Customer Reviews for U-Haul Moving & Storage of Flushing

9,448 reviews

3630 College Point Blvd   Flushing, NY 11354
(At 36th Road)

(718) 359-1919

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(718) 359-1919

3630 College Point Blvd
Flushing, NY 11354
(At 36th Road)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Emprove your web sight. Beside that everything is wonderful. The services was really good.

James J. 
Rating:
3.0

Customer did not leave a comment.

Carmelo P. 
Rating:
4.0

When setting up online zI requested no insurance. My husband picked up the trailer and we were charged the insurance. When I called they said too late.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

freddy T. 
Rating:
5.0

Customer did not leave a comment.

Ana M. 
Rating:
5.0

A little tutorial on backing up a trailer. I was not prepared for that. (No fault to UHaul) Picking up and dropping off the trailer was easy with the staff.

John J. 
Rating:
5.0

Customer did not leave a comment.

Milton M. 
Rating:
4.0

I think there needs to be more customer service reps at the counter when it's busy, and courtesy goes a long way so simply letting customers know you'll be right back shows that you have them in mind. Otherwise I'd say there's some really good staff on hand that go out to help do their part. Great place overall. Oh I do have one other complaint as for the last 2 rentals the gas meter was wrong(I had to take pics) and also the mileage was wrong. Still like this place

Sean R. 
Rating:
5.0

Customer did not leave a comment.

bing X. 
Rating:
1.0

Never Agaian. Neverrrrrrrrrr

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

FENG L. 
Rating:
5.0

Customer did not leave a comment.

Bong K. 
Rating:
5.0

Customer did not leave a comment.

yerika V. 
Rating:
5.0

Kasheem went above and beyond to get me on the road. I reserved a trailer, and we realized just before closing that the box connected to my trailer wiring was fried. Kasheem reopened the store, found a spare box and flat four, and helped install the rig. Without this level of service from Kasheem, I would not have been able to use the trailer and it would have impacted my move. Huge thanks to Kasheem and the team at this U-Haul location.

John F. 
Rating:
5.0

No improvements necessary. Very smooth process

Michael M. 
Rating:
5.0

Great service from front desk agents to maintenance staff. Courteous, professional and helpful.

Maryse E. 
Rating:
3.0

Customer service needs to be more knowledgeable about Uhaul's policies/ products. I recently had an experience where a rep tried to initiate a charge which would've costed me an extra $20. for an extension when in fact all that needed to be done was a minor adjustment to the contract which in fact I've had done in the past by several other reps but somehow this rep seemed to be oblivious to. At the end I ended up speaking with another more informed rep who was able to help.

Sean R. 
Rating:
5.0

Customer did not leave a comment.

Vidya C. 
Rating:
5.0

Customer did not leave a comment.

Wilson T. 
Rating:
5.0

Customer did not leave a comment.

QiaoSheng R. 
Rating:
3.0

Attendants outside could be a bit more helpful and friendlier.

Alen V. 
Rating:
1.0

This review is actually for Willets Point Service Station in whitestone. They did not have the truck available and transferred it to college point uhaul which was a major inconvenience. Willets point service station should lose their license

Anthony C. 
Rating:
5.0

Excellent service

William W. 
Rating:
3.0

Vehicle leaking in both cab and trailer.

Steward C. 
Rating:
4.0

Customer did not leave a comment.

Lahoussine Z. 
Rating:
5.0

Customer did not leave a comment.

Scott Q. 
Rating:
4.0

Customer did not leave a comment.

Yolanda A. 
Rating:
4.0

The trailers are in pretty poor condition. Last time I rented one it was not tracking straight, this time the crank handle just fell off during my drive, I had no idea until I go to my destination. That could've been very dangerous.

Rusell R. 
Rating:
1.0

The guys at uhaul try taking advantage of us & charge us $30 for gas when we only used it for 9 miles! When gas is only less than $5 for a gallon total rip off! The customer service rep guy was very rude & giving attitude to my father who speaks broken English meanwhile you have another worker right beside him texting on her phone. Not recommended!

guillermo B. 
Rating:
1.0

Customer did not leave a comment.

Milan S. 
Rating:
5.0

Customer did not leave a comment.

