Customer Reviews for U-Haul Moving & Storage of Mather

4,468 reviews

10161 Mills Station   Sacramento, CA 95827
(W Of Mathr Fld Rd)

(916) 369-2758

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(916) 369-2758

10161 Mills Station
Sacramento, CA 95827
(W Of Mathr Fld Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Jessica the GM was amazing and super friendly. She answered all my questions and was great to work with. Will definitely be renting from this location again.

JESSICA R. 
Rating:
5.0

The agent was great to work with. For me nothing

Pete P. 
Rating:
5.0

Customer did not leave a comment.

JIM S. 
Rating:
5.0

Phone answering at the location!!! I understand the opportunity here, however speaking directly to the location is helpful. Thanks

William M. 
Rating:
5.0

Customer did not leave a comment.

Esther K. 
Rating:
5.0

Such incredible people that work at this facility. I only use this facility for that reason. I tell everyone to go there. I'll probably be back next week. Give everyone a raise. Lol

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

Scott F. 
Rating:
3.0

They need more than one person checking people in at a time, particularly on weekends.

Michelle T. 
Rating:
4.0

Customer did not leave a comment.

Janet W. 
Rating:
4.0

U-Haul's call center is slow and not helpful – my initial call went to the call center when I attempted to reach a local U-Haul corporate yard. I had already input the type of trailer I needed on the web site before placing the call, and had to wait on hold for 5+ minutes for the call to go through. Once connected, it appeared the call center employee had the results of my web site input in front of him (I assume based on my phone #). I repeated what equipment I needed and where I wanted to pick the trailer up – he then wasted 10 minutes of my time walking me through the entire reservation process (including multiple disclaimers AND taking my credit card info) before telling me that NO U-Haul sites within 25 miles of my location had the type of trailer I needed available. I ended the call, and placed a second call to another U-Haul yard about 5 miles from the location where I initially wanted to pick up a trailer. The woman who answered at that location said they had multiple trailers in the size & type I needed on hand. When I arrived at the yard to pick up the trailer, I mentioned how unhelpful the call center was – the woman on the counter (same person I spoke with at that site) said it happens all the time – call center tells customers no trailers are available, when her location is “drowning in trailers”.

BARRY A. 
Rating:
1.0

I filled up the truck and the guage did not even move and ended up filling 4 gallons for 20miles. After I got close to the location the guage started moving and ended up filling way more then I needed to. The last was also rude at checkin. I don't know why but you guys always add an extra mile when I'm not there. I have a business and I don't do this and this is not right. I think I'm going to have to start posting actual info online before someone has to take action.

Paresh P. 
Rating:
5.0

There is nothing you can for it was great thank you

TIMOTHY W. 
Rating:
3.0

Customer did not leave a comment.

Liliana T. 
Rating:
5.0

Customer service assured me I rented the right trailer to tow a motorcycle when I arrived it was not the right trailer the lady working fixed everything and got me the right trailer

Christopher A. 
Rating:
5.0

Customer did not leave a comment.

Carly C. 
Rating:
5.0

I know every business is short staffed this year. This location #706068 did as best as possible because of the Saturday staffing when I returned the equipment. There were Two people on duty from what I observed. One lot person and one contract closer.

David W. 
Rating:
5.0

Customer did not leave a comment.

Gary K. 
Rating:
5.0

Nothing very efficient pick up and drop off process

Robert G. 
Rating:
3.0

Customer did not leave a comment.

Bogdan K. 
Rating:
5.0

Customer did not leave a comment.

Ray R. 
Rating:
5.0

Customer did not leave a comment.

Heather D. 
Rating:
5.0

Customer did not leave a comment.

HAROLD A. 
Rating:
5.0

Customer did not leave a comment.

Felix M. 
Rating:
5.0

No improvements needed based on my positive experience.

Tina R. 
Rating:
5.0

Customer did not leave a comment.

Shawn S. 
Rating:
4.0

More staff

Rogena K. 
Rating:
5.0

Customer did not leave a comment.

GLEN H. 
Rating:
5.0

Customer did not leave a comment.

Dmitrii D. 
Rating:
4.0

Customer did not leave a comment.

Gary K. 
Rating:
5.0

Very friendly professional staff. Everything was ready for our reservation as promised. We were in and on our way in less than 10 minutes. Highly recommend this uhaul location.

