Customer Reviews for U-Haul Moving & Storage of Fountain Hills

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Fountain Hills

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STEVE C. on

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Excellent

Barbara N. on

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Nothing. The folks running this shop are fantastic, caring real people. I love coming here when I need a truck - and lately we've needed them a lot. I highly recommend!!

Mel M. on

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Ben L. on

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Super friendly and professional customer service. Will definitely use services again! Thanks!

Fran D. on

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Very helpful and quickly met the needs we required

Rick C. on

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Mathieu L. on

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Mark T. on

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Richard B. on

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would like to have loading ramps available for rent.

Sandra T. on

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The young gentleman there were extremely helpful. They accommodated last minute needs with storage and vehicles. I needed a secondary storage for just a short time and they did it for me remotely.

Leonard A. on

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Very good experience.

JOHN B. on

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I've used this U-Haul facility in Fountain Hills for many years, and it has always been clean and accessible, and the current owners are friendly and very helpful. Very pleased!

John T. on

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Jane L. on

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The overall experience was great. Timely reminders of account payment required. Staff was very helpful and there to help if needed.

Joe C. on

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Brandon E. on

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jay E. on

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Charles T. on

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Cheri C. on

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John R. on

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James W. on

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It's a great location, friendly & efficient staff & well serviced rentals. No improvements needed.

Wallie M. on

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good staff

Angela M. on

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Thank you

Robert G. on

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We were overseas for the past few years and the storage facility in Fountain Hills was very helpful to keep up with our requests. We thank them and would highly recommend them for the future.

Stephanie S. on

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Our experience was very good all around.

Chris C. on

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All experience and courtesy was exceptional until the day we arrived in FH on Sun. Brian? was very uncooperative and unprofessional and arrogant. He insisted on being complicated.

Martin M. on

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Joy and Chris couldn't have been more helpful with everything from packing supplies to storage unit rental, and finally helping us arrange UBoxes to ship our things. Thanks!

Greg W. on

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Post signage to direct customers to the facility. Access is a little confusing.

Christopher H. on

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Nothing! Ryan was great! Professional and courteous. The process was smooth and easy. Thank you !

Katie L. on

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Gerri H. on

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Great place. People are very helpful>

Clifford l. on

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Great facility. Well managed.

joann H. on

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Great service, friendly staff

Darrell T. on

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Customer did not leave a comment.

ALEXANDER W. on

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will definitely use uhaul again

Adonis H. on

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Chris is super helpful and attentive I have rented a unit at another location for a long time and never felt so welcomed

Kathy F. on

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Joy and Chris are always professional and accommodating! The grounds are clean and the carts are in great working order. I rent space here regularly and I always recommend U Haul to my other clients

James M. on

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Great place, great people!

Ryan N. on

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The staff is excellent and very accommodating. Thanks!

MARK RANDALL P. on

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Very nice facility and friendly management

HOWARD F. on

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The place is immaculate and the staff wonderful

William G. on

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All individuals working at the facility were helpful.

Charles T. on

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Christopher was very helpful and informative.

Hanna G. on

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Always helpful and pleasant

LAURA S. on

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My rates kept going up. Did not seem that they could keep spiders and rodents out of lockers. Had to spray myself.

Bryan M. on

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Joy was a pleasure to work with and would recommend them to any of my friends

Supris B. on

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I was a patron for two years or so not once did I have any issues it was a great feeling to have knowing your prized posession were so secure an cared for

Karen M. on

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Joy and Chris were very accommodating , helpful and knowledgeable. Anyone wanting to rent a storage locker or rent trucks should stop by

ROBERT C. on

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Courtesy professionalism knowledge

Marcia M. on

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Best storage facility ever. Chris and Joy and Landon are professional and go the extra mile for customer service. Everything about our experiences with FH UHaul was perfect!

PETER S. on

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Thanks for the good service

Mike B. on

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Great experience

charles g. on

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Chris has been amazing... at every opportunity, provided excellent service, great advice and runs the BEST UHaul Facility we have ever used.

