Customer did not leave a comment.WILLIAM T.
Customer Reviews for U-Haul Moving & Storage of Iliff
Aurora, CO 80014
(1/4 mile north of Iliff on Abilene)
Services at this Location:
- Mon-Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DAVID L.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.TAMIA M.
Customer did not leave a comment.Chris P.
It took 40 minutes to get my truck even though I had completed on line check in ahead of time.Joel H.
I made my reservation at a specific location. I was told they didn't have the truck I originally requested. I had to get a smaller truck. When I went to pick the truck up, my pick up location was changed by a sales rep with out any notification. I got to the other location. There were no keys in the truck. The truck was not ready. I my original reservation at 8:30am by the time I got the truck it was 9:3am, due to all of the mishap.lucy C.
Customer did not leave a comment.Steven Y.
Customer did not leave a comment.Norma C.
Customer service was excellent I was able to get a truck right on short notice really appreciate it and good gas mileage thank youAbdula J.
Customer did not leave a comment.Christopher D.
Customer did not leave a comment.MICHELLE W.
Customer did not leave a comment.GEOFF B.
Customer did not leave a comment.Allyssa M.
Customer did not leave a comment.ERIC R.
Customer did not leave a comment.ROMAN B.
Very accommodating and professional.JAYME MARIE Y.
I was there at opening and the whole hookup took less than 15 minutes. Very good, professional staff.Patrick H.
Rodney took care of us!!!JACOB W.
Only thing I would recommend to clean the driver seat better, there were a lot of dog hair.THIEN N.
The truck smelled terribly of smoke, I was not provided a discount for this, and had to take the truck because I was moving and no other 26 foot trucks were available. I then tried to get money off when I returned the vehicle, and they said to call customer service there is nothing he could do on his end. Lastly, I called customer service and they said only the drop-off location could provide the discount, and they are not able to do anything. Honestly, this is extremely poor customer service, and I should be provided a discount for the truck that literally reeked of smoke for the entire time I had it. Even after picking it up my wife asked if I had smoked because I then smelled of smoke. ZERO STARs, you should give discounts when your trucks are not clean, and epsecially if they reak of smoke, I know you charged the previous renters for the smoke smell, and then provide zero discount to me. VERY VERY UPSET, your profited off me having to breath in an ashtray for 3 days while I drove from Denver to San Diego.Patrick D.
Renovate interior.JEREMY F.
The person at the desk was very professional, kind, and helpful.Daniel G.
The GM was excellent- very helpful- set my trailer up for a great trip!! Will be back!John H.
Customer did not leave a comment.Bart S.
Customer did not leave a comment.RICK M.
Great customer service, made the process very quick, very easy.MICAYELA H.