Is to expency the locations in dallaschristian A.
Customer Reviews for U-Haul Moving & Storage of Hobbs
Hobbs, NM 88240
(Next to Tractor Supply)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Rodney S.
Employee was very helpful in answering questions and making sure knew what all needed.Willis M.
Customer did not leave a comment.Micheal B.
Great customer serviceBenjamin V.
Friendly staff at both pick up and drop off. Fast and easy process, 10' truck , immaculate inside and out. Fuel economy, excellent. Side Mirrors, back up cam gave excellent viewing. Seats very comfy....2k miles without any issues. A+++Michael D.
Customer did not leave a comment.TONY W H.
Customer did not leave a comment.MAX S.
Trailers need to come with hacks there is no need for someone to hurt there back lifting up the trailers to put on the hitch or take off.Roman S.
Customer did not leave a comment.ODIE D.
Fantastic customer service excellentThomas P.
Customer did not leave a comment.Christopher P.
Best customer serviceLaura G.
Lower the mileage priceDiane W.
Customer did not leave a comment.Joelle S.
Customer did not leave a comment.Judith L.
Customer did not leave a comment.marsha C.
Customer did not leave a comment.TJ P.
Customer did not leave a comment.Gordon H.
Customer did not leave a comment.Alex C.
The ladies were magnificent!CHARLES S.
Customer did not leave a comment.lonnie r. | First Impressions
Customer did not leave a comment.David M.
Customer service was terrible. Clerk did not want to help at all. She continue to push us away from completing the sale.Michael P.
Customer did not leave a comment.JOSE G. | First Impressions
Customer did not leave a comment.Xavier S.
Customer did not leave a comment.TIMOTHY R.
Customer service was excellent from beginning to end. My suggestion would be to continue being consistent. Thank you.Vanessa G.
Customer did not leave a comment.JACK C.
Customer did not leave a comment.Laakea A. | Overall Experience
Customer did not leave a comment.Scott N.
Customer did not leave a comment.Mario H.
Customer did not leave a comment.Nancy P. | Overall Experience
Was not expecting a newer vehicle. But I loved it. The truck was clean. And ran smoothly. The service was excellent! Thank you so much for your help!Samantha P.
Customer did not leave a comment.Manuel R.
Customer did not leave a comment.MAX S. | First Impressions
Customer did not leave a comment.Coby H. | Overall Experience
Customer did not leave a comment.BRITTANY G. | Overall Experience
Rent trk for 1 hour put 7miles, because i didnt put that gas needle was just shy of 1/2 mark on web,i was charged for gas,i took a pic but the csr said it my fault i didn't say it was shy,wow don't think I'll go back or refer you,uhaul/Hobbsdavid H.
Customer did not leave a comment.Lorrin J. | Online Move In
This location was outstanding. Even better than Cedar Hill, TX. They met me outside, very thoroughly checked out the trailer, gave me a paper copy of my receipt and unhooked the trailer in a very short time. They were ready to clean any road dirt from the trailer for the next user.David H.
Customer did not leave a comment.JASON A.
I vacated because I didn't have enough items in storage to justify TWO rent increases in almost one year.Charles B. | Overall Experience
Customer did not leave a comment.Josie D. | First Impressions
Customer did not leave a comment.JOHNNIE P.
Customer did not leave a comment.CONNIE R.
Customer did not leave a comment.diana c. | Overall Experience
We are a florist. We use UHaul vans for Valentines and Mother's day. Alesha takes very good care of us. We truly appreciate her.TONY H.
Have used this facility numerous times. Excellent, professional service every time.John C.
Excellent customer servicesteven H.
Customer did not leave a comment.RONNY G.
You guys have lied to me a couple of times, I trusted you Hall reserved me a storage unit when I moved from Colorado to New Mexico, when I got to the U-Haul in New Mexico there was no storage available for me. I called you guys back and you guys supposedly fix the problem, I went back again and they said only one unit was available when I’m supposed to have twoBenjamin G. | First Impressions
Customer did not leave a comment.Sally R. | Online Move In
Customer did not leave a comment.JESUS L.
Customer did not leave a comment.Tayl P.
Customer did not leave a comment.JOSEPH J.
Only reason I quit using my unit is because the prices keeping going up little by little.Lacy N. | Overall Experience
So helpful and friendlyPAULA G. | First Impressions
This Uhaul Center is the very best. Outstanding Employees, outstanding service.TRAVIS L.
Customer did not leave a comment.JENNY N.
Allow return at a different location. $600 minimum fee for returning to a location an hour away is ridiculous. Also having to refill gas is just as ridiculous.Brennen M.
