Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was completely satisfied with service as it was.
NEIL M
Rating:
4.0
friendly service at the downtown Kitchener location
JOHN C
Rating:
4.0
Long wait time at pickup despite no other clients. First vehicle offered had damanged/dangling bumper piece, had to request a new one. Older vehicle fleet. Staff very friendly and helpful.
Genevieve D
Rating:
5.0
Customer did not leave a comment.
CODY M
Rating:
4.0
Customer did not leave a comment.
Katie L
Rating:
1.0
Customer did not leave a comment.
Nour M
Rating:
1.0
Both representative where rude and harsh in responding to our queries. It's as if we weren't supposed to ask. The attitude of customer service was very very poor.
Marlon P
Rating:
4.0
Customer did not leave a comment.
CORY T
Rating:
5.0
Customer did not leave a comment.
Steven C
Rating:
5.0
Customer did not leave a comment.
RICHARD H
Rating:
5.0
The customer service representative at this location, I believe his name was Brandon, was excellent and very helpful
Donald D
Rating:
4.0
The 2 Mover Helpers were very calm and efficient. Initially there was supposed to be 3, however he did not show up, so the move took longer than expected. I have an oyster colour sofa which did get soiled. (it was heavily wrapped in the u haul plastic wrap). Looks like oil or grease??
Terry S
Rating:
5.0
Excellent courteous staff
FRANKG M
Rating:
5.0
Very nice
birknesh t
Rating:
5.0
Customer did not leave a comment.
RICHARD E
Rating:
4.0
Customer did not leave a comment.
ANDREW M
Rating:
5.0
Friendly service
JOHN C
Rating:
5.0
Customer did not leave a comment.
Rick W
Rating:
5.0
Very good
Rob P
Rating:
5.0
Customer did not leave a comment.
Jake H
Rating:
4.0
Customer did not leave a comment.
Andrew M
Rating:
5.0
The particular equipment that was given to us gave us much frustration. Everything was so manualll. Putting back the ramp was a struggle and apparently it was because we were being too gentle with the vehicle. Same with the rear door latch…how and why would a door be opened in such a way that it can’t be closed…that’s just poor engineering (it was definitely our fault for not following the instructions)
OLUWADAMILOLA T
Rating:
5.0
Staff very friendly and helpful. Pick up and drop off very easy.
Jim P
Rating:
1.0
Stop being greedy and be flexible. You guys charge for max mileage on a 1 way and still charge the same if you use way lest. And on the other hand, even if you filled up and it is a sliver under your gauge mark, you charge for not fueling up. It could have just been how you parked, on a slope up or down which might have affected the placing of the needle.
Jaspal K
Rating:
3.0
Customer did not leave a comment.
Johnny S
Rating:
1.0
Customer did not leave a comment.
ABDUL R
Rating:
5.0
Customer did not leave a comment.
Harjot S
Rating:
3.0
I experienced a glitch while returning my U-Haul truck through the app. After entering the mileage, remaining balance of about $17 kept failing. When I selected “pay by another method,” the app skipped to the final screen instead of letting me upload the required return photos. I have all the photos saved and can email them if needed. Please look into this issue, as it appears to be an app glitch.
Gurleen K
Rating:
5.0
Needed a dolly booked a dolly one was not available. Truck driver door didn’t close properly
Jacqueline K
Rating:
5.0
In expensive trailer rental. Had an issue with tie down straps. They refunded me without me having to ask.i was super impressed with that kind of customer service.
derek l
Rating:
5.0
Customer did not leave a comment.
WAYNE K
Rating:
5.0
Staff were great every interaction through the process (including online booking) was seamless and efficient. If there was anything at all, it would be to remove the parking lines directly in front of the door, as people were parking there, which prevented the ability to back up my rental vehicle and get on my way. I ended up having to get back out of rental and ask occupants of vehicles to move their cars (backup lights and vehicle slowly approaching them clearly didn’t work). I know you aren’t responsible for other people lack of attention to their surroundings. Removing the parking spots or marking them with X’s would prevent this in future.
