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Carmen N | First ImpressionsSelf Storage Units in Sacramento, CA, 95827
U-Haul Moving & Storage of Mather
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The gentleman who helped me was very professional, friendly, and efficient. Thank you so much for a great experience at Uhaul! Lorenza
LORENZA S | First ImpressionsI've gotten to know Jennifer Kinkle, the manager, John, Brock and the personnel at this location on a well-known basis. They were respectful, caring and accommodating. I don't have anything negative to say about them or my experiences. I would think this would be demonstrated since I have done business with them several times and will continue to do so with upcoming projects. Thank you.
Corey N | Overall ExperienceManager was called in on day off and stepped right in to assist me. Overall excellence in customer care.
DOUGLAS B | First ImpressionsOur food truck was vandalized causing about $1500 in damage . staff didn’t seem to care and was kicked out due to a few flat tires on our unit even though dues were paid in full . Zero security for your equipment seems like vandals have there way with damaging equipment. Being we own a catering company literally a few blocks over we used to spend thousands a year in propane service and we decided to go elsewhere due to the very unfriendly - newer management we miss Jessica she was the best . Thanks
CARLOS M | Overall ExperienceGreat place!
Sherry S | Overall ExperienceNA
Charles F | Overall ExperienceThe staff was very helpful, courteous, friendly and accommodating. Fast, effecient service and minimul wait times. Jennifer was outstanding and provided great customer service.
Cheryl J | First ImpressionsThe individual in charge of managing the facility is an elderly woman who unfortunately displays rudeness and lacks helpfulness. However, her son possesses a genuinely kind demeanor. It is important to remember that her negative experiences with certain individuals should not lead to a generalization that everyone is similarly unpleasant. In order to maintain a professional atmosphere, it would be beneficial for her to conduct herself in a more appropriate manner, rather than resorting to unpleasant behavior.
Parminder P | Overall ExperienceVery nice young men
david m | First ImpressionsI left my trailer n jetski cuz I have no choice. Im taking advantage of one month free storage. But apparently gate is always open. Anyone can go in n out without the key card. Im scared. Guys extremely nice, fast n easy. This was the 3rd uhaul shop I went to looking fir storage so i dropped off n left quikly cuz Im moving. I had deadlines
Sonia S | First ImpressionsI rented a unit for 3 months and visited at least 5 times. Why I say it is not well maintained: The large automatic door with no threshold plate closest to my unit was almost always "broken". Made it difficult to get in and out physically, and twice had to wait for an available staff person to open the garage doors. I didn't like that I couldn't just get in and out without having to find someone.
Katherine R | Overall ExperienceMy comments are above
Gloria R | Online Move InHaving to go upstairs to my storage without a lift makes no sense. The wide security doors are always unavailable for some reason or another!
Russell C | Overall ExperienceJennifer was very sweet and helpful*
Shirley H | First ImpressionsThe staff at this facility was awesome and very helpful, it is the overall security of the facility that is below par and little has been done to date to improve security. I had my motorhome broken into and vandalized.I understand that this has been an ongoing problem.
JD H | Overall ExperienceOur motorhome was broken into and items stolen. Extensive damage to a window in which the thief entered. Perimeter fencing is in disrepair. Manager has no plans to make repairs.
GARY E | Overall Experience