Alexander K. 
Rating:
2.0

Long wait time. Only 2 people at counter.

Ben B. 
Rating:
5.0

More training for your front desk employees on customer service Do not bring at the office your home problems When customer call you they need answer even all the questions are stupid and no sense And for your employee outside customer do not know what are the rule what to do what to ask

andriamaheritian R. 
Rating:
5.0

Customer did not leave a comment.

Leonard A. 
Rating:
5.0

Customer did not leave a comment.

Tina A. 
Rating:
5.0

I really appreciate your services thank you so much

ramonsy C. 
Rating:
5.0

Customer did not leave a comment.

Luis C. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Alen V. 
Rating:
5.0

I was picking up a dolly and a ten foot truck. The specific instructions were not clear. For the dolly, it was "it's near the door". No other info. Finally, just grabbed one and left. The ten foot truck was "It's over there" with a wave in a general direction. I had to insist that the directions be more specific. Then since it was parked in an inconvenient place, it took ten minutes of maneuvering to get it out of the parking lot.

Patrick M. 
Rating:
4.0

Customer did not leave a comment.

Chun W. 
Rating:
1.0

My truck I rent, it was stability track lights on which is safety feature for driver. And on 3rd day battery was dead while I'm working for move, tech had arrived after 2 hrs however I didn't fixed perfectly. On 4th day, battery was totally dead in the morning. It almost ruined whole my 1day work. Nobody said sorry about this issue. Ridiculous

In ho K. 
Rating:
4.0

This location is a favorite. If you need it, they normally have it.

Susan L. 
Rating:
3.0

I was over charged

Elshad Y. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE A. 
Rating:
3.0

Working personnel at this location must be professionally retrain on knowledge on facility operation basics, operation functionality, business type service is providing to the community and basics on customer service and knowledge denial of Uhaul policies publicly stated.

Radoslaw B. 
Rating:
5.0

Customer did not leave a comment.

Garima H. 
Rating:
5.0

The best staff ever

Yitzchok R. 
Rating:
5.0

Customer did not leave a comment.

Venus R. 
Rating:
5.0

Friendly and helpful people are working in this site. Keep it up! And thank you so much 👍

KarlAnthony L. 
Rating:
1.0

Maintain your vehicles!

GERASSIMOS V. 
Rating:
3.0

I had reserved a van on Friday about less than 1 mile from my house for moving on Sunday morning (I plan to walk there to pick up) but was informed on Saturday night that I needed to pick up the car at another location 6 miles away. This messed up my moving plans, also, there is no mention of the $50 "Reservation Guarantee".

Qianshou C. 
Rating:
1.0

Make sure the equipment is going to be available while booking. I was suppose to pick up trailer at U-Haul Moving and Storage 168-11 Douglas Ave at 7:00 AM. I had to wait 45 Min to find out that the equipment was not available and had to drive over 3 miles to the College Point center. While at college point I had to wait another hour .This pushed my schedule way back and caused me to be late for my appointment. Shameful Service from Reservations. The actual Agent at the centers and great employees that had to deal with this common issue.

Leslie G. 
Rating:
3.0

While the equipment was reliable and clean which is often the case with U-Haul, some of the staff's personalities had much room for improvement. Customers do not want to get ready to pay money to a company where the employees show very little congeniality and basic appreciation and greetings.

hui W. 
Rating:
2.0

Customer did not leave a comment.

Gloria H. 
Rating:
5.0

Shorter wait times

Muhammad A. 
Rating:
4.0

Checking in personnel NOT friendly at all Made the overall experience a negative

Sarkis M. 
Rating:
5.0

Customer did not leave a comment.

DIEGO G. 
Rating:
3.0

For the first time I was asked to provide a second phone number. I'm not in a relationship and gave the number of a friend which they called to check the number. I think that policy is unnecessary and inappropriate.

Benno S. 
Rating:
1.0

The person who gave us the service is a racist person his name is Jeffrey taub locate in the store 802082. He is a nasty person not even professional giving attitude and rude!! He should not be working having contact with customers! He is not respectful and gives the worst service to us! This is a bad image to the company!

jhon R. 
Rating:
5.0

As well

Byung L. 
Rating:
5.0

Customer did not leave a comment.