Susan M
Rating:
5.0
Nothing all was great
NORMAN S
Rating:
5.0
Keep up the good work
MARIA D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Fadi H
Rating:
1.0
Customer did not leave a comment.
Amanda S
Rating:
5.0
They are all so great love this location
MARCUS K
Rating:
5.0
Customer did not leave a comment.
Rania A
Rating:
5.0
N/A
Doug J
Rating:
4.0
Lower prices a little bit. Let us drop off cargo vans wherever we finish as It free up time and that's a time saver for ust. Not have to return them to the pick-up location. Do you have. open bed trucks for rent? Thanks. B
BONNI T
Rating:
5.0
Most of the staff I dealt with are very polite and helpful also the prices are very reasonable Highly recommended to everyone
NARCISA V
Rating:
5.0
Customer did not leave a comment.
PETERCB S
Rating:
5.0
And another easy return, quick service.
Lorraine l
Rating:
5.0
Customer did not leave a comment.
SUSAN G
Rating:
5.0
Customer did not leave a comment.
GERALDR M
Rating:
5.0
Customer did not leave a comment.
Pardeep D
Rating:
5.0
A perfect experience
Brian P
Rating:
5.0
I appreciated the good service from start to finish. The team at this excellent Kitchener location were friendly and helpful.
Steve F
Rating:
5.0
They were excellent when truck was dropped off and apologized for the mess we had all day from other establishments, would definitely use this place again. Thanks
rhoda m
Rating:
5.0
Customer did not leave a comment.
Heather M
Rating:
5.0
Customer did not leave a comment.
Maureen M
Rating:
5.0
Customer did not leave a comment.
Johnston D
Rating:
5.0
Customer did not leave a comment.
KIL H
Rating:
5.0
Karrar accompanied us well and was very friendly and kind. Recommend his service to anyone who wants to rent at U-haul!
Benjamin B
Rating:
5.0
my hitch ground wire was not working at the team the uhaul helped to get it all connected properly.
Joe A
Rating:
5.0
Customer did not leave a comment.
Murray O
Rating:
4.0
Customer did not leave a comment.
Patrick C
Rating:
5.0
Communicate via SMS and email that you changed the truck pick-up location. I went there and the truck was somewhere else
Carlos F
Rating:
5.0
great staff will come back to this store again
TIMOTHY H
Rating:
5.0
Very professional. Friendly. Easy to work with. Highly recommend!!!
James W
Rating:
5.0
Customer did not leave a comment.
Christian S
Rating:
5.0
This was my first time using U-Haul and it was fantastic. The staff was SO helpful. Very accommodating and helped me figure out what I actually needed to rent in addition without having me rent unnecessary items. I will always use U-Haul in the future.
megan s
Rating:
5.0
Nothing i can think of. I was happy
Humphrey M
Rating:
5.0
Customer did not leave a comment.
Amanda L
Rating:
5.0
The service was good, however the u-haul I got didn’t have good brakes
Rajeev s
Rating:
5.0
always friendly ☺️☕
Joshua H
Rating:
5.0
always friendly service😊
Joshua H
Rating:
4.0
Customer did not leave a comment.
Graham J
Rating:
5.0
Quick and accessible for Kitchener-Waterloo
Daniel K
Rating:
3.0
Customer service was great. The truck was ready and in good condition. Unfortunately, the location of this branch is less than desired; and customer parking is almost non-existent. That said, staff was excellent! Friendly, knowledgeable and helpful. Thank you!
douglas w
Rating:
5.0
Customer did not leave a comment.
Iqbal J
Rating:
5.0
Customer did not leave a comment.
Spencer M
Rating:
5.0
Customer did not leave a comment.
Manpreet K
Rating:
5.0
Customer did not leave a comment.
