The app made the pick up slow and inconvenient.
Trailer Rental & Towing in Sacramento, CA at U-Haul Moving & Storage of Mather
Moving to or from Sacramento, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Sacramento, CA 95827 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Sacramento, CA
Cargo trailers in Sacramento, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Mather!
Utility trailers are perfect for towing large or oversize cargo in Sacramento, CA 95827. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Mather provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Sacramento, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Sacramento, CA online today!
Trailer and Towing Supplies
Cost was too high
The car hauler was dirty but that was fine. It was the ratcheting strap that gave me the issue. Too much dirt in the mechanism. Should be cleaned a lubricated periodically.
My reservation was changed twice on the day of my rental due to inventory issues at different locations. There has to be a better way for your system to monitor and predict inventory more accurately.
For me everything was great. when i rented the vehicle, the clerk was friendly, helpful and efficient. When i returned the vehicle, even though it was a different clerk, still friendly and helpful. Everything went surprisingly smooth and uneventful
Check in was great. The second person helping to connect trailer was rude and arrogant. Demanding what we do and how we needed to return the trailer.
The guy that hooked the trailer up using our trailer hitch and hook up equipment either forgot to hook the clip into the pin securely or not at all. We could have lost the whole trailer on the freeway. When we discovered the error, we borrowed a clip and pin to secure the trailer. We had to buy another clip and pin when we returned the trailer so we had it the next time we rent a trailer from UHaul. The person that checked the trailer back in was very apologetic and professional. I would use this location again, but I will check to make sure the trailer is securely hooked up correctly.
Jessica and crew are always attentive, efficient and helpful whenever i need a rental. Always a pleasure - Burk
Truck was good staff was good yall just need more help the young man was very busy and all by him self just asd some help thank you. But your staff was very courteous and friendly thank you John Wadley.
The gas tank was only at 1/4. It would be nice if the minimum was at least half a tank.
The customer service no longer exist at this location
Truck had 151,000 miles but it did the job. Thank you
On my way to pick up the rental I received the email that they changed from enclosed trailer to open. Completely unacceptable.
Excellent service ??
Great staff good service reasonable prices l love this location. Its close to me Thanks.
Don't change the workers or manager, Miss Jessica. Been using this particular Uhaul since i moved here in. 1996. She have ALWAYS wears a smile. Very professional and informative of her job, courteous and makes you feel welcome. I alwaya refer my friends to Matherfield station Uhal. UHAUL IS THE BEST!!! I will continue until i no longer need storage.
Overall, excellent service from start to finish! Thank you!
Jessica did a great job. Give her a raise!
Jessica is very good at customer relations. Professional and knows her equipment.
Check in and check out was quick and friendly. The facility was clean and in good order. The truck I got was OLD, lots of scratches and seriously sounded like it was on its last leg. People turned their heads to look when I drove by. It was ok for my purposes, but I hope nobody has to take a long trip in it. At check in, your website wouldn't let me upload my pictures for truck condition or gas tank level. I don't like this method of check-in. My fault - I lost the keys and had to pay to have a locksmith to come out to make a new one. When I originally tried to request roadside assistance, your website wouldn't detect my location and there was nowhere to enter my physical address. I called the rental location, since I was only about a mile from it, and was immediately told that I would have to use roadside assistance, and was then promptly disconnected when she said she was transferring me. I called roadside assistance myself, was informed that lost keys are a customer responsibility and would need to have a locksmith come out to make a new one. The CS rep from roadside assistance did look up locksmiths in my area and called me back with some possibilities. I ended up researching this and using my own. My issues with this scenario (Note: I do take responsibility for losing the keys): 1) From start to finish, getting in touch with roadside assistance was about 40 minutes, because of the website issues that I kept trying to figure out, and the rental location being unable or unwilling to help me. 2) When I called the rental location, I was IMMEDIATELY directed to roadside assistance, even though I told them that I was very close to their location. To me, this indicates that the rep I was on the phone with did not bother to look to see if there was an extra key, or there was no extra key. Either scenario should be concerning. Note that I would have been very willing to pay an additional fee to cover having an extra key cut from an existing one (which I cannot fathom a vehicle rental place not having). However, I ended up paying $100 to have a locksmith come out to make one from scratch, and spent about three hours (almost a half work day) getting this issue resolved. In this respect, I am probably lucky that I had an old truck and didn't have to get a newer, more expensive key made. I feel like many of the issues I had, could have been avoided with better and more compassionate customer service at the rental location. That being said, this was an unfortunate event, and I am still likely to use UHaul in the future. I have been a long-time customer and will probably continue to be.
Friendly, and quick service
Nothing they know what they are doing . All good
The location was short staffed upon pickup and drop off. They did a great job once I was helped, just had to wait awhile. Other customers felt the same as I did having to wait. The staff was great. They were helpful and professional. Just needed more of them.
Everybody at this U-Haul were great and easy to talk to and was friendly
Very efficient, quick and easy. Thank you.