We really enjoyed are storage unit! We just could afford the rates when they went up in prices! Thank you 🤗billy s. | Overall Experience
The gentleman who helped me was quick and courteous, appreciate itAshton L.
Lexy and Gavin were very helpful and went above and beyond to help us.Nikki T.
Customer did not leave a comment.CHANTEL B.
The counter person was very nice and very helpful . She even offered to load up my vehicle. And the whole transaction was fast before I knew it I was ready roll . Thank you Hobbs UhualJAIME L.
Customer did not leave a comment.VICKY H.
Customer did not leave a comment.MARK VINCENT W.
Customer did not leave a comment.ALBERTO H.
Excellent employeeTravis L.
Customer did not leave a comment.Pamela T.
Customer did not leave a comment.MARK VINCENT SOF W.
Customer did not leave a comment.Kristie B.
Customer did not leave a comment.Azucena D. | Overall Experience
I have worked with this location for several years now and they are to notchSHANNON W.
Employees were amazing and helpful! Very clean centerNATHON A.
Thank you so much. I would recommend u haul storage . Very clean a d safePatricia C. | Overall Experience
Customer did not leave a comment.KATE Q. | Overall Experience
Customer did not leave a comment.Erick D.
Customer did not leave a comment.CELIA K.
Had car hauler less then 24 hours and still had to pay 155.00 when I could have rented it for a day for alot less. Had to pay 93.00 for a uhaul that I did not get or use. Kinda think that was fraud. Will dispute with bank on monday.DALLAS H.
Customer did not leave a comment.John B.
Super friendly and super clean store! They won’t give me a job even though they’ve been hiring for over a year now, but I would still recommend them.Dorothy Ann B. | First Impressions
Customer did not leave a comment.Louis C.
Customer did not leave a comment.JOHN J B.
Customer did not leave a comment.MICHAEL D.
Customer did not leave a comment.Celica G.
All of the U-Haul staff were very helpful in securing our rental.SHERRY S.
Please be more upfront with customers about there deposit returns. I wasn't happy that I was told that I would get it back at drop off and then to find out I now have to wait for a check (who knows how long that will take).Robert E.
Customer did not leave a comment.Sergio C. | Overall Experience
The staff at my uhaul are always friendly and helpfulSHANNON W.
Customer did not leave a comment.karlie O.
Don't lie to customers.JAYLON R.
Great representation as an agent for a the terrible and undeserving corporation that is U-haul. Just know I only use you because there are no other options. Piss offJason A.
Customer did not leave a comment.Terrance S.
The employees that assisted us were very courteous and knowledgeable. We have no complaints..ERIK S.
Customer did not leave a comment.ADOLFO F.
Staff was very helpful, courteous and kind. They polite and assisted to make sure I was comfortable with ability to get in and out of facility when needing to.Sharon S. | First Impressions
Customer service was great. Everyone was friendly and helpful.ANDRIKA R.
Customer did not leave a comment.WILLIAM D.
Customer did not leave a comment.ROBERT F.
Customer did not leave a comment.Terrel N. | Overall Experience
Customer did not leave a comment.CHARLES B.
All great serviceMANUEL C.
Customer did not leave a comment.GLEN D.
Very quick to help us return the equipment,TERRENCE S.
Customer did not leave a comment.Thomas M. | Overall Experience
Customer did not leave a comment.Janie M. | Overall Experience
Customer did not leave a comment.RICHARD I.
Customer did not leave a comment.MONIKA S.
More employeesALEXANDER G.
Customer did not leave a comment.Jeffery W.
Customer did not leave a comment.Stephanie S. | Overall Experience
Customer did not leave a comment.SUEZETTE B.
Customer did not leave a comment.KERRY P.
Customer did not leave a comment.KRISTEN M.
Customer did not leave a comment.BRAD G.
Customer did not leave a comment.NORMAN D.
Customer did not leave a comment.Sean S.
Customer did not leave a comment.Teresa H. | First Impressions
Customer did not leave a comment.EDWIN M.
Customer did not leave a comment.Steven S.
Customer did not leave a comment.MARY F.
They went out of their way to serve meDIANE W.
Customer did not leave a comment.benny Y.
Customer did not leave a comment.Michael K. | First Impressions
Customer did not leave a comment.Michael A.