Rashdeep B
Rating:
5.0
Customer did not leave a comment.
GEDEONK H
Rating:
3.0
Make sure that the truck is in good condition the brakes were sticking on the right
Greg B
Rating:
5.0
Agent very helpful and provided clear instructions on truck operation and U-Haul requirements.,
Peter w
Rating:
4.0
Customer did not leave a comment.
Donna C
Rating:
5.0
Customer did not leave a comment.
Gyunam C
Rating:
4.0
Truck rental was booked and confirmed, then changed without consulting me. Don't do this.
Adrian E
Rating:
5.0
Customer did not leave a comment.
Kyra S
Rating:
5.0
Just first class experience from the staff
Bob B
Rating:
3.0
The gasoline highlighted to maintain was higher then what was in the truck when I took it from the lot. Overall the experience was fine. The guy working there was not bad but he could have been a little friendlier. It's like I was interacting with a robot with no emotion. If I owned or worked at that store, I would be more upbeat and train my staff to upsell something like a lock, tape anything in that store.. there are so many things to buy but that's not really my business, just leaving comments of my experience like you are asking of me.
Joe g
Rating:
5.0
It served my needs when I needed it
Bruce M
|
Overall Experience
Rating:
5.0
Keep up the good work. Hedeel is efficient and friendly and always great to work with.
CHRISTOPHERJ W
Rating:
5.0
Customer did not leave a comment.
Karen C
Rating:
2.0
Customer did not leave a comment.
BRANDON M
Rating:
5.0
Customer did not leave a comment.
James S
Rating:
5.0
Nice doing business with you guys and no complain at all.
OGIEMWONYI I
Rating:
5.0
I think the service would be better if parking was allocated for customers' cars.
Hassan D
Rating:
5.0
Customer did not leave a comment.
Grant G
Rating:
4.0
Customer did not leave a comment.
Kristen F
Rating:
5.0
Perfect service
Ibrahim W
Rating:
4.0
Gentleman at the desk was so kind and helpful and the manager was very accommodating to my situation
BARBARA K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BRIAN H
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Lee G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Samara N
|
Overall Experience
Rating:
2.0
The man working had no knowledge about anything. He needs better training!! No elevator, only stairs to get items upstairs. Transferred to a different location!!
DIANA W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JEEVAN A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JEEVAN A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Blessing M
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Emily N
|
Overall Experience
Rating:
5.0
The GM at the Kitchener location went over and above to make our experience great. She accommodated me in times when we needed the help Bug shout out to her
Shameer G
|
Overall Experience
Rating:
5.0
I have used u haul for many many years and the service ... equipment....and excellent staff continue to surprise me.. and each year it seems to get better and better.. l will miss the joy of the staff at the Guelph Speedvale location as l am moving.. but l look forward to dropping in with treats when l am in the area.. again l announce......U-HAUL IS TRULY AMAZING WHENEVER i use their SERVICES .
MARY J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ana C
|
Overall Experience
Rating:
5.0
Friendly staff and always willing to help.
Karimandari R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
THAKSHAK S
|
Overall Experience
Rating:
5.0
Friendly and helpful staff, and the init was clean and dry.
Lorna A
|
Overall Experience
Rating:
5.0
Reasonable, easy move in and out, clean! Thank you!
CAROL E
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
JAKOB D
|
First Impressions
Rating:
5.0
Helpful and friendly.
RICHARD R
|
Overall Experience
Rating:
5.0
I have been super impressed by both the manager and her staff. This is not the first time I have rented either a truck or a locker at this facility, and they always are willing to go the extra mile to help me find Solutions
SILKE F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MOHAMMADAFTAB M
|
Overall Experience
Rating:
5.0
Staff were very approachable and excellent showing and explaining process.
