U-Haul Moving & Storage of Kitchener

U-Haul Moving & Storage of Kitchener

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Address

144 Charles St W
Kitchener, ON N2G1H7

(519) 744-5227

(Take Water St S to Halls Ln W road construction on Victoria & King)
Driving directions

Features  

  • Free towing inspection
  • 24 hour dropoff

Trailer Rental & Towing in Kitchener, ON at U-Haul Moving & Storage of Kitchener

Moving to or from Kitchener, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Kitchener, ON, N2G1H7 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Kitchener, ON

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Kitchener, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Kitchener!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Kitchener, ON, N2G1H7. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Kitchener provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Kitchener, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Kitchener, ON online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Renting a Trailer vs. Buying a Trailer

When renting a trailer, you get the advantages of owning a trailer without the maintenance or costs. Before buying a trailer, consider the benefits of renting.

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How to Install a Trailer Hitch Adapter

A trailer hitch adapter makes it easy to use a 2’’ hitch accessory with a 1 ¼” receiver. Hitch mounted bike racks, and cargo carriers designed for a 2’’ receiver hitch can be used with an adapter.

Customer reviews

Mary L. on 9/30/2016
Rating: 3 out of 5 stars

We felt it petty to charge for a few extra kilometres when you know the construction/detour situation!!

matthew w. on 9/28/2016
Rating: 3 out of 5 stars

Only concern is not related to this location. It's with the LRT construction and the ability to access this location etc. The lady working at the desk was very friendly and helpful.

ken a. on 9/28/2016
Rating: 1 out of 5 stars

It is the construction in the area that is the problem.

YOUSEPH G. on 9/27/2016
Rating: 5 out of 5 stars

The manager i deal was very positive she can make any body come again.

Martin m. on 9/26/2016
Rating: 3 out of 5 stars

Traffic control has to be more polite

Richard A. on 9/26/2016
Rating: 4 out of 5 stars

Keep up the good customer service, and great selection of rental items U-Haul -thank you!

gerson p. on 9/24/2016
Rating: 5 out of 5 stars

The employee was fast, very polite, capable and everything was clean. Thank you so much!

doug s. on 9/24/2016
Rating: 2 out of 5 stars

If they ever finish the construction around this site it will be convenient and easy to get to. At the moment it is not.

ben m. on 9/24/2016
Rating: 5 out of 5 stars

The staff were knowledgable and helpful. Renting a dolly to move my used car from Cambridge to Madoc was a great idea. It saved me hundreds of dollars over a tow truck.

Kerisha D. on 9/21/2016
Rating: 1 out of 5 stars

The service was very poor due to the fact that I had rented the vehicle with insurance. I had a little accident, which I did report. They told me not to worry about it. Now they billing me for deductible, when no one even told me in the first place that I had to pay deductible. Why the fuck do you guys charge for insurance in the first place. This is just repping off customers. I am really pissed off!

Kenny L. on 9/20/2016
Rating: 4 out of 5 stars

The only thing I could suggest is not openly disscussing parts of the job that are less favourable with each other in the presence of clients. But I'm really nit-picking based on the degree of the banter. My experience was very favourable, friendly, and quick.

jack c. on 9/20/2016
Rating: 5 out of 5 stars

well organized and very helpful staff

Jean-Marc P. on 9/12/2016
Rating: 5 out of 5 stars

The attendant on duty was particularly helpful and friendly. Sincere thanks to her!