Customer did not leave a comment.Marcos C. | Overall Experience
Employees are always friendly and willing to help.Darrell H. | Overall Experience
Customer did not leave a comment.SHELBY K. | Overall Experience
Were always rudeJose O. | Overall Experience
Very clean and secure.Ann M. | Overall Experience
Customer did not leave a comment.Jacob S. | Online Move In
Customer did not leave a comment.Gloria E. | Online Move In
Customer did not leave a comment.Robin B. | First Impressions
U-Haul, is the BEST Storage Service “Ever” Thanks You for “Great”BusinessLESLIE F. | Overall Experience
Buen servicio, graciasRigoberto R. | Overall Experience
It was every friendly ,there very good.Juan V. | First Impressions
Customer did not leave a comment.Dana B. | Overall Experience
Customer did not leave a comment.Danny E. | First Impressions
Loved having a storage here! Always very helpful and the storage facility was always very cleanStephanee C. | Overall Experience
Customer did not leave a comment.ROBERT R. | Overall Experience
Customer did not leave a comment.Robert H. | First Impressions
Customer did not leave a comment.WILLIE L. | Overall Experience
Customer did not leave a comment.REMI t. | Overall Experience
Never got a called back from the store manager on some fees they charged me couple of months ago. I called corporate and they cannot help either. Worst service ever!!!!David V. | Overall Experience
Customer did not leave a comment.Corina C. | Overall Experience
Customer did not leave a comment.Jessie B. | Overall Experience
Very friendly and helpful staff. Facility very clean and secure.BARRY B. | Overall Experience
This is a great place! Easy to load and unload! Only reason I’m leaving because we moving out of town. Staff is awesome! Great experience!Danny E. | Overall Experience
Customer did not leave a comment.James A. | Overall Experience
Customer did not leave a comment.Ruth E. | Overall Experience
We weren't sure if we were supposed to cut the zip tie that was on the lock/close mechanism so that could've been made a little clearer. But overall, awesome experience.Rebekah T. | Online Move In
Customer did not leave a comment.RANDY G. | Overall Experience
I no longer have a need for a storage unit in Hobbs, NM so there would be no one that I would recommend it to so that is not really a fair question for me but there was no way to opt out of that question. My complaint probably is not specific to the Hobbs office but to u-haul in general. Recently, you raised the rent on units. I am not unreasonable and I understand there are rising costs of doing business. However, to raise rents in the time of the COVID pandemic is unconscionable and especially in an oil producing area. Fortunately, I am in a healthcare career and my salary was never impacted so this increase was bearable to me. Many were not that lucky and you chose a HORRIBLE time for the increase. Therefore, at anytime that I can avoid ever using u-haul again I will and with the amount of more superior competition available I am pretty sure that can happen. I would like to say it has been nice doing business with u-haul but...Ron K. | Overall Experience
Service was excellent and fast and knowledgeableCoby H. | First Impressions
Horrible customer service asked for a replacement card and never got one took over a month just to get one called Corp to have the store manager Ashley contact me and never got a call from anyone.Stephen P. | Overall Experience
The facility was really great I have nothing bad to say about these people they work diligently to make sure that I had a great experience cleansing this was five stars customer service is five stars Alicia and her employees her people are top-notchScott H. | First Impressions
Customer did not leave a comment.mary a. | Overall Experience
I would like to have been able to access my storage unit 24 hours without a fee, 2nd level storage was too hot on really hot days. I would regularly see the temperature above 90 degrees inside the 2nd level. Needed a larger unit from the beginning but they only have 10X15 units to offer.Victor M. | Overall Experience
Customer did not leave a comment.Charles N. | Overall Experience
Customer did not leave a comment.Janie M. | Overall Experience
They lied to me ran up exorbitant fees even after I told them multiple times that I had left. Fraudsters and thieves is how I would describe the staff.Daniel J. | Overall Experience
Customer did not leave a comment.Leslie W. | Overall Experience
We SO appreciate all of those who helped us! They were friendly, caring, thoughtful, pleasant and patient. Kudos to all of them!Larry C. | Overall Experience
Cleanest facility!!! Staff super nice and helpful—but only one guy working so it took a little longer but very pleased with his help.scott c. | First Impressions
Customer did not leave a comment.Yesenia M. | Overall Experience
Best storage in Hobbs.RyShawn D. | Overall Experience
Great staff. Always helpful.Ralph H. | Overall Experience
Everyone we talked to was helpful & friendly. We enjoyed visiting with them as they helped us. Immediately felt like family. I suggest you hold on to this team! We had to rent a second storage and were disappointed that your policy gave no discount on the second one. We asked if we had storages would there be a discount if we rented a truck to move. Since there isn't on, we will probably go with one we had been looking at.Larry C. | First Impressions