JONATHANROBERT W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alisha P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
OLUWAFUNSO A
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
ERNESRO G
|
Overall Experience
Rating:
2.0
I almost regret picking this location but I had no choice
SHAWN D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rose P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Temisaren O
|
Overall Experience
Rating:
4.0
Helpful staff. Awkward moving to second floor.
RICHARD R
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Abdulkadir N
|
Overall Experience
Rating:
4.0
Good experience
JON T
|
Overall Experience
Rating:
3.0
The open air lockers on the second floor allows for birds to land and poop into the storage spaces, needed to cover everything in plastic. Access hours ended too early in the day, it would be much more convenient to have longer hours, even if it’s just for storage access and not for the office
NOLAN L
|
Overall Experience
Rating:
5.0
Great staff, and the storage unit was clean, dry, and free of pests. Fantastic experience.
Lorna A
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
GOPINATH M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Fabiano D
|
First Impressions
Rating:
3.0
Moving in with ok! As for moving out an emergency vehicle incase one truck wasn't, available.do not or keep
Darren Y
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Rachelle W
|
Online Move In
Rating:
3.0
Customer did not leave a comment.
NICHOLAS C
|
Overall Experience
Rating:
5.0
Staff were great and very helpful. Issue is I ended up with no storage unit so had to keep the truck for another day. There is no elevator to move belongings upstairs to units and because the move day had to shift. I had to scramble to find friends to help during a work day.
Nyree P
|
First Impressions
Rating:
3.0
The staff is very friendly and helpful. Unfortunately we had bird feces and mud/dirt on the items we had in the storage unit due to open ceiling.
Jennifer E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
NICHOLAS C
|
First Impressions
Rating:
1.0
My husband and I stored our stuff at this unit since we were showing our house. We paid $240 a month which is substantial. We were advised once we signed up and gave my credit card info that their hours online did not reflect recent changes and that access to the unit was only permitted until 7 pm because of theft issues. This did not sit easy with us and was inconvenient since we work until 5:30 every day. They were also not friendly at all when we were signing up and it was kind of shocking. In the 2 months we had it, we got 2 calls about issues. One was a leak which they said was coming from our unit. I drove there on my lunch break, checked it, and there was nothing coming from our unit. The second call we got was that they said ants were coming from our unit and advised us that we were not allowed to store food or drinks. We never would put something like that in our unit. So I drove back after work one day and sure enough, no ants from our unit. I felt very uneasy again that our stuff was not going to be safe and that one of the other units would cause damage. So my husband and I thought about moving to another storage facility. The final straw was getting a notice of late payment and being charged a $15 penalty. I was confused because our payment came off directly from my credit card and I had set it up on auto pay. I went in to talk to them and sure enough they didn’t charge me properly. They refunded me but by this point I was done. My husband and I moved our stuff to another Uhaul and had to make 2 trips. We tried to start as early as possible and the only day we could do it was the day before the next payment came out. So we were rushing and working really hard. I came back to this Uhaul and informed the gentlemen working that we were closing out our account and his response was “well we close in 10 mins” I told him I was aware and was going as fast as we could. Then he made note on the account and then the gentlemen said “ well I hope you’re done soon because I want to go Home” Needless to say, experience overall was not good.
Carly W
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
Ryan O
|
Overall Experience
Rating:
3.0
The customer service representative took way too long to close out my account. It took over half an hour. When they did a search for my account they could not find it on your software/database. They finally located my account but were unable to print out a receipt to verify that my account had been closed. After calling the manager at home they were able to print out a receipt verifying the account has been closed and provide me with a receipt. When they tried to print out a receipt the software would kick them out of the system. It took four or five attempts to finally get a legitimate receipt printed from your software. Other than that the service was great.
DANIEL M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GOERGE M
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Mike T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Krysta T
|
Overall Experience
Rating:
5.0
i would definitely use uhaul again
Elizabeth M
|
Overall Experience
Rating:
4.0
Facility is run well.