Becky D. 
Rating:
5.0

Very friendly and helpful crew that went out of there way to help me with my rental needs.

Arthur G. 
Rating:
5.0

Customer did not leave a comment.

Amanda R. 
Rating:
4.0

Customer did not leave a comment.

Reks M. 
Rating:
5.0

Customer did not leave a comment.

Randall V. 
Rating:
3.0

The staff were helpful as they could be considering the software issues. The units that were supposed to be available were not. The unites were recorded as different sizes in the system then they obviously were in plain sight. I was charged a rate higher than listed on the website and on the paperwork I was provided when I arrived at this location. It took over 1 and a half hours to rent the unit. After an all day trip. Alimony didn't have a unit after I reserved online. Es told it is first come first serve. Why reserve then?

Tracey V. 
Rating:
5.0

10/10

Nazario M. 
Rating:
5.0

Customer did not leave a comment.

ADAM B. 
Rating:
5.0

Customer did not leave a comment.

Keith P. 
Rating:
5.0

Nothing all was great and the lady helped was great 👍👍

Don R. 
Rating:
5.0

Customer did not leave a comment.

Manuel M. 
Rating:
5.0

Customer did not leave a comment.

Aaron R. 
Rating:
5.0

Ladies working here were super friendly and very helpful. Great location, super clean and easy to maneuver.

DENIQUE D. 
Rating:
5.0

Customer did not leave a comment.

Joanne C. 
Rating:
2.0

Rep said I needed my cell phone. No other uhaul rep in other locations and states have disappointed me over not having my cell phone on me. Gas cost and it was not cost affordable for me to drive home to get my phone and come back to pick up my reserved trailer. SMH

Darnel D. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY A. 
Rating:
5.0

Customer did not leave a comment.

Jovit B. 
Rating:
5.0

Customer did not leave a comment.

tiona T. 
Rating:
3.0

Customer did not leave a comment.

ashley M. 
Rating:
5.0

Customer did not leave a comment.

FRANKIE N. 
Rating:
3.0

Rude cashier, made me feel unwelcome and like a criminal

Jasmin F. 
Rating:
5.0

I was so disappointed when the Pyrairetes location in Rancho that I'd been going to for years changed managers. The current on is one of rudest people I've ever encountered. The Mills Station location is fantastic, friendly & professional.

JENNA R. 
Rating:
5.0

Customer did not leave a comment.

Bruce S. 
Rating:
5.0

Cheaper rates...general manager at mills station very efficient and profitable..everybody was nice ..😊😊

ken R. 
Rating:
5.0

Jessica was great!

Ebony P.  |  First Impressions 
Rating:
2.0

This is the second time in 2 months that I have rented a truck from this location. The first time, the online check in did not work and you have to go through the entire process again when you show up, This time they gave me a truck they did not have the keys for! They gave me paperwork for that truck and then said to just remember what the gas tank was sitting at and the mileage! NO!!!! I wanted proof. And then they charged me twice! And then charged me the actual amount as to when I returned the truck. It was bad! I don't ever intend to go here again!

Patricia N. 
Rating:
5.0

Thank you so much

Tigran S. 
Rating:
5.0

Customer did not leave a comment.

Debbie F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wienik B. 
Rating:
5.0

I loved the experience and will definitely rent here again! Five stars!!

KENT H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
5.0

Customer did not leave a comment.

Alfredo L. 
Rating:
3.0

Computers were troublesome . Even though I checked in online my payment was a problem for the computer system somehow and wasted a lot of my time and U-Haul rep time

Dave N. 
Rating:
4.0

Upon return I dropped the key into the slot prior to photographing mileage. Unable to exit Uhaul online checkout. Computer program needs to have another door out. Move days can be emotionally draining, physically exhausting. Returning the truck is like the end of a marathon. Passing the finish line but then navigating paperwork.

Dianna L. 
Rating:
5.0

This is a great place in the U-Haul chain.

SHARON G. 
Rating:
5.0

Customer did not leave a comment.

Nico J S. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B. 
Rating:
5.0

No improvement necessary these people are wonderful

Paul S. 
Rating:
5.0

Everything went very smooth.

