Great place!
Sherry S. | Overall ExperienceSelf Storage Units in Sacramento, CA, 95827
U-Haul Moving & Storage of Mather
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Charles F. | Overall ExperienceThe staff was very helpful, courteous, friendly and accommodating. Fast, effecient service and minimul wait times. Jennifer was outstanding and provided great customer service.
Cheryl J. | First ImpressionsThe individual in charge of managing the facility is an elderly woman who unfortunately displays rudeness and lacks helpfulness. However, her son possesses a genuinely kind demeanor. It is important to remember that her negative experiences with certain individuals should not lead to a generalization that everyone is similarly unpleasant. In order to maintain a professional atmosphere, it would be beneficial for her to conduct herself in a more appropriate manner, rather than resorting to unpleasant behavior.
Parminder P. | Overall ExperienceVery nice young men
david m. | First ImpressionsI left my trailer n jetski cuz I have no choice. Im taking advantage of one month free storage. But apparently gate is always open. Anyone can go in n out without the key card. Im scared. Guys extremely nice, fast n easy. This was the 3rd uhaul shop I went to looking fir storage so i dropped off n left quikly cuz Im moving. I had deadlines
Sonia S. | First ImpressionsI rented a unit for 3 months and visited at least 5 times. Why I say it is not well maintained: The large automatic door with no threshold plate closest to my unit was almost always "broken". Made it difficult to get in and out physically, and twice had to wait for an available staff person to open the garage doors. I didn't like that I couldn't just get in and out without having to find someone.
Katherine R. | Overall ExperienceMy comments are above
Gloria R. | Online Move InHaving to go upstairs to my storage without a lift makes no sense. The wide security doors are always unavailable for some reason or another!
Russell C. | Overall ExperienceJennifer was very sweet and helpful*
Shirley H. | First ImpressionsThe staff at this facility was awesome and very helpful, it is the overall security of the facility that is below par and little has been done to date to improve security. I had my motorhome broken into and vandalized.I understand that this has been an ongoing problem.
JD H. | Overall ExperienceOur motorhome was broken into and items stolen. Extensive damage to a window in which the thief entered. Perimeter fencing is in disrepair. Manager has no plans to make repairs.
GARY E. | Overall ExperienceOutstanding customer service
Savanna R. | First ImpressionsThe no proration of the month is nothing more than stealing. You didn’t earn it.
fred v. | Overall ExperienceWe had a problem with our online order...The staff at this location was not only professional, but very well adapted for their job in all areas. The staff was able to function with a great degree of emotional intelligence even when problems were presented to them that were to no fault of their own, as in navigating the online system for customers. Kudos all around to this location for being at the level iof excellence in customer service!!! All expectations net & succeeded!🏆🏆🏆
angela j. | First ImpressionsThe Lady that runs the place is blatantly hostile in both demeanor and attitude I'm surprised that anyone would stay long either a employee or customer I'll never come back as a customer so long as she's there
antony q. | Overall ExperienceThe overall experience was quick & straightforward. Our only complaint would be that the staff person at the front desk asked us to create our personal code while other customers were in ear shot, so we declined. We're glad the option to do it later was available.
Erica N. | First Impressions