Robert V. 
Rating:
5.0

Return inspection guy was very friendly and printed the invoice without any mistake. Mobile pick up is also fast convienent. Sometimes app has error and is unable to proceed then go to browser app and it will work.

Suhyeon K. 
Rating:
1.0

I was totally disrespected by uhaul. They did a horrible job at honoring my requests and their policy of waiting until the very last minute to offer me what I requested was pathetic and put me in a horrible situation with little options. Their alternatives were unacceptable and the 50$ discount for not honoring the deal was not enough. They didn't even offer me the time I requested which cost me lots of time wasted. The worker that bought took the key to bring the truck around couldn't even be bothered to use his words to let me know who he was and that he was there to bring me the truck. I will never recommend uhaul or use this service again.

Darrell V. 
Rating:
5.0

Keep going

Chun W. 
Rating:
5.0

Customer did not leave a comment.

Rishen B. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
1.0

This location very bad stuff employees and the manager very rude and not honest at all they charge me over mileage and after I spoke with them by phone they told me made complaints about us they don't care I hate this guys and guss what this my first time to use U-Haul and I swear I never go again or use U-Haul

ahmed M. 
Rating:
4.0

Customer did not leave a comment.

Jairzinho D. 
Rating:
1.0

They don't have the one I reserved, and no one gives me an early notice that they don't have it, so I had to go with a smaller trailer, and that $50 dollar guarantee was non sense,

Lei L. 
Rating:
1.0

The moment I got out from the location the engine check light turn on without reason and also when I drop off the truck the guy in charge of reviving the trucks try to steal my phone charger after I went to the bathroom saying the truck was already rented again and I when I went to check with him he was charging his own phone with my charger.

Sebastian S. 
Rating:
5.0

it was ok no issues

Jeffrey C. 
Rating:
4.0

Customer did not leave a comment.

RUBEN Z. 
Rating:
2.0

The truck was mechanically a piece of junk... you could tell the transmission was slipping... when shifting into gear the shifter wouldn't catch gears properly and the engine would rev really high and would struggle to shift into gears when driving. It was probably one of the biggest piece of junk rental trucks I ever had. I could barely adjust the mirrors too, they were really stiff and difficult to adjust. I didn't feel confident or safe driving that heap of junk... it really is bordering on not even being safe to be on the road. I will for sure look into renting a truck else where next time... but may have to go with uhaul because you have locations everywhere and the price isn't terrible... but I'd pay more for a more modern better truck... one that actually feels solid and safe to drive.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY P. 
Rating:
4.0

Customer did not leave a comment.

Thomas C. 
Rating:
4.0

Customer did not leave a comment.

Jorge C. 
Rating:
4.0

More leg room in the vehicles would be nice.

Warren D. 
Rating:
4.0

Customer did not leave a comment.

Deep K. 
Rating:
5.0

have more truck available

Nelson C. 
Rating:
5.0

Customer did not leave a comment.

Enrique V. 
Rating:
2.0

Customer did not leave a comment.

susan O. 
Rating:
5.0

Tk. I am so happy.

Juan C. 
Rating:
5.0

Customer did not leave a comment.

Ramon H. 
Rating:
5.0

Customer did not leave a comment.

Jimmy G. 
Rating:
1.0

Staff were very rude and unprofessional at the drop off time.!

Julio A. 
Rating:
2.0

Customer did not leave a comment.

Ivan B. 
Rating:
5.0

Customer did not leave a comment.

Josh L. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Customer did not leave a comment.

Carlos L. 
Rating:
5.0

Customer did not leave a comment.

OSCAREDGAR C. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN M. 
Rating:
5.0

Customer did not leave a comment.

Randall D. 
Rating:
4.0

Customer did not leave a comment.

MARIA A. 
Rating:
4.0

Customer did not leave a comment.

MAYO G. 
Rating:
5.0

Another good rental experience

James J. 
Rating:
4.0

Less required to rent and more parking to clients

Juan H. 
Rating:
5.0

Good

Ramiro C. 
Rating:
5.0

Excellent

Federico L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

Customer did not leave a comment.

martha L. 
Rating:
5.0

Customer did not leave a comment.

