Customer Reviews for U-Haul Moving & Storage of Manchester

6,459 reviews

432 Oakland St   Manchester, CT 06042
(Rt 83)

(860) 645-8110

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(860) 645-8110

432 Oakland St
Manchester, CT 06042
(Rt 83)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone was extremely nice and ready to help! They walk me through everything I needed to do and explained it so easy and quickly. I think this part was the less stressful out of me moving

briana t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael W.  |  Overall Experience 
Rating:
1.0

Lost my stuff due to was trying to down size the unit and wasn’t able to due to water damage on the floor where my unit was located didn’t have the man power to move the stuff when it was covienent to them

Janet E.  |  Overall Experience 
Rating:
5.0

Super staff at this location.

saul v.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvette F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeannette W.  |  First Impressions 
Rating:
5.0

The staff here is FANTASTIC!!! Very helpful, knowledgeable, positive and good natured!! The only “knock” on the facility is when we went to move my mothers belongings out of storage, there were rodent droppings all over them. I hadn’t expected to find that, but understand the challenges a facility like this faces.

Anthony R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Taylor D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael f.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sidney C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NATASHA J.  |  Overall Experience 
Rating:
5.0

You have the best staff. Every time I went in you were greeted with a smile and very friendly faces, and explained things perfectly well ( I’m hard of hearing) and the staff didn’t mine repeating themselves. I will definitely recommend U-Haul to whom ever I know is moving. Thank you very much for your service. Will use in the future if needed

LILLIAN T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeanne s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EMILE T.  |  Overall Experience 
Rating:
5.0

Truly great experience from start to finish highly recommend

Glorybell D.  |  Overall Experience 
Rating:
5.0

Very pleased we staff ex specially with management went out her way to make sure I was satisfied she need a raise.

WANDA J.  |  First Impressions 
Rating:
5.0

Great and helpful employees. They answer every question I had and show me around the storage containers

Danny V.  |  First Impressions 
Rating:
5.0

THANK YOU FOR TAKING CARE OF US IN THIS SEASON OF OUR LIVES WHEN THE PLEASURE IS WITH OUT DEFINITON. YOU TOOK SO OF THAT BURDEN OUT OF OUR BACKS. THANKS GOD FOR YOURS MAY THE LORD BLESS YOU ALL ABUNDANTLY...

Neftali R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose R.  |  First Impressions 
Rating:
5.0

Very friendly and helpful

Jean T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael C.  |  First Impressions 
Rating:
5.0

Staff is especially nice to folks in need. Would recommend them to anyone looking to move and store. Thank you uhaul

DANIEL R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glorybell D.  |  First Impressions 
Rating:
4.0

It was very very busy and your staff was overwhelmed. The wait times were far too long. They did their best. You really need to hire more staff.

suzanne m.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kristine H.  |  First Impressions 
Rating:
5.0

OLIVIA IS AMAZING 👏

Jasmine S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen S.  |  First Impressions 
Rating:
3.0

Waited for at least 10 min or so. One person working in the front, finally another person comes to help but he's not familiar with the process so had to end up waiting for the other lady anyways to help. So instead of something that should of been 5 or less minutes since I already had a reservation took almost 20 minutes. But staff are nice and helpful.

Emily R.  |  First Impressions 
Rating:
5.0

Great service at both locations

Robert D.  |  First Impressions 
No reviews have been submitted for this location.

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