DANIEL M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ruxi Y
|
Overall Experience
Rating:
5.0
i've used haul in the past and the manager was extremely helpful every time so i knew that i would be getting excellent service.
Paul S
|
First Impressions
Rating:
5.0
Access hours need to be a bit later like 9 or 10 pm and weekend. That’s would be awesome cause for some people come home late from work
NHAN H
|
First Impressions
Rating:
3.0
The parking lot is a bit small if it's busy. Vehicle access to the secure part of the building can be tricky if the road has more than a bit of traffic. Narrow hallways can be a challenge to navigate with larger items. I'd probably look for a different place next time. I found the staff super friendly and helpful.
David S
|
Overall Experience
Rating:
5.0
Nice service
AHMAD A
|
Overall Experience
Rating:
3.0
Was not happy with check out as I was not even compensated well for early check out for almost a week. Plus not treated friendly as how I’ve been received before.
shanthan m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Leanne F
|
First Impressions
Rating:
1.0
Horrible experience. Forcing me to pay for things I don’t need. Never using your service again.
Maahd S
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Ian B
|
Overall Experience
Rating:
5.0
Your employee, Mike, provided great, friendly service. First-rate operation!
zach H
|
Online Move In
Rating:
5.0
The facility has very good working hours and the accesos to your Storage is good. Also you can buy everything that you to packs And the procesa of Moving is easy and the Staff help.
Esperanza G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sarah S
|
Online Move In
Rating:
2.0
Customer did not leave a comment.
Ken B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
gregory a
|
Overall Experience
Rating:
5.0
Very flexible with last minute rental for move in Great downtown location
Graham P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ken B
|
First Impressions
Rating:
5.0
Thank you so much
Kayla B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Michael C
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Carol R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ilda C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Loella E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Julie G
|
Overall Experience
Rating:
5.0
Friendly staff.
Craig A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
mike m
|
Overall Experience
Rating:
4.0
The angle of the loading dock lifts the floor of the truck very high off the ground, making it a big jump to get in or out of the back of the truck, but otherwise everything was great.
Chris L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Craig A
|
First Impressions
Rating:
5.0
Access door was very convient. especially in the winter.
Jerome R
|
Overall Experience
Rating:
3.0
Nothing special, was what I expected.
Christopher O
|
Overall Experience
Rating:
3.0
We couldn’t figure out how to open the garage door to drive in to the bay to unload the car. There’s supposed to be a drive-in bay for loading and unloading but the entrance is off a busy street with no parking and the driveway is so tiny the car doesn’t fit. There’s no keypad to open it. The keypad only opens the walk-in door nearby. I got inside and found my unit and lock no problem, but how can they not have a way to drive in after office hours? We have heavy things and they have no parking for cars. And there’s no phone number to reach the office and ask them. You get the general customer service office. Customer Service said they would leave them a message to call me back to let me know, but no one has after two days.
Jennifer W
|
Online Move In
Rating:
2.0
Rude manager that likes to hang up on customers and treat them poorly by belittling and being condescending. Wouldn’t recommend.
austin h
|
Overall Experience
Rating:
3.0
No elevator to get to my storage unit, had to carry everything by hand. An elevator would have been more helpful.
Bartosz A
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Mike D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Olasubomi A
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jennifer E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Wenduo Q
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Maria P
|
Overall Experience
Rating:
5.0
A first time to use a storage locker and a very good experience. Thank you.
bERNIE b
|
Overall Experience
Rating:
5.0
Very friendly, professional, and helpful staff. Building and units are always clean and well maintained. Great location and service.
Mohamed F
|
Overall Experience
Rating:
5.0
Thank you for your service.The storage unit was held by my challenged brother who has unfortunately passed away , This is the reason for closing out the unit.
roy s
|
Overall Experience
Rating:
4.0
My only issue is that I only used my storage units for a few day but still had to pay for the whole month. I don’t understand why my units were not prorated.