Thomas K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Xin S.  |  Overall Experience 
Rating:
1.0

Got storage that was not under my name when changed under my name the promotion that was available was not added to my account not only that I was only on that account for one month when you sold all of my things with no regards to me not knowing anything about your company but thank you for selling my belongings

Nijamarie G.  |  Overall Experience 
Rating:
5.0

Everyone was very helpful.

Albert S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

juan carlos c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YOONSUK K.  |  First Impressions 
Rating:
2.0

A guy working at the counter was ok but other helping staff didn’t help to remove the trailor and then I told to counter staff your guys left without removing the trailor from my car. I was busy in loading my language in the store .

Toqeer A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lawrence Chun D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosio G.  |  Overall Experience 
Rating:
5.0

The young lady that helped us was knowledeable and friendly. She showed us how to use the key card and showed us where the locker was licated. She even marked a map for my brother to use do he could find the licker easily.

LOURDES H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SCOTT KYUN Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos N.  |  Overall Experience 
Rating:
5.0

Top of the line service. The employee showed tremendous patience with me in asking numerous questions.

Maurice D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lourdes Jhaneth B.  |  First Impressions 
Rating:
4.0

Only drawback is sometimes the strange people that are not customers who try to wander in and around the facility.

Lin L.  |  Overall Experience 
Rating:
2.0

The website advertised 24 hour access moving from out of state and living temporarily in a hotel it worked best for me as i have used that feature for other out of state moves in the past usually for an additional small fee. when i arrived with a fully loaded u haul truck the front desk attendant stated that it was for "commercial guest only" businesses etc. I stated that that was clearly stated on the website or on the signage that was next to the desk. She stated that's just how it is. Having to catch a flight back i was put in a position of having no choice but to complete the move in. When i was moving out i asked for 24 hour access again because i am again completing this alone and when i called the gentleman i spoke to said that they stopped offering that service a while ago and extended the normal access hours. I advised him that i am requesting this as a last resort and he reiterated that the service is completely unavailable to everyone. I advised him of again the website and the posted signage in the facility and they stated that "we just didn't change it yet" and reiterated the hours are from 5am to 10pm implying that that should be more than enough time. I think its unfair for someone who does not know my life situation or responsibilities to decide that their hours should not be a problem for me. i work nights and have people to take care of during the day. i shouldn't have to explain that to someone to get the services as advertised when that was the reason i chose that storage facility

DAVON P.  |  Overall Experience 
Rating:
4.0

Front desk staff was wonderful and helpful. Surrounding staff were not friendly at all, not helpful. Definitely should reconsider not prorating renters who move out of their units days after rent is due.

Krystle C.  |  Overall Experience 
Rating:
5.0

While this could have been a review that would have been more average, I had a great experience with U-Haul providing some incredible customer service. I had rented a truck from one U-Haul location and drove it to another U-Haul location across states. The location I brought the U-Haul too was a storage facility where I had rented a storage unit. The elevator at this location was broken and it required me to use the back stairs to go up 3 flights of stairs with all my livelihood into this storage unit. The staff there was extremely friendly and accommodating because of this and were able to compensate me graciously for this experience and their apology came from a place of true empathy for a customer. The staff at the 25 Jefferson Street location in Stamford, CT that were working yesterday deserve some recognition for this. At a time like this during the pandemic, it is acts like this that make a company, that make customer service, that make people's days and they remember these moments. Thank you UHaul, and please make sure to recognize the staff that day who helped me, they deserve it. I will continue to be a long term Uhaul customer because of acts like this and the payoff on the bottom line will be well worth it for the compensation that was provided out of the kindness of their hearts. Thank you!

Erik K.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ISAEL H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

henry e.  |  Overall Experience 
Rating:
5.0

Well run facility and extremely convenient.

JAMES P.  |  Overall Experience 
Rating:
5.0

the room that you asignme it's at the end of that hollwayand it's very dark , I have to use a flush light all the time .

Carlos N.  |  First Impressions 
Rating:
3.0

Customer place cart with his personal stuff on it and locked it in his storage room

Francois G.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

ydris d.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Mark D.  |  Overall Experience 
Rating:
5.0

While the storage room was secure, it was not well lit (there were lights but the light in the floor, but above my room there wasn't enough light). However, overall I was satisfied with the facility. Thank you.

