Customer did not leave a comment.DERRICK C.
Customer Reviews for U-Haul Moving & Storage Of Inkster Park
Winnipeg, MB R2X2W7
(Between Mandalay Drive and Wyatt RD)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Ronald R.
Just keep up the good work.JONATHAN S.
Customer did not leave a comment.RONITO C.
Customer did not leave a comment.Danny B.
Excellent service equipment ready when I arrived 5 starsMICHAEL B.
Everyone I dealt with at this location was extremely friendly and courteous. Even though I had to make adjustments on my rental condition, everyone was still very kind and courteous. Will definitely use this location anytime I require equipment or moving supplies.Reginald W.
All goodSTEVE W.
Customer did not leave a comment.BOGDAN G.
Have fresh coffee at that locationL S.
Customer did not leave a comment.Carlo D. | Overall Experience
We had originally reserved a 15' truck at the Dufferin location. When we got there, they did not have a truck for us. They told us we could get a 10' truck at the Inkster location. I told him that would be too small, but it was better than nothing. He said there would be no compensation as far as the reservation guarantee was concerned because he had found us a truck, even though it was too small and the location was twice as far from where we needed to go. Grudgingly, we went to the Inkster location some distance away. When we got there, I told the gentleman at the counter that it would cost us double for mileage because of where we were going compared to the Dufferin location. He gave us the $50 reservation guaranty as compensation, which was great. He was very helpful. I don't know his name, but I'm sure you have it on record. I would have given them a higher rating if it had not been for the negative experience at the Dufferin location and the fact the the truck was dirty. The whole fiasco cost us close to 2 hours of moving time, and the smaller truck meant we needed to make 2 trips between locations, which increased the mileage and fuel cost even more.GERALD A.
Maybe 3 staff on weekends to shorten wait time, but overall quite efficient.ALBERT M.
Staff are well trained, it should like this in all locations..Edbert N.
Customer did not leave a comment.ONKAR S.
They helped me get in and out quicklyTracey P.
Customer did not leave a comment.JERRY C.
All around great experience. The only issue was that the truck stunk soo bad. Not sure if it was the cleaning solution they use or a previous driver but it was bad.YOLANDA T.
Customer did not leave a comment.KAITLIN C.
Definitely recommend it!!!! Best customer service!!! Clean, well organized, easy to access, pleasure to have it🤩Natallia W. | Overall Experience
Keep up the good and prompt service.Rommel Q.
Excellent customer service. Very professional.DARRYL F.
Customer did not leave a comment.Charles L. | Overall Experience
The lady that helped me out both getting the truck and returning the truck was so helpful and nice thanks for your great serviceTYLER C.
Customer did not leave a comment.Greg B. | First Impressions
Great staffBrian C.
I really enjoyed the stress free and the knowledgeable staff and they were very kind and friendlyRICHARD W.
When returning a vehicle after hours have more places to leave it. Where I was told to leave truck there was already 2 vehicles parked there so where I left it I wasn't sure it was ok. Hope it was ok. Everything else was goodJIMMY W.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.Quyen M. | Overall Experience
Customer did not leave a comment.Alex E.
This was overall a good experience. Clean shop and storage facilities. Helpful knowledgeable staff.jon N.
The GM wasn't very helpful. It seemed like he was doing a lot of work by himself. I also walked into the store and I guess he wasn't expecting a cx because he wasn't wearing a mask either. I asked for help because I went out and the truck I ordered was different than the one he told me was mine and I had to wait 20 minutes for him to come out and help me.Selene M.
Good service and better ratesMUHAMMAD B.
Customer did not leave a comment.JASON N. | Overall Experience
New guy helped me out, really nice guy. I missed getting that personable customer service. There was another guy working and at one point my guy asked him for help with an issue on the computer system and he just ignored completely and walked away, it was pretty brutal to watch. Other than that I am really happy with the rental associate who helped me , he knew his stuff about trailers too ! Didn't get a nameDAYNA S.