Customer did not leave a comment.Ylsin N. | First Impressions
Customer did not leave a comment.Jessica B. | Overall Experience
Customer did not leave a comment.Adrian A. | Overall Experience
Customer did not leave a comment.kyla s. | Overall Experience
Customer did not leave a comment.Linda T. | Overall Experience
I had a storage unit there for 5 years, never had a issue. Moved to a new home that had a storage shed placed there. Thanks for great serviceMARK B. | Overall Experience
My sister will be moving to UHaul storage because of my experience. Very professional.JAN R. | First Impressions
Customer did not leave a comment.Catarina G. | First Impressions
Customer did not leave a comment.STEPHEN A. | Overall Experience
Awesome place and service!Danny E. | First Impressions
Customer did not leave a comment.Bertha Alicia S. | Overall Experience
Very well kept.Bertha P. | Overall Experience
Great experienceDaniel J. | First Impressions
Rented here before. professional groupDarrell H. | First Impressions
You and the employees of Hobbs Uhaul were above and beyond of providing customer service.Anne M. | Overall Experience
The gentlemen that assisted me was very helpful and polite.BARBARA S. | First Impressions
Cleanest and safest environment ever!Rick A. | Overall Experience
This place can get very busy at times so patience is a virtue. When your turn comes the employees are excellent.Darrell H. | Overall Experience
Such a good experience! Carts available for moving things in and out. The facility is so clean. The employees were respectful, patient and knowledgeable.Angie G. | Overall Experience
The gal there is amazing! She is so helpful and made a stressful experience less stressful. I would definitely recommend this storage facility to anyone looking for storage.Melisa G. | First Impressions
Great serviceHamon W. | First Impressions
The lady that helped us was super friendly and extremely helpful and answered all my questions.Megan T. | First Impressions
Very friendlyJohnny Jessie B. | Overall Experience
Very nice , new, clean facility. The best I've seen.Dustin V. | Overall Experience
Top notch service and well maintained facility.Robert S. | Overall Experience
Very helpful in answering all questions. The facility is very clean. Good service from all employees.Janie M. | First Impressions
It was easy enoughMichael N. | First Impressions
Excellent facility. Wish there was one in Carlsbad, NM.Phillip P. | Overall Experience
Very clean, very professional!Austin E. | First Impressions
All three employees were rude and had no clue how to use their own computer system.Lindsey V. | First Impressions
Very helpful and felt my belongings were very safe. All the employees were very helpfully and nice in person and on the phone. I wish it was closer to where I am living. Thank you all for everythingjennie g. | Overall Experience
Very clean very nice place.Luis A. | Overall Experience
Great place to store my crap for a while!Zach C. | Overall Experience
Still being AUTO DRAFTED for storage unit I no longer occupy, was assured when I moved out this would Not happen. Contacted Uhaul 3 times and was told Manager Justin would contact me...Still waitingMichael B. | Overall Experience
they were very friendly and helpfulLisa G. | Overall Experience
Getting charged for 3 months that we did not have the unit this is the second one and then getting stuck in the elevator for an hour with no help then the employees laughed when told about being stuckjessie s. | Overall Experience
Receptionist at check in was verypleasant and helpful. The units are extremely clean. There are plenty of carts to move boxes to the unit.vicky b. | Reservation
An employee got stuck in the elevator for an hour the phone did not work when he told the employees they laughed. Charged us for units they had their locks on & sign that it was ready for a new cust.jessie s. | Overall Experience
The lock to my unit was cut off and replaced with a different lock. I had to pay a locksmith $90 to cut off the lock. When I opened my unit the lock that I had put on was lying in the floor!!!Susan S. | Overall Experience
Staff always friendly and helpfulGabriela R. | Overall Experience
ThanksLorna J. | Overall Experience
Nice facility, nice people that work there all of them really help full personal, 👍RAMON R. | Overall Experience
great addition to the Hobbs area.SANDRA S. | Overall Experience
Goodmichael h. | Overall Experience
The cleanliness of your place of business was outstanding. The employees who helped us were friendly, professional and treated us great. Thank you.james w. | Reservation
Very helpful, friendly, and professional.Jonny L. | Reservation
Uhaul in Hobbs, NM was excellent. I had storage unit for a little under two years. They kept my stuff clean and protected. Staff was always very friendly.Dylan j. | Overall Experience
Every time I tried to go in after hours my card wouldn’t work had to get them reset a few timesVincente M. | Overall Experience
Good customer serviceKIMBERLY R. | Overall Experience
I was able to use the service at a nominal cost , customs reps were always courteous, thanks!!Chriselda L. | Overall Experience
issues were with our key card. We had to go in sometimes because it wouldn’t work at the gate. I know they are working on this though. nice facilities though with an assortment of packing materials.Louise O. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!