Crista T. on 9/12/2016
Rating: 3 out of 5 stars

I have attempted to contact this location numerous times via telephone. I was able to reach a live person 2 times after going through the automated system and sitting on hold. After the first call, I ended up booking the uhaul online as I was not able to reach anyone after being on hold, although I had questions and this was the reason for my call to begin with. When I was approaching the location in my car to pick up the truck, I wasn't sure where to go because of all the construction so I tried to call again for assistance, I again sat on hold for an attendant. I ended up parking my car in a no parking zone to walk around the building to the entrance, phone still in hand on hold. When I entered the building there were 2 attendants inside not helping other customers. The attendant was very helpful once I made entrance to the lobby. During use of the uhaul, I had caused damage to the truck at which time, I tried again, unsuccessfully to contact this location by phone. Unsure of what to do, I contacted the 1-800 customer service number to report the damage there. I was told by the CSR that I needed to contact the insurance company and she gave me the number. When the adjudicator contacted me the following day, I was told that I needed to report the damage to the location I picked up the truck from. I again tried to call and was on hold until someone answered and spoke with a woman. I advised her that I needed report the damage to the truck. She advised that it was odd that the insurance company would tell me this and that I would need to speak with a manager as she was certain that they don't handle the damage reports as the insurance company handles that. She took my name and phone number and advised that he would get back to me asap. The next day I received a call from the manager at 530 pm, however, the call went to voice mail as I was driving and unable to answer. On the voice message he made no reference to the fact that I had called in and advised that their was damage a truck that I had rented from their location and we needed to discuss it. I called back and again and someone actually picked up this time and I didn't even have to wait on hold...what luck! I informed this person that I was returning a call regarding a damaged truck and that I needed to speak with the manager to discuss the damage and how much it would cost me to have it fixed. She advised that the manager was offsite, she looked up my file, took my phone number at work and told me that she would text him my info and I would hear back from him that day. I didn't hear back from him, at work or on my cell phone. That was on Thursday, today is Monday! I checked my email this morning and I have a receipt from Uhaul for the cost of the damage that was charged to my credit card! I was not even advised of the amount! It was charged to my credit card with no warning and NO return call! This is the poorest example of customer service I have experienced in many many years and I am a

ISAAC R. on 9/10/2016
Rating: 5 out of 5 stars

It was very smooth ride, exterior was really clean but we had to do some clean up. Very professional customer service , explain everything, good deal, .... 5 STAR. I will back soon. Thank you for the hard work.

john e. on 9/9/2016
Rating: 2 out of 5 stars

Employee did not know how to correctly install safety chains on the dolly i was renting, I corrected him, if i was stopped by the Police or Department of Transport i would have been fined.

Terry S. on 9/7/2016
Rating: 3 out of 5 stars

My only complaint about this location was getting there. The city of Kitchener has closed several streets to install a light rail system, including the Charles St in front of this facility. I know it's beyond U-Haul's control but it made returning the trailer more difficult.

BEREND W. on 9/7/2016
Rating: 2 out of 5 stars

When a person asks for a 6 by12 cargo trailor don't give him a 5 by 8 cargo trailor it was to small. If you can't get the job done I am sure I can find some other way. Very disappointed in uhaul

BRANDON S. on 9/7/2016
Rating: 5 out of 5 stars

great service

Aaron V. on 9/7/2016
Rating: 5 out of 5 stars

Thank you for helping us out by allowing us to upgrade to a larger van on such short notice. We really needed it and made great use of it!

RONLAD N. on 9/7/2016
Rating: 3 out of 5 stars

walkin customers buying boxes or returning equipment were served before me even though the clerk said I was next in line. This caused a problem because we already had an issue at another U haul location as the truck we wanted was not returned in time. We had to move in the dark and were too late to unload the truck that night so the next morning we had to unload everything into the apartment parking lot in order to get the truck back in time for the next client. This location would not honor the U Haul guarantee. We were told to go back to the Fairway Rd kitchener location for that.

Danny F. on 9/7/2016
Rating: 4 out of 5 stars

to get there was tough with all the construction

Dana H. on 9/7/2016
Rating: 3 out of 5 stars

clean furniture blankets from debris/grass clippings

ROBERT C. on 9/6/2016
Rating: 4 out of 5 stars

U-Haul experience was very poor, with no truck available when guaranteed for pickup in Kincardine. Had to delay 2 days and pickup at Kitchener instead, with great inconvenience for all involved. Next time I will use another rental company.

Kendyll A. on 9/4/2016
Rating: 5 out of 5 stars

Nothing. Great experience!