Geraldo F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mabel O.  |  Overall Experience 
Rating:
5.0

Kadeem Dixon and and Manager Barr were awesome in assisting me for my storage needs. Friendly and patient service.

THOMAS G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wai W.  |  Overall Experience 
Rating:
5.0

직원들 친절하고 보관시설을 처음 몇달은 걱정을했는데 지내보니 안전하고 좋아서 다음에도 필요하면 여기로갈것이고 모든 이는사람이 스토레지룸을 물으면 여기를소개하겠습니다.좋아요

dong-in c.  |  Overall Experience 
Rating:
5.0

Thank you for the help and the service was pleasant and comfortable

MICHELLE J.  |  First Impressions 
Rating:
5.0

Every Associate at this site was extremely nice and catered for all my needs. Thanks Ilanna for your help. Definitely 5 stars.

Prince Bright A.  |  Overall Experience 
Rating:
5.0

Very accommodating and understanding.

thomas h.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jose c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew S.  |  Overall Experience 
Rating:
4.0

Mr. Long was a friendly and very nice person with me. He helped me with great kindness.

Miriam L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pedro G.  |  Overall Experience 
Rating:
5.0

the whole staff are very friendly and helpful Andrea went above and beyond for me i will defiantly recommend this facility.

steven l.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carlotta B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yan Kit Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FREDDYA T.  |  Overall Experience 
Rating:
5.0

I very much appreciated the treatment/customer service from the staff and owner of the facility whom I interacted with several times. I would definitely use their trucks and storage units again, if I ever find it necessary to move again, which I hope I don’t! : ) and I would highly recommend U-Haul to anyone needing their services.

Robert H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZHE J.  |  First Impressions 
Rating:
5.0

Best center ever!! The employees are the best 💙💙

Nyaja B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter L.  |  Overall Experience 
Rating:
3.0

1st I never asked for climate control room. 2nd whole floor is climate controlled. Mind you, you still charged me for that separately, which is unfair. 3rd when I booked online not only storage room, everything even trailer, was totally different prices when I came to the store to get finalized.. This is BS, I would never ever recommend to NO one's...

NERIK F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Hun K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jean L.  |  Online Move In 
Rating:
5.0

Management is very nice, Andre saw the line getting longer and started taking each customer off and was very patient and efficient with them. He was working till very late and I passed by him a few times as I was loading my unit. True team player and should be in a higher role than just one store management especially for almost 18 years.

Harjit S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Haochen m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luisa G.  |  Overall Experience 
Rating:
4.0

Andre was great the storage room not great it was dark , even smaller than the one displayed, dirty, smelled like mildew, the young Asian guy was nice to me until I declined the storage room then he was rude and not helpful plus he did not know the floor to go to then I told him it’s one floor below and the sad part was there wasn’t enough staff and the manager was the reason why I was interested at first because of his knowledge, understanding, patience, excellent customer service It’s just the store needs a make over and the storage facility or put Andre into a new store in a higher traffic location he is an asset to any company especially U-haul. He is the reason why there’s any business his personality is excellent and service is A1!!!!! Thank you Andre

Regina P.  |  Overall Experience 
Rating:
4.0

The manager Andre was excellent he deserves to be in a flagship location to be honest with a full great staff(team) to compliment his great customer service skills, mannerism, professionalism, knowledge, and he’s patient as well as great with employees in his establishment as well as other stores. He needs a better store and more employees plus a raise!!!!! He’s a great access to the company he belongs in a better location or the storage store needs a make over to compliment the great service Andre provides please give him acknowledgement monetary wise as well as more staff and a store make over there is plenty of potential and he is one of the greatest managers he does a lot of work and I will send people to apply for jobs at that location that have great sales and customer assistance Andre deserves the best! Thank him more ways than just Manager of the month please and thank you Andre and U-haul!!!!

Regina P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Louis S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HANSELG P.  |  Online Move In 
Rating:
5.0

Andre is a really nice and pleasant person excellent experience.

