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JOSEPH L | Overall ExperienceSelf Storage Units in Aurora, CO, 80014
U-Haul Moving & Storage of Iliff
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 3.5 Average Customer Rating
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Excellent customer service.
Namahjae A | First ImpressionsMy husband and I have been waiting to rent a medium unit at this facility for quite some time. We already have a medium unit and a small unit. Both we are renting monthly and have been doing that for quite some time. When I inquired about renting a medium unit one was rented there was no indication that this was a split unit meaning I’m actually renting two small units. Nowhere was that information communicated. I could’ve been contacted by the office at any point in time. So yesterday when my movers arrived at U-Haul to place furniture in a medium unit only to find out we have two smaller units there was only one young lady on the premises for customer service on a Saturday. I don’t know how that was supposed to work but for me it did not work. I want to add that moving is stressful enough when it’s done correctly I am facing a major health challenge and my husband is in rehab. Therefore, I am a older woman trying to accomplish a task and paying people to do it because of the issue yesterday my move was an additional 45 minutes to an hour more than what it should’ve been. I did not want to rent two small units. I still do not want two small units. Since there was no other options and my movers were there, my property is now split into two units and when a medium becomes available, I will be moving out of there now who’s going to pay for my Property to remove to the correct Storage Unit U-Haul? I would not have rented anything from you yesterday and would’ve postponed my move like I have done previously if there were no medium units available I would really like an explanation from Rodney Jenkins, the manager. Lynette Byrd
Lynette B | Online Move InThere were two other promotions which I took advantage of and that factored in my decision - free month because of prior rental in the past two years and free lock for the storage unit.
Melanie S | Online Move InYour storage units are overpriced for the amount of a space they have. I will never use you again for storage needs.
CHARNENE O | Overall ExperienceGreat facility! Helpful staff. Unit was perfect size that I needed. From renting a trailer, staff helping me find a drop off and to be able to unload at the same place as the storage unit. It was all a wonderful experience. So easy and less run around. Thank you Uhaul
Emily K | Overall ExperienceI like it
RICHARD C | First ImpressionsStaff was super friendly and informative and the process of getting a storage locker was super simple and fast.
JAYESTON S | Overall ExperienceEveryone I came in contact with at U-Haul was so helpful and kind and patient. I was confused about using the little machine to check in and out, but the card made it easy and an employee showed me how to use it.
Amy A | Overall ExperienceVery great customer service very friendly
robert h | Overall ExperienceThe staff was very helpful especially when I left my personal keys attached to the truck keys when I dropped the truck off they held on to the keys for me until I could come back to pick them up.
JOEL M | Overall ExperienceEasy time thanks
CHARLES D | Overall Experience🌹👍🏻
BARZIN G | Overall ExperienceGreat place to use your storage needs.
William C | Overall ExperienceThank you for being so helpful in helping me with my storage and all the safety features you have 😊
eddie o | Overall ExperienceGreat customer service.
Nikkole K | First Impressions