Customer did not leave a comment.KAREN P.
The guy behind the counter was short and rude on Monday morning. It was a loud truck the second I turned it on, and on the last stretch of driving it your MUFFLER pipe fell off and there I was on my back under your truck securring your muffler pipe to your truck with 2 hose clamps. Such garbage. This is a story I will tell everyone I know whenever I can unless your company makes this right on my end. Pathetic. Don't believe me, take a look at that truck. Why in the world would any staff in your company back that truck up so nicely and have it ready for me to pull out when it was so darn loud? Because they did not give a crap about me and my trip and my needs after I gave you my credti card number.BRYAN P.
Clean and sanitize properly before you hand it to the customer because the truck that they gave was in total mess and i dont think it was sanitize because it's too dusty and smell bad that you can not breath when the window is close. And I found out when I returned the truck that it was stolen and they just retrive it that's why the condition of the truck was in a mess and yet they let me rent it with that condition with out cleaning it. I'm very disappointed with that experience.RAFAEL R.
Customer did not leave a comment.GIL S.
Customer did not leave a comment.Noli Boy S.
This place should be the gold standard in all Uhaul, good customer service..Edbert N.
The bill did not agree with what I was charged. I was quoted $117 when I picked up the van and used the 24/7 app. When I was dropping it off I was using the app on my phone when a rep came out from the store and said he would look after the return, He advised me the cost was $125 but I got no receipt. i was very tired and didn't argue. The actual charges were $117 and an additional $17 charge.David C.
Customer did not leave a comment.SUMEET S.
Customer did not leave a comment.Dorota S.
Customer did not leave a comment.MANJINDER PAL S.
Customer did not leave a comment.Brett B.
Good service, give the manager a raise.BENJAMIN P.
The store manager was very accommodating. I had an issue with accessing while they were closed and I called the customer service to express my concern. Immediately after, I received a call from the manager and he guided me through the issue. Perfection! No complaints.Tyrell F. | First Impressions
Customer did not leave a comment.LAKHWINDER S.
Great facilities and experienceFrank J. | Online Move In
They didn't know what they were doing clearly whether due to poor training or not caring about there job. I told them what kind of vehicle and the wheel base was to long for the trailer. So I had to come back empty and paid for a truck and trailer that didn't even work. Not impressed. Will never recommend this site to anyone. Infact I will tell them to stay clear of this location.TRAVIS C.
I hired from U Haul because it was within walking distance of my property but was pleasantly surprised to find they were perfect in every other way too.CHRISTOPHER A.
Very helpful, offer great help. Went out of their way to help with all the problems.GRAHAM M.
Customer did not leave a comment.Jesse K.
Customer did not leave a comment.John H. | Overall Experience
Customer did not leave a comment.Drew P.
Customer did not leave a comment.VITALIY R.
Customer did not leave a comment.SHARON K.
Friendy staff ,quick effcient.LARRY S.
Customer did not leave a comment.John L.
We booked a 20' truck within week's, however when we went to pick the truck, there was no truck avaliable, very disappointed, they couldn't do anything.....until another customer came to return a truck, thanks to him otherwise we ended with no truck. Poor service, expend more than I budgeted cut the truck we got was smaller. Bay the way the rebate that they offer never got it shame on you h-haul! Fool me twiceleo R.
Customer service was outstanding, the gentleman was very professional and friendly.PATRICK O.
Had a very long wait to picking up my trailer. The trailer I reserved was broken so, I had to pick up a smaller one than expected causing problems. Overall staff were not knowledgable or, helpful.ETHAN E.
Customer did not leave a comment.AMANDA N.
It could have been explained that I had to fill up the gas tank to the level it was at when I got it. I had to pay the fuel surcharge since I didn't know about that.JAMIE R.
Customer did not leave a comment.Leanard M.
Customer did not leave a comment.ROMAN S.
Very helpful and very nice people, thank you for a great experience!Bryan M.
