truck 4 TIMES!!!!

Kimberly E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Britney W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ommannan G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel G.  |  Overall Experience 
Rating:
5.0

Will rent again

James C.  |  Overall Experience 
Rating:
5.0

Enjoyed the staff there they made my military transition worth while. Staff members that I felt encountered were nice and inviting

Rohan B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gail b.  |  Overall Experience 
Rating:
4.0

The staff at 5400 Bragg street were very helpful and friendly. They helped make my day better when it was going bad. Everyone I was in contact with at u haul was helpful.

Rohan B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Coortney c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

michael b.  |  Overall Experience 
Rating:
5.0

No issues !

Daniel R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David K.  |  Overall Experience 
Rating:
5.0

The customer service representative was very nice we had a pleasant experience She was very helpful and patient with all our needs.

VANESSA E.  |  First Impressions 
Rating:
5.0

Very friendly, well mannered, courteous staff.

Quinnetta P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAT N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLENDA K.  |  Overall Experience 
Rating:
5.0

The staff was professional, courteous, and friendly!

Demaricus R.  |  First Impressions 
Rating:
5.0

Great crew and storage facility.

Michael E.  |  Overall Experience 
Rating:
5.0

Super place to store my households goods!!! Always clean and access was very easy!!! I would recommend this facility.

louis z.  |  Overall Experience 
Rating:
5.0

Everything is above par for a company that handles that much traffic. Great staff working there.

RONALD S.  |  First Impressions 
Rating:
5.0

Smooth and easy move in experience. Thank you!

Gilbert R.  |  First Impressions 
Rating:
4.0

Easy to rent. No problems w can or car dolly

paul e.  |  First Impressions 
Rating:
5.0

Customer service was very professional and friendly when I rented a truck and storage unit. If I ever needed to rent another truck or unit, I will be returning to your facility. Thank you.

Carolyn S.  |  Overall Experience 
Rating:
5.0

We have 2 other units with this particular store. We are very pleased with the customer service and the owner. Other move in was flawless and very simple. Thank you Ms Edwards and your staff.

New Hope C.  |  First Impressions 
Rating:
5.0

The manger got help me a lot beautiful person place very clean.

HAYDEE G.  |  First Impressions 
Rating:
5.0

A one.

Gordon D.  |  First Impressions 
Rating:
5.0

The staff was very nice and helpful. I would definitely use the service again.

Sharom c.  |  First Impressions 
Rating:
4.0

Great facility

Sean d.  |  Overall Experience 
Rating:
5.0

Quick fast service

ELIZABETH M.  |  First Impressions 
Rating:
4.0

Many thanks to everyone you were very helpful, I especially appreciated all your help and patience. In helping me get everything resolved for me. 👍

Sally E.  |  First Impressions 
Rating:
5.0

This Uhaul location has always gone above and beyond to create an amazing customer service experience. They are also the most affordable option I found in the Fayetteville area with a safe and secure

sara m.  |  Overall Experience 
Rating:
5.0

I recommend this facility because it was very clean and very accessible to get to my unit. The move in was very easy and the move out was very easy. Staff extremely helpful and very nice. Thank you...

Tammy W.  |  Overall Experience 
Rating:
5.0

The staff is great I never had a problem!!!! They are funny and a great help!!!!

Lanyah M.  |  Overall Experience 
Rating:
5.0

I only needed storage for a short while and I was grateful to not have to pay for it due to my family and I relocating here. Staff is very friendly and helpful.

melodie c.  |  Overall Experience 
Rating:
5.0

The staff here are very helpful and very friendly! They make sure you have what you need and let you know what’s the best option for you!

shalonda B.  |  First Impressions 
Rating:
5.0

The entire process was made easy by and exceptional staff. What was a difficult move was made into an easy transition due to the above and beyond service received!

Teresa G.  |  Overall Experience 
Rating:
3.0

More employees are needed.

Don B.  |  Overall Experience 
Rating:
3.0

Could use more people.

Don B.  |  Overall Experience 
Rating:
3.0

Staffing was a little light.

Don B.  |  Overall Experience 
Rating:
3.0

The storage units were poorly designed and water flows in from the ceiling twice I have stored my things there and both times suffered water damage losses

ANDREA B.  |  Overall Experience 
Rating:
5.0

Excellent facility! Well maintained, organized, and clean. Support staff are very nice and make sure you are immediately attended to.

Rita M.  |  First Impressions 
Rating:
2.0

My things were damaged from a water leak but yet the price went up three times in the 2 years i used the storage.

Shemelia L.  |  Overall Experience 
Rating:
5.0

Excellent staff!!! Helpful in more ways than one and very courteous providing you don't provoke them. Rightfully so because nobody goes to work to be abused, the staff is very professional & polire.

YASMIN F.  |  Overall Experience 
Rating:
5.0

I would definitely rent again

Edwin C.  |  Overall Experience 
Rating:
5.0

Everyone was extremely friendly and professional. They went out of their way to provide excellent customer service. The young man I dealt with was great! He explained everything and offered extra assi

Teresa G.  |  First Impressions 
Rating:
4.0

Adrianna was outstanding.

Don B.  |  First Impressions 
Rating:
5.0

I love there kind spirit when you walk into the building

Phillip S.  |  First Impressions 
Rating:
5.0

Great service

Edwin C.  |  First Impressions 
Rating:
5.0

Made reservation on-line. Went to location same day and competed move-in contract. Linda was VERY kind.

