Very friendly staff!
Customer Reviews for U-Haul Moving & Storage of Manteca
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Manteca
I’m very pleased with the services of your staff especially DETASHA AGUERO.
Staff are very professional and efficient.love that storage is one of the cheeps one in Manteca and Modesto I’m so happy with ::: :)
Little strict if you forget a payment, should work with people better, some time things happen.
My storage good but the location in building was rough taking stuff up and down the stairs.
Awful sized units Difficult to get into and out of Why do I buy the lock? Access is limited and nobody would want in there Did I mention horrid location of units upstairs in and around corners through doors Bait and switch where I rent a trailer and get a free months storage for something 1/4 of the trailer size Paulette was gold but the remainder of the uhaul storage experience was tepid at best. New people not knowledgeable or helpful
After renting a U-Haul van, I asked the young lady inside if any small 5x5 storage units were available for rent. She indicated that there were not, and took my contact information to be put onto a waiting list. A day or two later, I went to the uhaul.com website on a whim and checked for 5x5 availability, and it seemed there were 5x5 units available the whole time, so I went ahead and rented one online. After hours access works fine, but there really should be a note posted adjacent to the door stating that, after the access code is entered, the renter has to pull *hard* to open the door. Other than that, getting in/out is very easy.
Loads of issues mix up and very poor customer service. A barrage overkill in late notices. It is illegal to send a late notice 24 hrs after a late notice. I have late notices waking me up 1am on email. Plus in the mail. Plus daughter gets pre lien notices telling all of my business after 5hings were resolved. I am taking this up with higher ranks. Terrible worst storage experience. U haul is usually awesome. Ivdeel harrassed which is illegal.
Paulette is such a sweetheart She assisted me moving in and out. She is quick and very professional. Thank you paulette for making my transition quick and easy
Sherri is great and super helpful!!!
I had my storage for some time and I am pleased to say that I have not experienced any problems. I am thankful for all the staff in the Manteca branch, they are awesome. Mahalo
I called in morning to see if they had a larger storage unit. They said yes and reserved it for me. When I got there they didnt have one. So I had to get 2 small unit. I live 80 miles away so I was not going to take stuff back
The folks in Manteca were amazing! So friendly and helpful. Everything about my experience there was beyond expectations. I will definitely recommend and use them in the future.
Thanks you guys,at manteca location!!
Feel free to call me if you would like to know why ive given these ratings. This was a terrible experience.
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We appreciate the great customer service that Tasha provided during final check out. She definitely went above and beyond. Thank you Tasha. The Parkers.
We arrived close to closing time but felt the employee gave us his full attention
I want to make a point to send a HUGE THANK YOU to Shelly in facilities!! She was always so helpful and always super nice!!! She is definitely amazing! Cannot thank her enough!
Tasha explained the whole storage process like a Pro , she even found me a unit by the door. Best part was I received a free pad lock with Month free. Tasha has superb customer service skills !!
Very unorganized. 45 minutes, i was there, my reservations was shown to them yet they say they don't have it. the 39.00 5X is false advertising, i got a 5X5 for 15.00 more + insurance.
everyone helpful
The gal that helped me was amazing and well deserves that manager position when in comes available. She was quick, sweet and on top of things. Im sorry I dont know her name. I think its tayden.
although lies were long at times employees remained patient, courteous and professional. Overall good service and experience throughout my moving experience and need of storage units as well.
Everyone always takes great care of us there! Paulette runs a great business!
Nice place to store your extra items
Great friendly service
I really liked the service I recieved while storing my things. I would definitely recommend your facility to friends. The space was adequate and it was nice and clean and the price was great. Thanks a
The staff was very helpful and accommodating when I needed to change the size of my storage unit. The facility is very clean and secure.
i always use u-haul for my moving and storage needs.
Wonderful service. Everything went perfectly.
Very good experience.
Excelente service and security that makes it easier for you to store anything you want thanks UHAUL And it's employees.
Employees were exceptionally kind, patient and professional. They went out of their way after closing to accommodate my immediate need of additional storage at the last minute as we were unloading
Superb pricing. Excellent customer service. Great hours. Easy online payments. I loved everything about Manteca Uhaul.
Great storage experience
Accessible, well-maintained and secured. Will definitely recommend!
I was very impressed with the staff!! They were always busy but took the extra time to help me with all my questions. I wish I could give them more stars!!! Thanks for the great service experience!
I was very satisfied with your facility and would be pleased to recommend this location to anyone needing extra storage.
Negative 5 stars. Rent got raised for no reason, and you have to pay extra to access your storage 24hrs a day. This is the worst place I have ever been. Horrible attitude from all employees.
Easy online return and grateful for 24 hours drop off.
Many thanks to everyone at the facility. Special thanks to Paulette when she locked the U-Box for me after noticing that my loaders failed to do so at the far end.
Very pleased with this location
This is probably the cleanest facility that I have been in. The staff is very friendly and attentive.
we only needed small storage for a month, so this worked out great
Great location also right off the freeway. By far the best of any we looked at and felt our belongings were safe here and they were.
My only two negatives were that it seems understaffed. There always seemed to be a long wait. Also when we were moving our stuff out of the storage unit. We saw two cockroaches on the floor.
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Need more staff people working to long of wait very slow.
Everything was great. Easy access in and out and security is top knotch. My only complaint is the hours. Closing at 7 makes it very hard to get there in time when you get off work at 5:30
Great facility
There was a very long wait. You coul have used another associate.
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