So far so good. Friendly people I've felt with so far. The only thing I would say to do next time is to tell the person that's new to make sure to tell them that it is very important to check in and out. I didnt know I had to do both.sandra C. | First Impressions
Customer did not leave a comment.Thea S.
Customer did not leave a comment.RUSSELL M.
Customer did not leave a comment.Meshack A.
My original location of pickup was changed. The check-in procedure was extremely slow with a new worker. There was no verification email of charges sent to me. I also had a damaged tire I was unaware of, glad I always get the insurance.EVAN R.
First truck engine oil level was below the minimum level and coolant level was around minimum level. Also second truck coolant level was at minimum level. It waste my 1 Hr over there.JATINDER C.
Customer did not leave a comment.SUKHJEET G.
Customer did not leave a comment.RAFAEL JR S.
Customer did not leave a comment.CLEMENE H.
AverageJASPAL SINGH G.
long wait timesVIRESH V.
Not all lights were working on trailer when I picked it up . Would be good to check this more often.Maynard D.
Customer did not leave a comment.JOSE N.
The back was not swept out. They stated the fuel gauge was at 1/4 tank, when I started it up, it was barely a sliver over empty. I'm surprised I made it to a gas station. I did receive a fuel credit for bringing it back at 1/4..... I believe I should have received more of a credit though. Overall great experience, very helpful staffDAVID J.
Customer did not leave a comment.KEVIN W.
Customer did not leave a comment.CLAUDETTE M.
The folks at the Inkster location were beyond professional. The online support is a different story. I originally requested a rental close to my home on century. After a few emails I was to pick up at the Inkster location. I called the online support to clarify the confusion and the woman, in an excusitory manor, told me that I SHOULD NOT expect to pick up from a location of my convenience. If it wasn't for the rock stars at the Inkster location, I would have left 1/2 a star.ROBIN M.
Ensure trailer lights work after every return and again at pick up time.Gary M.
Customer did not leave a comment.Alejandro T.
Customer did not leave a comment.SANPREET S.
Customer did not leave a comment.SHUBKARAN S.
Ensure trailer lighting works after every return. Add this as a mandatory field that it was checked by which employee. If the field is not filled in it can't be booked or rented. This would help ensure it works and would save time for the next person renting it.GARY M.
Customer did not leave a comment.JONAH CHRISTOPHE C.
Customer did not leave a comment.JUSTIN F.
I booked a storage unit transfer on February 22 2021 to a smaller unit via telephone. I requested a unit close to the one I was in as I had noticed quite a few empty units available in my requested size of a 5 x 10. I also noted when I made the reservation that I could not move until March 1st in the am. When I arrived I was told I was being charged $215.00 for the 10 x 10 because I WAS LATE paying the storage fee!!!! He told me I needed to "PAY ON TIME" and that was why I was being charged the 10 x 10 unit fee!!!! This was very upsetting considering I had made these arrangements prior and was not able to move on the 28th. I was then placed in a unit CLEAR ACROSS THE BUILDING rather than closer to my present unit. I did this move alone and with bad hips. There were many empty units available that were much closer to unit 600 ( 10 x10) that I was in. I went back to the office and asked why I wasnt given a unit closer and I was told they were all booked!! I'm very disappointed in the service and my experience wasnt helpful or pleasant. I called uhaul yesterday to inquire on my unit fees for April 2021. I was told I have a credit of 80$ and my fee would be an additional 80$!!! 5 x10 is 129.00 a month! It doesnt add up. Very unprofessional behavior. I am unsure I will be continuing to give my business and money to a company that shows such disregard for thier customers. Tina Dutiaume.Tina D. | First Impressions
I called to reserve a 18 foot trailer which I was told that they had by the person than made the reservation. After driving 2 hours each way to get it, it was less than 14 feet and not suitable to do all I had rented it for. So I also had to rent a 18 foot trailer from another rental place as I was told they don't have 18' trailers once I had arrived.CLINT S.