David B. on

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Excellent! Thanks.

Jon C. on

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Very courteous and professional staff!!!

JOHN B. on

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The guys in the Fountain Hills facility were very friendly and very helpful. It made what could be a stressful situation for people very pleasant. Thank you!

Tania W. on

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Landon is a tremendous asset to the U-Haul organization! He represents the can-do attitude that U-Haul is known for and consistently provides the best customer experience! Give that man a raise!

Micheal F. on

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Tech was well informed. One negative, the computer system was not working properly.

DAVID D. on

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I would definitely use UHAUL again

David R. on

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he was great to work with.

ROBERT F. L. on

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Great place. I would use it again in a heartbeat.

Andrew S. on

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Outstanding!

Cindy S. on

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Everyone was always very helpful and friendly. I wish every business was run like this one. Outstanding!

Richard M. on

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Great Experience I would use Uhaul again. Joy and Landon were top notch. The whole crew I dealt with for the last couple on mon this were professional; helpful, informative, and friendly.

Michael K. on

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Chris, Joy, and their staff were very professional and helpful !!!

Tom H. on

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When I emptied my unit, they noticed the next morning and sent me an email offering to terminate my contract.They check the units daily and notify you if there is a change. I was impressed.

Michael P. on

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Great place.

Eric D. on

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Great customer service!

nancy d. on

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Several times they offered their assistance whenever I came to my storage unit!.. There's plenty of space for my truck trailer to park for loading and unloading.. I would highly recommend U'Haul...

Charlotte O. on

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Joy was very helpful and pleasant to work with!

Sheryl M. on

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My storage unit experience was great. Workers very helpful. I highly recommend them.

Carol H. on

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Very nicely kept facility. Friendly and helpful staff.

yvonne p. on

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Chris and Joy are very personable and very accommodating. Nice experience.

Michael P. on

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Workers seemed very well informed. They were very easy to work with. The whole process seems like a great workable situation for me. Rey happy.

BLAKE H. on

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Helpful accomodating and friendly staff

Alexandria C. on

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I was helped by 2 Reps Chris & Bryan both were very knowledgeable, professional & patient with me. They both deserve a raise.

Darlene B. on

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Great experience! Helpful and friendly staff. Managers were especially willing to help.

GRAZYNA T. on

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Very friendly and extremely helpful staff

JOSEPH S. on

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Lawson is a friendly and excellent man to have working for you. Thanks.

Stephanie Diaz P. on

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Chris and staff are wonderful! I appreciate how easy and pleasant they made my one year + storage experience!

Mark C. on

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All went well

Ming H. on

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Very professional and friendly.

Rob D. on

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Shortly after securing my space the rent was raised. It was then raised 2 more times during our rental period. During that same time I called as a new renter and was offered a better rate.

Cynthia P. on

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We've done business with Fountain Hills U-HAUL several times, each experience was great, but this visit was excellent! Great team! Thank you Christopher and Tilly of U-HAUL!

John P. on

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If you need a temperature controlled environment, this is the place.

Stephanie S. on

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Very pleased. Staff is always courteous and helpful. Storage areas are clean and easily accessible but secure.

STEVEN PAUL S. on

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Great assistance from Landon the clerk who helped me. Very thorough, high level of service and strong recommendations to make my storage experience go very smoothly. I really appreciate the service!

Sharon M. on

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Customer Service was great :)

RON A. on

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Very clean!

Francis D. on

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These guys go out of their way to provide a safe secure environment. Very friendly staff. I rented from them for over a year. I would definitely recommend this place. Very clean.

Marcia M. on

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This is the best UHaul location we have ever used for truck rental and storage facilities. Joy and Chris are professional and attentive to their clients needs. The storage facility is well designed.

lynn s. on

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My Uboxes were delivered so I did not personally visit the facility but I I learned that they came in early on a Sunday to be sure my delivery went well. Definitely care about their customers!!!