MELODIE R.  |  First Impressions 
Rating:
5.0

I was very pleased with the service I received.

elizabeth G.  |  First Impressions 
Rating:
5.0

Thank you

Mary Q.  |  Overall Experience 
Rating:
5.0

Did not get to use the facility as the RV dealer had my RV the whole time, but the staff was helpful.

Ronald B.  |  Overall Experience 
Rating:
1.0

I NEVER ASKED FOR MY BOXES TO BE SENT HERE. THEY WERE MOVED FROM THE LOCATION I PAID FOR THEM TO BE MOVED TO. I WILL NEVER USE UHAUL AGAIN. THE DISTRICT MANAGER WAS INCREDIBLY RUDE AND LIED TO US.

Helen B.  |  Overall Experience 
Rating:
5.0

Very Great customer service

Stephen L.  |  Overall Experience 
Rating:
3.0

Monthly rent steep. Gate problems all the time. Had to change keys twice. Couldn’t charge my camper because the outlet was not in convinent location. Covered facility only reason we kept it there.

Melissa A.  |  Overall Experience 
Rating:
4.0

UHaul Box crew was very easy to deal with. They were very flexible.

Amy B.  |  Overall Experience 
Rating:
5.0

James was very curteous and helpful! Seemed to go out of his way to help!

David K.  |  First Impressions 
Rating:
5.0

I had a U-Box placed on my property. The box held up great throughout changing weather conditions. My experience was great from beginning to end. Staff was always courteous and professional. Thanks.

Altea T.  |  Overall Experience 
Rating:
5.0

Very nice facility. Clean and well organized. Service by the young man that worked with me was excellent. Good job. One of the best storage operations I have ever encountered.

Edward A.  |  First Impressions 
Rating:
3.0

I was charged twice for a storage that had been cancelled and not used, due to the size. I've contacted the facility multiple times, told the problem would be resolved but the charge remains on my car

Meyassar R.  |  Overall Experience 
Rating:
5.0

Excellent service; Mr James Farren was very helpful and professional.

Theodore K.  |  Overall Experience 
Rating:
5.0

Friendly staff.

David C.  |  Overall Experience 
Rating:
5.0

A Great Experience

Tracy S.  |  Overall Experience 
Rating:
4.0

Good job

Cal V.  |  Overall Experience 
Rating:
5.0

Delivery lady was outstanding. 10+

Gail L.  |  Overall Experience 
Rating:
5.0

The women in the office were wonderful to work with and went above and beyond to answer questions. Great place!

Jeanne P.  |  Overall Experience 
Rating:
2.0

Staff wasn’t friendly. The lady I had was great. But it was just a bad visit due to nobody smiling and have a good time. Like they should make the best out of their day at work.

Jessica B.  |  First Impressions 
Rating:
3.0

Not happy about getting my stuff out of storage on my move in date to my new house Jan 4 2019 just paid my storage fee Dec 24 2018. I didn't get partial payment back..UHAUL got free money. Very unhapp

Jennifer C.  |  Overall Experience 
Rating:
5.0

every thing was ready to go when we got to the dealer.at the very last few hours we decided to get on the move a day early. I would recommend u haul to anyone.

Michael/ Laura J.  |  Reservation 
Rating:
4.0

Access should be 24 hrs regardless/for all unit types...with swipe entry required. Carts were useful.

tamra m.  |  Overall Experience 
Rating:
4.0

The professionalism and clarity of service is to be commended. I appreciate the convenience that I was afforded with my truck rental, as well as the rental of my unit. I will consider you again.

marcus j.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Showed me step by step. I think her name was Veronica

Sharon S.  |  Reservation 
Rating:
2.0

They charged me storeage fee when I asked to be removed by 28th....and I was CHARGED ANYWAY.....kept calling to take care of matter and leaving g Messages but no one CALLED ME Back as they said .

laura k.  |  Overall Experience 
Rating:
5.0

Great location helpful friendly staff

raymond g.  |  Overall Experience 
Rating:
5.0

happy happy happy i got my own storage building, instead of paying someone else

WILLIAM TITUS R.  |  Overall Experience 
Rating:
1.0

I chose Uhaul Containers as a last resort after being displaced by Hurricane Florence. Dates were not honored, driver shortage, equipment shortages. I would not ever choose this location again.

sylvia b.  |  Overall Experience 
Rating:
1.0

The employee Tonya or whatever her name was, was extremely rude and called me names like liar. When the manager Kyle stepped in he was able to help me while she continued to make smart comments.

brittany m.  |  Reservation 
Rating:
5.0

Thanks Tinessa for your help as we had the records shredded and vacated the unit.

PATRICIA M.  |  Overall Experience 
Rating:
5.0

Hurricane Florence changed our moving plans, and everyone I talked to at UHaul was extremely helpful. I couldn't be happier with the service I received!

melissa s.  |  Overall Experience 
Rating:
1.0

Poorly managed. Had multiple issues with autopay and was charged a late fee for no reason. Never got the late fee back. Manager is a complete moron with absolutely no communication skills.

mark t.  |  Overall Experience 
Rating:
4.0

When i first go there trying too get a storage it was some issues due too lack of communication but after a while everything got situated i would definitely recommend them too anyone now .

Sequoiah M.  |  Overall Experience 
Rating:
5.0

Great folks help me out in all possibilities.

john k.  |  Reservation 
No reviews have been submitted for this location.

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