Customer service is excellent and I found this place with more advantages for me than the last storage I had. The price is one of the best for the service I am getting. I do love that the facility has automatic doors to park the car when I visit my storage. Also, I like the facility interior colours, almost all white, everything looks clean and welcoming. I like the big space at the store. Everything in general looks so organized and I love that because It gives me the sense of having my stuff in a safe place.Susana G. | First Impressions
I have used several other storage facilities in the City before. U-Haul storage is by far the best. Other places have been dirty, had mice and water problems. U-Haul storage has none of these problems. You're items stay in the same condition as when you put them in your locker. I definitely recommend U-Haul storage.KEVIN F. | Overall Experience
Customer did not leave a comment.Ric Charles G.
the equipment was filthy, please call me to review. the uhaul door would not close without extreme force, my husband cut his hand on it. Our clean jackets were filthy, we were moving NEW furniture etc. I am not happy with the experience, the uhaul should be clean. Can the owner please give me a call ? I have pics of the uhaul condition, etc.. 2042922962ANN K.
Customer did not leave a comment.Angela M.
Excellent customer service. Good timing, despite extreme weather equipment well maintained and running without any problems. Good job.IVAN S.
Customer did not leave a comment.ANGELO C.
Staff very rudeBHUPINDER S.
Customer did not leave a comment.CHANDRA S.
Was told truck would have at least 1/4 of fuel. Picked up and it was on red, rear tires were bald, no cargo lights in truck or in Box and last individual to use it stole the blankets out of the bag in the back so I could not use it. Truck got the job done though and got me from point a to b. Coming from a 1f/1a licensed operator and doing the inspections that I did, truck will need some work done.JORDAN R.
Customer did not leave a comment.Mervin N.
No commentMARILYN D.
Need bigger loading carts in the lockersSANDRA D.
Spelt my name wrongChrostopher P. | First Impressions
Customer did not leave a comment.Divyajot K.
I needed a couple extra days on my storage unit rental until I got my house and it was no problem at all. Was greatly appreciated. Everyone was helpful and I felt safe leaving my stuff there. Thanks!Jessica V. | Overall Experience
Customer did not leave a comment.Dale C.
Customer did not leave a comment.GLEN F.
Customer did not leave a comment.Anthony G.
Customer did not leave a comment.VLADIMIR V.
Very happy with the storage I got never had a problemARTHUR B. | First Impressions
All the staff at the Inkster Uhaul whether on the phone or in person went above and beyond to accommodate my ever changing requests even at the last minute. I would definitely use their services again.tina m. | Overall Experience
Customer did not leave a comment.Charlotte G. | Online Move In
Not sure what hours I am able to access my unit. It says 24/7 but I was unable to enter the building one night.Angela N. | Online Move In
I had several issues, one being the early close time and locking the overhead doors after 7. There were also multiple times i was inside and had the alarm go off on mebrett l. | Overall Experience
Customer did not leave a comment.scott m. | Overall Experience
Had to unload outside as all indoor garage doors where locked , and tryed to get help with information but no one aroundBrendan K. | First Impressions
Customer did not leave a comment.Alson C. | Overall Experience
The staff was exceptional and went above and beyond to accommodate my move. I had last minute changes from one location to another, a date change, and a storage size change. Everyone was extremely helpful and made my experience with U-Haul a great one.tina m. | First Impressions
Keep up the good jobHernan ace S. | Overall Experience
Customer did not leave a comment.Jaime C. | Overall Experience
Will use againMARK S. | Overall Experience
Unfortunately I can’t remember his name, but the gentleman working the counter around 6 pm last night was nothing short of a legend. Absolutely easy to work with, knows his stuff!Benjamin M. | First Impressions
Customer did not leave a comment.darnley g. | Overall Experience
No complaints was exactly as advertisedBayne P. | Overall Experience
Customer did not leave a comment.Bon B. | Overall Experience
It was very last minute on my part and very excellent service and ptocess at uhaul would definitely recommend and so clise to my current place of residence thank youCHERYL A. | First Impressions