Kenny H. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
1.0

See above! Update contract as requested by customer and confirmed by representative. Replace old locks to make access easier for customer. Have truck parked in safe spot. Refund my request above due to your company's error

Demetria W. 
Rating:
5.0

Customer did not leave a comment.

Lindsey C. 
Rating:
5.0

Very friendly and helpful.

Pamela F.  |  First Impressions 
Rating:
5.0

Actually, the women at this facility where all very nice.

Laura J. 
Rating:
4.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Great people

William R. 
Rating:
5.0

Customer did not leave a comment.

Arnel T. 
Rating:
5.0

This is the best U-Haul I have ever experienced in 45 years Erick was so kind always helpful and Vanessa the manager runs a tight ship! She gives excellent professional service! Thanks to all the staff and going to miss y'all!

ANDREA M.  |  Overall Experience 
Rating:
5.0

The app is excellent. Very easy to use. Made check in and out very fast. Staff was great.

Darrell D. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE B. 
Rating:
4.0

This location is my go to one. It is a bit inconvenient for me but they know me as I pick up several times a month and are quick and helpful!

Janet W. 
Rating:
5.0

The girls at the Rancho Cordova office Jessica was fantastic

Ray M. 
Rating:
1.0

My online request was not honored and my moving crew had to wait idly for 2 hours until the business opened in order to pick up the truck.

Yvonne O. 
Rating:
5.0

Customer did not leave a comment.

david L. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
3.0

Customer did not leave a comment.

Blake G. 
Rating:
5.0

The salesperson who helped me (Erick?) was extremely helpful and kind, very efficient and obviously a hard worker. I needed help with my hitch and he didn't bat an eye!

Susan D. 
Rating:
4.0

Fix the online rental system. It did not work and I had to spend the time reentering all information that I did online. There was no "Pick up my Truck".

Patricia N. 
Rating:
2.0

This is the 2nd time we used uhaul at this location. We traveled the exact same distance. The first time was 53 miles and this second time the tell us it was 80 miles. Adding $30 to our charge. Something was wrong. When I pointed that out to the woman working there, they did not budge, offered no solution and refused to believe that there was something wrong. Unfortunately I did not record the outgoing mileage. They had sent me a text but didn't tell me a text was coming. Overall the customer service was awful. Not willing to solve the problem, or meet us halfway. We will not be back.

Denise W. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Make sure when renting a trailer it has a tongue jack

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Professional and courteous staff.

WILLIAM H. 
Rating:
5.0

Jessica went out her way to help accommodate me. She was friendly and professional and cleared all misunderstandings. Thank you Jessica!

Kristina C.  |  First Impressions 
Rating:
5.0

Great customer service. Friendly. Only thing is maybe not park trucks so close together. Literally had to climb in passenger side to get to drivers side. Couldn't open door and get in on drivers side.

Sandra M. 
Rating:
5.0

Accommodating staff. Very helpful teaching us how to use phone app,

Gregory A. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE B.  |  First Impressions 
Rating:
5.0

The two people I spoke to over the phone to originally reserve the truck were very nice and easy to work with. Oh my goodness, Jessica was so great to work with. She was very pleasant and explained everything so well. She really took quality time with us. When we returned the truck a small statured African American young lady helped us. She was equally friendly, helpful and polite. There was I think a middle age hispanic guy who helped us too upon our return. He was super nice, polite and helpful too. Go Uhaul! Awesome team! Moving is a real drag but your staff put a smile on my face. Thank you, Sincerely Kimberly Austin

kimberly A. 
Rating:
5.0

No problems at all with dropping the vehicle off.

RICHARD T. 
Rating:
3.0

Truck smelled like cigarettes and made our hands and clothes smell like cigarettes.

MORIAH G. 
Rating:
5.0

Include more staff as we understand through this difficult time is hard to provide great service. It took us (my husband and I) 10 mins if not more to find a staff member to check in and return the Uhaul.

AMY M. 
Rating:
5.0

It was super easy. We will use again.

DENISE W. 
Rating:
5.0

Erick really went out of his way to help me. Great customer service professional and knowledgeable

YIMMY Y. 
Rating:
5.0

Customer did not leave a comment.

NATALIE L. 
Rating:
5.0

Customer did not leave a comment.

