Customer Reviews for U-Haul Moving & Storage of Kingston

3,056 reviews

848 Ulster Ave   Kingston, NY 12401
(S Rhine Cliff Bridge)

(845) 339-5512

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(845) 339-5512

848 Ulster Ave
Kingston, NY 12401
(S Rhine Cliff Bridge)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Just rented out storage unit so to rate it a littke premature but the over all experience so far has been above average

Keith M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

PERRY JR W.  |  Overall Experience 
Rating:
2.0

While I was pleased with the way the staff treated me, I was appalled at the state of the storage unit. The four was left open when I arrived, which I thought was to ease my move in. However, I quickly discovered that the door was off the rails, and bent, making it difficult to close. Additionally, the unit was absolutely littered with trash, especially a ton of broken glass and ceramics. I expected it would have at least been swept and checked before I moved in. Had I known it wouldn't be, I would have brought a broom to clean up before unloading. The broken glass was a safety issue, and the damaged door is at best disappointing, and at worst will make accessing my belongings difficult.

DIANNE W.  |  First Impressions 
Rating:
5.0

Angel is the best

Sarah P.  |  Overall Experience 
Rating:
5.0

Very friendly and accommodating in every need.

CYNTHIAL R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Michael P.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Clay H.  |  Overall Experience 
Rating:
5.0

One-way access to unit requires either backing in or turning around in a small area. Unit was excellent and service above what was expected.

joseph y.  |  Overall Experience 
Rating:
4.0

Very nice!

Norma M.  |  First Impressions 
Rating:
5.0

Angel who was working at the time we moved into the storage facility was very helpful. Thanks to him it was a good experience, after several days of travel and moving it was nice to end with a helpful person at UHaul.

Laura M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kylie J.  |  First Impressions 
Rating:
5.0

Amanda, from the Ulster Ave. Store NY., what a great hire! Very thorough, I even rented a short duration 10x25 unit on your premises. It was great being able to rent and store, not going elsewhere to return the truck. Very positive experience, Be safe and well Thank you Art

arthur s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vincent m.  |  First Impressions 
Rating:
5.0

Awesome experience all the way around. Everyone was very helpful, and exceeded my expectations. Thank you!

Holly W.  |  First Impressions 
No reviews have been submitted for this location.

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