Ryan B
|
Overall Experience
Rating:
5.0
Thank you!!!
Joanne G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
geoffrey b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
monica s
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Dylan S
|
Overall Experience
Rating:
5.0
Manager here is very kind hearted person. She understands customer needs and goes beyond to help. Thank you Hedeel Hasan for your help. Highly recommended.
Manish D
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
DIANE A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jayne K
|
First Impressions
Rating:
2.0
So much money time/energy wasted when moved items to storage unit. Such narrow hallways, couch wouldn't fit. . Told go to other locarion No appoligies or discount.
Heather N
|
Overall Experience
Rating:
5.0
Jason and Adele did a great job of making sure I was taken care of, and not overcharged for anything.
emily l
|
Overall Experience
Rating:
4.0
Price is high
Amanda N
|
Overall Experience
Rating:
5.0
The staff was always friendly and more than accommodating at all times.
Carl B
|
Overall Experience
Rating:
5.0
I thank you Uhaul, For good Services you have.
freddy M
|
Overall Experience
Rating:
1.0
Rented me a truck locked shut w padlock, w/o giving me key, which i discovered when office was closed. Customer service# basically told me it was my problem/ expense bc no roadside assistance upgrade
Melissa K
|
First Impressions
Rating:
3.0
1st floor should mean..pull up and unload.. not carry all your belongings up a large flight of stairs. Callng the 1st floor "ground floor" doesn't make up for the misleading experience.
Dylan M
|
Overall Experience
Rating:
1.0
The staff was rude and disscranteive towareds me for no reason at all they told me i had to move and was only allowed to enter my unit to move out
ken b
|
Overall Experience
Rating:
5.0
thank you U Haul. Always there when needed.
MARTIN S
|
Overall Experience
Rating:
5.0
You guys were amazing. So kind and understanding during a really tough time for me. I appreciate it very, very much. Thank you!
Erin B
|
Overall Experience
Rating:
5.0
Exceptional service
augustine w
|
Overall Experience
Rating:
4.0
Great spot, but sometimes it’s hard to get a hold of staff at the front desk
WILLIAM L
|
Overall Experience
Rating:
4.0
Pulling the U haul truck in and out of the storage area was difficult due to the location of the building. Stairs as opposed to a ramp were also not wonderful. Other than that, good!
sheila a
|
Overall Experience
Rating:
5.0
All in all great
Ken B
|
Reservation
Rating:
5.0
The U-box worked well, staff were great, The only improvement I could suggest would be faster computers
David V
|
Overall Experience
Rating:
5.0
Best service ever. great job guys.
dennis a
|
Overall Experience
Rating:
4.0
Staff were overwhelmed with customers. Need more staff at this location!
Alexander C
|
Overall Experience
Rating:
5.0
My U-Boxes from the States were waiting in the front bottom row inside their warehouse. We were able to back in a large truck so movers had easy access. Very satisfied with the whole U-Box experience!
Anna V
|
Overall Experience
Rating:
5.0
Helpful and fast check in.
Wei Y
|
Reservation
Rating:
1.0
The staff are not helpful what so ever, their prices are horrible and they like to double charge your then argue with you when you call to address The matter very disappointed
JUDITH W
|
Overall Experience
Rating:
5.0
Great staff
augustine w
|
Overall Experience
Rating:
4.0
Nice place
sara n
|
Overall Experience
Rating:
1.0
I confirmed with an associate from Headquarters that I was to pick up my U-Box June 5 at 6pm. I arrived and the associate Paul refused to serve me without valid cause, confirmed by other staff. Awful.
Christine W
|
Overall Experience
Rating:
5.0
Great short term storage.
ronald h
|
Overall Experience
Rating:
5.0
Good experience, friendly staff, willing to help and more
William A
|
Overall Experience
Rating:
1.0
Staff were often rude and very unhelpful in tracking down my personal belongings