ROCHELLE C. 
Rating:
5.0

Nothing. Great staff. Helpful, efficient and very professional. Rented a 6 x 12 box trailer that was perfect for my load and the trailer pulled great. Would definitely rent one again. Good rental price,also. Thanks U-Haul.

daniel D. 
Rating:
5.0

Customer did not leave a comment.

PATRIZIA C. 
Rating:
5.0

Customer did not leave a comment.

Diane R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael P.  |  Overall Experience 
Rating:
5.0

Customer Service was knowledgeable & friendly

johnny L.  |  First Impressions 
Rating:
3.0

The one downside I found was that my unit was on the second story and there isn’t a service elevator to help get heavy items up and down, forcing you to use the stairs..not the safest/most efficient. The plus side however, was the unit was very clean and was a better price then other units I had looked into.

Lauren S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

matt m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dean S.  |  First Impressions 
Rating:
5.0

Extremely helpful made me feel like everything was ok

Lisa C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANCINE C.  |  Overall Experience 
Rating:
5.0

There was no lock in my unit, but I understand that it was after hours

Emma D.  |  Online Move In 
Rating:
5.0

My lock on my storage was damaged and they replaced it for me right there on the spit right away ..A+++

Delores l.  |  First Impressions 
Rating:
5.0

Very nice place.

Jay S.  |  First Impressions 
Rating:
5.0

The grounds need to be swept more often. Landon was very friendly & helpful.

Steve H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Julie N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W.  |  First Impressions 
Rating:
1.0

The facility had short fences. Broken fences. Not enough cameras. The employees told us they never walk around and check the cars out. They are not liable for anything lost or stolen, or thefts they say. Homeless drug addicts a Hang out where the fence was broken I’m the back by my car. My car was vandalized numerous times. Someone stole a lot out of it. They wouldn’t credit me anything for my trouble.

Katherine B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lauren S.  |  First Impressions 
Rating:
1.0

I have used uhaul for a number of years in different states and this is the first time I've felt the need to write a bad review. My car was damaged on the property due to negligence on uhaul's part. I paid for car storage and after 5 weeks of being away I came back to a big dent in the top of my car. It was obviously from something being dropped on it. Uhaul has been doing work under the awing that my car my under and never made sure the contractors were using protection for people's cars in case something was dropped. They honestly didn't care about the damage and said they weren't responsible for it since they say you rent here at your own risk. They have also had break ins into RVs. I would NOT leave your vehicle here.

April F.  |  Overall Experience 
Rating:
5.0

It was good.

craig s.  |  First Impressions 
Rating:
4.0

The manager, Landon was very friendly & helpful. It was good to see they were training some new employees.

Steve H.  |  First Impressions 
Rating:
5.0

Thanks for your service and professionalism.

HOPSON B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John A.  |  Online Move In 
Rating:
1.0

Staff made an untrue remark about me.

bruce j.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Mark J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela T.  |  Online Move In 
Rating:
2.0

Front desk rep was not friendly or very helpful

Robert B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pamela T.  |  First Impressions 
Rating:
1.0

My boat was broken into and my $2500 stereo system stolen and $2400 worth of damage was done to my boat motor and fuel tank. All of which UHaul refused to pay a penny for. Need I say more ?

Jeff S.  |  Overall Experience 
Rating:
1.0

My storage was broken into multiple times, staff told me there was nothing they could do for damages. When I moved my stuff out of the storage they continued to bill me for 5 months after leaving.

Derrek T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
1.0

Lots of break-ins. My trailer was broken into twice in just 10 months. 5 trailers in total broken into the same day my trailer was broken into. Uhaul management did not reach out to me to inform me if the re-occuring break-ins. Never received apology from Uhaul. Had to call the police myself to have them come out to investigate the break-ins. DO NOT USE THIS FACILITY TO STORE YOUR RV/TRAILER. CHECK OUT REVIEWS AND PICTURES ON YELP.

Eduardo v.  |  Overall Experience 
Rating:
2.0

I was broken into twice. They broke the window twice and stole 2 radios Your insurance co will not cover anything. I have a $3000.00 out of pocket expense. So no I would not recommend this place to anyone.

Vincent D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D.  |  Overall Experience 
Rating:
1.0

My travel trailer was broke into and vandalized. Staff showed no empathy. 10 other trailer were broken into, as well. Very poor staff and will tell everyone to stay away.