Brenda R.  |  First Impressions 
Rating:
5.0

Es uno de los mejores que he rentado por la amabilidad y cortesiade los empleados en especial del manager andre long

TULIoE I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mohammad R.  |  Overall Experience 
Rating:
1.0

I have been a uhaul customer fir many years, this facility was horrible. Our belongings were destroyed by water damage, mold and mildew destroyed our storage boxes and possessions. It was disgraceful!! The precious valuables were things treasured from years, decades ago and no value could be put on them. We will never get those pictures, diplomas and various other treasures our family saved. Shame on uhaul and their flushing facility and employees. I will never use or recommend you again!

RICHARD D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID F.  |  First Impressions 
Rating:
4.0

Nyala Barr was my representative, she was very easy to deal with and professional she made everything quick and painless.

john g.  |  First Impressions 
Rating:
5.0

Almost 3years I enjoyed the clean and convenient Storage facility with 0 problems.

Jacky A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy S.  |  Overall Experience 
Rating:
5.0

The service during this pandemic that usually has offered to their customers show the values and care from the company and emploeyer truly care about us. THANK YOU FOR YOUR SUPPORT.

EDDISON S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arash I.  |  Overall Experience 
Rating:
5.0

Appreciate all the staff and special thanks to the manager at flushing Andre, very helpful in these troubled times. Yes

Sharonda J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chunjing z.  |  Overall Experience 
Rating:
3.0

The people in the parking plaza were warm, and the people in the reception room were cold and impatient.

shuyong w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ester p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josip L.  |  Overall Experience 
Rating:
5.0

Everyone at U Haul storage in Flushing were always friendly and helpful. I had my storage unit there for over two years and never had a problem. Thank you so much.

Joseph S.  |  Overall Experience 
Rating:
1.0

I disappointed to rented U-Haul Van. The day befor I pickup, I came to U-Haul saturday to make reservations that I needed the 15'N Truck Van, same as I had rented before, I sad. But that U-Haul employer he dont answered, he just printed the papers he needed and he give me the copy. Than he serving athers customers. On the ways I go home I repeat to read the paper he gives to me that I realized that I got big citing from that guys, he dont give me the 15'N truck Van as I ask hem, he just put van in the paper. The nex days when I came to pickup the car, I asking again the Van'15 N, but he answered 'you get what in the paper printed.!!* This is actually reason I can't returned the van as shedulled...! Good luck U-Haul.....!!!**

JEREMIA G.  |  Overall Experience 
Rating:
5.0

Gracias x su gran servicio, estuve ahí. x 5 años y fue excelente

CARLOS B.  |  Overall Experience 
Rating:
5.0

Yesterday are used your one 800 number why are you asking me about the storage continued main unit containment unit building that I store my property in? I want to to give the representative of your online service Kudo but at the same time I can do both. She was very helpful her name is Candy I did not ask her her last name she was from the one 800 number you have posted on your website. Please if you have any record of the cold find out who she is so she can get the accolade as well. Thank you for listening. Kent out!

RICHARD K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david h.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angel M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cindy C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renèe B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

kimone g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pandhe K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YING J.  |  First Impressions 
Rating:
2.0

I’ve rented storage units in many places. Uhaul was the only one who don’t pro-rate. I had to pay a whole months rent and only stood for 6 days. I would never deal with Uhaul again for this reason

leann c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

thomas w.  |  Overall Experience 
Rating:
5.0

I did not ask for it but they offered me one month free. They provide all basic needs and info to make me feel at ease about storing my things

Felman A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pedro R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HAMERSON O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamal A.  |  First Impressions 
Rating:
1.0

That was the worst experience of my life the customer service at the flushing location was horrible. I wouldn't recommend this place to my worst enemy.

Tonita Q.  |  Overall Experience 
Rating:
5.0

It is convenient for unloading the container and picking up the goods. Next time I’ll come back here.

MEIXIAN H.  |  Overall Experience 
Rating:
5.0

Front desk staff where very professional showing a first time storage renter the protacal at u haul. It was a good experience.

thomas w.  |  First Impressions 
Rating:
5.0

Convenient office hours! Personnel was very helpful and great attitude!

Christian Z.  |  Overall Experience 
Rating:
4.0

Thanks

NADYA M.  |  Overall Experience 
Rating:
5.0

The best!