Dealt with the two Ryans. Always were respectful and helpful. Seems to be the best location in the city, no complaints. Always seem busy at this location and always have time to help customers.Brandon S. | Overall Experience
Customer did not leave a comment.brenda w. | Overall Experience
The staff member named Ryan was so incredibly helpful it made the whole experience 10x better. I would recommend UHaul Inkster to others purely because of his customer service. He had a smile the entire time he got the storage unit set up for me, every question I had he was happy to answer, and they were so accommodating when I had to change my equipment rental die to COVID-19. Highly recommend!alexandra s. | Overall Experience
Customer did not leave a comment.Garry C. | First Impressions
Customer did not leave a comment.Chris S. | First Impressions
Ryan Hanson provided excellent customer service. He went above and beyond.MARKO M. | First Impressions
Customer did not leave a comment.Aman S. | Overall Experience
Thank you for your help in our time of need ... will use again if necessary ..Danny F. | Overall Experience
very friendly working there.Wayne C. | Overall Experience
Customer did not leave a comment.Aman S. | First Impressions
Very clean facility, easy to access. Always had carts available.Jim H. | Overall Experience
As a first timer for self-storage, I had a lot of questions. The staff were very accommodating during my move in and they answered all mu questions. I would recommend Uhaul to anyone needing self-storage and all your moving services too!Bon B. | First Impressions
Great peoplelinda m. | Overall Experience
No concerns no worries. Everything went as planned, as scheduled and straightforward. MY things were in storage for 9 months in a clean secure location on Inkster. The staff were fine and quick.Miranda S. | Overall Experience
Both on the phone and in person, employees went out of there way to help me out. It was fast, simple, and a very pleasant experience.Alexis K. | First Impressions
The ads specify cameras as part of security but reality is there is only one camera at the entrance If you don't swipe in, the alarm sounds when you open your locker door but only for about 15 secondsgeorge m. | Overall Experience
Fantastic facility and great service from the staff. I rented a cargo trailer and also rented a storage unit on site. Overall excellent experience. Thank you!Brian C. | First Impressions
the customer service rep (Amandeep) was very helpful and patient with us-we concluded our business in a very efficient fashion-thankyou -DH p.s.- ultra clean and expansive facilityD H D. | First Impressions
Ryan was there every step of the way. He brought a personal touch to his customer service and went above and beyond to make everything go smoothly for me when I needed it! Highly recommend!Nicole G. | Overall Experience
Was quick and easyRose B. | First Impressions
Everything was fantastic. Great customer service. Will definitely recommend to other.Gerald M. | Overall Experience
fast and friendly servicenathaniel a. | Overall Experience
Great service, but the next morning I got an angry call wanting my pickup back, they could have told me this when I was there, now you guys are trying to charge $250 in extra fees! Poor internal commuBrian B. | First Impressions
Very good customer service and was very easy too but too bad I couldn't live in there LOLnathaniel a. | First Impressions
First time there. Would highly recommend this place. Fast and very friendly service. Very clean and love the fact that units are heated.Donna M. | First Impressions
awesome and very helpful on a longweekend move. great prices friendly staff and great trucksCHERYL A. | Overall Experience
Staff was friendly, respectfully and eager to assistbrenda b. | First Impressions
Everyone was fantastic and made you feel like familyKathrine R. | First Impressions
The lady that helped me at your Inkster location was very knowledgeable and professional and went beyond to accommodate me. Thank you!mark c. | First Impressions
Friendly helpful staff.Doug B. | Overall Experience
The staff was very busy but handled everything and everyone's needs great. Thank you.Miranda A. | First Impressions
The only complaint is that we had to stand in line for 20-30 mins to be seen. Very slow service however the staff were great.Meaghan S. | Overall Experience
Very fair with dealing with me re move out of unit pro rated.truck rentals are more than fair. Tina GM is a very nice lady and other staff as well.Have no hesitation in recommending to any one.J.R.N.James N. | Overall Experience