STEPHEN M.  |  Overall Experience 
Rating:
2.0

Staff were always very polite and friendly. The facility, however, has extremely poor security and is an easy target for break-ins. Our RV trailer was vandalized twice while stored at the facility, as was all the neighboring RV trailers next to us. The last vandalism to the trailers was extreme. When reported, the staff gave us insurance pamphlets and said they were sorry, and said that it's a problem at that facility. No improvements were ever made, so we really had no choice but to leave.

terri v.  |  Overall Experience 
Rating:
4.0

My boat stereo was stolen and the boat was ransacked. Obviously not secure.

LINDSEY S.  |  Overall Experience 
Rating:
2.0

Our travel,trailer as well as 10 others were broken into by the homeless population. What upset us the most was the fact that none of the employees thought to notify us. We were very fortunate however as ours was one of the smaller ones soother units were more desirable to sleep and eat food in. We did lose some possessions. When we finally heard from the manager in charge, she was very nice. We no longer have our RV there. This seems to be problematic at other storage facilities that are close to Folsom Blvd and the railroad tracks.

Judy O.  |  Overall Experience 
Rating:
1.0

Multiple RVs broken into, including mine, over a period of a week. Very poor security. Need more cameras and a much better fence.

Norm P.  |  Overall Experience 
Rating:
1.0

Total lack of security. Trailer was vandalized twice in 4 month. Not the fault of the staff but ownership not improving security after first break in

lance T.  |  Overall Experience 
Rating:
1.0

Our Rv was vandalized 3 times there. The last time they broke windows, and trashed it. Very poor security

PATTY S.  |  Overall Experience 
Rating:
1.0

I was paying $139.00/ Month to storage my Motorhome in their yard and I had the catalytiv converter stolen within 2 months of been there I show the staff the condition of the fence around the property, It is Falling apart, they are not even attempting to secure that area and the whole storage looks like a junk yard I have pictures if you want them.

Carlos R.  |  Overall Experience 
Rating:
5.0

Yes Jessica was the best over at the mill station in Rancho Cordova California

ROBERT E.  |  Overall Experience 
Rating:
1.0

Staff are friendly but the location is not secure, my car was broken into and the stereo was stolen. I am out of state and nobody even notified me. I know that probably isn't their job but it would seem like a basic courtesy. I asked my parents to check on the vehicle and that is when I found out. Not really sure what I was paying for to be honest. Unless you are storing your car there to abandon it, I would not reccomemnd you use that storage facility.

Timothy C.  |  Overall Experience 
Rating:
5.0

The clerk named Paul gave us an exceptional experience somehow help release tensions of moving in. The offer of a month free storage is a big big big plus factor that I am truly grateful for. Uhaul is a one stop shop everything is in here coupled with Paul who assisted us all throughout. I should say smoothly done and Perfect. Thank you!

Natividad S.  |  First Impressions 
Rating:
5.0

Jessica and her staff were always helpful and courteous

Danny A.  |  Overall Experience 
Rating:
5.0

This facility was well maintained and the staff was professional, helpful at all times. I definitely would use them again.

ANNETTE L.  |  Overall Experience 
Rating:
3.0

Generally convenient and helpful staff, but the security could be improved. We had parts and fuel stolen on separate occasions. The fence surrounding the vehicle enclosure is low and easily jumped.

aaron m.  |  Overall Experience 
Rating:
5.0

I know they cannot control the vandals that came in and broke into locks of mine and multiple RVs, but it did make me want to leave. Maybe not having vehicles right next to the fences so people could easily climb over might help. Or higher fences. The staff was amazing and did everything they could to help.

ERIK C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

joyce s.  |  Overall Experience 
Rating:
5.0

Very professional...

John U.  |  Overall Experience 
Rating:
3.0

The staff is very knowledgeable and courteous but they are often understaffed. The same person is moving trucks in the parking lot, installing hitches on cars, checking people into new storage units and selling merchandise in the store. Seems like a lot for one person at a time and I doubt they're making enough money to compensate. Please take care of your employees!

Benton B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

roy e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daryn H.  |  First Impressions 
Rating:
5.0

Everything was excellent, I think the young lady’s name was Jennifer she was so nice and helpful.