Alexandra C.  |  Overall Experience 
Rating:
5.0

I wish the time at the register want so long but overall a good place.

RITA A.  |  Overall Experience 
Rating:
5.0

Excellent. Just left the premises coz Uhaul helped us move smoothly to our new home.

Matthew B.  |  Overall Experience 
Rating:
4.0

The experience was fun. The attendants assisted me and were through and diligent as well as entertaining when I needed it. I definitely will utilize nthis facility again should the need become necessa

Carlos Y. G.  |  First Impressions 
Rating:
5.0

Great place

PATRICK B.  |  Overall Experience 
Rating:
5.0

The gentleman that helped me was very professional and helpful his customer service skills were excellent he should be commended for his hard work and dedication.

Tonita Q.  |  First Impressions 
Rating:
5.0

Easy to do business with and all the charges are explained. No hidden charges

David R.  |  Overall Experience 
Rating:
5.0

Expert Customer Service!

Stephen B.  |  First Impressions 
Rating:
4.0

Could have more staff for quicker service.

Peter H.  |  Overall Experience 
Rating:
5.0

Good staff

ADOLFO M.  |  Overall Experience 
Rating:
5.0

Awesome customer service

Cindy M.  |  First Impressions 
Rating:
5.0

It was hassle free

David R.  |  First Impressions 
Rating:
2.0

did not get back in on deliver of storage card said storage was closed at 10:PM

Andrew R. S.  |  First Impressions 
Rating:
5.0

Very clean and safe Place

Erick P.  |  Overall Experience 
Rating:
5.0

The manager Andre is very confident and a efficient young man he made it a pleasure to use Flushin U-Haul. And the office staff the young ladies and young gentlemen were kind and very efficient !

LOUIS B.  |  Overall Experience 
Rating:
5.0

Great service. Made the transaction easy.

RITA A.  |  First Impressions 
Rating:
5.0

The staff were very helpful. I couldn't have asked for better service.

T JR R.  |  Overall Experience 
Rating:
5.0

Excellent service

beatriz m.  |  First Impressions 
Rating:
4.0

Thanks for a good experience

ALFREDO E.  |  Overall Experience 
Rating:
2.0

The lightning was bad. The rates went up after 1 month . Had to walk in dark half way before lights turned on. 3 days and lock is out on while other facilities are 30 days. Husband had stroke no f

Susan F.  |  Overall Experience 
Rating:
5.0

Mr. Jeff, Ms Queenasia207 and the rest of the personnel took very good care of my needs. I highly recommend this location. Sincerely, Diana B.

DIANA B.  |  Overall Experience 
Rating:
5.0

Everything was very great. Thank you.

Osvaldo V.  |  Overall Experience 
Rating:
4.0

U-Haul of Flushing, was very reliable on all there services from the storage rental to the 20 ft Rental truck from Flushing, New York to Virginia.

Ricardo W.  |  Overall Experience 
Rating:
5.0

very good

steven M.  |  Overall Experience 
Rating:
4.0

Good facility.

JIAQI CHIACHI C.  |  Overall Experience 
Rating:
5.0

THANK YOU TO THE STAFF THERE

Sanjay S.  |  Overall Experience 
Rating:
5.0

👍

Josue R.  |  Overall Experience 
Rating:
4.0

This was a good expierence. If any one needs place to storage this is it. Thanks so much igual.

Walter S.  |  Overall Experience 
Rating:
5.0

I love the fact how I was expecting with the U-haul expirience. The customer service was very friendly & helpful by guiding me my storage and moving van with convenient prices. Thank you U-haul!

Mary V.  |  Reservation 
Rating:
1.0

They are late to the appointment, staff transfer my phone call to different department but no one can really response the question! Some of the staff is very rude! I have to change my appointment twic

hok y.  |  Overall Experience 
Rating:
5.0

A++

matthew d.  |  Overall Experience 
Rating:
5.0

From the first day, Andre the store manager was courteous and professional. I was treated with kindness and respect.

India C.  |  Overall Experience 
Rating:
5.0

UHaul is the best

Jonathan G.  |  Overall Experience 
Rating:
4.0

n/a

Leval G.  |  Overall Experience 
No reviews have been submitted for this location.

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