The person I dealt with was friendly and very helpful. I would recommend this location.Doug B. | First Impressions
naBLAIR S. | Overall Experience
All staff were very friendly and helpful!Jamie B. | First Impressions
Amandeep was excellent at her job. Was knowledgeable and gave suggestions on all storage questions. Asked about truck rentals and was able to help with it as well. All around excellent service.Gerald M. | First Impressions
Well satisfied.eugene s. | Overall Experience
They got me all set up with my storage and trailer return. Set me up with my trailer I’ll need in two weeks. Made everything go smoothly. Really happy with my experience. Thank you so much.Mike L. | First Impressions
I found this to be a convenient and well maintained facility. I never felt unsafe no matter what time or day I was at my unitDavid F. | Overall Experience
Great experience renting a storage unit! Quick, easy, and very accommodating.Erin A. | First Impressions
I will be back to use your services again and again.charlene m. | First Impressions
Very use the day I was there and they were training a new person. Everyone was calm despite the chaos and it was obvious they were doing the best the could with a smile onKirk D. | First Impressions
Clean facility, friendly staff ThanksPETER R. | Overall Experience
Very nice and pleasant man, the place was very clean, liked that can drive trailer right into building to load into storage, plenty of carts available to make it easier to put items into storage.Shirley L. | First Impressions
I’m very satisfied. ThanksLarry D. | Overall Experience
The customer representative inform us of the benefits you are offering to clients. They are very accomodating.rhett v. | First Impressions
Very accommodating, to my needs, helpful. Talked to Ryan and Tina. Looking forward to continued use at this locationDaniel R. | First Impressions
No goodKimberly K. | Overall Experience
The uhaul employee that helped me book my storage units not only did he job to 110 % but he actually went out of his way to make sure that I was happy with my storage lockers thanx broTony G. | First Impressions
very good serviceAnthony B. | First Impressions
Sincere appreciation to Ryan at the Inkster location for handling our rental trailer & rental unit with complete professional service & customer satisfaction. My compliments to Tina for her services.debbie k. | First Impressions
Great crewShawn W. | First Impressions
The Manager was least understandingRaj S. | Overall Experience
Staff were very polite and very helpful. Especially Tina Q. and Ryan Hanson, made my experience soo much easier.damien c. | Overall Experience
First transactions with this location was good. Last person who took my payment over the phone was brash rushed and hard to understand. Almost hanging up on me and giving wrong information.LONNA S. | First Impressions
I must say the Manager Tina at Inkster Storage Facilty is awesome she is so helpful.brenda w. | Overall Experience
very pleasant staff--- very clean facility --nice system to unload items for storagerick k. | Reservation
Excellentnarpinder g. | Reservation
The experience was good, I would recomment this facility to friends.Donna F. | Overall Experience
Friendly staffHeriberto O. | Overall Experience
Truck size underestimated.Unit closer to entrance understood reserved.Truck suppose to UNLOAD inside.Inspite of this IWe are OK with UH.Only way to GO.JRN.james n. | Reservation
The staff were hard to find, one was rude, dismissive, and accusatory when we asked him to explain the charges. Our account was not closed and we received charges for a storage locker we were not usiMegan D. | Overall Experience
Staff communication is lacking, called location when I was moved out of storage. And was still sent a bill two weeks later even though I had closed my account.ronald m. | Overall Experience
East indian Alex, John, and the manager, whose name I forgot, are amazing staff members. Only reason for not giving a 5 star rating is because someone locked the large doors and access door too early.Ryan B. | Overall Experience
We have had nothing but problems with uhaul. They gave us a truck that leaked gas, they lied about how full the truck was when we picked it up and wouldn’t change it or come out and check it in personKirsten B. | Reservation
You guys should check your records first before threatening customersJeffrey R. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have an adaptive reuse program to better the environment!