Rosalyn M.  |  Overall Experience 
Rating:
5.0

The young lady that assisted me was not only very friendly, helpful and professional but went above and beyond in every way she could with all of the customers. The current situation is difficult but she was a natural at making everyone feel welcome and well taken care of.

Julie N.  |  First Impressions 
Rating:
5.0

The manager Jessica is amazing and so very helpful i wouldnt have choosen anywhere else to keep my belongings. Thanks so much Jessica

sydni m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BOB S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen W.  |  First Impressions 
Rating:
5.0

I made as very big move from so cal to Sacramento and uhaul took care of my needs thank you uhaul!!!

michelle g.  |  Overall Experience 
Rating:
5.0

The employee was very nice and helpful.

Sherry S.  |  First Impressions 
Rating:
5.0

Made a difficult move easy!!

michelle g.  |  First Impressions 
Rating:
5.0

Great customer service very polite keep up the good work

Michael W.  |  First Impressions 
Rating:
5.0

It was awesome!!! There was a really long line when I came in but it went Super quick! The U-Haul Representative the helped me was FANTASTIC!!! I believe her name was Jessica. Great experience!! Ty!

Koren B.  |  First Impressions 
Rating:
5.0

The worker that helped me was truly a blessing.

Lomitha Ann K.  |  First Impressions 
Rating:
5.0

Great location

Joseph H.  |  Overall Experience 
Rating:
5.0

Thank you

barbara c.  |  First Impressions 
Rating:
5.0

12:00 am okay I'll answer ! Lol great job guy's thanks fo the understanding

joseph r.  |  Overall Experience 
Rating:
5.0

Fabulous service; tremendous care and attention was given to me. I’m very grateful I went here.

ERIK C.  |  First Impressions 
Rating:
5.0

Jessica and staff is the example of excellence, service and respect. Ever since the first experience she worked very hard to help myself and others consistantly while representing your agency . Thank

ALTEN T.  |  Overall Experience 
Rating:
5.0

Service was great, but facility needs better security. Many stories of homeless people breaking in to RVs. I’ll need to find more secure location.

Norm P.  |  First Impressions 
Rating:
5.0

Jessica is the best , great customer service, everyone in this group are all good, unlike a lot of prior employees-BOB

Bob B.  |  First Impressions 
Rating:
1.0

Our new boat was broken into. We rented a covered space. Thought it was secure. But it wasn't. Somebody jumped the fence and stole stuff. We moved out immediately. Need deterrent. Grounds dirty.

Gary B.  |  Overall Experience 
Rating:
1.0

Everytime I go in there the employees are rude and offer no answers to any questions I have. Roaches in establishment. Had to throw away majority of items due to roaches being in my stuff.

Kathleen w.  |  Overall Experience 
Rating:
5.0

Great customer service! Very helpful

Jamal H.  |  First Impressions 
Rating:
5.0

The whole team here is amazing! Francisco, Paul, Jessica, Coral, and dude with the nice hair! Thanks for making the rental process so quick and easy. Looking forward to using this location again!

Erika F.  |  Overall Experience 
Rating:
5.0

I always have such a great experience each time I’m there. Friendly, knowledgeable, helpful staff. Thank you!!

Andy S.  |  First Impressions 
Rating:
5.0

Good service

John U.  |  First Impressions 
Rating:
5.0

Wry helpful. Very courteous and just all around great human beings.

Lydell F.  |  First Impressions 
Rating:
5.0

Great customer service at this location!

Lori C.  |  Overall Experience 
Rating:
4.0

The office staff were excellent. Because of them my move was successful.

Cedric M.  |  Overall Experience 
Rating:
1.0

1. No restroom; go off site 2. Truck 1/4 tank full @ pickup. Res never said It. Had to gas but Couldn’t at Uhaul. Had to go offsite. 3.closed stor acc 5-15, pd 4 31 days. No credit. Utter Rip-off🖕🏽

Thomas B.  |  Overall Experience 
Rating:
4.0

All in all, it was a good experience. It was extremely hard to see inside the storage unit. The staff was very friendly, respectful and polite.