Lizz S. on

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Staff at this location is so thorough and conscientious - I have nothing but the utmost praise for their management of this facility. Will gladly recommend it to everyone.

Pamela S. on

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Very helpful and nice. I had several units and access was always very good. Would definately use again.

WILLIAM C. on

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Easy transaction!

Cain J. on

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The representative on site provided great customer service, was knowledgeable, and liked his job. I was very impressed!

GERRY S. on

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Joy is great

Patrick Donnelly and Carole L. on

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Great staff and facility

Roger B. on

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I have lived in Fountain Hills, AZ. over 36 year, having used U-Haul many times for many functions and activities, this time has been without a doubt the best all around service I have ever had.

Candice F. on

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Great experience!!

Loretta S. on

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The staff is always helpful and polite it was a pleasure to use the facility. We will be back in the future if needed. Thank you!

GARY G. on

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Staff was helpful and extremely courteous! I would give them a 10 rating!

John C. on

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Nice clean facility

Darlene B. on

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WOW !!! Service is the best.

Roger R. on

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Staff is friendly, helpful and knowledgeable. The facility is clean and secure.

Edna B. on

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Fountain Hills U-haul moving and storage was very helpful to me. I felt their facility was very clean and a well run facility.

DENISE W. on

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Excellent facility.

Diane M. on

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We were unhappy that we scheduled to pick up our truck at this location. We called the day before to confirm to learn that we had to pick up truck from another location. Good thing we reconfirmed.

VINCENT L. on

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Very friendly and helpful staff. Unit accomodations were great. Easy accessiblity well lit, always a trolley nearby.

Don M. on

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We've used several U-Haul facilities in the last few years and none compare to U-Haul Moving & Storage of Fountain Hills. Chris, Joy, Landon do a great job in all ways. Highly recommended!

Norma M. on

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The staff at the Fountain hills location were excellent. They were very helpful. Thanks Norma M.

ROBERT C. on

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I have always experienced first rate, professional, and excellent service from Uhaul.

Karole D. on

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Joy, Chris, and Landon were total professionals and extremely helpful. My family is moving to Arizona and they made us much more comfortable in what would otherwise be an anxiety-inducing event.

Cindy S. on

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Very knowable, interested, listened and did a fantastic job. I dealt with 5 different people and they were fantastic. A well run operation.

Kathy F. on

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Great customer service! Very helpful and friendly, The storage unit was spotlessly clean and easy to access. I will be back!

jim k. on

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Landon was great to work with!

Bob W. on

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No complaints

james s. on

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Great staff and takes most of the stress away when moving. Thank you!

Debra R. on

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Best storage facility around! Joy went above and beyond to be helpful! Thank you!!

Renee A. on

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The BEST!!!!!! customer service so far I have experienced since coming to Arizona. EXCELLENT!!!!!!!!!!

CHARLES S. on

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Chris and Joy were great helps to us as we moved in and out! Anytime we needed something they happily assisted us! Very kind staff all around and the hours were great! Nice, clean units! A+++

David D. on

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A great working experience, Chris and Joy were the best to work with in getting our moving experience completed. I will totally endorse and reccomend them and UHaul in the future

Russell B. on

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👍

CHARLIE K. on

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Very clean.

ZACHARY C. on

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biggest issue is you don't take partial payments, that needs to change because when the bill goes up without notice and you don't plan for it you can't make a payment even if your short by 5 or 10 bu

ROBERT C. on

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Chris and Joy the managers/operations owners are so professional, friendly, and so absolutely helpful.

Katie S. on

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Love the staff!!

Mary B. on

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Had a wonderful experience and will use them again

rachel m. on

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My experience with this uhaul location far surpassed every other in my lifetime!!!

RONALD H. on

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Excellent friendly service-took care of all our needs

GEORGE S. on

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very friendly and professional.

WALLACE S. on

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Joy and Chris were the greatest to work with for the last 3 years. Very helpful and knowledgeable. They go out of their way to do the best for the customers. A+++++++ rating

RICH R. on

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Exceptional manager in Fountain Hills