Julie m.  |  Overall Experience 
Rating:
5.0

Great people

Tim M.  |  Overall Experience 
Rating:
5.0

Storage unit rental was a breeze. Staff always attentive! Thank You U-Haul!!!

tamara b.  |  Overall Experience 
Rating:
5.0

Great place to store your rv or trailer. Customer service is always very helpful.

Marc J.  |  Overall Experience 
Rating:
3.0

I chose this facility because of the 24-hour security and video. At one point someone got in my motorhome slept in it and stole a few things. Another vehicle had the window broken and the stereo stole

Tom N.  |  Overall Experience 
Rating:
5.0

Great experience, everything was perfect!

Mike H.  |  Overall Experience 
Rating:
4.0

Great staff with great service and nice location

Jack T.  |  Overall Experience 
Rating:
5.0

The two staff members that assisted us were very friendly and helpful. The facility is well run and very clean. I will definitely recommend them!

Lori C.  |  First Impressions 
Rating:
5.0

xxx

James W.  |  Overall Experience 
Rating:
4.0

We had our unit from January to March and it was a good choice for our temporary storage. Every time we were there the employees were always busy either cleaning or helping customers. Always friendly!

Cristen G.  |  Overall Experience 
Rating:
4.0

Great Location and nice staff

Jack T.  |  First Impressions 
Rating:
5.0

Jessica and her team are great !

Jeff S.  |  First Impressions 
Rating:
5.0

Satisfied

Sheila L.  |  Overall Experience 
Rating:
2.0

I stored a boat there along the fence adjoining an industrial park. My boat cover was untied and moved to a car in the industrial park. Fortunately, I was able to recover my $200 boat cover.

steven a.  |  Overall Experience 
Rating:
5.0

Great Team and great people!

GYMBAY M.  |  Reservation 
Rating:
5.0

Great Customer Service! Very professional A+

Vartan G.  |  First Impressions 
Rating:
5.0

Excellent service provided by their staff

ema r.  |  First Impressions 
Rating:
5.0

Great experiences having our Ubox delivered here from Wisconsin super easy to pick up they had them ready to go when we showed up.

Katarina b.  |  Overall Experience 
Rating:
5.0

Friendly enjoyable

Jerry P.  |  Reservation 
Rating:
4.0

Did not like indoor storage to much extra work to move stuff in and out.

julia j.  |  Overall Experience 
Rating:
1.0

The unit was not at all what I expected. I’m seekign a refund. Thank you

rozalyn t.  |  Reservation 
Rating:
3.0

It was obvious they were short staffed but the general manager was very kind and helpful, specially since we had a toddler running around.

Brittany V.  |  Reservation 
Rating:
5.0

~

jeffrey a.  |  Overall Experience 
Rating:
5.0

Service excellent, but billing department deducted anther months rent from my account in error after unit 1303 vacated early. That cost me over draft charge, $20. Please fix it!!

M Joseph W.  |  Overall Experience 
Rating:
5.0

aii good

tom r.  |  Reservation 
Rating:
1.0

It said that you had cameras and every thing was secure but within the last couple months my trailer was broken to twice without you knowing or seeing it. The manager didn't care or show up.

Bill B.  |  Overall Experience 
Rating:
4.0

Great job by great staff, however they need more help. This location like others are very busy. Hire more people.

MATT M.  |  Overall Experience 
Rating:
2.0

You guys ask for too much info or. Simple thing

juan c.  |  Reservation 
Rating:
4.0

Thank you for your accommodation much appreciate it

Trina b.  |  Reservation 
Rating:
4.0

While there my trailer was broke into 4 times. Than one time a 500.00 welded generator was cut of the front of it.

KENNETH H.  |  Overall Experience 
Rating:
4.0

The staff are friendly and courteous.

HAROLD K.  |  Overall Experience 
Rating:
4.0

Antony is very kind.

CHEOL C.  |  Overall Experience 
Rating:
5.0

1

Joyce M.  |  Overall Experience 
Rating:
1.0

I rented a storage unit for about 6 months. Once my belonging were moved there was water marks on some of them as the unit had water within. My auto payment processed on a closed account.

Sarah W.  |  Overall Experience 
Rating:
4.0

they served my needs when it mattered most!

Danny F.  |  Overall Experience 
Rating:
4.0

Over all it was good

Payam D.  |  Overall Experience 
No reviews have been submitted for this location.

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